Kelowna Women's Shelter

Name

Kelowna Women's Shelter

Legal name

Kelowna Women's Shelter

Website

https://kelownawomensshelter.ca

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Domestic Violence Shelter Services

NAICS

Community Housing Services (62422), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Domestic violence shelter
• Emergency housing services
• Women's support services
• Crisis helpline services
• Thrift store retail

Headquarters

HQ city

Kelowna

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Donations: Receives charitable donations from individuals and organizations through online platforms (CanadaHelps) and direct giving campaigns to fund shelter operations and programs.
2. Thrift Store Revenue: Operates a thrift store generating revenue to support shelter programs and services.
3. Government/Foundation Funding: Likely receives government grants and foundation funding typical for domestic violence shelters, though specific details not disclosed.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Kelowna Women's Shelter provides safe emergency and transitional housing, food and essentials, individualized domestic abuse recovery support, transportation and childminding assistance, and the PEACE psychoeducational program for children and youth. It supplements these with a 24/7 telephone helpline and SMS textline, an access support intake service, and a thrift store that funds operations. All direct services are provided free of charge to women and children fleeing domestic violence in the Okanagan region.

Product overview

Kelowna Women's Shelter operates as a single unified service organization providing emergency and transitional housing along with psychoeducational programming for women and children affected by domestic violence. The core offerings include Emergency & Transitional Housing with recovery support services and the PEACE Program for children and youth. The organization supplements these with 24/7 helpline and textline crisis support, an access support intake service, and a thrift store. All services work together to fulfill the mission of helping women and children live in safe and equitable communities free from abuse.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency & Transitional Housing Safe, comfortable, and confidential shelter accommodations for women and children fleeing domestic abuse, providing food and essentials, individualized domestic abuse recovery support, transportation assistance, and childminding services.
• PEACE Program Psychoeducational program for children and youth exposed to domestic abuse, offered on-site for shelter residents as well as the general public.
• 24/7 Helpline Round-the-clock telephone crisis support line at 250-763-1040 for women and children fleeing domestic violence.
• Textline 24/7 Round-the-clock SMS text messaging crisis support service at 236-970-0704 for individuals seeking help via text.
• Thrift Store Retail thrift store operation that generates revenue to support shelter programs and provides affordable goods to the community.
• Access Support Intake and access pathway for individuals seeking the shelter's support services, including housing, counseling, and advocacy.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Central Okanagan Elizabeth Fry Society (COEFS)coreStrategic or Co-development Partner · 20 November 2025KWS and COEFS collaborate on initiatives to better serve survivors and marginalized groups in the Okanagan community. Both organizations have expanded programs and collaborated on community awareness, education, and support services to address domestic violence collectively.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Regional players

• Interval House (Toronto): Long-standing Ontario women's shelter providing emergency housing, counseling, and 24/7 crisis line comparable to KWS; serves a different region but is a strong functional comparator for shelter-only DV service models.
• Kelowna Gospel Mission: Kelowna-based emergency shelter and food services organization; shares the same regional service area and provides overlapping emergency housing/homelessness services but with a broader (not women-only) population focus.

Broad incumbents

• Canadian Women's Foundation: National Canadian funder and convener focused on ending violence against women; comparable to KWS in mission and survivor-serving focus, but operates as a national grantmaking and policy body rather than a direct-service shelter.
• BC Society of Transition Houses: Provincial umbrella body for women's shelters and transition houses in BC; KWS is a member agency, and BCSTH provides governance, training, and funding coordination comparable to a sector-level incumbent.
• Salvation Army BC shelters: National faith-based operator of emergency shelter, transitional housing, and family support services across BC including Kelowna; offers overlapping services but with a broader (not women-only) mandate and a multi-region footprint.

Direct peers

• YWCA Metro Vancouver: Operates one of the largest women's shelter networks in BC (including a 24/7 crisis line and transition housing) directly comparable to KWS's service mix; same regulatory and funding environment but serves the Lower Mainland rather than the Okanagan.
• Central Okanagan Elizabeth Fry Society (COEFS): Regional Kelowna-based social services agency serving marginalized populations including women; explicitly partnered with KWS in 2025 and provides overlapping crisis and advocacy services in the same Okanagan geography.
• Native Women's Shelter (NWMT) / Aboriginal Mother Centre Society: Indigenous-led women's shelter serving Indigenous women and children fleeing violence in BC; offers directly comparable shelter + culture-based healing services and addresses an underserved segment that KWS also targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/KelownaShelter
• Facebookfacebook.com/Kelowna.womens.shelter

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kelowna Women's Shelter