Brain Injury Services of Northern Ontario

What Brain Injury Services of Northern Ontario does

Brain Injury Services of Northern Ontario (BISNO) is a non-profit charitable organization incorporated in Ontario, Canada, providing community-based rehabilitation and support services to individuals aged 16 and older living with the effects of an acquired brain injury (ABI). Founded in 1983 as the Organization For the Multi Disabled and incorporated under its current name in 1996, BISNO serves residents across eight Northern Ontario districts spanning from Kenora/Rainy River in the west to Nippissing in the east. Its service portfolio includes the Community Rehabilitation and Outreach Service (CROS) for personal support and independence training, three assisted living facilities in Thunder Bay (Transitional Learning Centre, Cumberland Place, McKellar Place) totaling 30 residential beds, individual and family counselling, peer support groups, and an Alumni Program for clients who have completed their rehabilitation journey.

BISNO's business model is dual-stream: the majority of operations are funded through Multi-Sector Service Accountability Agreements (M-SAA) with Ontario government ministries, while a secondary revenue stream comes from fee-based services billed to third-party insurers (motor vehicle accident and workplace insurance). Referrals are accepted from family members, physicians, lawyers, and other professionals, with an Admissions Committee reviewing applications and prioritizing Northern Ontario district residents. The organization holds Accreditation Canada certification and is governed by a Board of Directors with a CEO managing day-to-day operations. Distribution is entirely direct-service delivery through owned facilities in Thunder Bay, a Kenora/Rainy River office, and a Fort Frances/Dryden contact point, with no proprietary technology platform underlying service delivery.

Name

Brain Injury Services of Northern Ontario

Legal name

Brain Injury Services of Northern Ontario

Website

https://bisno.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Brain Injury Services of Northern Ontario (BISNO) is a non-profit charitable organization providing community-based rehabilitation, assisted living, counselling, and support services to individuals aged 16 and older living with acquired brain injuries across eight districts in Northern Ontario, funded primarily through Ontario government M-SAA agreements and third-party fee-based services.

Ownership category

akta.pro rank

Product category

Acquired Brain Injury Rehabilitation Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Neurological Rehabilitation Therapy In-Home (e.g., Stroke, Parkinson’s) (HSABADAE)

akta.pro secondary industry

Stroke/Neuro-Rehabilitation SNFs (HLADADAG)

Keywords

• Acquired brain injury rehabilitation
• Community outreach services
• Assisted living programs
• Case management services
• Support group facilitation

Headquarters

HQ city

Thunder Bay

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Funding: Core operations funded through government service agreements with Ontario ministries. Funding subject to requirements identified in multi-sector service accountability agreement (M-SAA).
2. Third-Party Fee-Based Services: Fee-based rehabilitation services available for individuals with access to third party funding (e.g., motor vehicle accident insurance, workplace insurance). Services include Community Rehabilitation and Outreach, 24-hour Assisted Living, Support Groups, Individual Counselling, and Education.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Brain Injury Services of Northern Ontario (BISNO) is a non-profit charitable organization that delivers rehabilitation and support services to individuals aged 16+ living with the effects of an acquired brain injury across Northern Ontario. Its core service offering combines a Community Rehabilitation and Outreach Service (CROS) for personal support and independence training with 24-hour Assisted Living Services delivered across three residential sites (Transitional Learning Centre, Cumberland Place, and McKellar Place) totaling 30 beds, supplemented by individual/family counselling, peer support groups, and fee-based services for clients with third-party insurance funding.

Product overview

Brain Injury Services of Northern Ontario (BISNO) is a non-profit charitable organization offering a portfolio of rehabilitation and support services for individuals with acquired brain injuries. The organization operates a single-platform service model consisting of Community Rehabilitation and Outreach Services (CROS) for personal support and independence training, combined with three Assisted Living Sites (Transitional Learning Centre, Cumberland Place, and McKellar Place) providing 24-hour residential support. Additional services include Individual & Family Counselling, peer support groups (Healthy Life Styles Group, Brainwise, Coffee Club, Art Group), and a graduation Alumni Program. Fee-based services are available for individuals with third-party funding. All programs emphasize client-centered rehabilitation tailored to individual priorities and goals.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Rehabilitation and Outreach Service (CROS) A personal support and independence training program that assists adults (16+) with acquired brain injury to reach their optimum level of functioning in their chosen communities, with services tailored to reflect individual priorities and rehabilitation goals.
• Assisted Living Services 24-hour support programs providing respectful, safe residential environments where adults with acquired brain injury can achieve health, wellness, socialization, and meaningful community participation. Delivered across three sites in Thunder Bay (Transitional Learning Centre, Cumberland Place, McKellar Place) totaling 30 beds.
• Individual & Family Counselling Practical, solution-focused rehabilitation counselling interventions provided to ABI clients and their families to support coping strategies, emotional wellbeing, and rehabilitation goal attainment.
• Fee-Based Services (Variable Support Services) Client-centered rehabilitation services for individuals with acquired brain injury who have third-party funding such as motor vehicle accident insurance or workplace insurance. Includes Community Rehabilitation, 24-hour Assisted Living, Support Groups, Counselling, and Education, customized around individual rehabilitation goals.
• Brainwise Support Group Two monthly peer support groups facilitated by BISNO staff: one for BISNO clients living with the effects of brain injury, and a parallel group for their family members, supporters, and caregivers.
• Healthy Life Styles Group Weekly peer support group for BISNO clients diagnosed with brain injury who also face addiction issues, held with staff facilitation for personal development in a non-judgmental environment.
• Coffee Club A social group offering individuals affected by brain injury the opportunity to gather in various locations for social afternoons, held every Thursday at 1 p.m.
• Art Group An informal social setting welcoming individuals with acquired brain injury, with or without artistic talents, to enjoy peer company.

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Ontario Brain Injury Association (OBIA)OthersListed as a resource partner on BISNO's resources page. OBIA is a provincial organization providing education, awareness, and support for brain injury survivors and families across Ontario.

Scale indicators3 records

Recent moves7 records

Expansion highlights3 records

Broad incumbents

• Bayshore HealthCare: National home and community health provider offering home health, personal care, and rehabilitation services — overlaps with BISNO's CROS community-rehabilitation delivery model.
• March of Dimes Canada: Federally-affiliated non-profit offering residential, community, and employment supports across multiple disability categories including ABI — broader scope but materially overlapping service lines.
• SE Health (Saint Elizabeth Health Care): National not-for-profit health-care organization delivering home and community care, rehabilitation, and personal support — comparable mission and service breadth across Ontario.
• ParaMed Home Health Care: Large Canadian home-care and community-health provider; comparable to BISNO's community-based rehabilitation and personal-support offerings but with broader provincial coverage.
• CBI Health Group: Canada's largest network of community-based rehabilitation clinics offering physiotherapy, occupational therapy, and ABI rehabilitation — comparable in therapy services but much broader in scale and geography.

Emerging players

• Closing the Gap Healthcare Group: Canadian provider of community rehabilitation, home health, and clinic-based therapy services; comparable service mix to BISNO with growing Ontario footprint but smaller national scale.

Direct peers

• Community Head Injury Resource Services (CHIRS): Toronto-based charitable non-profit providing residential, community, and outreach services to adults with acquired brain injuries — the closest operational analogue to BISNO's residential-plus-CROS model in Ontario.
• Spinal Cord Injury Ontario: Ontario non-profit delivering community-based rehabilitation, attendant services, and peer support for people with physical disabilities — a closely comparable service-delivery and funding model.
• Ontario Brain Injury Association (OBIA): Provincial non-profit providing education, awareness, and support for ABI survivors and families; a listed resource partner of BISNO and a natural peer within the Ontario ABI ecosystem.
• Brain Injury Canada: National non-profit advancing brain-injury awareness, education, and support — directly aligned with BISNO's mission and referenced in BISNO's resource network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bisnotb
• Facebookfacebook.com/BISNO.BISNO
• LinkedInlinkedin.com/company/brain-injury-services-of-northern-ontario

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brain Injury Services of Northern Ontario