ITBC
ITBC Group is a privately held IT consulting firm founded in 2004 that delivers managed services, professional consulting, and proprietary software (IT Health Care, Digital Evolution, Innovatio, Cloud Universe) to telecommunications, banking, and pharmacy enterprises across EMEA and LATAM, plus subsidized digital solutions to Spanish SMEs.
- Company typePrivate
- Founded2004
- HeadquartersAdygeya, Russia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ITBC does
ITBC Group is a privately held IT consulting firm founded in 2004 by engineers from the telecommunications, security, and banking sectors. The company specializes in advisory and managed services for organizations whose mission-critical processes depend on complex IT infrastructure, with primary verticals in telecommunications (BSS/OSS), banking (SAP), and pharmacy IT. The company is headquartered in Madrid, Spain (legal entity ITBC Group Tecnología Spain, S.L.) with a LATAM headquarters in the Dominican Republic, and operates with approximately 80 professionals organized into four Centers of Competence covering SAP, IBM, HP, and Intel platforms.
The firm's product portfolio includes four proprietary brands: IT Health Care (pharmacy IT monitoring and loss control), Digital Evolution by ITBC (a SaaS ERP and e-commerce platform for SMEs distributed via financial institutions and telcos), Innovatio by ITBC (IoT, Big Data, ML/AI consulting), and Cloud Universe by ITBC (private/public cloud provisioning and operations). AI capabilities are embedded across product lines, including Relatyon AI (predictive BI dashboards, anomaly detection), SmartCRM AI (ML-based churn prediction and virtual assistants), and broader data science applications in telecom network optimization and credit scoring.
ITBC generates revenue through professional services, managed services, and SaaS subscriptions. Enterprise engagements in telecom, banking, and pharmacy are project-based and quote-priced. The firm is also a certified digitalization agent and advisor for Spain's government-funded Kit Digital and Kit Consulting programs, distributing standardized digital solutions (€1,822-€6,000 per subscription) and multi-year advisory packages (€4,920-€6,000+) to Spanish SMEs. Go-to-market combines direct enterprise field sales with channel distribution through technology vendor partnerships (SAP, IBM, HP, HPE, Intel, LRS, AWS, Salesforce).
ITBC firmographics
Firmographics- Name
- ITBC
- Legal name
- ITBC Group Tecnología Spain, S.L.
- Website
- https://itbcgroup.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ITBC Group is a privately held IT consulting firm founded in 2004 that delivers managed services, professional consulting, and proprietary software (IT Health Care, Digital Evolution, Innovatio, Cloud Universe) to telecommunications, banking, and pharmacy enterprises across EMEA and LATAM, plus subsidized digital solutions to Spanish SMEs.
- Ownership category
- akta.pro rank
ITBC industry classification
Industry- Product category
- IT Consulting and Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Service Management (ITSM) Platforms (HDAEALAA)
Keywords
Where ITBC is headquartered
LocationHeadquarters
- HQ city
- Adygeya
- HQ country
- Russia
- HQ region
- Europe
Offices3 records
Markets served
ITBC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Consulting Services: Specialized IT consulting services for organizations with mission-critical processes, focusing on operational continuity assurance
- Managed Services: Delegated IT platform management including SAP, IBM, HP, and Intel specialized services
- Telecommunications Services: BSS and OSS support services for telecommunications companies including customer management, billing, and supply chain solutions
- Technology Products: Proprietary software products including IT Health Care, Digital Evolution, Innovatio, and Cloud Universe solutions
- Kit Digital Solutions: Digital transformation solutions for Spanish SMEs funded by Next Generation EU grants
- Kit Consulting Services: Digital advisory services for SME transformation including data analysis, cybersecurity, AI, and process optimization
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ITBC Web Site Services - Category: Website and Basic Internet Presence |
| Subscription | Annual | ITBC E-commerce - Category: Electronic Commerce |
| Subscription | Annual | Creative Media - Category: Social Media Management |
| Per seat | Annual | Quicly - Category: Customer Management CRM |
| Per seat | Annual | ITBC Office - Category: Virtual Office Tools |
| Per seat | Annual | Remoto.Work - Category: Secure Communications |
| Per seat | Annual | ITBC Cibersecurity Suite - Category: Cybersecurity |
| Subscription | Annual | ITBC Process Control - Category: Process Management |
| Subscription | Annual | ITBC e-Invoice Pro - Category: Invoicing and Electronic Invoice |
| Per seat | Annual | ITBC CiberGuardian 365 - Category: Managed Cybersecurity Service |
| Subscription | Annual | Relatyon AI - Category: Business Intelligence with AI |
| Per seat | Annual | SmartCRM AI - Category: AI-Powered CRM |
| Per seat | Annual | ITBC Secure WorkPlace - Category: Secure Workstation |
| Subscription | Multi-year contract | ITBC DataWise Starter Kit - Category: Basic Data Analysis Advisory |
| Subscription | Multi-year contract | ITBC DataWise Advanced Kit - Category: Advanced Data Analysis Advisory |
| Subscription | Multi-year contract | Cybersecurity Starter - Category: Basic Cybersecurity Advisory |
| Subscription | Multi-year contract | Cybersecurity Advanced - Category: Advanced Cybersecurity Advisory |
| Subscription | Multi-year contract | ITBC AI Assist Kit - Category: AI-Enabled Process Advisory |
| Subscription | Multi-year contract | ITBC Process Optimizer Kit - Category: Business Process Advisory |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
ITBC product offering
Product offeringCore offering
ITBC Group provides IT consulting and managed services for mission-critical environments in the telecommunications, banking, and pharmacy industries, backed by deep expertise in BSS/OSS, SAP, and enterprise systems. It also develops and sells proprietary products including IT Health Care (healthcare IT), Digital Evolution (digital transformation platform), Innovatio (emerging-tech R&D), and Cloud Universe (cloud infrastructure), and acts as a digitalizing agent for the Spanish government's Kit Digital and Kit Consulting programs for SMEs.
Product overview
ITBC is an IT consulting organization offering a diversified portfolio of proprietary products and technology services. The core products include IT Health Care (pharmacy IT management), Digital Evolution by ITBC (digital transformation for SMEs), Innovatio by ITBC (emerging technologies including IoT, Big Data, and AI), and Cloud Universe by ITBC (cloud infrastructure solutions). The company also operates Kit Digital and Kit Consulting as subsidized digital solutions platforms for Spanish SMEs under government programs. Service offerings span managed services, telecommunications (BSS/OSS), printing solutions, talent sourcing, and technological projects. The products share a foundation in IT consulting expertise focused on mission-critical business processes, with strategic alliances enabling advanced technology solutions.
Differentiator
Problem solved
Functional benefit
Brands
- IT Health Care: Software and services solution for pharmacy systems, including monitoring and loss control to ensure operational continuity
- Digital Evolution by ITBC
- Innovatio by ITBC
- Cloud Universe by ITBC
- Kit Digital
- Kit Consulting
Products and services
- IT Health Care
Quantifiable outcome
- 60% cost savings compared to traditional digital transformation implementations
- +3 more outcomes
Companies that use ITBC
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles2 records
ITBC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability13 records
Feature4 records
ITBC partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- HPE (Hewlett Packard Enterprise)coreHPE is a strategic technology partner providing enterprise hardware and software platforms. ITBC offers specialized managed services on HPE platforms including HPE-UX, HPE OpenView, and storage solutions (EVA, XP, MSA, VA, NAS). Together they have completed approximately 50 projects in Latin American markets.
- HPEcoreJoint delivery of managed services, storage architecture, and virtualization solutions with approximately 50 projects completed collaboratively in critical IT environments.
- LRSminorLRS (LRS Output Management) is a strategic partner for printing solutions, collaborating on print management projects including Suite PrintEvolve, Dynamic Print Routing, and Megatrack implementations.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
ITBC competitors and assessment
Company assessmentDirect peers
- Satec: Spanish IT consultancy with deep SAP, IBM, and HP platform expertise serving enterprise customers in banking and telecoms, mirroring ITBC's vendor-aligned managed services model at similar scale.
- Globant: LATAM-headquartered IT and digital transformation services firm serving enterprise clients across banking, telecom, and healthcare, with a comparable mix of consulting and productized digital offerings.
- T-Systems: Deutsche Telekom's IT services arm, a long-standing specialist in telco BSS/OSS consulting and managed services for telecom operators, directly comparable to ITBC's telecommunications vertical practice.
- Indra: Spain-headquartered IT services and systems integration firm with strong telecom and banking practices in Iberia and LATAM, the closest scaled domestic peer to ITBC's telco and banking consulting focus.
Regional players
- Seresco: Spanish IT services and consulting firm with SAP, managed services, and digital transformation offerings serving enterprise and SME customers in Spain, comparable in size and home-market focus to ITBC.
Broad incumbents
- Deloitte: Big Four advisory and consulting firm with sizeable technology consulting, cyber, and digital transformation practices serving telco and banking clients across Iberia and LATAM.
- IBM Consulting: IBM's services arm and a key ITBC technology partner; competes with ITBC for SAP and IBM-platform managed services work in banking and other enterprise verticals.
- Atos: European-headquartered IT services and managed services provider with strong telecom and public-sector presence, competing with ITBC for managed services and digital transformation deals in EMEA.
- Capgemini: Global IT services firm with strong telecom BSS/OSS and SAP practices across Europe and LATAM, competing with ITBC for managed services and transformation engagements in ITBC's core verticals.
- Accenture: Global IT services and consulting incumbent with deep telco, banking, and digital transformation practices in Spain and LATAM; competes with ITBC on enterprise transformation deals at a much larger scale.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
ITBC social profiles
Digital presenceITBC financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITBC leadership team
Management profileNumber of profiles
ITBC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITBC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITBC
What does ITBC do?
ITBC Group provides IT consulting and managed services for mission-critical environments in the telecommunications, banking, and pharmacy industries, backed by deep expertise in BSS/OSS, SAP, and enterprise systems. It also develops and sells proprietary products including IT Health Care (healthcare IT), Digital Evolution (digital transformation platform), Innovatio (emerging-tech R&D), and Cloud Universe (cloud infrastructure), and acts as a digitalizing agent for the Spanish government's Kit Digital and Kit Consulting programs for SMEs.
Is ITBC a public or private company?
ITBC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ITBC founded?
ITBC was founded in 2004. It employs 101 to 250 people.
Where is ITBC based?
ITBC is headquartered in Adygeya, Russia, in the Europe region.
How does ITBC make money?
Six revenue lines are on record. IT Consulting Services are the primary driver. The others are managed Services, telecommunications Services, technology Products, kit Digital Solutions and kit Consulting Services.
Who are ITBC's main competitors?
Direct peers on record are Satec, Globant, T-Systems and Indra. Seresco is listed as a regional player. Broad incumbents are Deloitte, IBM Consulting, Atos, Capgemini and Accenture.
Does ITBC have an API?
No public API is recorded for ITBC.
What industry is ITBC in?
ITBC's product category is IT Consulting and Managed Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7373.