Jumpapay
Jumpapay is an Indonesian Samsat-registered service bureau that processes vehicle tax and document filings — including STNK renewals, ownership transfers, and mutations — for individual vehicle owners and corporate fleets across Java via web, WhatsApp, and super-app channels.
- Company typePrivate
- Founded2008
- HeadquartersJakarta, Indonesia
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Jumpapay does
Jumpapay is an Indonesian Samsat-registered vehicle document service bureau (biro jasa) that processes vehicle administrative filings on behalf of individual vehicle owners and corporate fleet operators. Founded in 2008 and headquartered in Jakarta, the company digitizes and intermediates bureaucratic workflows that would otherwise require vehicle owners to visit Samsat offices in person — services include annual and 5-year STNK renewals, license plate blocking, vehicle ownership transfers (balik nama), vehicle mutations across regions, lost STNK replacement, and BPKB unblocking. The platform processes transactions per vehicle/number plate with fees starting from Rp 40,000 (~USD 2.5) for document processing and Rp 50,000 for courier pickup/delivery, on a pay-as-you-go basis with no subscription layer.
The underlying technology is a lightweight, web-based ordering platform (order.jumpapay.com) with WhatsApp integration for order intake, status tracking, and courier dispatch. The company differentiates operationally through door-to-door document handling (jemput bola) and 1- to 45-working-day turnaround depending on service type. Distribution is multi-channel and platform-embedded: services are accessible via the company's own website, WhatsApp, the Gojek super-app (GoService), Grab, LinkAja, Blibli, Parkee, and Lifepal — with 30+ named business partners including Gojek, Grab, Astra, BRI, and Tiket.com.
The business model is purely transactional: Jumpapay earns per-vehicle service fees, with no subscription, SaaS, advertising, or data-monetization revenue streams disclosed. Operating geographies are concentrated in Java (Jabodetabek primary, 5 provinces total), and the team is small (1-10 employees). There is no disclosed external funding and no evidence of institutional ownership; the company appears to be founder-operated (Z. Fajar, founder and CEO), with ownership structure not publicly detailed.
Jumpapay firmographics
Firmographics- Name
- Jumpapay
- Legal name
- Jumpapay
- Website
- https://jumpapay.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Jumpapay is an Indonesian Samsat-registered service bureau that processes vehicle tax and document filings — including STNK renewals, ownership transfers, and mutations — for individual vehicle owners and corporate fleets across Java via web, WhatsApp, and super-app channels.
- Ownership category
- akta.pro rank
Where Jumpapay is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Jumpapay business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Document Processing Service Fees: Jumpapay charges service fees for processing vehicle administrative documents including STNK renewals, blockages, mutations, and name transfers. Fees are per vehicle/per license plate number.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Document pickup and delivery courier service |
| Unit Pricing | Pay-as-you-go | Vehicle document processing services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels3 records
Jumpapay product offering
Product offeringCore offering
Jumpapay is a Samsat-registered vehicle document service bureau that processes Indonesian vehicle administrative paperwork on behalf of vehicle owners. Core services include annual and 5-year STNK renewals, license plate blocking, vehicle ownership transfers (balik nama), vehicle mutations between regions, lost STNK replacement, and BPKB unblocking. The company differentiates via document pickup and delivery courier service, transparent upfront pricing, and 1-3 working day turnaround times.
Product overview
Jumpapay is an online vehicle document administration service bureau that combines official Samsat-registered agency services with transparent technology systems. The company operates primarily through its website (order.jumpapay.com) and WhatsApp ordering channels, offering comprehensive vehicle document services including STNK annual and 5-year renewals, license plate blocking, vehicle ownership transfers (balik nama), vehicle mutations, lost STNK processing, and document withdrawal/submission services. The platform differentiates itself through document pick-up and delivery to customer locations, with processing times ranging from 1-45 working days depending on the service type. Services are available for vehicles with 'B' plate numbers (Jadetabek area) and serve both individual and corporate customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Annual STNK Renewal (STNK Tahunan)
Quantifiable outcome
- Documents returned within 1x24 hours for standard renewals
- +3 more outcomes
Companies that use Jumpapay
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Jumpapay technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature2 records
Jumpapay partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- GojekcoreGoService integration in Gojek app allows customers to order Jumpapay vehicle administrative services directly through the Gojek platform. Jumpapay is featured in Gojek's service marketplace.
- GrabcoreGrab partner using Jumpapay services for vehicle administrative processing.
- BlibliminorJumpapay vouchers available for purchase on Blibli marketplace.
- AstracoreOne of the major business partners trusting Jumpapay for vehicle administrative services.
- LinkAjaminorJumpapay services available through LinkAja payment platform.
- Polda Metro Jaya (Samsat)coreOfficial Samsat registration ensures legal and official processing of vehicle documents. Jumpapay is a registered Samsat bureau.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
Jumpapay competitors and assessment
Company assessmentMarket position
Strengths9 records
Weaknesses5 records
Competitive moat4 records
Customer concentration
Jumpapay social profiles
Digital presenceJumpapay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jumpapay leadership team
Management profileNumber of profiles
Profiles1 record
Jumpapay funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jumpapay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jumpapay
What does Jumpapay do?
Jumpapay is a Samsat-registered vehicle document service bureau that processes Indonesian vehicle administrative paperwork on behalf of vehicle owners. Core services include annual and 5-year STNK renewals, license plate blocking, vehicle ownership transfers (balik nama), vehicle mutations between regions, lost STNK replacement, and BPKB unblocking. The company differentiates via document pickup and delivery courier service, transparent upfront pricing, and 1-3 working day turnaround times.
Is Jumpapay a public or private company?
Jumpapay is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jumpapay founded?
Jumpapay was founded in 2008. It employs 1 to 10 people.
Where is Jumpapay based?
Jumpapay is headquartered in Jakarta, Indonesia, in the Asia region.
How does Jumpapay make money?
One revenue line is on record: document Processing Service Fees.
Does Jumpapay have an API?
No public API is recorded for Jumpapay.