North Riverside, IL
The Village of North Riverside is a non-home rule municipal government in Cook County, Illinois, providing police, fire, public works, parks, recreation, permits, and water billing services to approximately 6,672 residents across 2.5 square miles.
- Company typePublic
- Founded1923
- HeadquartersRiverside, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What North Riverside, IL does
The Village of North Riverside is a non-home rule municipal government operating under the Trustee-Village form of government in Cook County, Illinois, serving approximately 6,672 residents across 2.5 square miles. It delivers the full stack of core municipal services including police protection, fire and emergency medical response, public works, parks and recreation programming, community development, building permits, code enforcement, and business licensing. The Village is governed by an elected Village President (Mayor), a Village Clerk, and a six-member Board of Trustees, supported by more than 50 citizen volunteers across advisory boards and commissions and a Neighborhood Services program staffed by 90 block captains.
Operationally, the Village runs on a stack of third-party platforms: a CivicPlus CivicEngage content management system for the public-facing website (northriverside-il.org), an Everbridge Community Alert System for emergency mass notifications, a BS&A Online Payment platform for billing and payments (web, auto-pay, and IVR), and a recently implemented Live911 public safety dispatch platform delivered through West Central Consolidated Communications (WC3). Water service is provided through a joint commission with Brookfield, and garbage/recycling collection is contracted to Lake Shore Recycling. The Village has held the GFOA Certificate of Achievement for Excellence in Financial Reporting for 41 consecutive years, indicating mature fiscal reporting discipline.
Revenue is generated through a diversified municipal mix including property taxes, sales tax (heavily dependent on retail anchors such as Costco, Best Buy, Kohl's, and North Riverside Park Mall), water and utility billing, annual vehicle sticker fees, business licenses and permits, places for eating and amusement taxes, and overnight parking permits. Pricing is structured annually for stickers, monthly for water, and per-transaction for permits and parking, with discounted tiers for seniors, veterans, and disabled residents. Recent strategic activity is centered on modernization rather than scale: adoption of a 20-year Comprehensive Land Use Plan, a 2026-2029 Strategic Plan, the CMAP-led Corridor Study, and the Live911 deployment.
North Riverside, IL firmographics
Firmographics- Name
- North Riverside, IL
- Legal name
- Village of North Riverside
- Website
- https://northriverside-il.org
- Company type
- Public
- Founded year
- 1923
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Village of North Riverside is a non-home rule municipal government in Cook County, Illinois, providing police, fire, public works, parks, recreation, permits, and water billing services to approximately 6,672 residents across 2.5 square miles.
- Ownership category
- akta.pro rank
North Riverside, IL industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)
- SIC
- Water Supply (4941), Refuse Systems (4953)
- akta.pro primary industry
- Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Water Supply & Wastewater Utilities Administration (BPAIACAG), Parks, Recreation & Cultural Services (BPAIACAI), Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD)
Keywords
Where North Riverside, IL is headquartered
LocationHeadquarters
- HQ city
- Riverside
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
North Riverside, IL business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others
Revenue model
- Property Taxes: Property tax revenue collected from residential and commercial properties within the village limits
- Utility Billing (Water): Water service fees billed to residents and businesses; new rates phased in August 1, 2026 and May 1, 2027
- Vehicle Stickers: Annual vehicle registration stickers required for all vehicles registered to North Riverside addresses; 2025/26 stickers expire September 30, 2026
- Sales Tax Revenue: Sales tax revenue from businesses operating within the village, including major retailers such as Costco, Best Buy, Kohl's, and North Riverside Park Mall
- Business Licenses and Permits: Fees for business licenses, liquor licenses, building permits, occupancy inspections, and various business-related permits
- Places for Eating Tax and Amusement Tax: Taxes collected from restaurants and entertainment venues within the village
- Overnight Parking Permits: Guest overnight parking permits sold in booklets of 10 for $25 per book; limited to two books per transaction with proof of residency
- Garbage and Recycling Collection Fees: Waste collection services contracted through Lake Shore Recycling; included with water billing for residential properties
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Vehicle Sticker - Standard Passenger Vehicle |
| Subscription | Annual | Vehicle Sticker - Senior/Veteran/Disabled Discount |
| Transaction based/ take rate | Pay-as-you-go | Overnight Parking Permit Booklet |
| Usage-based | Monthly | Water Billing - New Rates 2026-2027 |
| Transaction based/ take rate | Pay-as-you-go | BS&A Online Payment - E-Check/ACH |
| Subscription | Monthly | BS&A Online Payment - Auto Pay |
Distribution channels5 records
Marketing channels12 records
North Riverside, IL product offering
Product offeringCore offering
The Village of North Riverside is a municipal government entity providing comprehensive local government services to approximately 6,672 residents across 2.5 square miles in Cook County, Illinois. Core offerings include public safety (police, fire, EMS), public works (streets, water, sewer, snow removal), parks and recreation programming, community development (permits, code enforcement, zoning), water utility billing, and administrative services such as vehicle stickers, business licenses, permits, and FOIA request processing. Digital service delivery is enabled through BS&A online bill payment, Everbridge emergency alerts, and a CivicPlus-powered municipal website.
Product overview
North Riverside, IL operates as a municipal government providing comprehensive civic services to approximately 6,672 residents across 2.5 square miles. The village offers integrated services including administration and finance, community development, fire and police protection, parks and recreation programming, and public works. Key digital services include BS&A Online Payments for bill payment, Everbridge Community Alerts for emergency notifications, and a CivicPlus-powered website providing access to permits, licenses, FOIA requests, and community resources. The village recently implemented Live911 emergency response technology and maintains water services through the Brookfield-North Riverside Water Commission.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Bill Payment Services Electronic bill payment system allowing residents to pay water bills, vehicle stickers, and other municipal fees online, via auto-pay, e-check/ACH, or over the phone through IVR system at 708-443-4283.
- Administration and Finance Services Municipal finance, risk management, human resources, economic development, and community relations operations for the village government.
- Community Development Services Administers orderly community growth through building permits, code enforcement, zoning, property maintenance, rental property oversight, and contractor registration.
- Fire Department Services Provides emergency fire response, fire prevention, ambulance service, smoke alarm installation, car seat installation, needle disposal program, and tornado/lightning warning systems for the village's 2.5 square miles.
- Police Department Services Preserves public safety and quality of life through crime prevention, domestic violence support, crisis social worker, vacation watch, parking enforcement, emergency ID bracelets, and sex offender registry.
- Parks and Recreation Programs Recreation programs and park facilities including summer camps, youth athletics (soccer, basketball, baseball, volleyball, taekwondo), adult fitness, senior services, special events, and facility rentals (Commons Park, Tot Spot, Veterans Park).
- Public Works Services Maintains streets, parks, grounds, water and sewer systems. Services include branch collection, hydrant flushing, fall leaf pickup, handyman program for seniors/disabled, snow removal, street maintenance, and tree service.
- Everbridge Community Alerts High-speed telephone emergency notification system delivering important or emergency information to residents via phone message, text, or email for water boil notices, evacuation notices, road closures, weather alerts, and public safety notifications.
- Water Billing Services Water service provision through the Brookfield-North Riverside Water Commission, with water quality reports, lead service line replacement program, and billing services with new rates phased in August 1, 2026 and May 1, 2027.
- Permits and Licenses Issues building permits, garage sale permits, solicitor permits, block party permits, dog licenses, and vehicle stickers for residents and businesses.
- Village Handyman Program Free handyman services for senior and disabled residents to assist with minor home repairs and maintenance.
- Garbage, Recycling and Yard Waste Collection Waste collection services contracted through Lake Shore Recycling, with tree branch chipping services on Tuesdays during spring and summer months.
- FOIA Request Services Freedom of Information Act request processing for public records and documents in compliance with Illinois FOIA guidelines.
Quantifiable outcome
- 41 consecutive years of GFOA financial reporting recognition
- +2 more outcomes
Companies that use North Riverside, IL
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles2 records
North Riverside, IL technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature3 records
North Riverside, IL partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- West Central Consolidated Communications (WC3)coreWC3 provides shared public safety dispatch and emergency communications services across Brookfield, McCook, North Riverside, and Riverside, Illinois. WC3 implemented Live911 technology to enhance emergency response capabilities in these communities.
- Brookfield-North Riverside Water CommissioncoreJoint water commission providing water service to both communities, managing water supply, distribution, and related infrastructure.
- Lake Shore RecyclingcoreContracted provider for garbage, recycling, and yard waste collection services for North Riverside residents, typically on Fridays.
- Cook County Department of Public Health (CCDPH)minorCCDPH provides the Lead-Safe Cook County program offering free lead inspection, painting, window replacement, and home repairs for eligible residents meeting income requirements with children under 6.
- Cook County Leak Repair ProgramminorFree plumbing repairs and fixture upgrades for eligible suburban Cook County residents to help reduce high water bills; funded through Cook County government.
- Chicago Metropolitan Agency for Planning (CMAP)coreCMAP selected North Riverside from over 200 applicants to receive technical planning assistance for the North Riverside Corridor Study, focusing on 26th Street and Des Plaines Avenue corridors. CMAP provides technical planning services, stakeholder engagement, and plan development for 18-24 month project.
- Northern Illinois University (NIU) Center for Governmental StudiescoreNIU's Center for Governmental Studies partnered with North Riverside to develop the 2026 Comprehensive Land Use Plan and 2026-2029 Strategic Plan, facilitating community stakeholder input and strategic planning processes.
- Chris Nybo, LLC (Legislative Consultant)minorProfessional legislative consultant lobbying on behalf of the village at national, state, and county levels; monitoring bills, assisting with grant opportunities, and obtaining regulatory approvals.
- Des Plaines Valley Mosquito Abatement DistrictminorDistrict providing mosquito control services for the area, with recent press releases about mosquito activity following heavy rains.
- Illinois Municipal League (IML)minorStatewide municipal organization for legislative advocacy and professional development.
- Metropolitan Mayors CaucusminorRegional organization of mayors for collaborative advocacy and intergovernmental cooperation.
- CivicPluscoreWebsite platform provider for the village's CivicEngage content management system powering the official website.
Scale indicators6 records
Recent moves10 records
Expansion highlights5 records
North Riverside, IL competitors and assessment
Company assessmentDirect peers
- Village of Forest View, IL: Very small Cook County village in the same southwest suburban corridor as North Riverside. Comparable in scale, governance structure, and reliance on intergovernmental partnerships for shared services.
- Village of McCook, IL: Adjacent Cook County village and WC3 co-participant for Live911 emergency dispatch. Industrial-commercial character makes it a useful comparison for North Riverside's tax-base composition and small-municipality service delivery economics.
- Village of Lyons, IL: Neighboring Cook County municipality with similar population scale and small-government operating profile. Provides direct comparability for municipal service delivery costs, water/sewer arrangements, and property tax structures in the western Chicago suburbs.
- Village of Stickney, IL: Small Cook County village of similar size and service profile, also Trustee-Village form of government. Directly comparable for fiscal structure, public works operating costs, and recreational programming delivery at small scale.
- Village of Brookfield, IL: Neighbor municipality sharing the Brookfield-North Riverside Water Commission and WC3 emergency dispatch partnership. Similar small-town governance profile, population scale, and revenue model centered on residential property tax.
- Village of Riverside, IL: Immediately adjacent municipality of comparable size and demographics, co-participates in the WC3 Live911 partnership and shares regional retail market dynamics with North Riverside. Both operate under Trustee-Village governance in Cook County.
- Village of Summit, IL: Cook County village with similar industrial-residential mix and proximity to Chicago. Comparable in scale of governance, service delivery model, and dependency on sales tax from commercial corridors.
Regional players
- Village of Bedford Park, IL: Small Cook County village known for commercial-industrial tax base. Provides comparable insight into small municipalities that derive disproportionate revenue from commercial sales tax rather than residential property tax.
- City of Berwyn, IL: Larger neighboring municipality in the same Cook County corridor. Provides a regional comparable for urban planning, retail corridor strategy (Cermak Road), and municipal service delivery at slightly larger scale.
- Village of Cicero, IL: Larger Cook County municipality in the same western suburb corridor. Useful as a scaled-up regional comparable for sales-tax-driven municipal budgets and shared-service arrangements with Cook County.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
North Riverside, IL social profiles
Digital presenceNorth Riverside, IL compliance and trust
Trust signalCompliance5 records
North Riverside, IL financial estimates
Financial estimateRevenue estimate
Valuation estimate
North Riverside, IL leadership team
Management profileNumber of profiles
Profiles11 records
North Riverside, IL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North Riverside, IL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North Riverside, IL
What does North Riverside, IL do?
The Village of North Riverside is a municipal government entity providing comprehensive local government services to approximately 6,672 residents across 2.5 square miles in Cook County, Illinois. Core offerings include public safety (police, fire, EMS), public works (streets, water, sewer, snow removal), parks and recreation programming, community development (permits, code enforcement, zoning), water utility billing, and administrative services such as vehicle stickers, business licenses, permits, and FOIA request processing. Digital service delivery is enabled through BS&A online bill payment, Everbridge emergency alerts, and a CivicPlus-powered municipal website.
Is North Riverside, IL a public or private company?
North Riverside, IL is a public company. It is classified as state government owned and is currently operating.
When was North Riverside, IL founded?
North Riverside, IL was founded in 1923. It employs 51 to 100 people.
Where is North Riverside, IL based?
North Riverside, IL is headquartered in Riverside, United States, in the North America region.
How does North Riverside, IL make money?
Eight revenue lines are on record. Property Taxes are the primary driver. The others are utility Billing (Water), vehicle Stickers, sales Tax Revenue, business Licenses and Permits, places for Eating Tax and Amusement Tax, overnight Parking Permits and garbage and Recycling Collection Fees.
Who are North Riverside, IL's main competitors?
Direct peers on record are Village of Forest View, IL, Village of McCook, IL, Village of Lyons, IL, Village of Stickney, IL, Village of Brookfield, IL, Village of Riverside, IL and Village of Summit, IL. Regional players are Village of Bedford Park, IL, City of Berwyn, IL and Village of Cicero, IL.
Does North Riverside, IL have an API?
No public API is recorded for North Riverside, IL.
What industry is North Riverside, IL in?
North Riverside, IL's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance), with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4941.