Bridgend Carers Centre

Name

Bridgend Carers Centre

Legal name

Bridgend Carers Centre

Website

https://bridgendcarers.co.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Bridgend Carers Centre is a registered charity in Wales providing free support services to unpaid carers across Bridgend County Borough, including a mobile app, specialist projects for young, dementia, parent, hospital and armed forces carers, and wellbeing activities.

Ownership category

akta.pro rank

Product category

Carer Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Caregiver Support & Education Programs (Center-Based) (HSABANAN)

Keywords

• Carer support services
• Welfare benefits advice
• Community health support
• Young carer services
• Charity fundraising

Headquarters

HQ city

Bridgend

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: The organization is a registered charity relying on donations and fundraising activities including the 100 Club monthly raffle scheme (£20/month), Easy Fundraising partnerships, and general donations via PayPal
2. Charity of the Year Partnership: Selected as Charity of the Year 2024 by Valleys to Coast housing association, providing organizational support and visibility
3. Grant Funding: Hardship grants available to support carers experiencing financial difficulty, administered through Financial Resilience Worker

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Bridgend Carers Centre is a registered charity that delivers free support services to unpaid carers across Bridgend County Borough. The offering combines specialized project-based support (young carers, parent carers, dementia carers, armed forces carers, hospital carers), welfare benefits and financial advice, wellbeing activities (book club, choir, holistic therapies, community groups), training (life coaching, parent carer training), and the Bridgit Care mobile application providing 24/7 access to advice and information.

Product overview

Bridgend Carers Centre is a registered charity offering a portfolio of support services for unpaid carers in Bridgend County Borough. The core offering centers on the Bridgit Care mobile app providing 24/7 digital access to support resources, complemented by specialized project-based services targeting distinct carer groups (Armed Forces Carers, Dementia Carers, Hospital Carers, Parent Carers, Young Carers, and Young Adult Carers). Additional services include financial support (benefits advice, hardship grants), wellbeing activities (social groups, holistic therapies, training), and practical assistance through Carers Link Workers. The portfolio functions as a unified support ecosystem where multiple services interconnect to address the holistic needs of carers across different circumstances and age groups.

Differentiator

Problem solved

Functional benefit

Brands

• Bridgit Care: Carers Online Support App - mobile application for carers to access support, advice and information 24/7

Products and services

• Bridgit Care (Carers Online Support App) A mobile application that provides 24/7 access to support, advice and information for unpaid carers in Bridgend County Borough, allowing them to connect with services and resources through their smartphones.
• Armed Forces Carers Project Specialized support project for carers who are serving or former armed forces personnel and their families, providing tailored assistance for military-related caring situations.
• Carers Link Workers Dedicated link worker staff who serve as primary contacts for carers, providing personalized guidance and connecting them with appropriate services and resources.
• Dementia Carers Support Worker Specialized support service for carers of people living with dementia, offering advice, emotional support, and practical assistance tailored to dementia care challenges.
• Integrated Hospital Carers Support Support service for carers during hospital admissions and discharges of the person they care for, helping navigate healthcare systems and ensuring continuity of care.
• Parent Carer Support and Wellbeing Project Comprehensive support initiative for parent carers, addressing both practical needs and emotional wellbeing through tailored services and peer support.
• Young Adult Carers Service Specialized support for young adult carers aged 16-25, addressing their unique needs as they transition into adulthood while managing caring responsibilities.
• Young Carers Service Support service for young carers starting from age 5, offering groups, school support, and holiday activities to help them cope with caring responsibilities while maintaining childhood.
• Financial Support Services Includes welfare benefits advice, fuel poverty assistance, hardship grants, and financial resilience support to help carers manage financial pressures associated with their caring role.
• Legal Surgery Legal advice service providing carers with access to legal guidance relevant to their caring situations.
• Training Programs (Life Coaching and Parent Carers Training) Educational offerings including Life Coaching and Parent Carers Training to help carers develop skills, build confidence, and improve their quality of life.
• Wellbeing Activities Programme Range of wellbeing activities including Book Club, Carers Chorus Choir, Community Support Groups, Holistic Therapies, Footcare Clinic, Walk and Talk Group, Lego Club, and Weekly Community Café providing social connection and self-care opportunities.

Quantifiable outcome

• Reduced social isolation through community support groups, activities and events

Named customers1 record

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Carers TrustcoreStrategic or Co-development Partner · 1 January 2024Affiliation with Carers Trust network, providing legitimacy and connection to national carer support infrastructure. Offers Short Breaks for Carers in partnership with Carers Trust.
• Valleys to CoastcoreStrategic or Co-development PartnerSelected as Charity of the Year 2024 by Valleys to Coast housing association. This partnership provides vital funding and organizational support to the service helping unpaid carers and their families.
• Healthcare ProvidersminorChannel Partner/ Reseller/ DistributorReferral partnerships with GPs, hospitals, and Macmillan cancer support services who refer carers to the centre's services
• Social ServicesminorChannel Partner/ Reseller/ DistributorReferral pathway from local authority social services for carers requiring additional support
• Educational InstitutionsminorChannel Partner/ Reseller/ DistributorSchools and educational organizations that work with young carers and refer them to support services

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Carers UK: National membership charity providing information, advice and advocacy for unpaid carers across the UK. Compares as a broader incumbent operating a national policy-and-information model that complements the local direct-service model of Bridgend Carers Centre.
• Age UK: National charity federation providing advice, information and services for older adults and their carers. Overlaps with Bridgend's work supporting carers of elderly people, particularly dementia and hospital carer programs, while operating at much broader national scale.

Direct peers

• Family Fund: UK charity providing grants and support for families raising disabled or seriously ill children. Directly comparable in beneficiary focus to Bridgend's Parent Carer Support and Wellbeing Project and the Wildflower Project for autistic girls.
• Carers Wales: Welsh-focused arm of Carers UK providing information, advice and campaigning for unpaid carers in Wales. Directly comparable in geographic remit and beneficiary focus, and a natural policy-level counterpart to Bridgend's regional direct-service delivery.
• Crossroads Care: Network of local Crossroads Care charities providing respite breaks and support for unpaid carers across the UK. Operates a near-identical model to Bridgend Carers Centre with locally delivered respite, information, and emotional support services.
• Young Carers Alliance: UK-wide alliance of organizations supporting young carers and young adult carers. Directly comparable to Bridgend's Young Carers Service and Young Adult Carers Service in terms of beneficiary age range and intervention type.
• Alzheimer's Society: Major UK charity supporting people affected by dementia, including a dedicated focus on dementia carers. Overlaps directly with Bridgend's Dementia Carers Support Worker program and Dementia Carers Group activity.
• Carers Trust: National network of carer support centres across the UK, of which Bridgend Carers Centre is an affiliate. Operates a directly comparable model of local carer centres delivering information, advice, breaks and wellbeing services, with shared branding and infrastructure.

Others

• Macmillan Cancer Support: National cancer support charity that funds the Macmillan Patient and Carer Support Worker role at Bridgend Carers Centre. Functions as a commissioning partner and infrastructure enabler rather than a direct competitor for carer services.

Regional players

• Tŷ Hafan: Wales-based children's hospice charity providing respite, care and family support across Wales. Comparable as a Wales-focused family/carer support charity operating in the same Welsh-language context and beneficiary support space, though operating primarily in hospice care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/BridgendCarers
• Facebookfacebook.com/BridgendCarers

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bridgend Carers Centre