iCambio

What iCambio does

iCambio is a Spanish retail currency exchange service operated by Change Center Entidad de Pago, S.A.U., a payment institution founded in 1991 in Málaga and registered with the Banco de España (Payment Institution #6838; Foreign Currency Exchange Establishment #1794). The company sells and buys foreign currency for individual travelers, offering 30+ currencies through a hybrid channel mix of online ordering with 24-48 hour home delivery and 12 physical offices concentrated in Spanish tourist hubs (Torremolinos, Málaga, Marbella, Benidorm, Sevilla), with extended and weekend hours.

The technology stack is a standard WooCommerce-based e-commerce site with SSL-secured transactions and WPML multilingual support. The offering is centered on a real-time FX quotation display, a no-commission pricing model, and segregated customer accounts for international transfers. Distribution combines the website (icambio.es), a dedicated international transfers platform (hometransfer.es) powered by a MoneyGram partnership, a content/blog layer covering destination currencies, and active organic social profiles on Facebook, X, and Instagram.

The business model is transactional B2C: revenue is generated primarily from the spread embedded in retail FX rates, supplemented by a €5 home-delivery shipping fee (waived above €500). A secondary revenue line comes from international money transfers executed via MoneyGram. The primary customer is the Eurozone-resident outbound traveler seeking faster, cheaper, and more accessible currency exchange than Spanish banks typically provide.

Name

iCambio

Legal name

Change Center Entidad de Pago, S.A.U.

Website

https://icambio.es

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

iCambio is a Spanish retail currency exchange operator (legal entity Change Center Entidad de Pago, S.A.U.) that sells foreign currency to individual travelers via 12 physical offices across Spain, an online store with home delivery, and MoneyGram-powered international transfers.

Ownership category

akta.pro rank

Headquarters

HQ city

Torremolinos

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Currency Exchange Spread: Revenue generated from the difference between buying and selling exchange rates offered to customers. No explicit commission charged; the spread is embedded in the exchange rate offered.
2. Home Delivery Shipping: Shipping fee of 5 euros for home delivery of currency, waived for orders above 500 euros.
3. International Money Transfers: International transfer services through MoneyGram partnership, with exchange rate applied to transfers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

iCambio is a Spanish currency exchange company operating under the legal entity Change Center Entidad de Pago, S.A.U. It sells and buys foreign currencies for individual customers through a hybrid model combining an online ordering platform with home delivery within 24-48 hours and a network of 12 physical offices across Spain. The company also offers international money transfer services through a partnership with MoneyGram.

Product overview

iCambio is an online and physical currency exchange company operating under Change Center Entidad de Pago, S.A.U. The company offers a multi-channel currency exchange platform comprising online currency exchange with home delivery, 12 physical branch offices across Spain, and international money transfers via MoneyGram partnership through their HomeTransfer platform. The core offering combines real-time currency quotations with buy/sell services for over 30 world currencies, targeting travelers and individuals needing foreign currency.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Currency Exchange (Cambio de Divisas Online)

Quantifiable outcome

• Delivery in 24-48 hours for home orders
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• MoneyGramcoreGTM or Marketing PartnerStrategic alliance with MoneyGram for international money transfer services. iCambio leverages MoneyGram's network to offer cross-border transfer capabilities, allowing customers to send money internationally through the hometransfer.es platform.

Scale indicators3 records

Expansion highlights4 records

Broad incumbents

• Revolut: Digital banking app with multi-currency accounts, FX, and international transfers across Europe. Direct competitor for the same Spanish and EU customers seeking FX without visiting a bank, especially younger digital-native travelers.
• Western Union: Global money transfer giant with extensive physical agent network in Spain. Closely comparable to iCambio's MoneyGram-powered international transfer product and historically the dominant retail remittance brand competing for similar use cases.
• Ria Money Transfer: Large global remittance network with agent locations across Spain. Comparable to iCambio's MoneyGram-driven cross-border transfer offering for the same migrant and traveler segments originating in Spain.
• Wise (formerly TransferWise): Global multi-currency wallet and remittance platform. Comparable as an alternative channel for currency exchange and international transfers, particularly for the same individual-traveler segment iCambio serves, though operating at vastly greater scale and entirely digital.

Direct peers

• Travelex: Global retail foreign exchange brand with airport and high-street bureau de change locations. Highly comparable business model to iCambio's physical-office-plus-online FX service, especially for tourist-driven currency exchange.
• MoneyGram: iCambio's strategic partner for cross-border transfers. As a standalone offering, MoneyGram directly competes with iCambio's HomeTransfer service for the same international money transfer use case from Spain to the same set of destination countries.
• Exact Change (Global Exchange): Spanish-headquartered retail currency exchange competitor with offices across tourist destinations in Spain. Closest direct geographic competitor to iCambio's physical bureau network in Málaga, Marbella, Benidorm, and Sevilla.

Emerging players

• CurrencyFair: Peer-to-peer currency exchange and international transfer platform. Overlaps with iCambio's FX and remittance products for individuals and small businesses moving money across borders, but operates purely online without physical retail.

Others

• CaixaBank: Major Spanish retail bank whose currency exchange and remittance services are the incumbent alternative iCambio explicitly positions against. Relevant as the reference competitor for bank FX commissions, advance-notice requirements, and limited currency stock.

Regional players

• Eurochange: UK-focused retail FX and remittance chain with physical branches and online ordering. Comparable hybrid distribution model (offices + click-and-collect + delivery) to iCambio, though operating in a different geography with overlapping business design.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/icambio_divisas
• Facebookfacebook.com/iworldcambio
• Instagraminstagram.com/icambio.es
• LinkedInlinkedin.com/company/icambio

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iCambio