Village Of Manhattan

What Village Of Manhattan does

Village of Manhattan is an incorporated municipal government in Will County, Illinois, established in 1886 and serving the residents and businesses within its village boundaries. It delivers a standard portfolio of local-government services: municipal water and sewer utilities (including the active US Route 52 sanitary sewer and water main extension), residential garbage and recycling collection, building permits and inspections, police services with a transparency portal, streets, sidewalks, snow and ice control, streetlight and parkway maintenance, and a community engagement layer (events, alerts, youth athletics, and a Community Development department). The underlying technology stack is conventional and off-the-shelf — a BS&A Online portal and IVR pay-by-phone system for utility billing and permit payments, Everbridge for community alerts, Flock cameras for police, and AmLegal for code publishing — with no proprietary software development disclosed.

Revenue is generated through five streams typical of an Illinois village: property taxes collected via Will County, monthly utility billing for water/sewer/garbage, one-time permits and licenses (building, business, liquor, solicitor, video gaming), infrastructure connection fees and special service area assessments tied to new development, and state/federal grants. Distribution is multi-channel: in-person at the Village Hall, online via BS&A, by phone via IVR, at First Bank of Manhattan, by mail/drop-box, or by direct-debit ACH. Effective January 1, 2026, the Village introduced transaction-based processing fees on card and e-check payments while preserving free ACH, check, cash, and bank-branch channels — a cost-recovery pricing change rather than a revenue expansion. The Village is governed by an elected Mayor and Board of Trustees; the day-to-day operation is led by an appointed Village Administrator, currently Rosemaria DiBenedetto (appointed November 2025), and a lean staff of 11–50 employees organized into Finance, Community Development, Public Works, Utility Billing, and Police functions. It holds the GFOA Certificate of Achievement for Excellence in Financial Reporting annually since 2008, and is regulated under Illinois municipal law and EPA/IEPA drinking-water compliance.

Name

Village Of Manhattan

Legal name

Village of Manhattan

Website

https://villageofmanhattan.org

Company type

Private

Founded year

1886

Operating status

Operating

Headcount range

11–50 employees

Short description

Village of Manhattan is an incorporated Illinois municipal government serving residents and businesses in Will County, providing water, sewer, garbage, building permits, police, streets, and community services, funded by property taxes, utility fees, permits, and grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Sewage Treatment Facilities (22132), Land Subdivision (23721)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Refuse Systems (4953)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Water and sewer utilities
• Residential waste collection
• Building permits and inspections
• Local business licensing

Headquarters

HQ city

Manhattan

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: Primary municipal funding source collected through Will County property tax bills
2. Utility Billing (Water/Sewer/Garbage): Monthly utility services revenue from water, sewer, and garbage collection services to residents and businesses
3. Infrastructure Development Fees: Connection fees and special assessments from new development infrastructure projects
4. Permits and Licenses: Revenue from building permits, business licenses, liquor licenses, solicitor licenses, and various municipal permits
5. Grants: State and federal grant funding for infrastructure projects, including Illinois DCEO grants

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

Village of Manhattan is a municipal government providing essential public services to residents and businesses in Will County, Illinois. Its core offerings include water and sewer utility services, garbage and recycling collection, building permits and inspections, police services, and business licensing. The village transitioned to BS&A Online for utility billing and accepts payment via credit card, ACH, and tap-to-pay at Village Hall.

Product overview

Village of Manhattan operates as a municipal government providing essential public services through a unified set of offerings. Core services include water and sewer utility management (with infrastructure projects like the US Route 52 Sanitary Sewer and Water Main Extension), garbage and recycling collection, building permits and inspections, police services with transparency reporting, and community programs. The village transitioned to BS&A Online for utility billing and accepts various payment methods including tap-to-pay at Village Hall.

Differentiator

Problem solved

Functional benefit

Products and services

• Water & Sewer Services

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• ComEd (Commonwealth Edison)coreOthersElectric utility provider for the region offering customer relief programs, bill assistance, energy efficiency programs, and infrastructure support. Partnered with NHS and Salvation Army for $10M Customer Relief Fund for low-income customers.
• Will County Center for Economic DevelopmentminorStrategic or Co-development PartnerEconomic development organization providing resources for business development, community data, and economic indicators for prospective and existing businesses in Will County.
• Will County Health DepartmentminorStrategic or Co-development PartnerCounty health agency referenced for business licensing requirements including food service and commercial grease trap compliance.
• Manhattan Irish FestminorOthersAnnual Irish cultural festival hosted in the village, supported through village community organizations directory and promotion.
• Manhattan Park DistrictminorOthersSeparate governmental entity managing village parks and recreational facilities with room rental options referenced in village 'Reserve a Room' services.
• Manhattan Chamber of CommerceminorGTM or Marketing PartnerBusiness association linked on village website providing business networking, support, and economic development resources.
• Spiess ConstructionminorOthersConstruction company awarded $547,449 contract for US Route 52 Sanitary Sewer and Water Main Extension Project as lowest responsible bidder.
• Manhattan TownshipminorOthersAdjacent township government providing food pantry services, electronic recycling programs, and community support services at 230 Wabash St.
• David Taussig and Associates (DTA)minorStrategic or Co-development PartnerSpecial Service Area (SSA) administrator handling SSA billing inquiries, balance information, and prepayment calculations for infrastructure SSAs (2004-1 Brookstone Springs, 2007-6 Stonegate/Groebe Farm).

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Village of Lockport, Illinois: Will County municipality running the same municipal service portfolio, including water/sewer utilities, downtown redevelopment, and business licensing. Comparable as a peer undergoing corridor-based commercial growth.
• Village of Frankfort, Illinois: A Will County, Illinois village of comparable size with the same mix of residential, utility, permitting, and police services. Operates in the same southwest suburban corridor as Manhattan and serves as the closest comparable for population, tax base, and service scope.
• Village of Mokena, Illinois: Southwest suburban Will County village of similar population and service scope. Comparable on residential growth dynamics, water/sewer utility operations, and small-village governance model.
• Village of Plainfield, Illinois: Will County village with comparable municipal services, including water/sewer utilities and residential permitting. Slightly larger scale provides an upper-bound benchmark for Village of Manhattan's growth trajectory.
• Village of New Lenox, Illinois: Adjacent Will County village providing the same municipal service bundle (water, sewer, refuse, permits, police). Slightly larger and more commercially developed, but the closest geographic and functional peer.
• Village of Shorewood, Illinois: Will County village serving a similar suburban residential base with comparable utility billing, permitting, and public works functions. Useful comparison for infrastructure investment and growth strategy.
• Village of Channahon, Illinois: Will County village of similar character with utility operations, permitting, and community services analogous to Manhattan's. Relevant for benchmarking water/sewer capex and residential growth rates.

Broad incumbents

• City of Joliet, Illinois: Larger Will County city administering full municipal services including water/sewer utilities, permitting, and economic development. Relevant as the institutional home of Village of Manhattan's new Village Administrator and as a scale benchmark.
• Village of Romeoville, Illinois: Larger Will County municipality with a broader portfolio of utility and community services. Comparable operating model but at greater scale, useful for understanding where Village of Manhattan could trend as it grows.
• Village of Bolingbrook, Illinois: Substantially larger Will County municipality with comparable residential growth and municipal service delivery. Useful as an upper-scale benchmark for utility billing, permitting volume, and community programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@VillageofManhattan
• Facebookfacebook.com/manhattanillinoisvil
• Instagraminstagram.com/villageofmanhattanil

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village Of Manhattan