CM Systemhaus

What CM Systemhaus does

CM Systemhaus GmbH is a privately held German IT system house (IT-Systemhaus) headquartered in Hannover, operating since 1998 under Managing Director Sascha Arlt. The company delivers managed IT services, cloud computing, IT consulting, IT security, virtualization, backup, hardware/software resale, computer training, and accessible-IT (BITV 2.0) advisory to small and medium-sized businesses, tradespeople (Handwerker), and professional practices (doctors, lawyers, tax consultants) across Germany. Its primary differentiator is exclusive German data residency via its proprietary maja.cloud platform and Managed vServer offering, both hosted exclusively in German data centers operating under German law.

The company's core product is the maja.cloud platform — a hybrid cloud managed service providing dynamically scaled compute, data, and network capacity with integrated mail and backup systems. Around this platform, CM Systemhaus operates an external IT department model (IT-Service Paket) bundling ticket support, consulting, virtualization, networking, archiving, and 24/7 monitoring. The firm is a member of the Allianz für Cybersicherheit, resells Wortmann Terra Cloud infrastructure, and distributes a deep trade-software stack (TopKontor, HERO, WinWorker, Streit V.1, blue:solution, Adulo, Sander & Doll, Sage 50 Handwerk, Plancraft, pds-Handwerk, tophandwerk, TAIFUN, MOSER) with DATEV integration, targeting the under-digitized Handwerker segment.

CM Systemhaus runs a consultative, sales-led GTM motion with free initial consultations, quote-based pricing, and a hybrid delivery model combining remote support (TeamViewer) with a nationwide on-site technician network across Hannover, Hamburg, Berlin, Munich, Düsseldorf, Frankfurt, and additional regional cities. Revenue is generated through recurring managed services subscriptions, project-based consulting, and hardware/software resale. The firm has no disclosed revenue, headcount, or funding, and operates as a GmbH with no institutional investors identified.

Name

CM Systemhaus

Legal name

CM Systemhaus GmbH

Website

https://cmsystemhaus.de

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

CM Systemhaus GmbH is a privately held Hannover-based IT system house providing managed services, cloud computing via its proprietary maja.cloud platform, IT consulting, security, and trade-software resale to German SMBs, tradespeople, and professional practices nationwide since 1998.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric) (HDABABAE)

akta.pro secondary industries

Hybrid Cloud Platforms & Orchestration (HDABAMAA), Service Catalog, ITSM & Self-Service Provisioning for Private Cloud (HDABABAH), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI), Cloud-Native Development (Containers, Kubernetes, Microservices) (BPAEACAD)

Keywords

• Managed IT services
• Cloud computing services
• IT consulting
• IT security solutions
• Cloud hosting

Headquarters

HQ city

Hanover

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services & Cloud Subscription: Recurring managed services revenue from cloud hosting (maja.cloud), managed vServer, server monitoring, maintenance, and security services. Provided as subscription or monthly billing with flexible contract terms.
2. IT Consulting & Project Services: One-time and project-based consulting engagements including IT infrastructure assessment, digital transformation planning, hardware/software installation, and cloud migration projects.
3. Hardware & Software Resale: Resale of IT hardware (PCs, servers, printers, peripherals) and software licenses, including business printers (KonicaMinolta, HP, etc.) and specialized trade software (HERO, TopKontor Handwerk, WinWorker).
4. Managed vServer Hosting: Managed virtual server hosting with German server locations, daily backups, and flexible individual contract terms. Offered as All-Inclusive hosting package where the provider handles management, updates, and security patches.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

CM Systemhaus operates as an outsourced IT department for German SMBs, providing managed cloud services through its proprietary maja.cloud platform hosted exclusively in German data centers, IT consulting, virtualization, network setup, IT security, backup and archiving, remote and on-site support, and specialized trade software for craftsmen. Offerings are delivered as recurring managed service subscriptions, project-based consulting engagements, and hardware/software resale with nationwide on-site and remote coverage.

Product overview

CM Systemhaus is an IT system house (IT Dienstleister) based in the Hannover region offering a comprehensive portfolio of IT services and cloud solutions. The core offerings include the maja.cloud platform (cloud computing in German data centers), IT-Systemhaus services (service packages, IT support, virtualization, networking, security), Cloud Service (CCS-Cloud with mail and backup), IT-Consulting, IT-Sicherheit (IT Security), and Managed vServer hosting. The company also provides specialized services including Terracloud (by Wortmann), Topkontor (craftsman software), EDV-Beratung, Computertraining, Barrierefreie IT (accessible IT), Bürodrucker (office printers), Web-Sicherheit (web security), and Computer-Reparatur. The company operates as an external IT department for clients, supporting both physical and virtual environments with a focus on German data residency and compliance.

Differentiator

Problem solved

Functional benefit

Brands

• maja.cloud: Cloud computing platform operated by CM Systemhaus GmbH, offering services including compute, data storage, network capacity, mail system, and backup solutions for small and medium-sized businesses. Data is stored exclusively in Germany according to German law.

Products and services

• maja.cloud Proprietary hybrid cloud computing platform operated by CM Systemhaus, providing dynamic compute, data, and network capacity with mail and backup systems. Data is stored exclusively in German data centers under German law. Targeted at SMBs needing DSGVO-compliant cloud services and hybrid cloud managed services.
• IT-Systemhaus Service & Support (IT Service Paket) Comprehensive service package functioning as an outsourced external IT department, covering ticket system, IT consulting, virtualization, networking, data security and archiving, and system monitoring, available around the clock on request. Targeted at SMBs without in-house IT capacity.
• Cloud Service (CCS-Cloud) Cloud computing service offering dynamic compute, data, and network capacity adapted to customer needs, including mail and backup systems. Designed to minimize on-premise IT while keeping data secure and enabling work from any location.
• IT-Consulting (EDV-Beratung) IT consulting covering network and security, backup and restore, mobile device integration, infrastructure and virtualization, cloud structures, migration, individual projects, and status-quo review, with analysis of current IT infrastructure, needs assessment, planning, and implementation of hardware, software, and cloud solutions.
• IT-Sicherheit (IT Security) IT security solutions including security solutions, cloud working, basic protection, emergency management, and security servers. CM Systemhaus is a partner of the Allianz für Cybersicherheit (Alliance for Cyber Security).
• Managed vServer Managed virtual server hosting with server location in Germany, daily data backups, Windows or Linux options, individual contract terms, and a 2-month free trial. Provider handles management, updates, security patches, and software installation as an all-inclusive package.
• Fernwartung (Remote Maintenance) Remote maintenance service using TeamViewer, allowing the support team to view customer screens, check configurations, and make adjustments with customer consent for IT support and troubleshooting.
• Computertraining (Computer Training) Computer training services for businesses covering Microsoft Office, Adobe applications, cloud usage, and digital skills from PC basics to advanced techniques, aimed at upskilling employees.
• Barrierefreie IT (Accessible IT) Accessible IT services helping companies make their IT accessible, with guidance on BITV 2.0 compliance and BIK (barrier-free IT coordination) standards.
• Web-Sicherheit (Web Security) Web security services including firewall security, SSL and encryption, cloud security, antivirus solutions, password security, mail security, and broader cybersecurity protection measures for businesses.
• Computer-Reparatur (Computer Repair) Computer repair and maintenance services for businesses covering virus and malware removal, software errors, hardware problems, data recovery, and system migrations, available via remote maintenance or on-site.
• Bürodrucker (Office Printers) Office printer consultation and services including laser vs. inkjet comparison, business printer advantages, Managed Print Services, and printer online management. Includes reselling of brands such as KonicaMinolta and HP.

Quantifiable outcome

• Businesses using trade software can save up to 12 hours per week on organizational activities

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Terra Cloud (Wortmann)coreTechnology or IntegrationCM Systemhaus is a Terra Cloud Partner, reselling and supporting Wortmann's Terra Cloud products including hosting, housing, server rentals (TERRA SERVER), cloud storage (TERRA Drive), and cloud backup services. The partnership provides German-hosted cloud infrastructure with high security standards and comprehensive support.
• Topkontor (TopKontor Handwerk)coreTechnology or IntegrationCM Systemhaus offers and supports TopKontor Handwerk software, a specialized trade management software (On-Premise) for tradespeople. TopKontor Handwerk features DATEV interface and offers purchase or rental models for managing quotes, orders, and invoices.
• Allianz für Cybersicherheit (Alliance for Cyber Security)minorStrategic or Co-development PartnerCM Systemhaus is a member of the Allianz für Cybersicherheit (Alliance for Cyber Security), a German initiative that brings together stakeholders from telecommunications, hardware/software manufacturers, IT security companies, and users to ensure the security of underlying information technology in the context of digitalization.
• HERO (Cloud Trade Software)coreTechnology or IntegrationCM Systemhaus offers and supports HERO cloud trade software, a comprehensive cloud-based business management solution for tradespeople. HERO offers features including project management, digital signatures on construction sites, accounting with online banking, and integrations with IDS-Connect and GAEB interfaces.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Computacenter plc: Computacenter is a UK-headquartered, pan-European provider of IT infrastructure, managed services, and cloud services to enterprise and SMB customers. Comparable business model to CM Systemhaus at significantly larger scale and broader European footprint.
• IONOS SE: IONOS is one of Europe's largest web hosting and cloud infrastructure providers, headquartered in Germany. Competes with CM Systemhaus in vServer, managed hosting, and SMB cloud services — explicitly referenced in CM Systemhaus's own competitor pricing comparison.
• Hetzner Online GmbH: Hetzner is a large German cloud and hosting provider offering dedicated servers, vServers, and managed cloud services from German data centers. Direct cloud and hosting competitor to CM Systemhaus's maja.cloud and managed vServer offerings.
• CANCOM SE: CANCOM is a leading German provider of cloud and managed services, hybrid IT infrastructure, and IT solutions to SMBs and enterprises. Direct overlap with CM Systemhaus in cloud (CCS-style), managed services, and SMB system-house delivery.
• Allgeier SE: Allgeier is a German IT services group offering managed services, cloud transformation, and IT staffing. Overlapping SMB and midmarket managed-services delivery model to CM Systemhaus with a broader portfolio and M&A-driven scale.
• Bechtle AG: Bechtle is Germany's largest IT system house, offering IT hardware resale, managed services, cloud, and consulting to SMB and enterprise customers. Same fundamental system-house business model as CM Systemhaus, but at vastly greater scale and with broader geographic coverage.

Direct peers

• Ratiodata GmbH: Ratiodata is a mid-sized German IT system house offering managed services, cloud, IT security, and data center operations to SMB and enterprise customers in Germany. Functionally aligned peer in terms of regional system-house profile and customer mix.
• Controlware GmbH: Controlware is a German IT system house and managed-services provider focused on networking, security, data center, and cloud services. Direct functional peer for mid-size German IT service delivery to enterprise and SMB customers.
• Datagroup SE: Datagroup is a German IT service provider specializing in managed IT services, cloud, and SAP outsourcing for SMB and midmarket customers. Comparable SMB-centric outsourcing and managed-service model to CM Systemhaus.
• SVA System Vertrieb Alexander GmbH: SVA is a German IT system house offering data center infrastructure, cloud services, managed services, and IT security. Closest mid-size peer to CM Systemhaus in terms of system-house business model, vendor portfolio, and German SMB focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cm-systemhaus-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CM Systemhaus