Premice Informatique

What Premice Informatique does

Premice Informatique is a privately-held regional IT services company headquartered in Epagny Metz-Tessy (Annecy metropolitan area), France, founded in 1993 by Nicolas RAUX and Claire VALLEZ. The company sells, installs, and maintains computer hardware, servers, networks, and security/backup infrastructure for three primary customer segments: artisans and liberal professionals, small and medium businesses (PME), and educational institutions (Éducation Nationale schools from maternelle through lycée). Its product portfolio spans audit/consulting, installation of micro/server/network systems, custom PC assembly, modular maintenance contracts, repair/troubleshooting (including HP warranty repairs), backup and disaster recovery (PRA/PCA), VPN/security, and education-specific Kwartz server deployments under Microsoft Authorized Education Reseller (AER) status.

The technology stack is built on Microsoft Windows 11 Professional and Office 365, augmented by Kwartz server solutions for educational environments, VPN and ransomware-aware security tooling, and remote maintenance via TeamViewer, RustDesk, and AnyDesk. There is no proprietary software platform; the company's value lies in integration, configuration, and ongoing service delivery rather than product development.

Premice generates revenue through five streams: hardware resale (one-time equipment markup), professional services (project-based consulting and installation), maintenance contracts (recurring annual), repair services, and the Pack Artisans/Libéraux subscription rental at €80 HT/month that bundles hardware with Office 365 on a 3-year renewal cycle. Distribution is entirely direct — on-site consultation and remote support — with no intermediaries or channel partners beyond technology vendor relationships (HP, Microsoft, Kwartz, TeamViewer, RustDesk, AnyDesk). The company has 1-10 employees and operates exclusively within the Auvergne-Rhône-Alpes region of France.

Name

Premice Informatique

Legal name

Premice Informatique

Website

https://premice.fr

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Premice Informatique is a regional IT services company in the Annecy area of France that sells, installs, and maintains computer hardware, networks, and security infrastructure for artisans, SMBs, and educational institutions, operating since 1993 with a direct sales and on-site/remote support model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430), Computer Systems Design Services (541512)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEAOAL

Lease, Warranty & Maintenance Management Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYBPAEAOAG

IT Procurement & Sourcing Services (Hardware/Software)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYBPAAABAF

Technical & Product Support (Tier 0–2, Troubleshooting)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Omnichannel Customer Support (Email, Chat, Social, Messaging)

Keywords

• Managed IT services
• IT consulting
• Network installation
• Hardware maintenance
• Custom PC assembly

Headquarters

HQ city

Sillingy

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of computers, servers, networks, peripherals, and custom-built PCs. Revenue from equipment markup and value-added integration services.
2. Professional Services: IT consulting, audit services, needs analysis, system installation, and technical support. Billed as project-based or hourly engagements.
3. Maintenance Contracts: Modular maintenance contracts for preventive and corrective maintenance of IT infrastructure. Includes regular technician visits, remote support, updates, and optimization services. Recurring revenue stream.
4. Equipment Rental (Pack Artisans/Libéraux): Monthly rental packages for professionals including computer equipment, tablet, server, and software subscriptions. Equipment renewed every 3 years. Provides predictable recurring revenue.
5. Repair Services: Troubleshooting, hardware repair, data recovery, and software assistance services. HP partner for warranty repairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Premice Informatique sells professional IT hardware (computers, servers, networks, peripherals), installs and configures IT infrastructure, provides custom PC assembly, and offers ongoing maintenance, repair, backup, and security services for businesses and educational institutions in the Annecy region. Its flagship packaged offering is the Pack Artisans/Libéraux, a monthly rental bundle including a Windows 11 Pro workstation, 24-inch monitor, professional tablet, file/backup server, and Office 365 subscription with equipment refreshed every three years.

Product overview

Premice Informatique offers a comprehensive portfolio of professional IT services including Audit/Consulting, Computer/Server/Network Installation, Custom PC Assembly, Maintenance Contracts, Troubleshooting/Repairs, Backup Solutions, Security/VPN, and Education IT solutions. Their main packaged offering is the Pack Artisans/Libéraux, a rental solution combining hardware (Windows 11 Pro workstation with 24-inch monitor, professional tablet, file/backup server) with Office 365 subscription, renewed every 3 years at 80€/month HT. They also provide remote maintenance services via TeamViewer, RustDesk, and AnyDesk. The company specializes in serving artisans, liberal professionals, and educational institutions in the Annecy, France region.

Differentiator

Problem solved

Functional benefit

Brands

• Pack Artisans/Libéraux: Rental pack for artisans and liberal professionals including computer with Windows 11, 24-inch screen, professional tablet, file and backup server, and Office 365 subscription at 80€ HT/month

Products and services

• Audit / Conseil Professional IT consulting and needs analysis service that includes on-site diagnostics and free estimates for businesses seeking optimal IT solutions. Targeted at small businesses, artisans, liberal professionals, and educational institutions in the Annecy region.
• Installation Micro / Serveur / Réseau Complete installation and configuration service for computers, servers, and networks, covering internet connectivity, network security, fault-tolerant server deployment, equipment interconnection, and backup management for SMB and educational clients.
• Assemblages Personnalisés Custom PC assembly service offering technology monitoring for latest components, optimized workshop assembly, and discreet silent housings for professional environments. Targeted at professional clients needing tailored hardware configurations.
• Contrat de Maintenance Modular maintenance contract covering preventive and corrective maintenance of IT infrastructure for professional clients, including regular on-site technician visits and remote support.
• Dépannage IT troubleshooting and repair service covering virus/malware removal, slow computer resolution, data recovery, hardware failure repair, and software assistance. HP partner for rapid warranty repairs.
• Sauvegarde Data backup solution offering granular file backup with version management, complete system imaging, Business Continuity Plan (PRA/PCA) development, and private replication backup externalization.
• Sécurité / VPN Network security and VPN service including antivirus solutions, IP datagram analysis at network edge, malicious site access control, ransomware protection awareness, and secure remote VPN connections.
• Education (IT Solutions for Schools) Educational IT solutions including Microsoft Education AER partnership offerings, Kwartz server deployment with web filtering and student management, and interactive projector installation for schools from maternelle through lycée.
• Pack Artisans / Libéraux Scalable monthly rental package for artisans and liberal professionals including Windows 11 Pro workstation with 24-inch monitor, professional tablet, file and backup server, and Office 365 subscription, with equipment renewed every 3 years at 80€ HT per month.
• Télémaintenance Remote maintenance service enabling technicians to take control of client computers (PC and Mac) for troubleshooting and support using TeamViewer, RustDesk, or AnyDesk tools.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• HPminorImplementation/ SI/ Consulting PartnerHP partnership for warranty repairs. Premice serves as a local repair point for HP hardware under warranty, providing fast turnaround repairs in their workshop for HP equipment.
• Microsoft Education AERcoreChannel Partner/ Reseller/ DistributorMicrosoft Authorized Education Reseller (AER) status enables Premice to provide Microsoft Education solutions to schools and educational institutions with appropriate licensing and volume benefits.
• Kwartz (Server Solution)coreTechnology or IntegrationSpecialized in Kwartz server solutions for educational environments, offering content filtering, student management, and network security specifically designed for school settings compliant with Education Nationale requirements.

Scale indicators2 records

Recent moves7 records

Expansion highlights3 records

Broad incumbents

• SCC France: Major European IT distribution and services group operating in France. Comparable overlap with Premice in hardware distribution and IT services for businesses and public-sector/education clients, though at national scale with much broader portfolio.
• Bechtle France: European IT systems house and retailer with French operations providing hardware, software, and IT services to B2B and public-sector clients. Comparable in offering IT lifecycle services, but operating as a national/European incumbent versus Premice's local model.
• Econocom: Large European IT services, financing, and digital transformation group with significant French operations. Comparable to Premice in offering IT infrastructure and managed services, but at a vastly larger scale with leasing/financing capabilities that overlap with Premice's Pack Artisans rental concept.

Direct peers

• Hexanet: French regional managed services provider offering cloud, hosting, telecom, and IT services to SMBs. Comparable to Premice in serving similar SMB customers with managed IT services, though more cloud-focused and based in northern France.
• Inmac Wstore: France-focused B2B IT retailer supplying computer hardware, peripherals, and software to businesses and public-sector organizations. Comparable to Premice in serving professional clients with hardware plus value-added distribution, including education vertical exposure.
• Alpix: Regional French IT services company providing managed services, infrastructure, and IT support to SMBs. Closely comparable to Premice's local-MSP positioning and small-team operational profile.
• LDLC Pro: French B2B division of LDLC Group selling IT hardware, peripherals, and value-added services to professionals and SMBs. Directly comparable to Premice's hardware sales + service model, though operating at significantly larger scale and national scope.
• Materiel.net: French online IT retailer offering hardware, peripherals, and professional IT services. Comparable in offering breadth to Premice's e-commerce plus services mix, though with national rather than regional reach.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Premice Informatique