What Paradise Irrigation District does

Paradise Irrigation District (PID) is a California Special District and local-government water utility that produces and delivers drinking water to residential and commercial customers within the town of Paradise, California. The district operates as a designated public utility with service territory exclusivity under oversight from the California Public Utilities Commission and state water quality authorities, and it holds primary responsibility for restoring and maintaining water service in the community following the 2018 Camp Fire. As of May 27, 2026, PID serves 9,566 total customers and 6,103 active service rate accounts across 9,936 properties that have cleared water service, with its main office located at 6332 Clark Road, Paradise, CA.

The district's core offering is metered water supply, billing, and water-quality assurance, supported by a small operational staff (1–10 employees). Its only named digital product is the Dropcountr mobile application, which enables residential customers to monitor real-time water consumption and avoid billing surprises. Customer engagement is conducted through a CivicPlus-hosted government website, Facebook, YouTube (including a 'Water After Wildfire' documentary), community newsletters, and a Community Advisory Committee. A Customer Assistance Program supports affordability for vulnerable households.

PID's revenue model is a recurring subscription-style fee structure based on water consumption and service tiers, billed to residential and commercial ratepayers. Pricing is not publicly disclosed; customers are directed to the Municipal Online Payments portal or in-person service at the headquarters. Revenue is functionally a regulated utility rate base tied to active connections, with no venture-style growth levers, external funding, or M&A activity in the data set.

Name

Paradise Irrigation District

Legal name

Paradise Irrigation District

Website

https://paradiseirrigation.com/

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Paradise Irrigation District is a California Special District and local-government water utility that produces and delivers drinking water to residential and commercial customers in Paradise, CA, following post-Camp Fire recovery efforts. It serves roughly 9,566 customers and offers the Dropcountr usage-monitoring app.

Ownership category

akta.pro rank

Product category

Municipal Water Utility Services

NAICS

Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941)

akta.pro primary industry

Third-Party Water Retailing & Managed Billing Services (outsourced billing, white-label retail operations) (EUANAIAL)

akta.pro secondary industry

Monitoring, Metering & Flow Measurement (Meters, Pressure/Flow Gauges, Telemetry) (AFAAACAK)

Keywords

• Water utility services
• Drinking water distribution
• Municipal water supply
• Water quality testing
• Irrigation district services

Headquarters

HQ city

Paradise

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel

Revenue model

1. Water Service Fees: Recurring water service charges billed to residential and commercial customers based on consumption and service tier. Includes active service rate accounts and property service connections.

Distribution channels2 records

Marketing channels3 records

Core offering

Paradise Irrigation District supplies treated drinking water to residential and commercial customers within its Paradise, California service area through a metered distribution network. The district provides customer service support, usage monitoring via the Dropcountr mobile app, and billing through a Municipal Online Payments portal. It also clears properties for water service and maintains 6,103 active service rate accounts across 9,936 properties.

Product overview

Paradise Irrigation District provides water utility services to the Paradise, CA community. The district operates as a single-service water provider offering residential and commercial water delivery, billing, and customer support. The core service is municipal water supply and distribution, with DropCounter as a supplementary customer-facing tool for water usage monitoring. The district also provides customer assistance programs, payment processing, and water quality reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Distribution Service

Quantifiable outcome

• Water quality meets or exceeds all regulatory standards per annual testing

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• California Special Districts AssociationminorOthers · 9 April 2026PID is among hundreds of local public agencies represented by the California Special Districts Association in advocacy efforts before the California Air Resources Board regarding emergency vehicle regulations under the Advanced Clean Fleets Zero Emission Vehicle regulation.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• California Water Service Group: Investor-owned water utility providing regulated water service to ~2 million people across California. Directly comparable in product (regulated drinking water delivery) and geography (California), but materially larger in scale than PID.
• Golden State Water Company: Subsidiary of American States Water Company delivering regulated water service to communities across California. Comparable regulated water-utility business model and overlapping California service territory.
• San Jose Water Company: Investor-owned water utility serving the San Jose, CA metro area. Comparable as a California-based regulated water distribution provider serving residential and commercial customers.
• Liberty Utilities: Multi-state regulated water, wastewater, and electric utility operating in California and other U.S. states. Comparable as a regulated water utility serving communities, including post-disaster reconstruction scenarios similar to PID's Camp Fire recovery.
• Otay Water District: California special district providing water service to the south San Diego County area. Directly comparable as a California special district with a similar governance and rate-regulated water distribution model.
• Helix Water District: California special district providing water service to the La Mesa, El Cajon, and Lemon Grove area near San Diego. Closely comparable governance model (special district), regulated water utility operations, and community-focused customer base.
• Calaveras County Water District: California special district providing water and wastewater service in Calaveras County. Closely comparable as a small-to-mid sized California special district with regulated water distribution and rural/community customer base.
• Sweetwater Authority: California special district providing water service to the South Bay area of San Diego County. Comparable governance structure, regulated water utility operations, and customer engagement approach.

Broad incumbents

• American Water Works Company: Largest investor-owned water and wastewater utility in the U.S., serving over 14 million people across multiple states. Operates in the same regulated water utility category but at vastly greater scale and with multi-state diversification absent at PID.
• Veolia Water North America: Large U.S. operations of global environmental services firm Veolia, providing water and wastewater treatment and network services to municipalities. Comparable in water utility services but serves as a contract operator/infrastructure partner rather than a regulated ratepayer utility.

Market position

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@ParadiseID95969
• Facebookfacebook.com/PIDWater
• Xx.com/pidwater

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paradise Irrigation District