Community Care Concepts

What Community Care Concepts does

Community Care Concepts is a non-profit volunteer-based organization that provides in-home and community support services to seniors and adults with special needs in the Townships of Woolwich, Wellesley, and Wilmot in Ontario, Canada. Founded approximately 30 years ago (around 1994, per the website's 30-year anniversary milestone), the organization operates from a single headquarters in Elmira, Ontario, and delivers nine interconnected services through trained staff and volunteers. These services include Assisted Transportation, Homemaking Services, Meals on Wheels, Friendly Visiting, Inside and Outside Maintenance, Congregate Dining, a Senior Day/Alzheimer Program, and the Home at Last hospital discharge coordination program.

The service portfolio addresses the full spectrum of daily living needs — nutrition, transportation, companionship, home maintenance, and caregiver respite — enabling clients to live independently while reducing isolation. Service delivery is coordinated through healthcare provider referrals, hospital discharge planners, and community word-of-mouth. The Home at Last program specifically targets reducing hospital readmissions by coordinating transportation and Personal Support Worker assistance for up to six hours post-discharge, with next-day follow-up by a Care Coordinator. The technology profile is minimal: there are no apps, APIs, proprietary platforms, or AI capabilities described — the model relies entirely on direct human service delivery.

Community Care Concepts operates a usage-based revenue model, charging minimal or low-priced hourly fees for most services (transportation, homemaking, maintenance), with some programs like Friendly Visiting provided at no charge and Meals on Wheels at a minimal fee. As a non-profit volunteer-based entity, it does not pursue venture funding or equity financing. Geographic scope is strictly regional — three townships in rural southwestern Ontario — with no disclosed expansion plans beyond this footprint.

Name

Community Care Concepts

Legal name

Community Care Concepts

Website

https://communitycareconcepts.ca

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Care Concepts is a non-profit volunteer-based organization delivering nine interconnected in-home and community support services — including transportation, meals, homemaking, and hospital discharge coordination — to seniors and special needs clients across three Ontario townships.

Ownership category

akta.pro rank

Product category

Community and Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA)

akta.pro secondary industries

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

Keywords

• Senior in-home support
• Community support services
• Meals on wheels
• Medical transportation services
• Hospital discharge coordination

Headquarters

HQ city

Elmira

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Community Support Services Fees: The organization generates revenue through service fees charged for various programs including assisted transportation, homemaking services, maintenance services, congregate dining, and meals on wheels. Most services operate on a minimal or low-priced hourly rate basis, with some programs (like Friendly Visiting) provided at no charge to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Community Care Concepts is a non-profit volunteer-based organization that delivers in-home and community-based support services to seniors and adults with special needs in the Townships of Woolwich, Wellesley, and Wilmot. Its offerings include assisted transportation, congregate dining, homemaking, friendly visiting, home maintenance, meals on wheels, a senior day/Alzheimer program, and a hospital discharge coordination service called Home at Last, all aimed at helping clients remain independent in their own homes.

Product overview

Community Care Concepts offers a coordinated suite of community support services designed to help seniors and adults with special needs remain independent in their own homes. The organization provides nine interconnected services: Assisted Transportation (medical appointment transport), Congregate Dining (monthly community meals), Homemaking Services (household assistance), Friendly Visiting (companionship program), Inside and Outside Maintenance (home repairs and yard work), Meals on Wheels (meal delivery with security checks), Senior Day/Alzheimer Program (day programs with caregiver respite), Home at Last (hospital discharge support), and Volunteer Opportunities. These services work together to address the full spectrum of daily living needs, from nutrition and transportation to companionship and home maintenance, enabling clients to live safely and independently while providing support and respite for caregivers.

Differentiator

Problem solved

Functional benefit

Products and services

• Assisted Transportation Door-to-door transportation service for medical appointments using a minivan and volunteer drivers, available Monday to Friday with a 48-hour advance notice requirement, serving seniors and adults with special needs in the local townships.
• Congregate Dining Monthly community meal service offered September to June across townships, providing balanced meals, social activities, information and resources to support seniors and disabled adults in a congregate setting.
• Homemaking Services Support service assisting with routine household activities including light housekeeping, shopping and meal preparation, matched to seniors based on location, interests, skills and personality.
• Friendly Visiting One-on-one companionship service providing weekly visits to isolated seniors and adults with special needs, offering conversation, games, outings and respite for caregivers, provided at no charge.
• Inside and Outside Maintenance Basic home maintenance and repair services including yard work, heavy cleaning, gardening and seasonal services provided by individual workers at a low-priced hourly rate.
• Meals on Wheels Hot and frozen meal delivery service for homebound residents, including special diet accommodations (diabetic, minced, low fat, low cholesterol), delivered by volunteers who provide friendly contact and security checks.
• Senior Day / Alzheimer Program Full-day programs providing social, physical and mental stimulation for elderly and disabled adults, with transportation, hot meals, and caregiver respite support, including specialized activities for those with Alzheimer's and dementia.
• Home at Last Hospital discharge coordination service providing transportation home and personal support worker assistance for up to six hours, including meal preparation, prescription pickup, basic groceries, and follow-up care coordination to reduce hospital readmissions.

Quantifiable outcome

• Reduces hospital readmissions through Home at Last discharge coordination program

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights2 records

Broad incumbents

• ParaMed Home Health Care: Canadian home care provider delivering personal support, homemaking, and community health services across Ontario. Comparable in offering homemaking and personal support services to elderly clients at home, though operating at much larger scale.
• SE Health (Saint Elizabeth Health Care): Large Canadian non-profit providing home care, personal support, and community health services across Ontario. Comparable in offering home-based non-medical and personal support services to seniors, but operates with paid staff and formal contracts with provincial health authorities.
• Bayshore HealthCare: National Canadian home and community health services provider with personal care, home support, and caregiver services. Comparable in serving seniors with non-medical in-home support, but as a large for-profit incumbent with broader geographic and clinical reach.
• CarePartners: Ontario-based home health services provider offering personal support, nursing, and therapy services. Comparable in delivering in-home non-medical and personal support to seniors, though with a broader clinical and geographic footprint.
• Victorian Order of Nurses (VON Canada): National non-profit home and community care provider offering in-home support, meals, transportation, and caregiver respite across Canada, including rural Ontario. Directly comparable service mix to Community Care Concepts but at vastly greater scale and geographic reach.

Direct peers

• Home Instead Senior Care (Canada): Franchised network providing non-medical in-home care including companionship, meal prep, light housekeeping, and transportation for seniors. Highly comparable service-by-service to Community Care Concepts' homemaking, friendly visiting, and transportation offerings, though operating on a paid franchise model.
• Alzheimer Society of Ontario: Non-profit organization delivering day programs, caregiver respite, and support services for individuals living with Alzheimer's and dementia in Ontario. Comparable to the Senior Day / Alzheimer Program offering and the caregiver respite component of Community Care Concepts.
• March of Dimes Canada: National non-profit providing community-based support, personal care, and independent-living services to seniors and persons with disabilities across Canada. Comparable as a non-profit offering in-home and community support to overlapping populations, though with broader provincial reach.
• Community Support Connections (formerly Meals on Wheels & More): Ontario non-profit providing meals on wheels, transportation, day programs, homemaking, and caregiver support for seniors and adults with disabilities. Highly comparable service portfolio to Community Care Concepts, though operating in the Waterloo Region at slightly larger scale.

Regional players

• Meals on Wheels Ontario: Provincial association coordinating Meals on Wheels programs across Ontario, including hot meal delivery with welfare checks for homebound seniors. Directly comparable to Community Care Concepts' Meals on Wheels service, though operating as an umbrella rather than direct provider.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/community-care-concepts-of-woolwich-wellesley-and-wilmot

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Care Concepts