Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen

What Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen does

Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen is a locally owned and operated franchise location of the Mr. Handyman brand, providing professional home repair, maintenance, and remodeling services to residential homeowners and commercial property operators in northern New Jersey. The franchise is part of the broader Mr. Handyman network, which was founded in 1996 and now operates 200+ independently owned locations across the United States and Canada, and is owned by Neighborly, a diversified home-services conglomerate that acquired the brand (formerly part of ServiceMaster Brands) in 2019.

The franchise delivers a broad service portfolio spanning repair (drywall, plumbing, electrical, painting, carpentry, flooring, windows and doors), full-room remodeling (bathroom, kitchen, basement, attic), safety and accessibility modifications (grab bars, ramps, doorway widening), furniture assembly, and commercial property maintenance. Service professionals are licensed, insured, and average 10+ years of trade experience, arriving at job sites in branded vehicles with the Neighborly Done Right Promise backing every job for one year. The franchise does not develop proprietary technology; the digital layer consists of the mrhandyman.com website and the shared Neighborly mobile app (iOS and Android) for booking and service management, with third-party lender financing available for larger projects.

Revenue is generated through time-and-materials, quote-based billing for service jobs performed at customer locations. Customer acquisition occurs via phone inquiries (844-584-3795), website request forms, and the Neighborly app, supplemented by content marketing, customer reviews (the brand holds a 4.8/5 average across 96,531 reviews), and franchise recruitment channels. Customer segments are split between residential homeowners (primary) and commercial properties (secondary) including financial institutions, healthcare facilities, hotels, retail, restaurants, and corporate offices. Revenue figures are not publicly disclosed at the franchise level.

Name

Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen

Legal name

Mr. Handyman LLC

Website

https://mrhandyman.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen is a locally owned franchise providing residential and commercial handyman services — including repairs, remodeling, maintenance, and accessibility modifications — to homeowners and businesses across northern New Jersey, operating under the Neighborly-owned Mr. Handyman brand.

Ownership category

akta.pro rank

Product category

Home Repair Services

NAICS

Personal and Household Goods Repair and Maintenance (8114), Electrical Contractors and Other Wiring Installation Contractors (23821), Other Personal and Household Goods Repair and Maintenance (811490)

SIC

Services-Miscellaneous Repair Services (7600), Construction - Special Trade Contractors (1700), Electrical Work (1731)

akta.pro primary industry

General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO)

akta.pro secondary industries

Minor Electrical & Lighting Replacement (Switches, Outlets, Fixtures) (HSAGAAAB), Minor Tile/Grout Recaulking & Bathroom/Kitchen Touch-Ups (HSAGAAAH)

Keywords

• Handyman services
• Home repair services
• Residential maintenance
• Commercial property repair
• Home remodeling services

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Handyman Services: Revenue is generated through time-and-materials billing for handyman services including repairs, installations, remodeling, and maintenance for residential and commercial properties. Payments are based on time required to complete work and vary by location. The company also offers financing options through third-party lenders for larger projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen provides professional handyman, home repair, maintenance, remodeling, and installation services for residential homeowners and commercial properties. The franchise dispatches licensed and insured service professionals (averaging 10+ years of trade experience) to customer locations to perform tasks spanning drywall, plumbing, electrical, painting, carpentry, flooring, assembly, safety modifications, and window/door work, with a Neighborly Done Right Promise satisfaction guarantee.

Product overview

Mr. Handyman is a comprehensive home and commercial property maintenance and repair service operating as a franchise network under the Neighborly brand. The company offers a unified service platform with multiple interconnected product categories: core repair and maintenance services (interior/exterior/garage repairs, drywall, plumbing, electrical), remodeling (bathroom, kitchen, room-by-room), specialty trades (carpentry, flooring, painting), safety/accessibility modifications, assembly services, and commercial property services. Additional offerings include financing options and a mobile app for scheduling. The Neighborly Done Right Promise guarantees service quality. The company operates through independently owned franchise locations serving residential and commercial customers across the United States and Canada.

Differentiator

Problem solved

Functional benefit

Brands

• Neighborly Done Right Promise: The service guarantee and customer satisfaction promise offered by Mr. Handyman, backed by Neighborly.

Products and services

• Repair Services Comprehensive interior, exterior, and garage repair services including drywall patching, bathroom caulking, ceiling fan installation, gutter repairs, window frame restoration, and furniture refinishing for residential homeowners.
• Drywall and Ceiling Services Professional drywall installation, patching, finishing, and ceiling repair and replacement services for residential walls and ceilings.
• Remodeling Services Full-service remodeling for bathroom, kitchen, bedroom, basement, attic, dining room, home office, and living room spaces, including tub-to-shower conversions and custom installations.
• Window and Door Services Installation and repair services for patio doors, screen doors, sliding doors, pet doors, pocket doors, barn doors, exterior/interior doors, windows, and keyless entry systems.
• Safety and Mobility Services Accessibility and safety modifications including grab bar installation, handrail and ramp installation, doorway widening, threshold lowering, lever door handles, and solid surface flooring for seniors and those with limited mobility.
• Assembly Service Professional assembly of furniture, cabinets, bikes, grills, fences, and other items purchased for home or patio.
• Floor Installation and Repair Installation and repair of tile, vinyl, linoleum, laminate, and wood flooring systems for residential properties.
• Painting Services Interior and exterior painting including fence, deck, brick, concrete, garage door, vinyl siding, cabinet painting, wallpaper installation and removal.
• Carpentry Installation and Repair Custom carpentry including deck/patio construction, siding, fencing, crown molding, wainscoting, custom cabinets, bookshelves, shelving, mantels, and wood rot repair.
• Plumbing Services Plumbing repair and replacement including faucet, sink, sump pump, toilet, drain, water valve repairs, pipe insulation, leak detection, and hot water dispenser service.
• Lighting and Electrical Services Electrical services including light fixture installation, ceiling fan services, smoke/carbon monoxide detectors, smart home devices, lighting controls, outlets, switches, and smart doorbell installation.
• Commercial Services Professional handyman services for commercial properties including financial institutions, healthcare facilities, hotels, manufacturing, municipal/government, restaurants, retail, and corporate offices.
• Financing Services Flexible payment plans and financing options through third-party lenders for home repairs, upgrades, and installations with quick pre-approval decisions.

Quantifiable outcome

• 4.8/5 average rating from 96,531 customer reviews

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NeighborlycoreStrategic or Co-development PartnerMr. Handyman is a proud part of the Neighborly family of home service providers. Neighborly is a national network of trusted, local home service professionals. The Neighborly Done Right Promise backs all Mr. Handyman services.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• TaskRabbit: On-demand platform for connecting customers with freelance handymen and taskers for small home repair and assembly work. Targets the same end-customer budget for one-off jobs via a flexible labor marketplace rather than a branded franchise.
• Thumbtack: Two-sided marketplace for local professionals across many categories including handyman services. Targets the same homeowner demand but relies on independent contractors rather than branded crews, making it a digital alternative to Mr. Handyman's franchise delivery model.

Direct peers

• Handyman Connection: Established handyman franchise network offering residential and commercial maintenance, repair, and remodeling across multiple U.S. markets. Competes head-to-head with Mr. Handyman for skilled trades franchisees and homeowners seeking pre-screened handymen.
• Ace Handyman Services: Ace Hardware-affiliated handyman franchise concept providing residential repair and maintenance service. Operates with a similar franchise model, multi-trade service menu, and homeowner customer base, making it a direct comparable within the handyman franchise space.
• Mr. Handyman (brand / other franchise locations): The overarching Mr. Handyman franchise brand and its other independently owned franchise locations. Operate with identical service menus, branding, pricing model, and Neighborly parent affiliation, making them the most direct comparables for this specific franchise location.

Broad incumbents

• Angi (formerly Angie's List): Online home services marketplace that connects homeowners with local service professionals including handymen. Operates as a broad incumbent in the lead-generation and reviews space and competes with Mr. Handyman for the same homeowner budgets, though via a marketplace rather than employed crews.
• Home Depot Home Services / Lowe's Installation Services: Big-box retailers that bundle installation services (handyman-style assembly, mounting, fixture installation) with their product sales. Overlap with Mr. Handyman's assembly, install, and repair categories at the lower end of the value chain.
• Neighborly (sibling brands: Molly Maid, The Grounds Guys, Rainbow Restoration): Other franchise brands within the same parent company as Mr. Handyman. Sibling brands share corporate infrastructure, the Neighborly app, and marketing platform but operate in adjacent home-service categories (cleaning, lawn care, restoration).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mr.-handyman

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mr. Handyman of S Orange/Westfield/Scotch Plains & Metuchen