Boundless Moving & Storage

What Boundless Moving & Storage does

Boundless Moving & Storage is a privately held, family-owned full-service moving and storage company headquartered at 5595 N. Lee Hwy, Cleveland, Tennessee, with additional offices in Chattanooga and Knoxville. Founded in approximately 2015 by CEO Matt Carlson, the company operates as an LLC holding USDOT 2798532 and MC 934519 authority, and is also described as veteran-owned. It serves residential and commercial customers across East Tennessee, with service-area coverage extending to roughly 35 cities and communities including Cleveland, Chattanooga, Knoxville, Maryville, Oak Ridge, Sevierville, Hixson, Signal Mountain, and Soddy Daisy.

The company's service portfolio spans four core lines: residential moving (homes and apartments), commercial and corporate moving (including a national accounts program), long-distance interstate moving with flat-rate pricing and guaranteed delivery dates, and self-storage. The storage offering is anchored by a 24/7 climate-controlled facility at the Cleveland headquarters with individual unit alarms and video monitoring, supplemented by standard and boat/RV/camper storage. Adjacent service lines include professional packing and unpacking, specialty moves (pianos, pool tables, safes), and a dedicated Senior Moving Services program featuring rightsizing assistance, donation pick-up, and a designated senior move manager. Technology is operational rather than differentiated: GPS-tracked trucks, modern moving equipment, and a 24-hour customer portal for move tracking and representative communication. There is no disclosed proprietary software, API, or AI/ML capability.

Revenue is generated through three primary mechanics: hourly local moves (2 men/1 truck at $99/hour, 3 men/1 truck at $125/hour, 4 men/2 trucks at $175/hour, all with 2-hour minimums), flat-rate long-distance and commercial moves with no hidden surcharges, and recurring monthly self-storage rental. Go-to-market combines direct-to-consumer phone and website quote flows, a formal Realtor Partnership Program that delivers warm referrals and co-branded welcome kits, and a digital presence spanning Google SEO across 35+ location pages, content marketing, video testimonials, and active social channels (Facebook, Instagram, YouTube, LinkedIn, Yelp). Customer acquisition is supported by local community partnerships (YMCA of East Tennessee, United Way, FCA, CASA) and industry accreditations (BBB, AMSA, HomeAdvisor Elite, Chattanooga Apartment Association). Revenue figures are not disclosed, and the company has no institutional or PE backing identified.

Name

Boundless Moving & Storage

Legal name

Boundless Moving and Storage LLC

Website

https://boundlessmoving.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Boundless Moving & Storage is a family-owned, veteran-owned moving and storage company headquartered in Cleveland, Tennessee, serving residential and commercial customers across the Chattanooga, Knoxville, and Cleveland metros with local and long-distance moving, climate-controlled self-storage, packing, and senior relocation services.

Ownership category

akta.pro rank

Product category

Moving and Storage Services

NAICS

Used Household and Office Goods Moving (484210), General Warehousing and Storage (493110), Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing (53212)

SIC

Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220), Trucking (No Local) (4213)

akta.pro primary industry

Local Moving with Packing/Unpacking Add-On (HSAKAAAH)

akta.pro secondary industries

Residential Packing & Unpacking Services (HSAKADAA), Vehicle Storage & Staging (Short/Long-Term) (HSAKAFAK)

Keywords

• Residential moving services
• Commercial moving
• Long distance moving
• Self storage rental
• Senior relocation services

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Local Moving Services: Hourly billing for local moves with different crew configurations: 2 men + 1 truck at $99/hour, 3 men + 1 truck at $125/hour, 4 men + 2 trucks at $175/hour. 2-hour minimum with 1/4-hour increment billing thereafter.
2. Long Distance Moving: Flat rate pricing for long-distance moves with no additional fees for taxes, fuel surcharge, mileage, tolls, elevators, stairs, or long haul. Includes guaranteed pick-up and delivery dates.
3. Self-Storage Rental: Monthly storage unit rental with flexible short-term (1-3 months) and long-term (3+ months) options. Climate-controlled units available at premium pricing. 24/7 access included.
4. Packing Services: Additional fee service for professional packing including full-service packing, partial packing, fragile-only packing, and unpacking services. All materials included.
5. Specialty Moving: Premium services for piano moving, pool tables, safes, and other specialty items requiring specialized equipment and handling.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Boundless Moving & Storage provides full-service residential and commercial moving, including local and long-distance relocations, senior relocation, specialty item moving (pianos, safes, pool tables), professional packing and unpacking, and climate-controlled self-storage. The company serves the East Tennessee market from offices in Cleveland, Chattanooga, and Knoxville under a "Personal Service Without Limits" model with the same crew handling the move from start to finish.

Product overview

Boundless Moving & Storage is a family-owned moving and storage company operating in the Chattanooga, Knoxville, and Cleveland TN areas. The company offers a comprehensive suite of services built around its 'Personal Service Without Limits' philosophy. Core services include Residential Moving, Commercial Moving, Long Distance Moving, and Local Moving, supported by Storage Services featuring climate-controlled units. The portfolio includes specialty offerings such as Piano Moving, Senior Moving Services with dedicated move managers and rightsizing assistance, and Boat/RV/Camper Storage. Add-on services include professional Packing & Unpacking with various tiers. The company also operates a Realtor Partnership Program providing exclusive discounts and customized branding for real estate partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Moving Services Full-service residential moving including packing, loading, transportation, unloading, and unpacking for homeowners moving locally or long distance.
• Commercial Moving Services Business and office moving services including corporate relocations, office moves across the parking lot or across town, and national accounts.
• Long Distance Moving Full-service interstate and cross-country moves with flat rate options, no hidden fees for taxes, fuel, mileage, tolls, elevators, stairs, or long haul charges.
• Local Moving Services Hourly local moves within the Chattanooga, Knoxville, and Cleveland TN areas with professional crews and tiered pricing by crew size.
• Senior Moving Services Specialized senior relocation program offering dedicated move managers, rightsizing assistance, donation pick-up, help with measurements and setup at new residence, and full packing, moving, unpacking services for seniors.
• Piano Moving Services Specialized piano moving with trained crews, moving blankets, dollies, and tie-down straps to safely transport pianos.
• Storage Services Climate-controlled and standard self-storage units in Cleveland TN with 24/7 access, security monitoring, drive-up access options, and free truck pickup when booked with moving services.
• Boat, RV & Camper Storage Outdoor and covered storage for boats, RVs, and campers at the Cleveland TN facility.
• Packing & Unpacking Services Professional packing services including full-service packing, partial packing (kitchen and fragile items), fragile-only packing, specialty packing for pianos/pool tables/heirlooms, and unpacking services. All boxes and materials provided.

Quantifiable outcome

• BBB Accredited with strong customer review ratings
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• YMCA of East TennesseecoreStrategic or Co-development Partner · 1 February 2026Strategic partnership supporting the Covenant Health Knoxville Marathon through a fitness challenge program. Boundless CEO Matt Carlson and company actively participate in weekly group runs starting at Cansler Family YMCA. The partnership includes corporate team formation for marathon participants, training plans for various race distances (5K, half-marathon, full marathon), and community wellness initiatives. Reflects shared values around wellness, accountability, and community building.
• Realtors (Partnership Program)coreGTM or Marketing PartnerFormal realtor partnership program providing exclusive client referral discounts, customized branding options (welcome kits with realtor branding), and white-glove service for referred clients. Realtors receive referral tracking and benefits. Boundless has referred hundreds of clients through this program according to testimonials.
• American Moving & Storage AssociationminorOthersIndustry association membership demonstrating adherence to industry standards and best practices for interstate moving operations.
• Better Business BureauminorOthersBBB accreditation indicates commitment to ethical business practices and customer satisfaction standards. Business maintains BBB accreditation status.
• HomeAdvisorminorChannel Partner/ Reseller/ DistributorHomeAdvisor Elite Service Provider designation indicates high ratings and reliability as vetted through HomeAdvisor's screening process for home service providers.
• Chattanooga Apartment AssociationminorOthersLocal industry association membership supporting property management community relationships and networking within the apartment industry.
• United Way of the Ocoee Region, FCA, CASA, and Other NonprofitsminorOthersCommunity support through donations and partnerships with local nonprofit organizations including United Way of the Ocoee Region, FCA (Fellowship of Christian Athletes), and CASA (Court Appointed Special Advocates). Demonstrates commitment to local community welfare.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Bellhop: Tech-enabled moving marketplace providing local and long-distance moves with instant online quoting. Competes for the same residential and small-business moving demand as Boundless but with a digital-first model and crowdsourced labor.
• PODS: Portable storage container company serving both moving and self-storage via drop-off/pick-up containers. Overlaps with Boundless' self-storage offering and competes on flexible local/long-distance moves.

Broad incumbents

• Atlas Van Lines: Major U.S. interstate carrier with an agent network serving household goods and corporate relocations. Represents incumbent competition in the long-distance and corporate moving segments Boundless targets.
• Extra Space Storage: Public self-storage REIT with thousands of facilities nationwide. Indirect competitor for Boundless' climate-controlled Cleveland storage business and transition-storage customers.
• North American Van Lines: National van line with full interstate moving and corporate relocation capabilities. Competes for the same long-distance residential and commercial customers that Boundless services in Tennessee.
• United Van Lines: Major U.S. van line with nationwide agent network covering long-distance household goods moving. Sets the competitive baseline for Boundless' interstate/cross-country moves and corporate relocation work.
• Mayflower Transit: National van line offering interstate moving and corporate relocation through an agent network. Represents incumbent competition for Boundless' long-distance and commercial segments.

Direct peers

• Two Men and a Truck: National franchise moving brand with a similar residential/local-move focus plus packing services. Closest direct comparable to Boundless' multi-office, family-feel service model - though it operates at much greater scale and geographic breadth.
• All My Sons Moving & Storage: Family-owned regional mover offering residential and commercial moving plus storage. Mirrors Boundless' vertical scope (moving + storage), private ownership, and emphasis on local/regional coverage with full-service crews.
• Caring Transitions: National franchise focused on senior relocation, downsizing, online estate sales, and move management. Competes head-to-head with Boundless' dedicated Senior Move Manager program for the same customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@boundlessmoving755
• Facebookfacebook.com/boundlessmoving
• LinkedInlinkedin.com/company/boundless-moving
• Instagraminstagram.com/boundlessmovingstorage

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boundless Moving & Storage