Grand Tourism Indonesia

What Grand Tourism Indonesia does

Grand Tourism Indonesia is a privately-held tourism services company headquartered at Jl. Jenderal Sudirman-Senayan in Jakarta Pusat, Indonesia. The company operates a multi-division service model spanning six coordinated business units: Tour (domestic and international travel arrangements), Ticketing (airline and transportation ticketing), Hotel (accommodation booking), MICE (Meetings, Incentives, Conferences, Exhibitions), Event Organizer (professional event coordination), and Product (tourism product development and management). These services are marketed under the 'Benefit for All' brand positioning and target both Indonesian and international travelers seeking end-to-end travel solutions.

The business operates on a traditional direct sales model: customers engage the company via telephone, email, or WhatsApp — with a 24-hour assistance function staffed via dedicated mobile numbers (+62 887880556323 and +62 815 4611 2690). Each division maintains its own dedicated email channel (e.g., tour@, ticketing@, hotel@, incentive@, event-org@), and the company's senior leadership is reachable through a Director email ([email protected]). The official web presence is a basic SitePad-template website (grandtourismindonesia.com) with limited content beyond marketing imagery and a single default blog post dated April 25, 2018. No proprietary technology, booking platform, mobile app, API, or third-party integrations are disclosed.

The revenue model is undisclosed — pricing is not publicly listed, no funding or capital history is on record, and the company does not appear in investment databases. Geographic scope is described as Southeast Asia, with operations centralized in Jakarta. The input data contains no information on headcount, named clients, transaction volume, ownership structure, or financial performance. The company appears operational based on active contact infrastructure and an online presence, but the absence of disclosed scale metrics, technology investments, or recent expansion activity indicates a small, traditional tourism intermediary competing in a market increasingly dominated by technology-driven online travel platforms.

Name

Grand Tourism Indonesia

Website

https://grandtourismindonesia.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Grand Tourism Indonesia is a Jakarta-based, privately-held tourism services company operating six coordinated divisions — Tour, Ticketing, Hotel, MICE, Event Organizer, and Product — serving Indonesian and international travelers via direct sales through telephone, email, and 24-hour WhatsApp support.

Ownership category

akta.pro rank

Product category

Tourism Services

NAICS

Tour Operators (561520), Travel Agencies (56151), Convention and Trade Show Organizers (56192)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Group Air, Ticketing & Travel Operations (Manifests, Rebooking, 24/7 Support) (THAHANAF)

akta.pro secondary industries

Meetings & Group Travel Management (Corporate/MICE) (THALANAH), Corporate Hospitality, VIP Hosting & Client Entertainment (Internal-led) (THAHAIAI)

Keywords

• Tourism services
• Travel packages
• MICE services
• Hotel booking
• Ticket reservation

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Distribution channels1 record

Marketing channels1 record

Core offering

Grand Tourism Indonesia is a Jakarta-based tourism services company that delivers end-to-end travel and event solutions through six coordinated divisions: Tour Division (domestic and international travel arrangements), Ticketing Division (airline and transportation tickets), Hotel Division (accommodation booking), MICE Division (Meetings, Incentives, Conferences, Exhibitions), Event Organizer (professional event planning), and Product Division (tourism product development). Services are sold directly to clients via telephone, email, WhatsApp, and the company's corporate website, with 24-hour customer assistance available.

Product overview

Grand Tourism Indonesia operates as a tourism services company offering a unified platform of travel-related services. The company provides multiple interconnected divisions including Tour, Ticketing, Hotel, Product, MICE (Meetings, Incentives, Conferences, Exhibitions), and Event Organizer divisions. The services are coordinated under the 'Benefit for All' tagline and serve both domestic and international travel needs from their Jakarta headquarters.

Differentiator

Problem solved

Functional benefit

Products and services

• Tour Division Travel tour services covering domestic and international travel arrangements for individual and group travelers.
• Ticketing Division Airline and transportation ticketing services for individual and corporate travelers.
• Hotel Division Hotel booking and accommodation arrangement services for individual and corporate travelers.
• MICE Division Meetings, Incentives, Conferences, and Exhibitions (MICE) event planning services for corporate and organizational clients.
• Event Organizer Professional event planning and coordination services for corporate and private events.
• Product Division Tourism product development and management services supporting the company's other service divisions.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves2 records

Expansion highlights2 records

Broad incumbents

• Traveloka: Leading Indonesian online travel platform for flights, hotels, and attractions. Represents the digital incumbent whose self-serve model is the primary structural threat to Grand Tourism Indonesia's ticketing and hotel divisions.
• Klook: Asia-Pacific travel experiences and attraction-booking platform. Comparable as a regional incumbent attacking the tour, attraction, and MICE-adjacent ground-services spend that Grand Tourism Indonesia also pursues.
• Tiket.com: Major Indonesian OTA covering flights, hotels, and experiences. Comparable as a broad incumbent competing for the same leisure and corporate booking wallet in Indonesia.
• Viator (a Tripadvisor company): Global tours, attractions, and experiences marketplace. Comparable as a broad incumbent whose scale and content marketing dominate the inbound-tour segment that Indonesian agencies like Grand Tourism Indonesia also serve.

Regional players

• CitiTrans (Wahana Eka Paramitra): Indonesian land-transport and tour operator focused on intercity coach and group tours. Comparable on tour and group-transport services, particularly for domestic sightseeing and charter groups.

Direct peers

• Smailing Tour & Travel Service: Jakarta-based full-service travel agency offering tours, ticketing, hotel reservations, and MICE services. Operates a similar six-style service breadth to Grand Tourism Indonesia and serves the same Indonesian corporate and leisure customer base.
• Dwidaya Tour & Travel: Long-established Indonesian travel agency covering tours, ticketing, hotels, and MICE. Closely comparable on traditional full-service agency model and Indonesian corporate customer segment.
• Bayu Buana Travel Service: Indonesian travel agency with domestic and outbound tour, ticketing, and corporate travel offerings. Competes for the same general-tourism and MICE demand that Grand Tourism Indonesia targets from Jakarta.
• Garuda Indonesia Holidays: Tour and MICE arm of Indonesia's flag carrier, bundling flights with tours, hotels, and events. Closely comparable on bundled tour-and-MICE offerings and on leveraging a Jakarta commercial ecosystem.
• Panorama JTB Tours Indonesia: Indonesian full-service tour operator and MICE provider under the Panorama Group. Most directly comparable to Grand Tourism Indonesia on multi-division inbound/outbound tours, MICE, and ticketing from a Jakarta base.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat1 record

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/grandtourism
• Facebookfacebook.com/grandtouorismindonesia
• LinkedInlinkedin.com/company/grand-tourism-indonesia

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grand Tourism Indonesia