Monte Vista Water District

What Monte Vista Water District does

Monte Vista Water District (MVWD) is a California county water district formed in 1927, operating as a public agency that provides retail and wholesale water supply services to over 130,000 residents across a 30-square-mile service area covering Montclair, Chino Hills, portions of Chino, and surrounding unincorporated areas in the Inland Empire region of Southern California. The district's core technology stack includes owned water distribution pipeline infrastructure (with typical asset lifespans of 75-100 years), water treatment facilities, an aquifer storage and recovery program, and a water quality monitoring system that conducts annual reporting on contaminants including lead, PFAS, and TCP. MVWD maintains a no-violation compliance record with drinking water standards. Auxiliary technical offerings include a backflow/cross-connection prevention program and online bill payment through a third-party Municipal Online Payments portal integrated into the district's CivicEngage website.

The business model is built on usage-based tiered water rates structured as budget-based pricing, where customers exceeding their allocated water budget pay higher per-unit rates. The district also generates transaction-based revenue from development fees, fire hydrant meter charges, and new customer connection fees. The customer base is segmented into residential households (primary), commercial and industrial customers (subject to AB 1572 turf irrigation restrictions), and wholesale supply to the City of Chino Hills. Distribution is entirely direct-to-customer through district-owned infrastructure. MVWD is governed by a five-member elected Board of Directors and led by a General Manager (Justin Scott-Coe) with a lean staff of 11-50 employees organized across Finance & Administration, Engineering/Operations & Maintenance, Community Affairs, and Customer Service functions. The district was recognized by ACWA as the Most Active Small Agency of 2025, reflecting over 40 legislative advocacy contacts with state and federal officials during the year.

Name

Monte Vista Water District

Legal name

Monte Vista Water District

Website

https://mvwd.org

Company type

Private

Founded year

1927

Operating status

Operating

Headcount range

11–50 employees

Short description

Monte Vista Water District is a California county water district, formed in 1927, providing retail and wholesale water supply services to over 130,000 residents across Montclair, Chino Hills, and portions of Chino through owned distribution infrastructure, water quality monitoring, and conservation programs.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941)

akta.pro primary industry

Water Retail Programs & Demand Management (conservation programs, rebates, water budgets, drought surcharges) (EUANAIAJ)

Keywords

• Water utility services
• Potable water supply
• Wholesale water distribution
• Water quality monitoring
• Water conservation programs

Headquarters

HQ city

Montclair

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Others

Revenue model

1. Water Utility Billing: Revenue generated through water service charges to residential and commercial customers. The district uses budget-based tiered rates where customers who exceed their water budget face higher rates, helping address revenue shortfalls during periods of decreased consumption while encouraging conservation.
2. Development and Connection Fees: Fees charged for new development services, fire hydrant meters, and connection services for new customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Monte Vista Water District is a public water utility providing retail and wholesale potable water supply services to over 130,000 residents across a 30-square-mile service area covering Montclair, Chino Hills, portions of Chino, and unincorporated areas. Core services include water distribution infrastructure, water quality monitoring and reporting, pipeline replacement, and backflow prevention. Customer-facing programs include budget-based tiered rate billing, conservation rebates (turf replacement, high-efficiency appliances), free leak repair workshops, conservation kits, a Lifeline Assistance Program for income-eligible customers, and an annual student scholarship.

Product overview

Monte Vista Water District provides water utility services to over 130,000 residents across Montclair, Chino Hills, and portions of Chino in a 30-square-mile area. The core offering is retail and wholesale water supply with distribution infrastructure. Related services include online bill payment through a third-party portal, water quality monitoring and reporting, pipeline maintenance and replacement, and backflow prevention programs. Conservation-oriented add-on programs include leak repair workshops, water-wise landscaping classes (in partnership with Chino Basin Water Conservation District), free conservation kits, turf replacement rebates, and educational programs including student art contests and scholarships. Customer assistance includes a Lifeline Assistance Program for income-eligible residents. The district operates on a CivicEngage website platform with Municipal Online Payments for billing transactions.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply Services Retail and wholesale potable water supply services delivering drinking water to over 130,000 residents across Montclair, Chino Hills, portions of Chino, and surrounding unincorporated areas within a 30-square-mile service area.
• Water Quality Reports Annual water quality reporting including monitoring for contaminants such as lead, PFAS, TCP, and general water quality parameters. System has reported no violations with maximum contaminant levels maintained.
• Pipeline Replacement Program Infrastructure maintenance program replacing aging water distribution pipes (typically 75–100 year lifespan) with new larger diameter pipes to improve water quality, distribution, and service reliability.
• Backflow/Cross-Connection Prevention Program Program ensuring protection of public water supply from contamination through backflow prevention device testing and cross-connection control measures for residential and commercial properties.
• Lifeline Assistance Program Income-based assistance program providing up to 9 units of water per billing cycle at no cost to eligible customers to ensure access to essential water services.
• Turf Replacement Program Rebate program in partnership with Metropolitan Water District offering $3 per square foot for residential and commercial customers who remove grass and replace with water-efficient California Friendly and native plants, plus $100 per tree (up to 5 trees).
• Bruce J. Lance Jr. Water Scholarship Annual scholarship program awarding up to two $1,500 scholarships to high school seniors in the MVWD service area with 2.5 GPA or higher who plan to attend two- or four-year colleges for water-related or environmental studies.

Quantifiable outcome

• No water quality violations reported - system maintained full compliance with drinking water standards
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• LifeStream Blood BankminorGTM or Marketing Partner · 1 March 2026MVWD partners with LifeStream Blood Bank to host Community Blood Drives. One blood donation can help save up to eight lives. MVWD provides venue and promotion through community channels; LifeStream conducts the blood collection.
• San Bernardino County Office of Emergency ServicescoreStrategic or Co-development Partner · 1 January 2025Participated in Emergency Response Tabletop Exercise to practice and improve critical situation response. Partnership ensures safe, reliable water for the community during emergencies through coordinated emergency management.
• Jurupa Community Services DistrictcoreStrategic or Co-development Partner · 1 January 2025Emergency Response Tabletop Exercise partner. Collaboration ensures regional emergency preparedness and mutual aid capabilities.
• City of MontclaircoreStrategic or Co-development Partner · 1 January 2025Emergency Response Tabletop Exercise partner. Coordination for community resilience during water-related emergencies.
• City of Chino HillscoreStrategic or Co-development Partner · 1 January 2025Emergency Response Tabletop Exercise partner and wholesale water supply customer. Deep operational partnership for water services and emergency preparedness.
• Chino Basin Water Conservation District (CBWCD)coreStrategic or Co-development PartnerCBWCD offers water-wise landscaping workshops that MVWD customers can attend. MVWD co-promotes the Waterwise Community Center and garden tours. The partnership supports joint conservation education and outreach efforts including the annual Splash into Spring Waterwise Expo.
• Association of California Water Agencies (ACWA)coreOthersMVWD is a member of ACWA, a statewide coalition of approximately 470 public water agencies responsible for 90% of water delivered in California. Membership enables legislative advocacy, regulatory engagement, and best practice sharing.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• California Water Service Group: Largest investor-owned water utility in California serving approximately 2 million people across the state. Comparable as a California-regulated water utility providing retail water service with conservation programs, though much larger and geographically diversified.
• Golden State Water Company: Investor-owned water utility subsidiary of American States Water serving California, including portions of the Inland Empire region. Comparable as a regulated retail water utility in MVWD's broader geography with tiered conservation pricing.
• Metropolitan Water District of Southern California: Regional wholesale water supplier of which MVWD is an indirectly connected member agency. Provides the imported water backbone for many Southern California retailers including rebate program partnerships (SoCal Watersmart Rebates).

Direct peers

• San Antonio Water Company: California mutual water company serving the San Antonio Heights area of Upland, adjacent to MVWD's service territory. Comparable as a small water utility in the Inland Empire region with similar retail residential customer base.
• Cucamonga Valley Water District: Adjacent California special district providing retail water service to the city of Rancho Cucamonga and unincorporated areas of San Bernardino County. Directly comparable as a small-to-medium Inland Empire water district serving residential and commercial customers with tiered conservation rates.
• Chino Basin Water Conservation District: Chino Basin conservation district that co-hosts Waterwise Community Center workshops with MVWD and provides joint conservation programming. Directly comparable as a regional water education/conservation partner in the same service area.
• Jurupa Community Services District: California community services district providing water, sewer, and fire services in the Jurupa Valley area. Comparable as a small-to-medium public water agency partner in MVWD's emergency response tabletop exercises and regional preparedness efforts.
• Inland Empire Utilities Agency: Regional wholesale water agency serving the same Inland Empire footprint, providing imported water and recycled water to MVWD and other retail districts. Highly relevant as a wholesale supplier counterpart to MVWD's retail/wholesale model.
• West Valley Water District: California water district serving Rialto, Fontana, and surrounding areas in San Bernardino County. Comparable as a similarly-sized Inland Empire retail water utility with budget-based tiered rates and active conservation programming.

Regional players

• Three Valleys Municipal Water District: Wholesale water supplier serving member agencies in the eastern Los Angeles County and western San Bernardino County region. Comparable as a wholesale water supplier operating in the broader Inland Empire/San Gabriel Valley geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MVWDwater
• YouTubeyoutube.com/channel/UC
• Facebookfacebook.com/MonteVistaWaterDistrict
• LinkedInlinkedin.com/company/monte-vista-water-district
• Instagraminstagram.com/montevistawater

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Monte Vista Water District