What Emergency Help does

Emergency Help (legal name: Emergency Help | Υπηρεσίες ασθενοφόρων και αερομεταφορών) is a privately held Greek emergency medical services company headquartered at Eleftheriou Venizelou 82, Peristéri, Attica. Founded in 2014 (with the operational copyright year cited as 2020), the firm employs 11–50 staff and operates under founder-CEO Nikas Chris. Its core activity is the provision of ambulance and air medical transport services within Greece and internationally, including repatriations.

The company's product portfolio spans five integrated offerings: ground ambulance services with ICU-level medical equipment, fixed-wing and helicopter air evacuations (including maritime transport) for rapid domestic and international transfers, in-home hospitalization / nursing care for continuous patient needs, on-site medical coverage for sporting events, concerts and public gatherings, and a 24/7 coordination center that electronically dispatches incident details and patient history to crews in real time. Underlying technology consists of a digital coordination/dispatch workflow and a modern fleet of digitally equipped ambulances; the company has no public app, API, or SDK surface. Medical staff are certified in BLS, ACLS, PHTLS/ATLS and Critical Emergency Medical Care, with average tenure of 5 years in ICU/ER for nurses and 7 years in pre-hospital care for paramedics.

Emergency Help runs a direct-to-consumer, quote-based professional services model. Customers reach the company via a single phone line (210 3000160) and email ([email protected]), with services billed pay-as-you-go. Revenue streams are emergency medical transport, home hospitalization, and event medical coverage. There are no disclosed institutional customers, no distribution partners, no public pricing, and no funding events in the source data. Marketing is limited to the company website; there is no social media presence, no app, and no enterprise sales motion documented.

Name

Emergency Help

Legal name

Emergency Help | Υπηρεσίες ασθενοφόρων και αερομεταφορών

Website

https://emergencyhelp.eu

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Emergency Help is a privately held Greek emergency medical services company in Peristéri that provides ground ambulance, air evacuation, in-home hospitalization, and event medical coverage to individual patients, home-care patients, and event organizers in Greece and internationally.

Ownership category

akta.pro rank

Product category

Medical Transportation Services

NAICS

Ambulance Services (62191), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industries

Emergency Response, Assistance & Medical Evacuation Services (THACAEAC), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG), Medical Assistance & Telemedicine for Travelers (THACANAE)

Keywords

• Ambulance services
• Air medical transport
• Home healthcare services
• Medical event coverage
• Patient transport services

Headquarters

HQ city

Peristéri

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Emergency Medical Transport Services: Fees charged for ambulance and air transport services for patient transfers within Greece and internationally, including repatriation services
2. Home Hospitalization Services: In-home nursing and medical care services for individuals requiring continuous care
3. Event Medical Coverage: Medical personnel and equipment provision for sports activities, concerts, events and other gatherings

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Emergency Help is a Greek healthcare services company that provides ambulance and air transportation services for patient transfers within Greece and internationally, including medical repatriations. It also offers in-home hospitalization (nursing and medical care delivered at the patient's residence), on-site medical coverage for sporting events, concerts, and public gatherings, and operates a 24/7 coordination center with electronic dispatch that routes its modern fleet of ICU-level equipped ambulances and air assets.

Product overview

Emergency Help provides a comprehensive portfolio of emergency medical services through five integrated offerings: Ambulance Services (ασθενοφόρα) for ground patient transfers with ICU-level equipment; Air Evacuations (αεροδιακομιδές) for rapid domestic and international air transport; Home Hospitalization (νοσηλεία κατ' οίκον) for continuous in-home care; Medical Event Coverage (υγειονομικές καλύψεις) for sporting events, concerts, and public gatherings; and a Coordination Center (συντονιστικό κέντρο) operating 24/7 for incident dispatch and response. The company operates a modern fleet of digitally equipped ambulances staffed by trained medical personnel.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulance Services (Ασθενοφόρα) Ground ambulance services using fully equipped vehicles suitable for high-requirement patient transfers, staffed by trained medical personnel and rescue crews.
• Air Evacuations (Αεροδιακομιδές) Aircraft-based patient transport enabling rapid transfer to appropriate medical facilities domestically and internationally, including repatriation.
• Home Hospitalization (Νοσηλεία κατ' οίκον) In-home medical care services for individuals requiring continuous care, bringing healthcare services to the patient's residence.
• Medical Event Coverage (Υγειονομικές Καλύψεις) On-site medical coverage services for sporting activities, concerts, events, and other public gatherings.
• Coordination Center (Συντονιστικό Κέντρο) 24/7 coordination center staffed with trained personnel that receives calls and electronically transmits incident details, patient information, and transport requirements to dispatch teams in real time.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves1 record

Expansion highlights3 records

Broad incumbents

• Falck A/S: Denmark-based global leader in ambulance, patient transport, and emergency medical services across Europe and the Americas. Directly comparable as a private ambulance and patient-transfer operator, though substantially larger and operating across many countries rather than focused on Greece.
• American Medical Response (AMR): Largest private ambulance provider in the United States, offering 911 response, interfacility transport, and managed transportation services. Comparable as a scaled private EMS and patient-transfer operator but with a broader public-sector contract portfolio.

Direct peers

• International SOS: Worldwide provider of medical evacuation, repatriation, and travel risk management services. Directly comparable to Emergency Help's international air evacuation and repatriation offering, although operating at much larger scale with global corporate and government clients.
• European Air Ambulance: Luxembourg-headquartered air ambulance operator specializing in international patient repatriation across Europe. Closely comparable to Emergency Help's airplane-based air evacuation and cross-border transfer services.
• Acadian Ambulance Service: US-based private ambulance and air medical transport company offering ground EMS, helicopter, and fixed-wing patient transport. Comparable in service mix (ground + air medical transport with advanced life-support capability) though operating at significantly greater scale in North America.

Emerging players

• MedJet Assistance: Membership-based medical transport and repatriation company focused on moving hospitalized members to their home hospital of choice. Comparable to Emergency Help's air repatriation and patient-transfer services, though MedJet is membership-funded rather than fee-for-service.

Regional players

• MEDEVAC (UK) / MTI: UK-based medical repatriation and air ambulance provider. Comparable in cross-border patient transport and repatriation service offering but focused primarily on UK inbound/outbound transfers rather than Greek domestic operations.
• Bioiatriki Healthcare Group: Greek private healthcare and diagnostics group with hospital, clinic, and laboratory operations. Comparable as a Greek private-sector healthcare provider but operating in diagnostics and inpatient care rather than ambulance and air-medical transport.
• IASO Group (Greek hospitals): Major Greek private hospital and maternity group. Comparable as a large Greek private healthcare provider, but its service focus is inpatient care rather than the pre-hospital transport and home-care niche Emergency Help serves.

Others

• Assistravel / Greek travel-assistance providers: Travel assistance and insurance-adjacent companies (e.g., travel-insurance assistance lines) that frequently dispatch or refer clients to private ambulance and air evacuation providers. Comparable as ecosystem participants that drive demand to operators like Emergency Help.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency Help