What Stadt Duren does

Stadt Düren is a German municipal government entity (Gemeinde) under public law, headquartered at Kaiserplatz 2-4 in Düren, North Rhine-Westphalia. It is the sole administrative authority for the city of Düren and surrounding Rur Valley region, providing a comprehensive bundle of public services to residents, local businesses, youth, families, and visitors. Operating under the principle of Kommunale Selbstverwaltung and state oversight from Kreis Düren and North Rhine-Westphalia, the city is led by Bürgermeister Frank Peter Ullrich with a four-Dezernat executive structure spanning general administration, finance (Stadtkämmerer Stephan Schlaak), planning and building (Technischer Beigeordneter Niels-Christian Schaffert), legal/security/citizen services (Christine Käuffer), and demographics/social affairs (Christopher Löhr). The organization employs approximately 1,300 staff and trains roughly 100 apprentices annually across legal, business administration, Notfallsanitäter, and Erzieher roles.

The operational core is the Bürgerportal (Onlinedienste), a 24/7 digital citizen services platform delivering electronic residence registration (elektronische Wohnsitzanmeldung), business registration (Gewerbeanmeldung), dog tax administration, resident parking permits, civil registry documents (Urkunden vom Standesamt), and housing allowance (Wohngeld) applications. This digital layer is complemented by physical administrative offices (city hall, Personalamt at Markt 2, Jugendamt, Personalrat), 14 distributed youth facilities with 5 mobile youth workers, an interactive Geoportal Düren spatial data platform, the dueren4Ju youth engagement portal, and the upcoming eezy digital transport tariff replacing City-Ticket XL in June 2026. Cultural and economic offerings include the sharemagazines digital reading platform (900+ titles), Dürener Sommer youth vacation program, Der Schnelle Emil mobile play bus, the historic Annakirmes fair, and the 700-year-old Wochenmarkt weekly market, alongside economic development (WIN.DN), integration services (IQ.DN), and adult education (VHS Rur-Eifel).

Revenue mechanics rely on a mix of municipal taxes (Realsteuerhebesätze including property tax), state allocations, general tax funding, and targeted service fees for specific transactions (dog tax, parking permits, civil registry documents, housing allowance processing). The go-to-market is direct-to-citizen through both self-serve digital channels and physical offices, supplemented by strategic sub-brands (WIN.DN, IQ.DN, dueren4Ju, eezy-Tarif) that segment engagement by audience. The customer base spans all residents of Düren as the primary segment, with secondary segments covering local businesses (registration and commercial space support via WIN.DN), youth and families (up to age 27 via dueren4Ju), and visitors and new residents (tourism, transport, and welcome services). Operating geography is bounded to Düren, Kreis Düren, North Rhine-Westphalia, and the broader Rur Valley region, with no international footprint. The core operating subsidiary is Dürener Service Betrieb (DN-SB).

Name

Stadt Duren

Legal name

Stadt Düren

Website

https://dueren.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Düren is a German municipal government (Gemeinde) serving residents, businesses, youth, families, and visitors of Düren, North Rhine-Westphalia. It provides administrative services, youth programs, economic development, transport, and cultural offerings via a digital Bürgerportal and physical offices, with ~1,300 employees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Services to Buildings and Dwellings (5617), Administrative and Support Services (561)

SIC

Transportation Services (4700), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Local Transportation, Parking & Mobility Administration (BPAIACAM)

akta.pro secondary industry

Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL)

Keywords

• Municipal administration
• Public administration
• Citizen services
• E-government services
• Public sector services

Headquarters

HQ city

Düren

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Taxes and Service Fees: Municipal tax revenue (Realsteuerhebesätze) including property taxes and various service fees collected from citizens and businesses.
2. Administrative Services: Public administrative services funded by general taxation and citizen fees for specific services like dog tax, parking permits, and civil registry documents.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Stadt Düren is a German municipal government entity that delivers public administration services to residents and businesses within the city of Düren, North Rhine-Westphalia. Core offerings include electronic residence registration, business registration, civil registry documents, dog tax, resident parking permits, and housing allowance through the Bürgerportal digital citizen portal. The municipality also provides youth and family services (dueren4Ju, Dürener Sommer, mobile youth work), cultural and tourism programs (Annakirmes, Stadtbücherei sharemagazines), economic development support (WIN.DN), and public transportation integration via the eezy tariff system.

Product overview

Stadt Düren operates a unified citizen services platform centered on the Bürgerportal (Onlinedienste), which serves as the primary digital gateway for municipal administrative services. This core platform is complemented by specialized digital services including sharemagazines for digital reading, the eezy-Tarif for public transport, the Geoportal for geographic information, and dueren4Ju for youth services. The portfolio also includes seasonal programs like Dürener Sommer and mobile services such as Der Schnelle Emil. The offering functions as a platform-based architecture where the Bürgerportal provides foundational access to various municipal services, with specialized sub-portals and modules extending functionality for specific citizen groups and use cases.

Differentiator

Problem solved

Functional benefit

Brands

• WIN.DN: Economic development and business promotion initiative for Düren
• IQ.DN
• dueren4ju
• eezy-Tarif

Products and services

• Bürgerportal (Onlinedienste) Digital citizen portal providing electronic municipal services including residential registration, business registration, dog tax, resident parking permits, civil registry documents, and housing allowance applications for Düren residents and businesses.
• sharemagazines Digital reading service in the Stadtbücherei Düren providing access to over 900 current newspapers and magazines via QR code on smartphones or provided iPads, without requiring a library card.
• eezy-Tarif Digital public transport tariff system replacing City-Ticket XL, enabling simple, digital, and flexible use of buses and trains in Düren starting June 2026.
• Geoportal Düren Interactive geographic portal providing access to spatial data, maps, and location-based information for the city of Düren.
• dueren4Ju Youth portal offering leisure activities, spots, news, jobs, volunteer opportunities, youth participation, feedback, counseling services, and youth protection information for young people aged 14-27 in Düren.
• Dürener Sommer Annual summer vacation program for children and teenagers featuring workshops, excursions, and various activities across different age groups.
• Der Schnelle Emil (Spielbus) Mobile children's office (play bus) service for children aged 3-14 that visits various locations in the city, providing play activities including face painting, crafts, games, and movement activities.

Quantifiable outcome

• Digital citizen portal available 24/7 reducing need for physical office visits for many administrative tasks
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Lions Club Düren-RurstadtminorOthersLions Club Düren-Rurstadt made a generous donation enabling the Spielpädagogischer Dienst (Play Pedagogical Service) of the Jugendamt to acquire 'Emilinchen', a trailer filled with play equipment for playground festivals and community events.
• WIN.DN (Wirtschaft in Düren)coreStrategic or Co-development PartnerWIN.DN is the economic development initiative of Stadt Düren, promoting business location, structural change (Strukturwandel), skilled workforce development, business founding and innovation, commercial real estate, and city management.
• IQ.DNcoreStrategic or Co-development PartnerIQ.DN is an integration initiative of Stadt Düren supporting integration and migration services in cooperation with various partners.
• VHS Rur-EifelcoreChannel Partner/ Reseller/ DistributorVolkshochschule (Adult Education Center) Rur-Eifel provides educational programs in partnership with the municipality.
• Various Youth Organizations and Volunteer GroupscoreStrategic or Co-development PartnerPartnership with numerous youth organizations, sports clubs, cultural institutions, and volunteer groups including Spielplatzpaten (playground sponsors) supporting youth facilities and community programs throughout Düren.
• Evangelische Gemeinde zu DürencoreStrategic or Co-development PartnerPartnership with Protestant church providing Psychologisches Beratungszentrum (Psychological Counseling Center), Schuldnerberatung (Debt Counseling), and Zivilisationsberatung (Civil counseling) services to citizens.
• Agentur für Arbeit Düren (Employment Agency)coreStrategic or Co-development PartnerCareer counseling services for youth and adults provided in partnership with the federal employment agency at Moltkestr. 49, 52351 Düren.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• MACH AG: German e-government software vendor providing Bürgerportal, document management, and process digitization to municipalities including many NRW cities. Comparable because it builds the underlying digital infrastructure that Stadt Düren uses.

Direct peers

• Stadt Aachen: NRW municipal peer operating a comparable digital citizen portal, parking permit system, public transit tariff, and youth services portfolio. Shares the same NRW municipal code and Bevölkerungsstruktur context.
• Stadt Bonn: NRW municipal government providing the same core services (Bürgerportal, public transit integration, parking permits, family/youth programs, economic development). Operates under identical legal framework (Gemeindeordnung NRW) and is structurally the closest peer.
• Stadt Köln: Largest NRW city with comparable municipal administration scope (citizen services, public transit, parking permits, youth/family services, economic development). Most directly comparable to Stadt Düren in functional mandate, only at significantly larger scale.
• Stadt Mönchengladbach: NRW mid-sized city of comparable population scale (~260K) and demographic profile. Runs a parallel set of citizen services, public transit, parking management, and structural transformation programs.
• Stadt Bergisch Gladbach: Adjacent NRW city in the Rheinisch-Bergischer Kreis with similar mid-sized municipal scope, e-government services, and Bürgerportal functionality. Directly comparable administrative scale to Stadt Düren.

Broad incumbents

• Kreis Düren: The parent administrative district (Landkreis) overseeing Stadt Düren. Operates district-level services (public health, social services, vocational education) that complement municipal functions — relevant peer for understanding the broader governance architecture.
• Landeshauptstadt Düsseldorf: State capital of NRW with broader regional administrative remit and larger scale. Provides overlapping citizen services, economic development, and transit but with materially larger budget and broader mandate than Stadt Düren.
• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Bavarian municipal IT service provider offering e-government, payroll, and administrative software to German municipalities. Represents the broader ecosystem of providers enabling digital municipal services comparable to those Stadt Düren delivers.

Others

• KGSt (Kommunale Gemeinschaftsstelle für Verwaltungsmanagement): German municipal management consultancy and benchmark provider serving cities and districts across Germany. Relevant because it shapes best-practice standards that Stadt Düren's administration follows and is benchmarked against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pg/StadtDN/posts
• Instagraminstagram.com/accounts/login/?next=https%3A%2F%2Fwww.instagram.com%2Fstadtdueren%2F&is_from_rle

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Duren