Adelaide Independent Taxis

What Adelaide Independent Taxis does

Adelaide Independent Taxis (AIT) is a privately held, Adelaide-based taxi dispatch and booking operator founded in 1991, operating a network of 500+ independent driver operators across the Adelaide metropolitan area under the brand "Adelaide Taxi 13 22 11." The company runs a multi-channel booking platform — phone dispatch (13 22 11), proprietary iOS and Android mobile applications with live GPS tracking, in-app payment, one-tap rebooking, and pre-book scheduling, and a self-serve web portal at bookait.au — connected to a centralized dispatch system that appears to leverage third-party taxi technology (mtdata) rather than a fully proprietary stack.

AIT's service portfolio spans standard Sedan and Wagon taxis, Maxi vehicles seating up to 10 passengers (including wheelchair-accessible options with hydraulic ramps), an Elite premium tier, dedicated Airport Transfer service with flight tracking, a 24/7 parcel Delivery Service from $8.99, and registered NDIS and DSOA disability-transport services with plan-manager invoicing. All fares are set by SA Government regulation on a metered basis with no surge pricing; AIT layers a $2 booking fee on pre-booked rides.

Revenue mechanics are usage-based on regulated fares plus a transaction-fee layer on pre-bookings and delivery, with the operational model being asset-light at the corporate level (1-10 core staff) since drivers are independent contractors. The customer base is a long tail of individual Adelaide consumers plus a structured but distributed NDIS/DSOA segment, with no disclosed enterprise anchors. The business is geographically confined to Adelaide, South Australia, with no disclosed expansion plans, external funding, or M&A activity.

Name

Adelaide Independent Taxis

Legal name

Adelaide Independent Taxis

Website

https://aitaxis.com.au

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1–10 employees

Short description

Adelaide Independent Taxis is a privately held, Adelaide-based taxi dispatch operator founded in 1991, running a 500+ driver network accessible via phone, iOS/Android apps, and a web portal, serving local consumers, airport travelers, and NDIS/DSOA participants.

Ownership category

akta.pro rank

Product category

Ground Passenger Transportation

NAICS

Taxi and Ridesharing Services (48531), Special Needs Transportation (485991), Transit and Ground Passenger Transportation (485)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Accessible/Wheelchair-Accessible Taxi Operators (TLAFAHAF)

akta.pro secondary industries

Airport Taxi & Ground Transportation Operators (TLAFAHAE), On-Demand Ride Coordination & Assisted Rides (TNC/Taxi Brokerage) (HSABAOAJ)

Keywords

• Taxi booking services
• Airport transfer service
• Maxi cab transport
• Parcel delivery service
• Accessible taxi transport

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Metered Taxi Fares: Distance and time-based metered fares regulated by SA Government. Includes flagfall, per-kilometre rate, waiting time charges, and higher late-night/public holiday tariffs. No surge pricing.
2. Booking Fee: $2 surcharge applied to pre-booked rides via phone or app. Street hail is free.
3. Delivery Service: Parcel and item delivery service using taxi fleet. Base price from $8.99, 24/7 availability. Same drivers and insurance as passenger service.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Adelaide Independent Taxis operates a 24/7 taxi dispatch and booking network across Adelaide, South Australia, connecting passengers with a fleet of 500+ independent drivers via phone (13 22 11), iOS/Android mobile apps, and an online booking platform (bookait.au). The service portfolio includes sedan, wagon, maxi (up to 10 passengers), and elite luxury taxis, with specialized offerings in airport transfers, parcel/item delivery (from $8.99), and registered NDIS/DSOA accessible transport for participants and older Australians with disability.

Product overview

Adelaide Independent Taxis operates a unified taxi booking platform offering multiple booking channels (phone, iOS/Android mobile apps, and web via bookait.au) connected to a network of 500+ drivers available 24/7. The service portfolio includes standard Sedan and Wagon vehicles for regular trips, Maxi Taxis for groups of up to 10 passengers with wheelchair accessibility options, and an Elite premium tier for luxury travel. Specialized services comprise Airport Transfers with flight tracking, a Delivery Service for parcel and item delivery starting at $8.99, and NDIS/DSOA Transport for registered participants requiring accessible or assisted travel. All fares use regulated SA Government metered pricing with no surge pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• Taxi Booking Service Core taxi dispatch and booking service connecting passengers with 500+ drivers operating 24/7 across Adelaide, bookable via phone (13 22 11), mobile apps, and bookait.au.
• Sedan Taxi

Quantifiable outcome

• 24/7 service availability across Adelaide
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/adelaide-independent-taxis

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adelaide Independent Taxis