Ntegrity

What Ntegrity does

Ntegrity Insurance Solutions Limited is a UK-based specialist professional indemnity (PI) insurance broker founded in 2014 and headquartered in Bristol, operating as part of the Hayes Parsons Group since January 2023. The company arranges PI insurance for regulated professional service firms — primarily accountants, solicitors, construction professionals (architects, engineers, surveyors), and expert witnesses — placing business with a panel of over 30 insurers including Lloyd's of London. It also distributes complementary cover lines: Cyber, Directors & Officers, Employers Liability, Public Liability, Medical Malpractice, and Run-off cover.

The technology stack centers on the Ethos Customer Service Portal, powered by Acturis software and hosted in a private cloud, which handles policy documents, document exchange, and claims notification. Distribution runs through two parallel motions: (1) a high-touch direct sales channel staffed by account executives who advise on complex commercial placements, and (2) a self-serve online channel via sub-brands FreelancingInsurance.com and Solicitorspii.com (redirecting to HCC International and QuoteandBuy quotation engines) that delivers instant cover for freelancers, small businesses, and expert witnesses. Ntegrity also manages affinity group schemes for UK200Group and Bond Solon, and maintains an in-house claims team that handles current and historical claims — a feature the company explicitly markets as differentiated versus typical brokers.

The revenue model is commission-based on insurance premiums, with Ntegrity stating it earns modest commission and explicitly disclaims enhanced commission deals that would skew insurer selection. Pricing varies by profession, turnover, claims history, and risk profile — expert witness PI for non-medical experts starts at £84 including IPT, medical expert PI from £371, and broader PI pricing scales with turnover. Customers are predominantly UK-based SMEs and individuals, though the firm states it serves some global organisations and explicitly excludes the United States. The company is FCA-authorised (FRN 467019), ICO-registered, and Cyber Essentials certified.

Name

Ntegrity

Legal name

NTEGRITY Insurance Solutions Limited

Website

https://ntegrity.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Ntegrity Insurance Solutions Limited is a UK specialist professional indemnity insurance broker (Bristol) arranging PI, Cyber, D&O, and related cover for accountants, solicitors, construction professionals, and expert witnesses through 30+ insurers including Lloyd's. It operates within the Hayes Parsons Group.

Ownership category

akta.pro rank

Product category

Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (524210)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

Keywords

• Professional indemnity insurance
• Insurance brokerage services
• Cyber liability coverage
• Claims management support
• Run-off insurance

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Commission: Ntegrity earns a modest commission from insurers, to cover professional advice for the duration of the policy, ensuring that the majority of the premium reaches the insurer to fund future claims. The company states it has no enhanced commission deals that influence insurer choices.
2. Premium-based fees: Revenue is derived from commissions on insurance premiums paid by clients on annual or multi-year policies. Premiums vary by profession, turnover, and risk profile.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Ntegrity is a specialist professional indemnity insurance brokerage that arranges PI and related covers (Cyber, D&O, Employers Liability, Public Liability, Medical Malpractice, Run-off) for regulated professional firms. Operating as an FCA-authorised broker with access to over 30 insurers including Lloyd's, it delivers independent advice, in-house claims handling, and tailored cover across accountants, solicitors, construction professionals, expert witnesses, and small businesses.

Product overview

Ntegrity Insurance Solutions Limited operates as a specialist professional indemnity insurance broker with access to over 30 insurers including Lloyd's. The company offers a unified platform combining its core NTEGRITY Professional Insurance brand with sub-brands FreelancingInsurance.com, Solicitorspii.com, and small business packages. Core products include Professional Indemnity Insurance (arranged on 'claims made' basis), with add-on modules for Cyber Insurance, Directors & Officers Liability, Employers Liability, Public Liability, and Medical Malpractice. Specialty products include Run-off Insurance for ceased businesses and Expert Witness Insurance. The company provides both online self-service platforms for instant quotes and traditional broker-assisted service, backed by an in-house claims team.

Differentiator

Problem solved

Functional benefit

Products and services

• Professional Indemnity Insurance Core product arranging Professional Indemnity insurance for professional service firms on a 'claims made' basis through over 30 insurers including Lloyd's. Designed for accountants, solicitors, construction professionals, small businesses, and expert witnesses needing protection against claims for shortcomings in their professional services.
• Cyber Insurance Cyber liability insurance providing 24/7 Data Breach Incident Support, ICO notification assistance, business interruption coverage, and cover for loss of firm's own funds from crime. Offered as a complementary product to PI for professional firms.
• Directors and Officers (D&O) Liability Insurance Management liability cover protecting directors and officers against personal liability from claims by shareholders, staff, customers, and regulators for breach of duty, employment practices, data breach claims, and crime.
• Employers Liability Insurance Statutorily required cover for businesses employing staff, typically providing £10,000,000 limit per event with legal defence costs covered in addition. Bundled with PI for small business and start-up packages.
• Public Liability Insurance Insurance covering third-party claims for bodily injury or property damage, arranged on a 'claims occurring' basis. Included in Ntegrity's small business and start-up packages and available with PI cover.
• Medical Malpractice Insurance Specialist cover for medical professionals treating patients, available through Ntegrity's online quoting system as part of bundled packages for start-ups and small businesses.
• Run-off Insurance Professional indemnity cover for past liabilities of a business once it has ceased trading, required for 2–6 years after closure depending on regulatory body. Offered to accountants, solicitors and other professional firms exiting practice.
• Expert Witness Insurance Specialist PI cover for expert witnesses and medico-legal experts, with premiums from £84 including IPT for non-medical experts and from £371 including IPT for medical experts. Nil excess for non-medical experts and £250 excess for medical experts. Policies insured by HCC International.
• FreelancingInsurance.com Online sub-brand offering Professional Indemnity limits up to £5m, optional Public Liability up to £5m and Employers Liability at £10m for freelancers and contractors, with rapid online quotes and instant cover.
• Solicitorspii.com Specialised online sub-brand offering SRA-compliant Solicitors Professional Indemnity Insurance with turn-over-based pricing, run-off cover, and support from Ntegrity's specialist solicitors team.
• Small Business and Start-up Insurance Packages Bundled insurance packages for start-ups and small businesses combining Professional Indemnity, Directors and Officers Liability, Medical Malpractice, Employers Liability and Public Liability. Available via online quotation portals with instant cover and immediate policy documentation.

Quantifiable outcome

• 100% of customers are 'very satisfied' with customer service
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core.

• Hayes Parsons GroupcoreStrategic or Co-development Partner · 1 January 2023Ntegrity joined the Hayes Parsons Group in January 2023. Hayes Parsons has over 55 years of insurance market experience and employs 45 staff. It is a Chartered Insurance Broker sharing similar values and commitment to client service. Ntegrity continues to be led by Managing Director Gary Horswell while integrating with the wider Hayes Parsons team led by James Woollam.
• UK200GroupcoreStrategic or Co-development PartnerNtegrity works closely with UK200Group, an association of independent accountants and lawyers. Gary Horswell works closely with this affinity group to provide insurance expertise for members. Ntegrity is designated as a Prime Partner of UK200Group.
• Bond SoloncoreStrategic or Co-development PartnerBond Solon provides expert witness training courses. Ntegrity has arranged significant premium discounts for experts who have completed Bond Solon training (including Bond Solon Expert Witness Report Writing Course, Cardiff University Bond Solon, and University of Aberdeen Bond Solon certificates). The Bond Solon policies are insured by HCC International.
• Over 30 Insurers including Lloyd'scoreTechnology or IntegrationNtegrity works with over 30 insurers including Lloyd's of London to match client needs to insurer appetites. The majority of insurers are A-rated or above. Insurers have been selected for their innovative, supportive approach and longstanding experience. Named insurers include Allianz Global Corporate & Specialty SE, International General Insurance (UK) Ltd, Liberty Mutual Insurance Europe SE, HCC International, and PIA.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Howden Group: Large London-headquartered specialty insurance broker with deep professional indemnity capabilities across regulated professions including accountancy and law. Comparable because it operates in the same PI placement market serving regulated UK professional services firms, but at much greater scale and breadth.
• Lockton UK: Independent global broker with a strong UK professional and executive risks practice placing PI, D&O and cyber for regulated firms. Comparable on specialty lines and independence positioning, but Lockton is significantly larger and more international.
• Aon UK: Global insurance and reinsurance broker with a major UK professional risks practice placing PI for accountants, solicitors and construction professionals. Comparable as it competes for the same mid-market and enterprise PI mandates, though as part of a much broader portfolio.
• Marsh UK: Global broker with one of the UK's largest professional liability practices serving accountancy and law firms. Comparable as it shares the same PI specialty lines and access to Lloyd's, but operates at enterprise scale with corporate-risk breadth Ntegrity doesn't.

Direct peers

• Griffiths & Armour: UK and Ireland specialist insurance broker focused on the professions — particularly accountants, lawyers, architects and surveyors — placing professional indemnity on a Lloyd's-supported panel. Closely comparable specialty focus, regulatory knowledge, and client base to Ntegrity.
• Aston Lark: UK chartered commercial insurance broker with a significant professional risks and corporate client practice serving accountancy and law firms. Directly comparable as a UK-domiciled mid-market specialist competing for the same SME and mid-market PI mandates.
• Bluefin Insurance Services: UK specialist broker with a dedicated professions team placing PI for accountants, solicitors, surveyors and consultants. Comparable specialty positioning and SME/mid-market client overlap, with similar affinity-group distribution.

Emerging players

• CFC Underwriting: Specialty insurer and Lloyd's syndicate offering technology E&O, cyber, and professional lines for SMEs and tech-enabled professional services. Comparable product overlap (PI, cyber, professional lines) and Lloyd's market access, but as an insurer/disruptor rather than broker.
• Hiscox UK: Specialty insurer and broker offering direct PI products to UK professionals and small businesses, including through online quote-and-bind flows. Comparable in serving the freelancer/expert witness PI niche, but as a carrier-insurer rather than a pure intermediary.

Regional players

• Nexus Underwriting: UK-focused specialty managing general agent underwriting and placing professional indemnity, cyber and construction professional lines through Lloyd's. Comparable specialty focus and Lloyd's distribution, though operating as an MGA rather than a retail broker.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/FreelancingIns
• LinkedInlinkedin.com/company/ntegrity

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ntegrity