Cristalys
Cristalys is a privately held French cleaning services company founded in 2020 that delivers tiered recurring cleaning subscriptions to offices, retail, property managers, and residences across the Île-de-France region, backed by eco-certified products and a digital tracking platform.
- Company typePrivate
- Founded2020
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Cristalys does
Cristalys is a French professional cleaning services company founded in 2020 and headquartered in the Île-de-France region. It delivers recurring cleaning services to B2B clients (offices, retail/commercial spaces, and property management companies/syndics) and B2C clients (residences and special services) through a three-tier subscription model: Essentiel (from €149/month), Confort (from €299/month), and Premium (from €549/month). Pricing is established after an on-site visit and the company commits to a 24-hour quote response.
The company's operations are built on a sales-led, direct-to-client distribution model with a 4-step online estimator (service type, surface area, frequency, contact details) and inbound contact via email and phone. In 2022, Cristalys expanded its B2B offering and introduced a certified eco-responsible product range. In 2024, it deployed a digital tracking system with shared checklists, real-time planning, and dedicated reporting — particularly for Premium-tier clients — translating operational transparency into a stated service differentiator.
The technology stack is described as a digital tracking and management platform for cleaning services rather than a proprietary software product. No APIs, integrations, AI/ML capabilities, patents, or external partnerships are disclosed. The customer base is concentrated among small and mid-sized clients in Île-de-France (e.g., NovaTech, Immofid, Maison R., Helium, Linea, Atelier K), and no funding, ownership structure, or leadership information is publicly disclosed. The business is privately held and operates within a single French region.
Cristalys firmographics
Firmographics- Name
- Cristalys
- Legal name
- Cristalys
- Website
- https://cristalys.fr
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Cristalys is a privately held French cleaning services company founded in 2020 that delivers tiered recurring cleaning subscriptions to offices, retail, property managers, and residences across the Île-de-France region, backed by eco-certified products and a digital tracking platform.
- Ownership category
- akta.pro rank
Cristalys industry classification
Industry- Product category
- Commercial Cleaning Services
- NAICS
- Janitorial Services (56172), Facilities Support Services (561210)
- SIC
- Sanitary Services (4950)
- akta.pro primary industry
- Retail & Shopping Center Cleaning (IMAIADAG)
Keywords
Where Cristalys is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Cristalys business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Recurring cleaning services subscription: Monthly subscription model with three tiers (Essentiel, Confort, Premium) providing regular cleaning services to offices, commerce, residences, and property management clients. Pricing adjusted after site visit. Services include weekly maintenance, floor care, waste management, window cleaning, and quality follow-up.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essentiel - Ideal for small surfaces and recurring needs |
| Subscription | Monthly | Confort - Most popular formula with optimized frequency |
| Subscription | Monthly | Premium - Extended services and expanded hours |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Cristalys product offering
Product offeringCore offering
Cristalys provides subscription-based professional cleaning services for offices, retail/commerce spaces, property management companies (syndics), residential buildings and special-service clients in the Île-de-France region of France. Services are organised into three monthly tiers (Essentiel, Confort, Premium) and delivered with eco-certified products and a digital tracking system for shared checklists, planning and quality reporting.
Product overview
Cristalys offers a tiered cleaning service portfolio with three main product tiers: Essentiel (entry-level from €149/month), Confort (most popular mid-tier from €299/month), and Premium (high-end customized service from €549/month). Services are segmented into B2B offerings for offices, retail, and property managers, and B2C offerings for residences and special services. The company emphasizes eco-certified products, digital tracking tools, and quality reporting across all service levels.
Differentiator
Problem solved
Functional benefit
Products and services
- Office Cleaning Services (Bureaux) Recurring professional cleaning of office premises for businesses in Île-de-France, covering weekly maintenance, floor sweeping and washing, waste management, occasional interior windows, contact-point disinfection, and quality follow-up under the Confort and Premium tiers. Designed for companies requiring reliable, discreet and eco-responsible cleaning with reporting transparency.
- Retail / Commerce Cleaning Services (Commerces) Recurring cleaning services for retail boutiques and storefronts, including pre-opening preparation, storefront and window cleaning, and schedule flexibility during peak commercial periods. Targeted at SMB retail clients who need their store spotless from opening.
- Property Manager / Syndic Cleaning Services (Syndics) Professional cleaning of common areas in residential co-ownership buildings and multi-building sites for property managers and syndicates, with clear planning, transparent reporting and eco-responsible products. Premium-tier clients receive a single dedicated contact person and dedicated reporting.
- Residential Cleaning Services (Résidences) Recurring or one-off cleaning of private residences and residential buildings for individual clients in Île-de-France, with scheduling adapted to client routines (before, during or after opening hours).
- Special Cleaning Services (Prestations spéciales) Custom or specialised cleaning services tailored to non-standard requirements that go beyond regular maintenance, offered as one-time or periodic assignments.
Quantifiable outcome
- Response time under 24 hours for quotes
- +1 more outcomes
Companies that use Cristalys
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Cristalys technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Cristalys partnerships and signals
Strategic signalScale indicators3 records
Recent moves3 records
Expansion highlights4 records
Cristalys competitors and assessment
Company assessmentBroad incumbents
- ISS A/S (France): Global facility-services leader with substantial French commercial cleaning operations serving enterprise and multi-site clients — represents the upper-bound competitive threat for Cristalys in larger contracts.
- SAMSIC Propreté: French arm of the SAMSIC facility-services group offering commercial cleaning, janitorial services and digital tracking tools for multi-site clients — comparable tiered offering and operational model to Cristalys.
- GSF Propreté: One of France's largest independent cleaning services groups, serving offices, retail, residential and property managers with tiered contracts and eco-product lines — competes head-to-head with Cristalys in Île-de-France and nationwide.
- ABM Industries: Large US-based facility-services company with a janitorial services division serving offices, retail and multi-site clients — illustrates the scaled, digital-enabled incumbent model Cristalys is attempting to build toward.
- Sodexo (Facility Services): Global facility management giant offering integrated cleaning, maintenance and workplace services; competes for the same enterprise and property manager clients Cristalys targets, though typically at much larger contract sizes.
- Compass Group (Eurest Services): Global contract services group including cleaning and facilities support across commercial real estate and retail — comparable in end-customers and integrated service delivery to Cristalys at enterprise scale.
- Elior Services: French facility-services provider covering cleaning, reception and maintenance for offices, retail and public-sector buildings — directly comparable service portfolio to Cristalys at larger scale.
- Onet Propreté: Major French facility-services and cleaning subsidiary of Groupe Onet, offering nationwide commercial cleaning, multisite contracts and eco-certified products — directly overlaps Cristalys's B2B office and property manager segments but at national scale.
Direct peers
- Multi'Clean: Mid-market French cleaning services company focused on offices, retail and property management in regional French markets — comparable in size, service mix and B2B/B2C split to Cristalys.
- Stem Propreté: Mid-sized French cleaning company focused on offices, retail and property management with a sustainability and digital reporting emphasis — closely mirrors Cristalys's positioning and target segments in Île-de-France and other regions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Cristalys social profiles
Digital presenceCristalys financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cristalys leadership team
Management profileNumber of profiles
Cristalys funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cristalys M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cristalys
What does Cristalys do?
Cristalys provides subscription-based professional cleaning services for offices, retail/commerce spaces, property management companies (syndics), residential buildings and special-service clients in the Île-de-France region of France. Services are organised into three monthly tiers (Essentiel, Confort, Premium) and delivered with eco-certified products and a digital tracking system for shared checklists, planning and quality reporting.
Is Cristalys a public or private company?
Cristalys is a private company. It is classified as unknown and is currently operating.
When was Cristalys founded?
Cristalys was founded in 2020. It employs 1 to 10 people.
Where is Cristalys based?
Cristalys is headquartered in Paris, France, in the Europe region.
How does Cristalys make money?
One revenue line is on record: recurring cleaning services subscription.
Who are Cristalys's main competitors?
Broad incumbents on record are ISS A/S (France), SAMSIC Propreté, GSF Propreté, ABM Industries, Sodexo (Facility Services), Compass Group (Eurest Services), Elior Services and Onet Propreté. Direct peers are Multi'Clean and Stem Propreté.
Does Cristalys have an API?
No public API is recorded for Cristalys.
What industry is Cristalys in?
Cristalys's product category is Commercial Cleaning Services. Its primary akta.pro industry code is IMAIADAG, Retail & Shopping Center Cleaning. Its NAICS code is 56172 and its SIC code is 4950.