What Haines Electrical Service does

Haines Electrical Service is a family-owned Australian electrical contracting business founded in 1984 by Ian and Denise Haines in Brisbane's southern suburbs, operating today under the legal entity Haines Contracting (Qld) Pty Ltd. The company provides four integrated service lines — electrical contracting (commercial, construction, residential, aged care/medical, education, government), data and communications cabling (CommScope, Molex, and ADC Krone TrueNet certified), air-conditioning and refrigeration, and solar PV design and installation (using Schneider Electric and SMA inverters) — delivered by licensed electricians across all Australian states and territories. Notable technical components include proprietary in-house safety software for digital Certificates of Compliance, Safe Work Method Statements, and Job Hazard Analysis, alongside operational tooling (simPRO field service management, GPS tracking, technician tablets) supporting multi-site enterprise rollouts.

The business serves a diversified enterprise and institutional client base including Rebel Sport, Kennards Hire, Teys Australia, SCA Property Group, CBRE, University of Queensland, BCF, Officeworks, and Super Retail Group, with project values typically ranging from A$500K to A$10M for major Design & Construct tenders. The company holds ISO 9001 and ISO 14001 certifications, is an accredited Master Electrician and ME Safety Program member, is licensed as an electrical contractor across QLD, NSW, VIC, SA, WA, NT, and ACT, and was awarded the 2021 SEQ Master Electrician of the Year and the McNab Quality Awards Safety Award. Public liability insurance coverage is A$20 million, with a 36-month workmanship warranty and a 5-year TrueNet warranty on structured cabling installations.

Haines Electrical generates revenue through professional services (electrical, data, solar, air-conditioning project work) and recurring preventative maintenance programs and national maintenance contracts for multi-site enterprise clients. Pricing is uniformly quote-based with no public pricing tiers, and go-to-market is enterprise field sales targeting commercial, construction, industrial, government, and institutional buyers. The company is bootstrapped and family-controlled, with second-generation Managing Director Ben Haines (son of the founders) leading the business since 2007. Operating capacity is described as 11-50 employees with headquarters in Darra (9/20 Archerfield Rd) and a satellite office in Redbank Plains, with specialized expertise in cold storage facility electrical fitouts (15+ years) and warehousing projects ranging from 2,000sqm to 60,000sqm+.

Name

Haines Electrical Service

Legal name

Haines Contracting (Qld) Pty Ltd

Website

https://haineselectrical.com.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Haines Electrical Service is an Australian family-owned electrical contractor founded in 1984, providing commercial, construction, industrial, medical, education, and government clients with electrical, data, air-conditioning, and solar services across all Australian states and territories.

Ownership category

akta.pro rank

Product category

Electrical Contracting Services

NAICS

Electrical Contractors and Other Wiring Installation Contractors (23821)

SIC

Electrical Work (1731)

akta.pro primary industry

Electrical Contracting (Commercial/Industrial) (IMAIABAC)

akta.pro secondary industries

Electrical Contracting & Wiring (IMAFALAA), Residential Electrical Installation & New Construction Wiring (HSAOADAA)

Keywords

• Commercial electrical contracting
• Electrical maintenance services
• Data communications cabling
• Commercial air conditioning
• Solar installation services

Headquarters

HQ city

Darra

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Electrical Contracting Services: Revenue generated from providing electrical services including commercial, industrial, and residential electrical work, construction projects, breakdown callouts, and national maintenance programs. Services range from small maintenance jobs to large scale construction projects.
2. Preventative Maintenance Programs: Recurring revenue from customized preventative maintenance electrical services designed to increase equipment life expectancy and reduce overall running costs for clients.
3. Data and Communications Cabling: Revenue from structured cabling solutions, network assessments, and certified cable installation services (Commscope and Molex).
4. Solar Installation Services: Revenue from commercial, industrial, and residential solar panel design, supply, and installation services.
5. Air-Conditioning Services: Revenue from commercial and industrial air-conditioning supply, installation, servicing, and maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Haines Electrical Service is an Australian electrical contractor that designs, installs, and maintains commercial, industrial, construction, residential, and government electrical systems. The company also delivers structured data and communications cabling, air-conditioning supply, installation and servicing, and commercial/industrial/residential solar PV design and installation. Services are delivered by licensed electricians across Australia with 24/7 breakdown support, preventative maintenance programs, and national multi-site rollout capability.

Product overview

Haines Electrical Service is a family-owned Australian electrical contracting business established in 1984, operating as a single unified service offering rather than a modular platform. The company provides four main service divisions: Electrical Services (commercial, construction, residential, medical, education, government, and emergency lighting), Data and Communications (structured cabling), Air-Conditioning (residential, commercial, industrial, and servicing), and Solar (commercial, industrial, construction, and residential installation). These services are delivered through a national footprint using licensed electricians, with proprietary safety software and operational technology including simPRO, GPS tracking, and technician tablets. The company emphasizes integrated service delivery where electrical, data, air-conditioning, and solar capabilities can be bundled for construction and maintenance projects.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Electrical Services Comprehensive commercial electrical services including installations, fit-outs, refurbishments, and maintenance for businesses across Australia, with national rollout program capabilities for multi-site clients.
• Construction Electrical Services Electrical design and installation services for new construction projects including warehouses, high-rise buildings, schools, and commercial facilities ranging from 2,000sqm to 60,000sqm+.
• Residential Electrical Services Electrical services for residential properties including emergency and fire alarms, general home electrical work, residential solar systems, and home air-conditioning installation.
• Medical and Aged Care Electrical Services Specialist electrical services for hospitals, aged care facilities, GP clinics, and dental clinics including nurse call systems, switchboards, and 24/7 emergency service.
• Education Sector Electrical Services Electrical maintenance and installation services for schools and tertiary institutions, including 24/7 emergency response and routine maintenance.
• Local Government Electrical Services Electrical services for government facilities including city halls, public libraries, police stations, and municipal utilities with strict compliance standards.
• Exit and Emergency Lighting Program Comprehensive exit and emergency lighting maintenance program including testing, compliance documentation, and system upgrades per Australian Standard AS2293.
• Preventative Maintenance Programs Scheduled electrical maintenance services including inspections, routine servicing, thermal imaging, and tracking for warranty compliance to extend equipment life and reduce costs.
• Data and Communications Cabling Services Structured cabling solutions including commercial and residential data installation, certified CommScope and Molex cable installation, with 5-year TrueNet warranty on ADC Krone systems.
• Air-Conditioning Services Supply, installation, and maintenance of air conditioning systems for residential, commercial, and industrial properties, including commercial refrigeration and cold storage solutions.
• Solar Installation Services Solar design and installation services including commercial, industrial, residential, and construction solar systems using quality inverters from Schneider Electric and SMA.
• Property Management Electrical Services Electrical services for property managers from retail chains, real estates, and multi-site corporations including national roll-out programs.
• Breakdown and Emergency Electrical Service 24/7 emergency electrical breakdown service for tripped circuits, loss of power, lighting faults, faulty machinery, motor and pump faults, and overloaded circuits.

Quantifiable outcome

• Two solar PV systems for a commercial site showing energy bill cost savings of over $15,000 in the first year
• +2 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered core and minor.

• Vaughan ConstructionscoreStrategic or Co-development PartnerIndustry partner celebrating diversity in the electrical contracting industry at Master Electricians Women in Contracting event.
• Aussie SwitchboardscoreStrategic or Co-development PartnerIndustry partner participating in diversity and inclusion initiatives in the electrical sector.
• MEGT (Australia) LtdcoreStrategic or Co-development PartnerTraining and employment services partner supporting workforce development in the electrical industry.
• CNW Electrical WholesalecoreChannel Partner/ Reseller/ DistributorElectrical wholesale supplier partner providing materials and equipment for installations.
• Bee DraftedminorStrategic or Co-development PartnerIndustry partner supporting workforce and recruitment solutions.
• Brisvegas MachineryminorStrategic or Co-development PartnerEquipment and machinery supplier partner for industrial operations.
• CommScopecoreTechnology or IntegrationCertified cable installer partnership for structured cabling solutions with 5 year TrueNet warranty on installations.
• MolexcoreTechnology or IntegrationCertified cable installer partnership for data and communications cabling solutions.
• ADC Krone (TrueNet)coreTechnology or IntegrationTrueNet integrator partnership providing structured cabling systems backed by 5 year warranty on installations.
• Schneider ElectriccoreTechnology or IntegrationSolar inverter supplier partnership providing quality inverters for commercial and residential solar installations.
• SMAcoreTechnology or IntegrationSolar inverter supplier partnership providing quality inverters for solar panel systems.
• Master Electricians AustraliacoreStrategic or Co-development PartnerIndustry association membership providing accreditation, training, and industry recognition. Haines is an accredited member and Silver member.
• Super Retail GroupcoreStrategic or Co-development PartnerMajor retail client partnership delivering sustainability solutions and energy savings, providing substantial ROI through state-of-the-art systems.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Programmed (Persol Australia): National facility services and maintenance provider covering electrical, HVAC and property maintenance. Overlaps with Haines on multi-site maintenance programs for enterprise customers.
• Downer Group: Large ASX-listed infrastructure services group with significant electrical, solar and facilities maintenance operations across Australia. Competes with Haines on larger commercial and government tenders.
• ISS A/S: Global facility services company with electrical, HVAC and maintenance offerings in Australia. Competes for integrated facility maintenance work with multi-site enterprise clients.
• BGIS: Global facility management and building services provider with growing Australian footprint across commercial, retail and government portfolios. Competes for the same national maintenance contracts Haines targets.
• Lendlease: Global real estate and construction group that self-performs and subcontracts significant electrical and building services scope in Australia. Indirect competitor on large construction projects.
• John Holland: Major Australian construction and infrastructure contractor that delivers electrical scope through in-house teams and subcontractors. Overlaps with Haines on transport, education and government builds.

Direct peers

• Nilsen: Australian electrical and communications contractor with national coverage across commercial, industrial and resource sectors. Direct competitor on commercial construction tenders and data cabling work.
• Stowe Australia: One of Australia's largest privately owned electrical contracting firms, delivering commercial, industrial and data communications work nationally. Closest direct competitor to Haines on multi-site enterprise electrical rollouts.
• ARA Electrical Services: Mid-sized Australian electrical contractor providing commercial, industrial and data services. Closely comparable in service mix and target customer profile to Haines.

Emerging players

• EnergyAustralia (Solar & Commercial Energy Services): Energy retailer expanding into commercial solar and energy management offerings. Partial overlap with Haines' commercial solar and sustainability services for property managers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/haineselectrical
• LinkedInlinkedin.com/company/haines-electrical
• Xx.com/haineselect

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haines Electrical Service