The City of Medina

What The City of Medina does

The City of Medina is a Council-Mayor municipal government serving approximately 26,190 residents across an 11-square-mile jurisdiction in Medina County, Ohio. Originally founded in 1818 and incorporated under Ohio law on May 6, 1952, the city operates approximately 10 departments including Police (61 personnel, state-accredited), Fire (49 personnel, ISO Rating 3), Water (5 MGD capacity, 3.2 MGD average use), Sanitation, Street, Building, Parks and Recreation (14 parks, 800 acres, 16+ miles of trails), Engineering, Cemetery, and Communications (MedinaTV). Core services encompass water distribution, waste collection ($20/month residential), snow and street maintenance, building inspections, planning/zoning, public safety dispatch, recreational programming at the Medina Community Recreation Center, and operation of the Medina Municipal Airport (1G5) with 54 based aircraft and ~218 daily operations.

The city generates revenue through a diversified municipal income stream: a 1.25% municipal income tax administered via RITA, residential property tax of $17.61 per $1,000 and industrial property tax of $21.02 per $1,000, a 1% local share of the 6.5% combined sales tax, water/sanitation utility fees, building permit and inspection fees, recreation center memberships and day passes, and intergovernmental grants (nearly $12M since 2000). The underlying technology stack is conventional for a mid-sized municipality: InvoiceCloud for online utility billing, Telvue for MedinaTV streaming, FlightAware for airport flight tracking, and RITA for tax processing — no proprietary AI/ML systems are in evidence. Service distribution is hybrid: walk-in services at City Hall (132 North Elmwood Avenue) for permits and payments, self-serve online portals for utilities and recreation registration, and dedicated Economic Development staff supported by partnerships with the Greater Medina Chamber of Commerce, Main Street Medina, MCEDC, JobsOhio, and Team NEO for business attraction and retention.

The city's customer base is composed of residents, local businesses, and visitors, with the underlying employer base anchored by Cleveland Clinic Medina (1,481 employees), Medina County (1,365), Medina City Schools (812), Sandridge Food Corp. (668), and Drug Mart (509). Strategic positioning emphasizes intergovernmental agreements (CEDA with York Township adding 273.18 industrial acres; JEDD with Montville Township), brand reputation (Tree City USA for 40 years, Ohio's Best Hometown, Best Christmas Town in Ohio 2023), and infrastructure capacity headroom — water and sewer systems carry 1.8 MGD and 5 MGD excess capacity respectively, supporting further commercial and residential expansion.

Name

The City of Medina

Legal name

The City of Medina

Website

https://medinaoh.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Medina is a Council-Mayor municipal government in Medina County, Ohio, serving approximately 26,190 residents with police, fire, water, sanitation, parks, recreation, and building services, funded by income, property, and sales taxes plus utility fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Water Supply & Wastewater Utilities Administration (BPAIACAG), Environmental Public Health (Food Safety, Water Quality, Sanitation) (BPAIAJAE)

Keywords

• Municipal government services
• Public utilities
• Public safety services
• Parks and recreation
• Economic development

Headquarters

HQ city

Medina

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Municipal Income Tax: City collects 1.25% municipal income tax from all residents age 18 and over, administered through Regional Income Tax Agency (RITA).
2. Property Tax: Residential property tax rate of $17.61 per $1,000; Industrial property tax rate of $21.02 per $1,000.
3. Sales Tax: Total sales tax of 6.5% (1% local, 5.5% state). Medina County has one of the lowest sales tax rates in Ohio.
4. Sanitation/Rubbish Collection: Residential and commercial waste collection service at $20.00 per month. Commercial and industrial waste services also provided to businesses outside the city.
5. Water Utilities: Water distribution system serving city residents. Water billing processed through Finance Department.
6. Building Permits and Fees: Building department permits, plan reviews, and inspection fees for construction projects within the city.
7. Recreation Center Memberships: Annual memberships and day passes ($10/person) for the Medina Community Recreation Center including pool, fitness, and programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The City of Medina operates as a municipal government providing comprehensive public services to approximately 26,190 residents across an 11-square-mile jurisdiction. Core services include water distribution, sanitation and waste collection, street maintenance, police and fire protection, building inspection, parks and recreation, cemetery operations, economic development support, and municipal tax collection through multiple departments including Water, Sanitation, Street, Police, Fire, Building, Parks & Recreation, and Finance.

Product overview

The City of Medina operates as a municipal government providing comprehensive public services through multiple interconnected departments and facilities. The city's core offerings include traditional municipal services (water distribution, sanitation/waste collection, street maintenance), public safety (police, fire, emergency medical services via Life Support Team), recreational facilities (Medina Community Recreation Center, 14 parks, pools, splash pads), civic broadcasting (MedinaTV), aviation services (Medina Municipal Airport), and cemetery operations. Additional services include building inspection and code enforcement, economic development programs, planning and zoning administration, and municipal tax collection. The city also provides online utility bill payment through InvoiceCloud and live broadcasts of council meetings via MedinaTV.

Differentiator

Problem solved

Functional benefit

Products and services

• MedinaTV Government and educational access television channel providing live and on-demand programming including City Council meetings, school board meetings, and community content on cable channels 36, 37, and 201; partnership between the City of Medina and Medina City Schools operating since 1995.
• Medina Municipal Airport (1G5) Publicly-owned general aviation airport located 4 miles east of downtown Medina, offering two asphalt runways (Runway 9/27 and Runway 1/19), fuel services (100LL and Jet-A+), aircraft maintenance, and approximately 218 daily operations with 54 aircraft based on field.
• Water Department Municipal water utility providing water distribution services to city residents, including service establishment, meter reading, backflow prevention, and emergency response. Water plant operates at permitted capacity of 5 MGD with average use of 3.2 MGD.
• Sanitation Department Residential, commercial, and industrial waste collection services including trash, yard waste, and recycling. All residential and commercial units pay $20.00 per month for collection services; commercial and industrial waste services also provided to businesses outside the city.
• Street Department Municipal infrastructure maintenance including snow and ice control, leaf pickup, street repair, traffic signal maintenance, storm sewer management, and line striping. Maintains approximately 1,400 inlet catch basins and 689 man-holes.
• Medina Community Recreation Center Comprehensive recreation facility at 855 Weymouth Road offering fitness and wellness programs, aquatics (pools, lessons, water aerobics), youth and senior programs, summer camps, community events, and party packages. Annual memberships and $10/person day passes available.
• Cemetery Services (Spring Grove Cemetery & Old Town Graveyard) Municipal cemetery operations including burial sites, cremains sections, grave search records, and arboretum services. Spring Grove Cemetery holds Level II Accreditation from the ArbNet Accreditation Program and The Morton Arboretum.
• Online Utility Bill Payment Online portal for paying water and rubbish bills, implemented via InvoiceCloud platform. Also offers automated payment program via ACH for recurring payments at https://www3.invoicecloud.com/medinaoh.
• Building and Property Services Building department regulating construction through plan reviews, building inspections, and property maintenance enforcement. Enforces Ohio Building Code (2024), Mechanical Code, Plumbing Code, and National Electrical Code standards.
• Municipal Income Tax Processing City income tax collection at 1.25% rate, administered through RITA (Regional Income Tax Agency). All residents age 18 and over are required to file annual returns with RITA.

Quantifiable outcome

• Tree City USA award recipient for 40 consecutive years
• +5 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

22 partnerships are on record, tiered core, regional and minor.

• Montville TownshipcoreStrategic or Co-development Partner · 1 January 2010Joint Economic Development District (JEDD) in commercial zones along State Routes 3 and 18, benefiting landowners and businesses with revenue for property improvement.
• Main Street MedinacoreStrategic or Co-development PartnerEconomic development and downtown revitalization partner. Works with the city to maintain Historic Square Victorian architecture and coordinate business development initiatives.
• Greater Medina Chamber of CommercecoreStrategic or Co-development PartnerPrimary business organization partner for economic development, business celebrations, ribbon cuttings, and community events.
• Medina County Economic Development Corp. (MCEDC)coreStrategic or Co-development PartnerCounty-level economic development organization supporting business growth and investment in Medina County.
• Medina County Port AuthoritycoreStrategic or Co-development PartnerEconomic development tool for business improvement and property enhancement in the county.
• Medina County Fiber NetworkcoreTechnology or IntegrationHigh-speed fiber network infrastructure serving the county and providing telecommunications services.
• Medina County Career CentercoreStrategic or Co-development PartnerCareer-technical education provider serving high school juniors and seniors with 25 programs and workforce training.
• JobsOhioregionalStrategic or Co-development PartnerState-level economic development organization providing resources for business attraction and growth in Ohio.
• Team NEOregionalStrategic or Co-development PartnerRegional economic development organization serving Northeast Ohio, part of ClevelandPLUS initiative.
• JumpStart Entrepreneurial NetworkregionalStrategic or Co-development PartnerNonprofit focused on entrepreneur support and startup ecosystem development in Northeast Ohio.
• SCOREregionalImplementation/ SI/ Consulting PartnerMentorship organization providing free business advice and consulting services to small businesses.
• Small Business Development Center (SBDC)regionalImplementation/ SI/ Consulting PartnerBusiness coaching and development services for entrepreneurs and small businesses.
• Ohio Means Jobs - Medina CountyregionalStrategic or Co-development PartnerWorkforce development and job matching services for Medina County residents.
• Ohio Economic Development AssociationregionalStrategic or Co-development PartnerStatewide professional organization for economic development practitioners.
• Medina County Visitors BureauregionalGTM or Marketing PartnerTourism promotion and visitor services for Medina County.
• RavagominorOthersTestimonial business highlighting positive experience operating in the City of Medina.
• Foundry SocialminorOthersNew entertainment venue testimonial featuring their experience in Medina's 1910 former industrial building.
• KokosingminorOthersInfrastructure contractor testimonial highlighting work relationship with City of Medina.
• Sandridge Food CorporationminorOthersMajor employer testimonial highlighting success and growth in Medina.
• York TownshipcoreStrategic or Co-development PartnerCooperative Economic Development Agreement (CEDA) expanding industrially zoned land by 273.18 acres. 50-year agreement permitting annexation without detachment.
• Medina City SchoolscoreStrategic or Co-development PartnerPartnership for government and educational access television channels. Schools use Channel 201/36 for educational programming.
• Armstrong CablecoreChannel Partner/ Reseller/ DistributorCable provider operating franchise in the city, funding MedinaTV through franchise fees for use of public right-of-way.

Scale indicators17 records

Recent moves6 records

Expansion highlights5 records

Others

• JobsOhio: State-level economic development partner that competes/co-invests with Medina for business attraction. Relevant ecosystem participant as a co-funder of growth initiatives and a channel through which Medina pursues prospects.
• Greater Medina Chamber of Commerce: Core strategic partner for business attraction and retention. Operates in adjacent space—business advocacy and member services—rather than direct municipal service delivery, but is integral to Medina's economic development outcomes.

Direct peers

• City of Wooster, Ohio: Sister Ohio county-seat municipal government with comparable population (~27,000) and a similar diversified service portfolio including utilities, parks, and economic development programs. Operates under the same Council-Mayor governance framework and competes for the same regional business attraction opportunities.
• City of Wadsworth, Ohio: Adjacent Medina County municipality of similar size (~24,000) offering overlapping municipal services (water, sanitation, recreation, police/fire). Comparable in scale, governance structure, and economic development positioning in the Northeast Ohio region.
• City of Brunswick, Ohio: Medina County neighbor (~35,000) operating under the same Ohio municipal code with directly overlapping services (water distribution, sanitation, recreation center, police/fire). Comparable labor market and demographic profile for talent and business attraction.
• City of Hudson, Ohio: Affluent Northeast Ohio suburb (~22,000) widely recognized for top-rated public safety, strong schools, and quality-of-life branding—directly comparable to Medina's positioning. Operates similar utility, recreation, and economic development services at the same scale.
• City of Delaware, Ohio: Growing Central Ohio county seat (~42,000) that has successfully combined heritage preservation, public safety leadership, and economic development. Comparable in governance philosophy and serves as a model for scaling Medina's current positioning.
• City of Avon, Ohio: Fast-growing Northeast Ohio suburb of similar population scale with comparable Council-Manager-adjacent governance and municipal service mix (utilities, parks, recreation, public safety). Competes with Medina for residential and commercial investment in the Cleveland orbit.

Regional players

• City of Ashland, Ohio: Ohio county seat of similar size (~20,000) located outside the Cleveland orbit. Comparable small-city municipal service portfolio but does not directly compete for the same metro-area employers or residents as Medina.
• City of Marion, Ohio: Mid-sized Ohio municipal government providing a full municipal service portfolio at a slightly larger scale (~36,000). Useful benchmark for operating cost structures, utility rate-setting, and small-city economic development practices.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/cityofmedina
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/city-of-medina
• Instagraminstagram.com/cityofmedinaohio

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City of Medina