Medipac Travel Insurance

What Medipac Travel Insurance does

Medipac Travel Insurance (legally Medipac International Inc.) is a privately held Canadian travel medical insurance provider headquartered at 180 Lesmill Rd, Toronto, Ontario, founded circa 1989 and operating for over 40 years (firmographic founding date of 1980; legal records indicate 1989). The company underwrites its products through Old Republic Insurance Company of Canada and operates as a third-party administrator, distributing exclusively direct-to-consumer via website (English/French), a dedicated call center, and a Toronto walk-in center — explicitly refusing broker channels. Its product portfolio centers on a base plan providing up to $2 million USD coverage, with three upgrade endorsements (MedipacPLUS at $59, MedipacMAX at $147, MedipacGOLD at $197 with $10M USD coverage), supplemented by the 4-Season Annual Plan for frequent travelers, an Underwritten Plan that accepts 70%+ of non-standard applicants, Top-Up plans, and a Superannuate Credit plan tailored to PSHCP-covered federal retirees.

The company's service backbone is Medipac Assist, a 24/7 in-house emergency medical assistance line staffed by doctors and nurses who coordinate care from intake through repatriation, with direct payment to healthcare providers where possible. This clinical capability is the core technical and operational differentiator, complemented by a US-dollar coverage option that addresses the practical reality that most travel medical claims settle in USD. Three wholly-owned subsidiaries — Medipac International Inc., Medipac Assistance International Inc., and Medigold Innovations Inc. — vertically integrate policy administration, emergency assistance, and product distribution under a single corporate umbrella.

Commercially, Medipac generates revenue through annual and single-trip insurance premiums priced by age band, medical rate category, trip length, and deductible ($0-$10,000 USD), with stacked discounts (Early Bird 5%, Claim-Free up to 5%, Loyalty Credit up to 10%, Provincial 5%). Distribution is anchored by long-standing exclusive endorsements from the Canadian Snowbird Association (since December 1992) and the Royal Canadian Legion, giving the company reach into the Canadian snowbird and senior markets without paying broker commissions. Customer segments are primarily Canadian snowbirds (seniors wintering in the U.S., Mexico, and the Caribbean), Canadian seniors with pre-existing conditions, Canadian families, federal superannuates, and non-standard-eligibility travelers. The geographic footprint is restricted to Canadian residents purchasing while in Canada, and revenue is exclusively Canadian-sourced.

Name

Medipac Travel Insurance

Legal name

Medipac International Inc.

Website

https://www.medipac.com/

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

1–10 employees

Short description

Medipac Travel Insurance is a privately held Canadian insurer providing direct-to-consumer travel medical insurance and 24/7 in-house emergency medical assistance, primarily serving Canadian snowbirds, seniors, families, and federal retirees through endorsements with the Canadian Snowbird Association and Royal Canadian Legion.

Ownership category

akta.pro rank

Product category

Travel Medical Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Travel Medical Insurance (Individual) (FSAIAEAI)

akta.pro secondary industries

Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation) (FSAJAJAB), Travel Medical & Health Insurance Platforms (THALALAC)

Keywords

• Travel medical insurance
• Snowbird insurance
• Emergency medical assistance
• Pre-existing condition coverage
• Annual travel health plans

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Travel Medical Insurance Premiums: Medipac generates revenue through annual and single-trip travel medical insurance premiums. The company offers tiered coverage options (MedipacGOLD, MedipacMAX, MedipacPLUS) with add-on endorsements and upgrades. Premiums vary based on age band, trip length, medical condition (rate category), deductible selection, and coverage limits selected. The company is underwritten by Old Republic Insurance Company of Canada.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Medipac Travel Insurance provides travel medical insurance plans for Canadian travellers, snowbirds and seniors, including a base plan with $2 million USD coverage plus tiered upgrade endorsements (MedipacPLUS, MedipacMAX, MedipacGOLD up to $10 million USD), annual multi-trip plans, top-up coverage and individually underwritten plans for non-standard eligibility. All policies include 24/7 access to Medipac Assist, an emergency assistance service staffed by in-house doctors and nurses who coordinate care and arrange direct payment to healthcare providers. Products are underwritten by Old Republic Insurance Company of Canada and sold exclusively direct-to-consumer via website, phone and a Toronto walk-in centre.

Product overview

Medipac Travel Insurance offers a portfolio of travel medical insurance products for Canadian travelers, snowbirds, and seniors. The core product is the Medipac Base Plan providing $2 million USD coverage including COVID-19. Three enhancement tiers build on the base: MedipacPLUS ($59 add-on with 9 benefits, $5M max), MedipacMAX ($147 add-on with $5M coverage and discount protection), and MedipacGOLD ($197 premium tier with $10M coverage and U.S. dollar coverage). Specialized plans include the 4-Season Annual Plan for frequent travelers, the Underwritten Plan for those with pre-existing conditions, Top-Ups for extending existing coverage, and the Superannuate Credit for government retirees. All plans include Medipac Assist 24/7 medical emergency support provided by in-house medical professionals. The insurance is underwritten by Old Republic Insurance Company of Canada.

Differentiator

Problem solved

Functional benefit

Brands

• MedipacGOLD: Premium travel insurance plan with $10 million coverage, USD coverage, and exclusive benefits including pet transport, family bedside benefit, and deductible credit.
• MedipacMAX
• MedipacPLUS
• Early Bird Travel Insurance
• 4-Season Annual Plan

Products and services

• Medipac Base Plan

Quantifiable outcome

• Coverage of $2 million USD standard - double the Canadian Snowbird Association's recommended minimum of $1 million USD
• +5 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• Canadian Snowbird Association (CSA)coreGTM or Marketing PartnerFormal endorsement and partnership relationship with Canada's premier snowbird advocacy organization. CSA represents hundreds of thousands of Canadian travelers who winter in warm climates. Medipac provides exclusive insurance products to CSA members with special discounts. This partnership began in December 1992 and has generated over $25 million in savings for CSA members.
• Royal Canadian LegioncoreGTM or Marketing PartnerFormal endorsement relationship with Canada's largest veterans' organization. The Legion represents senior Canadian veterans and their families who may require travel medical insurance. This endorsement provides credibility and access to the Legion's membership base.
• Old Republic Insurance Company of CanadacoreTechnology or IntegrationPrimary insurance underwriter for Medipac Travel Insurance products. Old Republic is a licensed Canadian insurance company that provides the actual insurance coverage backing Medipac's policies. The relationship involves claims processing, policy administration, and compliance oversight. Medipac handles third-party administration and customer service while Old Republic provides the insurance capacity.
• Medipac Assistance International Inc.coreTechnology or IntegrationRelated entity that provides emergency medical assistance services (Medipac Assist). Staffed by doctors and nurses, Medipac Assist provides 24/7 emergency coordination, hospital/clinic/physician referrals, medical evacuation coordination, and family notification services.
• Medigold Innovations Inc.coreTechnology or IntegrationRelated entity that administers Medipac-branded products and services. Handles product distribution, policy administration, and service delivery in jurisdictions where Medipac products may be lawfully offered for sale.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• TuGo: Canadian travel insurance provider offering single-trip and annual medical coverage for Canadian travelers, with a similar snowbird and senior focus. Directly competes with Medipac for the same core customer segment and through similar broker and direct channels.
• Manulife Travel Insurance: One of Canada's largest insurers offering travel medical insurance products to individuals and groups, including coverage for snowbirds. Competes with Medipac on price, coverage limits, and pre-existing condition handling.
• Blue Cross (Canadian Blue Cross plans): Canadian non-profit regional health insurance carriers offering travel medical coverage to Canadian residents, frequently through provincial Blue Cross plans. Directly competes with Medipac for Canadian snowbirds and seniors.
• GMS Travel Insurance: Canadian health and travel insurance provider focused on individuals and families, including coverage for snowbirds and seniors. Directly competes with Medipac on travel medical products for Canadian residents.

Broad incumbents

• Allianz Travel Insurance: Global travel insurance incumbent offering travel medical coverage in Canada and worldwide. Overlaps with Medipac's product set but as part of a much broader insurance portfolio, and competes through both digital and broker channels.
• Sun Life Financial Travel Insurance: Major Canadian insurance and financial services company offering travel medical insurance as part of a broader life, health, and wealth portfolio. Competes with Medipac via direct and group channels and has substantially larger distribution resources.
• RSA Travel Insurance (Intact Financial): Canadian personal and commercial insurer offering travel medical coverage through its brands. Competes with Medipac in the Canadian snowbird market but is a larger, multi-line insurance carrier rather than a snowbird specialist.

Emerging players

• World Nomads: Digital-first travel insurance provider targeting adventurous and younger travelers, with growing reach into the Canadian market. Overlaps with Medipac on travel medical coverage but competes on digital UX and younger demographic segments where Medipac is under-served.

Regional players

• Pacific Blue Cross Travel Insurance: BC-based Canadian Blue Cross plan offering travel medical insurance primarily to residents of western Canada. Comparable to Medipac in product structure but reaches the market through a more regional geographic footprint.

Others

• Travel Insurance Association of Canada (industry body): Industry association representing Canadian travel insurers and providers. Comparable to Medipac only as an ecosystem participant—not a direct competitor—but relevant for understanding the broader Canadian travel insurance market structure and CSA-recommended coverage standards.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medipac-travel-insurance

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medipac Travel Insurance