Bitburg

What Bitburg does

Bitburg Ingenieurinformatik Deutschland GmbH is a Berlin-headquartered IT services company founded in 1998 that operates as a Microsoft-centric system house and solution partner for businesses in Germany and Europe. The company covers the full IT value chain — strategy and consulting, concept and planning, realization and integration, and ongoing support, maintenance, and operations — delivered primarily through long-term full-service maintenance contracts. Its core offerings span IT-Lösungen (core IT solutions), Netzwerktechnik (network technology), Hardware (sales and pre-configuration), Security (vulnerability analysis, risk assessment, implementation, awareness training), and custom software development via its wholly-owned subsidiary bitidee Softwareentwicklungsgesellschaft mbH (founded 2009).

The technology stack is anchored in Microsoft products — Microsoft 365, Teams, Azure, Exchange Server, and Hyper-V — and complemented by certified partnerships with HP and Cisco for hardware and networking infrastructure. Bitburg holds elite Microsoft credentials including Microsoft Certified Master (one of the highest Microsoft certification levels, achieved 2012-2013), Microsoft Gold Status in Messaging and Midmarket Solution Provider (19 consecutive years as of 2017), and Silver certifications in Server Platform and Management/Virtualization. These credentials support the company's positioning in Microsoft 365/Teams/Azure migrations and hybrid cloud deployments, an area where it publicly reported accelerating customer migrations in 2021.

Revenue is generated through a mix of professional services, managed services, hardware sales, and custom software development, with all pricing based on custom quotes typically structured as multi-year contracts. The customer base spans small businesses, mid-market companies, and large enterprises/international corporations across at least 11 industries — with a notable concentration in engineering firms requiring specialized CAD/engineering software support (CARD/1, RIB, AVA). The Managing Director is Detlef Koch; the firm is founder-owned with no disclosed venture capital or private equity involvement and operates with 11-50 employees from Berlin with a branch in Karlsruhe.

Name

Bitburg

Legal name

bitburg Ingenieurinformatik Deutschland GmbH

Website

https://bitburg.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Bitburg Ingenieurinformatik Deutschland GmbH is a Berlin-based Microsoft-centric IT services company and system house founded in 1998 that delivers strategy, infrastructure, networking, security, hardware, and managed support services to SMB, mid-market, and enterprise customers across Germany and Europe under long-term maintenance contracts.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

IT Service Management (ITSM) Platforms (HDAEALAA), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

Keywords

• IT infrastructure services
• Microsoft solutions
• Managed IT services
• Network technology services
• Custom software development

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. IT Services and Consulting: Full-service IT infrastructure services including strategy, consulting, concept, planning, realization, integration, support, maintenance and operations delivered through long-term maintenance contracts with enterprise clients.
2. Managed Services: Ongoing maintenance and support services, typically delivered through 'Full-Service' maintenance agreements with 24/7 availability options.
3. Hardware Sales and Configuration: Sale and pre-configuration of hardware components including complete systems, PCs, notebooks, servers, network equipment, and peripherals.
4. Custom Software Development: Individual software development services through bitidee subsidiary, covering the entire development lifecycle from consultation to implementation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Bitburg delivers comprehensive Microsoft-centric IT infrastructure services spanning the full value chain from strategy and consulting through concept, planning, realization, and integration, to ongoing support, maintenance, and operations. Core service lines include IT-Lösungen, Netzwerktechnik, Hardware (sale and pre-configuration), Security, and custom software development through the bitidee subsidiary. The company serves as a certified Microsoft solution partner to small, mid-market, and enterprise customers across Germany and Europe.

Product overview

Bitburg Ingenieurinformatik Deutschland GmbH is an IT services company and system house specializing in modern IT infrastructure in the Microsoft environment. The company offers a comprehensive suite of IT services organized around the full value chain: from strategy and consulting, concept and planning, realization and integration, to support, maintenance and operations. The core service offerings include IT solutions (IT-Lösungen), network technology (Netzwerktechnik), hardware, security, and custom software development through the bitidee sub-brand. Bitburg operates as a solution partner serving companies of all sizes across Germany and Europe, primarily through long-term full-service support agreements.

Differentiator

Problem solved

Functional benefit

Brands

• bitidee: Custom software development brand operated by subsidiary bitidee Softwareentwicklungsgesellschaft mbH, offering tailored software solutions, consulting, design, and prototyping services.

Products and services

• IT-Lösungen (IT Solutions)

Quantifiable outcome

• 19 consecutive years of Microsoft Gold certification status
• +2 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 24 March 2017Bitburg maintains Gold certifications in Messaging and Midmarket Solution Provider, as well as Silver certifications in Server Platform and Management/Virtualization. As a certified Microsoft partner, Bitburg specializes in Microsoft solutions including Exchange Server, Azure, Microsoft 365, Teams, and related technologies. The company has achieved the Microsoft Certified Master distinction - the highest certification level Microsoft offers.
• HPcoreTechnology or IntegrationCertified partner for HP technology solutions, providing hardware and network equipment as part of comprehensive IT infrastructure services.
• CiscocoreTechnology or IntegrationCertified partner for Cisco networking solutions. Bitburg implements Cisco multiprotocol routers and network equipment, particularly for multi-site VPN networks and enterprise networking requirements.
• bitidee Softwareentwicklungsgesellschaft mbHcoreStrategic or Co-development PartnerDaughter company founded in 2009 together with software developer Christian Fiebrig. bitidee specializes in custom software development, providing tailored software solutions for clients' business processes. The subsidiary handles all custom software development tasks for Bitburg's clients.

Scale indicators3 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Atos: Global IT services incumbent with broad Microsoft, cloud, and managed infrastructure offerings across enterprise and public sector. Overlaps with Bitburg's infrastructure services but operates at vastly larger scale and across many geographies.
• T-Systems (Deutsche Telekom): Deutsche Telekom's enterprise IT arm providing managed services, cloud, and Microsoft infrastructure to large German and European enterprises. Significant overlap in Microsoft-based managed services, particularly for DACH enterprise customers.

Direct peers

• Allgeier SE: German IT services group covering enterprise IT, custom software development, and managed services across multiple verticals. Comparable through bitidee-like custom software subsidiaries and end-to-end IT services delivery.
• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system house focused on data center, virtualization, and Microsoft/cloud infrastructure for mid-market enterprises. Comparable in size, Microsoft-centric stack, and managed-services delivery model.
• Computacenter: European IT infrastructure services provider with deep Microsoft, Cisco, and HP partnerships, offering managed services and hybrid cloud to enterprise customers. Highly comparable service portfolio (infrastructure, networking, managed support) and similar Microsoft Gold/Silver partner positioning.
• Ratiodata GmbH: German IT system house providing managed services, infrastructure, and Microsoft/cloud solutions to mid-market and SME customers. Similar German mid-market focus and full-service IT delivery model.
• Sycor GmbH: Mid-sized German IT services provider specializing in Microsoft Dynamics, Azure, and managed services for SMEs and mid-market. Comparable Microsoft-centric stack and similar-sized mid-market customer segment.
• q.beyond AG: German IT services company specializing in cloud, SAP, and Microsoft 365 services for mid-market German enterprises. Closely comparable in Microsoft cloud migration focus, managed services, and DACH mid-market customer base.
• Bechtle AG: Germany's largest independent IT system house and MSP, providing Microsoft-centric infrastructure, managed services, and hardware to mid-market and enterprise customers. Closely comparable in Microsoft stack focus and German mid-market orientation, though materially larger.
• SHD System-Haus-Dresden GmbH: German IT system house providing infrastructure, cloud, and managed services to mid-market German customers. Comparable Microsoft and Cisco partnership profile and full-service IT delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/bitburg-Ingenieurinformatik-Deutschland-GmbH-287624191251884
• LinkedInlinkedin.com/company/bitburg-ingenieurinformatik-deutschland-gmbh

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bitburg