Diakoniestation Stuttgart

What Diakoniestation Stuttgart does

Diakoniestation Stuttgart is a non-profit ambulatory nursing and elderly care provider (Körperschaft des öffentlichen Rechts) operating across 16 neighborhood care areas (Pflegebereiche) in Stuttgart, Germany. Founded in 1890 as a diaconal association in Bad Cannstatt, the organization is rooted in the Protestant church network (Evangelische Kirche Stuttgart) and serves approximately 2,500 customers with ~1.1 million home visits per year, supported by a workforce of roughly 500 employees and 250 volunteers. Its service portfolio spans basic and treatment nursing care (Grund- und Behandlungspflege), an in-house occupational therapy practice, a sick ward (Krankenwohnung) in Gablenberg, day care (Tagespflege), 24-hour care, an emergency call system (Hausnotruf), meals on wheels, household support, hospital-to-home care transition (DiaNa Ambulant), and adjunct services such as the DirK mobile handyman service and Gschwindleistungen voucher blocks.

The underlying technology stack is light on proprietary IP and heavy on operational logistics: mobile tablet-based documentation and route planning for field nurses, an electric fleet (~60 of 190 vehicles electrified, with state-level subsidy advocacy ongoing), and a pilot integration with the Navel social robot from Navel Robotics, which uses ChatGPT and cloud services for cognitive and emotional engagement in day care and the Gablenberg sick ward. The sole AI deployment is a third-party consumption rather than an in-house model.

The business model is dominated by regulated reimbursement from all statutory health and nursing care insurance funds (Pflegekassen, Krankenkassen), with standardized per-visit billing under German Pflegeversicherung rates. Supplementary revenue comes from private-pay voucher blocks (Gschwindleistungen), donations, and add-on services such as DirK. Go-to-market is community-led and sales-led: a distributed care-area footprint combined with church and local partnerships (notably the SV Stuttgarter Kickers sponsorship) drives referrals in a category where family trust is the dominant purchase driver. The organization is led by Geschäftsführer Armin Picht and has no external parent or venture capital backing.

Name

Diakoniestation Stuttgart

Legal name

Diakoniestation Stuttgart

Website

https://ds-stuttgart.de

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

11–50 employees

Short description

Diakoniestation Stuttgart is a non-profit ambulatory nursing and elderly care provider operating 16 neighborhood care areas across Stuttgart. Founded in 1890 and rooted in the Protestant church network, it serves ~2,500 elderly customers with 1.1 million home visits annually across basic and treatment care, day care, occupational therapy, and 24-hour services.

Ownership category

akta.pro rank

Product category

Home Healthcare and Elderly Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (62399)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Medical Adult Day Health Centers (ADHC) (HLADAIAA)

Keywords

• Ambulatory elderly care
• Home nursing services
• Occupational therapy practice
• Care transition coordination
• Meals on wheels

Headquarters

HQ city

Stuttgart

HQ country

Germany

HQ region

Europe

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Nursing Care Insurance Reimbursement: Core revenue from contracts with all statutory nursing care insurance funds (Pflegekassen) in Germany. Services billed according to standardized nursing care rates regulated by German nursing care insurance law.
2. Statutory Health Insurance Reimbursement: Revenue from contracts with all statutory health insurance funds (Krankenkassen) for medical nursing treatments, medication administration, and other health insurance-covered services.
3. Private Pay Services (Gutschein-Block): Direct consumer sales of 'Gschwindleistungen' voucher blocks (15 x 5-minute quick services) at EUR 120 per block, providing supplementary household assistance services not covered by insurance.
4. Donations / Zuwendungen: Donations accepted from the public to support charitable mission. Church-affiliated organization with public status.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Diakoniestation Stuttgart is a diaconal, non-profit ambulatory nursing care provider that delivers professional basic and treatment nursing, occupational therapy, day care, a transitional sick ward, emergency call response, 24-hour care, meals on wheels, household help, companionship, and hospital-to-home care coordination directly to elderly customers in their own homes across 16 neighborhood care areas in Stuttgart. Services are delivered by ~500 staff and 250 volunteers who conduct roughly 1.1 million home visits per year and are reimbursed primarily via contracts with all statutory nursing and health insurance funds, supplemented by private-pay vouchers and donations.

Product overview

Diakoniestation Stuttgart operates a comprehensive portfolio of ambulatory healthcare and elderly care services across 16 locations throughout Stuttgart. The core offerings are organized under two main categories: 'Pflegen' (Care) includes ambulatory medical and elderly care, occupational therapy, a sick patient apartment, emergency call systems, 24-hour care, and care transition services (DiaNa Ambulant). 'Entlasten' (Relief) encompasses companionship and care relief, household support, meal delivery, day care, Diakonie Plus companion services, and counseling. Additional offerings include the DirK mobile handyman service and Gschwindleistungen quick service vouchers. The organization utilizes mobile data collection via tablets for field operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulante Kranken- und Altenpflege (Ambulatory Medical and Elderly Care)

Quantifiable outcome

• 91% of surveyed customers/relatives rated services as received at the agreed time; 1,069 respondents participated in IQD customer survey in 2023
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Six partnerships are on record, tiered flagship, minor and core.

• SV Stuttgarter Kickers e. V.flagshipGTM or Marketing Partner · 10 December 2024Stuttgarter Kickers, a traditional football club founded in 1899 with over 2,500 members, partners with Diakoniestation Stuttgart as a 'Blau-Weisser' (blue-white) partner. The partnership promotes shared values of family, homeland, and proximity (Heimat und Nähe), aligned with Diakoniestation's mission of enabling self-determined living at home. Joint activities include the annual foosball tournament, player visits to care areas (e.g., Christian Mauersberger visiting Degerloch care area), and co-marketing. Enzo Marchese (Head of Sponsoring) and Matthias Becher (Managing Director) of the Kickers and Armin Picht (Geschäftsführer) of Diakoniestation Stuttgart oversee the partnership.
• Baden-Württemberg Ministry of Transport (Verkehrsministerium BW)minorStrategic or Co-development Partner · 1 June 2024Transport Minister Winfried Hermann visited Diakoniestation Stuttgart in Vaihingen in June 2024 to learn about the organization's electric vehicle fleet. The Minister expressed support for further subsidies for E-vehicles for ambulatory and stationary care facilities, potentially offering up to EUR 7,000 in subsidies per small EV for care organizations, as part of state efforts to promote climate-friendly transport.
• Institut für Qualitätskennzeichnung von sozialen Dienstleistungen (IQD)coreStrategic or Co-development Partner · 1 September 2023IQD, based in Filderstadt, conducts independent quality audits for Diakoniestation Stuttgart, including consulting audits, customer and relative surveys (1,069 participants), and employee surveys (258 participants) to certify the 'Qualitätssiegel für ambulante Dienste'. The partnership involves on-site visits over eight days, reviewing 80 nursing documentations and visiting 45+ customers at home.
• HuPS24minorStrategic or Co-development PartnerHuPS24 provides nighttime on-call nursing coverage for Diakoniestation Stuttgart's customers, complementing the daytime home visit services and enabling 24-hour round-the-clock care coverage for customers using Hausnotruf (emergency alert) systems.
• Evangelical Church Stuttgart (Evangelische Kirche Stuttgart)coreStrategic or Co-development PartnerAs a diaconal institution, Diakoniestation Stuttgart is affiliated with the Protestant church network in Stuttgart (evangelische Kirchengemeinden). The church logo appears on the website, and the organization's Christian worldview (christliches Menschenbild) forms the basis of its mission. Church community networks provide referrals and community support across Stuttgart districts.
• BFS Stuttgart (Beratung für Sozialunternehmen)minorStrategic or Co-development PartnerBFS Stuttgart (Beratung für Sozialunternehmen) is a consulting firm for social enterprises that partners with Diakoniestation Stuttgart, as evidenced by the BFS logo displayed on the organization's website.

Scale indicators7 records

Recent moves7 records

Expansion highlights16 records

Others

• Diakonisches Werk Württemberg: Regional umbrella organization of Diakonie in Württemberg, of which Diakoniestation Stuttgart is an affiliated member. Relevant as a network/ecosystem peer rather than a direct competitor; provides shared services, advocacy, and brand umbrella.

Broad incumbents

• Korian Deutschland: Largest private care group in Germany/Europe with residential and ambulatory services. Comparable in elderly care category but vastly larger and more diversified, competing indirectly for customers and staff in the Stuttgart region.
• Alloheim Senioren-Residenzen: Major German private care group operating residential facilities and select ambulatory services. Overlaps with Diakoniestation Stuttgart in elderly care customers but is primarily stationär and capital-backed, positioning it as a broader incumbent.
• compassio GmbH: Germany-wide private operator of residential and ambulatory care facilities. Comparable on care services but operates at broader national scale and primarily residential (stationär), making it a broader incumbent rather than a direct Stuttgart ambulatory peer.

Direct peers

• Caritasverband für Stuttgart: Regional Catholic welfare association running ambulatory Pflegedienste, day care, and household help in Stuttgart. Mirrors Diakoniestation Stuttgart's non-profit, multi-service, in-home care model in the same geography.
• AWO Stuttgart (Arbeiterwohlfahrt): Stuttgart chapter of AWO providing ambulatory Pflegedienste, day care, and household support. Comparable non-profit home care competitor operating in the same regulatory and reimbursement environment.
• ASB Stuttgart (Arbeiter-Samariter-Bund): Stuttgart chapter of the nationwide ASB welfare organization, providing ambulatory care, Hausnotruf, and emergency response. Closely comparable as a charitable, insurance-contracted mobile nursing operator in Stuttgart.
• Malteser Stuttgart: Catholic charitable organization operating ambulatory nursing, Hausnotruf, and care services in Stuttgart. Directly comparable to Diakoniestation Stuttgart as a faith-based, statutory-insurer-contracted home care provider in the same city.
• Johanniter-Unfall-Hilfe Stuttgart: Regional Johanniter chapter offering ambulatory care, Hausnotruf, and care transition services in Stuttgart. Comparable as a faith-rooted, non-profit competitor with overlapping service portfolio.
• Home Instead Deutschland: Private franchise network specializing in non-medical in-home care for seniors across Germany, including Stuttgart. Comparable in customer segment and core in-home care service, but operates a for-profit model without the church/insurance-contracted platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100076194819564
• Instagraminstagram.com/diakoniestation_stuttgart

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakoniestation Stuttgart