Bank Neo Commerce

What Bank Neo Commerce does

Bank Neo Commerce (legal entity: PT Bank Neo Commerce Tbk; IDX ticker BNC, idx:BBYB) is an Indonesian publicly listed commercial bank operating a mobile-first digital banking franchise under the consumer brand "neobank." The company originated as Bank Yudha Bhakti, established in 1990 as a conventional branch-based bank, and in 2020 rebranded to Bank Neo Commerce with PT Akulaku Silvrr Indonesia joining as a new shareholder; it concurrently launched the neobank app on iOS and Android to pivot to a digital-only distribution model without routine branch reliance. Operations are fully regulated by Otoritas Jasa Keuangan (OJK) and Bank Indonesia, with deposits guaranteed by Lembaga Penjamin Simpanan (LPS) up to Rp2 billion per customer per bank.

The product platform is built around a single mobile app that consolidates personal banking (Tabungan Neo, Tabungan NOW at 4.00% p.a., Tabungan Neo Green at 5.00% p.a. with WWF-linked donation feature, Neo Wish goal-based savings, Deposito WOW up to 7.25% p.a. and Deposito FLEXI), digital payments (QRIS, virtual accounts, hematpay, bills and top-up, cardless cash withdrawal), unsecured and micro-business lending (Neo Pinjam from 0.089% daily flat; Pinjaman Usaha Mikro up to Rp5 billion), and wealth distribution (reksa dana, Neo Emas digital gold, bancassurance, bonds, equities). A Corporate Internet Banking portal and an API Banking platform extend the same rails to enterprise, MSME, and financial-institution clients for cash management, payroll, and embedded-finance integrations. Gamified engagement modules (Neo Fortune, Neo World, SocialFi, Neo Jurnal) and a tiered Neo Membership loyalty program sit alongside traditional banking flows.

Monetization is anchored in net interest income from the loan portfolio (Rp10.11 trillion disbursed to 8.6 million individual borrowers in one year, Q2 2022–2023) complemented by transaction fees (transfers, QRIS, payment links), corporate banking service fees (cash management, API banking, commercial lending, financial-institution lending, payroll), and front-end distribution fees on wealth management products. Customer acquisition is fully digital through the app stores, organic social (Instagram, Facebook, TikTok, YouTube, X, LinkedIn), referral codes, and content marketing, with enterprise MSME and corporate segments reached through direct sales and API onboarding. Headcount is 1,001–5,000 employees and registered users reached 23+ million (BNC internal data, Q2 2023).

Name

Bank Neo Commerce

Legal name

PT Bank Neo Commerce Tbk

Website

https://bankneocommerce.co.id

Company type

Public

Founded year

2020

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Bank Neo Commerce is an Indonesian publicly listed digital bank operating the neobank mobile app, serving retail consumers, MSMEs, and corporate clients with savings, deposits, digital lending, QRIS payments, wealth, and API banking products.

Ownership category

akta.pro rank

Product category

Digital Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221), Commercial Banking (522110)

SIC

National Commercial Banks (6021), Short-Term Business Credit Institutions (6153), Functions Related To Depository Banking, Nec (6099)

akta.pro primary industry

Retail-focused Neobanks (Mass Market) (FSABAFAA)

akta.pro secondary industries

Digital Banking & Neobank Platforms (BPAMAFAD), Digital Retail Banking (Online & Mobile) (FSABAAAF), SME/Business Neobanks (FSABAFAB)

Keywords

• Digital banking services
• Consumer lending products
• Mobile payments
• Corporate cash management
• Wealth management products

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Net Interest Income (Loan Portfolio): Interest income generated from the loan portfolio, including Neo Pinjam (personal/unsecured loans) and Micro Business Loans, is the primary revenue driver. Rp10.11 trillion in credit was disbursed to 8.6 million individual customers over a one-year period (Q2 2022–2023).
2. Fee and Commission Income: Transaction fees from transfers, QRIS merchant transactions, payment processing, and account services. The bank highlights free transfers to some extents but generates revenue through various transaction-based fees.
3. Corporate Banking Services: Fees and interest income from corporate cash management, API banking, commercial lending (MSME and commercial/corporate loans), financial institution lending, and payroll services.
4. Wealth Management Products: Revenue from wealth management products including mutual funds (reksa dana), bancassurance, gold savings (Neo Emas), bonds, and stocks sold through the neobank platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Bank Neo Commerce operates a mobile-first digital banking platform ("neobank") that delivers fully self-service personal and business banking in Indonesia. Its core offerings include digital savings and time deposits, unsecured personal and micro-business lending (Neo Pinjam), QRIS and payment-link merchant acceptance, wealth management products (mutual funds, digital gold, bancassurance, bonds and stocks), and corporate cash management and API banking services for enterprises.

Product overview

Bank Neo Commerce operates as a digital bank (neobank) in Indonesia, transformed from Bank Yudha Bhakti in 2020. The company offers a unified mobile banking platform called 'neobank' with a comprehensive suite of products organized into personal banking (accounts, savings, loans, payments), business banking (SME accounts, merchant services, QRIS), and corporate services (cash management, payroll, API banking). Key personal savings products include Tabungan Neo, Tabungan NOW (high-interest daily payout), Tabungan Neo Green (eco-friendly with WWF partnership), Tabungan Neo Wish (goal-based), and Deposito WOW/FLEXI (time deposits). Lending products include Neo Pinjam (unsecured personal loans) and Pinjaman Usaha Mikro (MSME financing). The ecosystem also includes gamification features (Neo Fortune, Neo World), wealth management (mutual funds, digital gold, insurance), and B2B API Banking services for enterprise integration.

Differentiator

Problem solved

Functional benefit

Products and services

• neobank Mobile Banking App Mobile-first digital banking application (iOS and Android) that lets Indonesian consumers and businesses open accounts, save, transact, pay, borrow and invest entirely from a smartphone, with self-serve onboarding and no branch visit required.
• Rekening Neo (Personal Account) Primary digital savings/current account automatically created on app registration, serving as the main account for all individual banking transactions within neobank.
• Rekening Neo Bisnis (Business Account) Business account for Indonesian SMEs with QRIS merchant acceptance, payment links, fund management and business transaction analytics, opened digitally within the neobank app.
• Tabungan Neo (Regular Savings) Regular digital savings account with 0.5% p.a. interest, no minimum deposit and no monthly administration fee for individual retail customers.
• Tabungan NOW High-interest daily-payout savings account for individual customers, with 4.00% p.a. current rate (previously up to 5% p.a.), no minimum deposit, no admin fee and free transfers up to 25 times.
• Tabungan Neo Green Sustainable savings account paying 5.00% p.a. in total (4.00% credited to the account + 1.00% donated to WWF Indonesia environmental programs), with no minimum deposit or monthly admin fee.
• Tabungan Neo Wish (Goal-Based Savings) Goal-based savings with 4.75% p.a. interest credited daily, flexible tenor (3-7 days, 3-24 weeks, 3-24 months), auto-debit from Tabungan Neo or Tabungan NOW, and penalty-free early withdrawal.
• Tabungan Neo Bisnis Tiered business savings account paying 0.5% p.a. below Rp3 million and 4.00% p.a. at or above Rp3 million, with free interbank transfers and up to 8% p.a. for business customers.
• Deposito WOW Time deposit from Rp100,000 minimum with competitive rates from 4.75% to 7.25% p.a. across 7-day to 12-month tenors and automatic rollover options.
• Deposito FLEXI Flexible time deposit from Rp100,000 minimum paying 5.50%-7.00% p.a. across 1-12 month tenors with penalty-free early withdrawal (2.00% p.a. if broken early) and automatic rollover.
• Neo Pinjam Unsecured personal loan with quick approval, tenors up to 12 months, daily flat interest starting at 0.089%, no collateral, and same-day disbursement to the customer's neobank account.
• Pinjaman Usaha Mikro Micro business financing loan with flexible schemes, tenors from 1 year, and loan amounts up to Rp5 billion, targeted at MSMEs for working capital and investment.
• QRIS Merchant Acceptance QRIS standard QR-code payment acceptance enabling seamless QR-based customer-to-merchant payments with fast fund disbursement to merchant accounts.
• Virtual Account Payment method that allows secure and fast transfers from any bank via dedicated virtual account numbers.
• Wealth Management (Reksa Dana, Bancassurance, Neo Emas, Obligasi, Saham) Investment offering bundling mutual funds (Reksa Dana), insurance-linked products (Bancassurance), digital gold savings (Neo Emas), bonds and stocks within the neobank app.
• API Banking Open API platform enabling corporate and business clients to integrate Bank Neo Commerce payments, transfers and cash management into their own systems and platforms in real time.
• Corporate Internet Banking Online corporate banking portal for business transaction management, financial operations and account administration for corporate clients.
• Layanan Gaji (Payroll Service) Payroll management service enabling companies to process employee salary disbursements quickly and efficiently through BNC's corporate cash management stack.

Quantifiable outcome

• 23+ million registered users (BNC internal data Q2 2023)
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature6 records

Partnerships

One partnership is on record.

• TP (Telkom Indonesia's technology subsidiary)coreStrategic or Co-development Partner · 10 December 2025Bank Neo Commerce was a featured industry leader at the launch of TP's AI orchestration platform TP.ai FAB on December 10, 2025, in Jakarta. The event gathered over 50 industry leaders to discuss AI's role in digital transformation across banking, fintech, telecommunications, retail, and digital sectors, signaling Bank Neo Commerce's active engagement in Indonesia's AI-driven financial ecosystem.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/bankneocommerce
• YouTubeyoutube.com/channel/UCg299vJCx1tqEv4vMoMIv3g
• Facebookfacebook.com/bankneocommerce
• LinkedInlinkedin.com/company/pt-bank-neo-commerce-tbk
• Instagraminstagram.com/bankneocommerce
• TikToktiktok.com/@bankneocommerce

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bank Neo Commerce