MyCiTi

Name

MyCiTi

Legal name

City of Cape Town

Website

https://myciti.org.za

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Public Bus Rapid Transit

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Transit and Ground Passenger Transportation (485), Special Needs Transportation (485991)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

On-Demand Multimodal Services (Microtransit, DRT, Demand-Responsive Shuttles) (THADALAF)

akta.pro secondary industries

Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC), Shared-Route Dial-a-Ride (Multi-Stop DRT) (THAIAHAI)

Keywords

• Public bus transit
• Rapid transit system
• Fare collection services
• Urban mobility transit
• BRT infrastructure

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Distance-based Fares: Revenue generated through Mover packages where passengers pay based on distance traveled, grouped into distance bands from 0-5km up to 60km+. Peak and off-peak pricing encourages travel outside rush hours.
2. Multi-Day Passes: Unlimited travel packages including 1-day (R130), 3-day (R290), 7-day (R420), and Monthly Pass (R1500) available at station kiosks
3. Government Funding: National and City of Cape Town government funding supports infrastructure expansion including Phase 2A. National investment has topped R10 billion to date with R7 billion earmarked for next phase.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

MyCiTi is a Bus Rapid Transit (BRT) public transport system serving Cape Town, providing scheduled, high-quality bus services across 48+ routes on dedicated bus lanes with closed station infrastructure. Passengers access the service through a myconnect smartcard loaded with Mover distance-based fare packages, multi-day passes, or monthly subscriptions, with tap-in/tap-out validation. The offering is supplemented by a mobile app for journey planning and live bus tracking, an integrated Dial-a-Ride service for disabled passengers, and curated tourism content including the Heritage Tour and Going Places interactive map.

Product overview

MyCiTi is Cape Town's Integrated Rapid Transit (IRT) bus system, a public transport service operated by the City of Cape Town. The core offering is the myconnect card-based fare system, supplemented by Mover pay-as-you-go packages, Multi-Day Packages (Day Passes and Monthly Passes), and real-time services accessed via the MyCiTi mobile app. The system serves over 50 routes across the greater Cape Town area and is undergoing major expansion through Phase 2A. Supporting features include the Heritage Tour, Going Places interactive explorer, Dial-a-Ride accessibility service, real-time 'Where's My Bus?' tracking, and an online Fare Calculator. The system integrates with Absa ATMs for card loading and connects with other transport modes including Metrorail, minibus-taxis, and Golden Arrow Bus Services.

Differentiator

Problem solved

Functional benefit

Products and services

• myconnect Card A prepaid smartcard required for all MyCiTi passengers, used to load Mover pay-as-you-go packages or multi-day passes. Cards can be purchased at station kiosks, participating retailers, and cash-accepting Absa ATMs, and topped up online or in person.
• Mover Pay As You Go A distance-based fare product where passengers load Mover points onto their myconnect card and pay per trip based on distance bands from 0-5km up to 60km+, with Peak and Saver (off-peak) pricing applied. Free transfers between routes are included within 45 minutes.
• Multi-Day Packages (Day Passes and Monthly Pass) Subscription-style packages offering unlimited travel on any MyCiTi route for 1-day (R130), 3-day (R290), 7-day (R420), or a Monthly Pass (R1000) valid from activation. Available from station kiosks and online.
• MyCiTi Mobile App Free official mobile app for iOS and Android providing journey planning, real-time bus arrival information, service alerts, interactive route maps, and information on card top-up locations for MyCiTi passengers.
• Dial-a-Ride A dedicated kerb-to-kerb transport service for passengers with disabilities unable to access mainstream MyCiTi services, integrated with the broader BRT network and serving 350 regular users plus 2,270 ad hoc passengers.
• Going Places Interactive Explorer An interactive content feature on the MyCiTi website showcasing points of interest, attractions, shopping destinations, restaurants, beaches, and cultural sites accessible via MyCiTi routes, targeting visitors and tourists.
• MyCiTi Heritage Tour A curated self-guided tour route highlighting Cape Town's diverse heritage sites accessible via MyCiTi, including the Slave Lodge, District Six Museum, Robben Island, Bo-Kaap Museum, and Castle of Good Hope.

Quantifiable outcome

• 90%+ on-time bus performance
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• VolvocoreTechnology or Integration · 8 July 2026Volvo is supplying 38 BZRLE battery-electric buses for MyCiTi's fleet transition to electric public transport. The first prototype arrived in Cape Town in July 2026 for pilot testing, with full operational deployment expected July 2027. The partnership supports Cape Town's environmental sustainability goals.
• University of Cape TowncoreStrategic or Co-development Partner · 8 July 2026The University of Cape Town is conducting research in collaboration with MyCiTi on the electric bus pilot, evaluating battery performance, energy consumption, and route compatibility across various Cape Town conditions including steep inclines, heavy traffic, and longer distances.
• Dial-a-RideminorStrategic or Co-development PartnerDial-a-Ride is a dedicated kerb-to-kerb service for people with disabilities integrated with MyCiTi, transporting 350 regular users and 2,270 ad hoc passengers who cannot access mainstream public transport.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• PRASA Metrorail: South Africa's national commuter rail operator, integrated with MyCiTi at four Cape Town stations. Comparable urban passenger transport mandate at greater geographic scale but rail-based.
• Golden Arrow Bus Services: Cape Town's incumbent scheduled bus operator, integrated with MyCiTi at the Strand Street terminus. Comparable commuter bus services but operates without dedicated BRT infrastructure.

Regional players

• TransJakarta: Jakarta's BRT system, the longest in the world, with dedicated corridors and integrated fare. Highly comparable BRT operating model and fare-card approach outside South Africa.
• Bogotá TransMilenio: Bogotá's iconic BRT system with closed stations, dedicated lanes, and smart-card fare collection. Global reference BRT comparable in operational design and fare-system architecture.
• Lagos Bus Rapid Transit (LAMATA): Lagos State-managed BRT corridors with dedicated lanes and stations. Comparable African municipal BRT with similar fare-box and government-funding model.
• Dar es Salaam Rapid Transit (DART): Tanzania's first BRT system in Dar es Salaam operated by a government agency with phased corridor expansion. Comparable African emerging-market BRT with similar municipal governance structure.

Direct peers

• Go George: George Municipality's Integrated Public Transport Network in the Western Cape. Smaller-scale but directly comparable South African municipal BRT/IPTN operating model.
• Tshwane Rapid Transit (A Re Yeng): City of Tshwane's BRT system in Pretoria, also launched for the 2010 FIFA World Cup with similar trunk-and-feeder architecture and integrated stations. Direct municipal BRT peer with comparable funding model.
• Rea Vaya: Johannesburg Development Agency's Bus Rapid Transit system with dedicated lanes, stations, and a card-based fare system. Directly comparable BRT operating model serving South Africa's largest metro under municipal ownership.

Others

• Bombardier/Volvo Buses: OEM supplier of the BZRLE electric buses being piloted in MyCiTi's fleet. Comparable as the technology partner enabling MyCiTi's electrification roadmap rather than a service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mycitibus
• Facebookfacebook.com/mycitibus
• Instagraminstagram.com/mycitibus

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MyCiTi