B&I

What B&I does

B&I s.a.l (operating as Benchmark & Improve) is a Lebanon-based private management consulting and healthcare analytics firm headquartered in Hamra, Beirut. The company targets healthcare institutions, authorities, regulators, researchers, and third-party payers with a value-based care transformation proposition, combining a cloud-based analytics platform called VAO (Visualization, Awareness, Optimization) with three consulting service lines: Financial Services (Activity-Based Costing, Packaged Services Design, Flexible Budgeting System), Managerial Services (organizational restructuring, process reengineering, quality audits, customer experience valuation, change management), and Data Consulting (governance, quality, security, availability, lifecycle management).

The core technology is the VAO platform, offered in a Single-Sided deployment for individual institutions and a Multi-Sided deployment for cross-organizational benchmarking across hospitals, syndicates, policymakers, and industry stakeholders. VAO integrates multiple data sources into customizable interactive dashboards and applies the proprietary Benchmark Zero methodology to establish baseline performance metrics against which iterative improvements are measured. Supporting service modules add activity-based costing, dynamic service bundling and pricing, and flexible budgeting simulation capabilities.

The business model combines SaaS-style platform subscription revenue with project-based professional services for implementation, change management, and ongoing advisory work. Go-to-market is direct enterprise sales targeting healthcare organizations, with no publicly disclosed pricing tiers and quote-based contracts. The company is privately held as a Société Anonyme Libanaise, founded by healthcare experts with AbdulRahim Hannawi as founder and executive chairman, and operates regionally across the Middle East with no disclosed funding rounds, partnerships, patents, certifications, or named enterprise customers in the available data.

Name

B&I

Legal name

B&I s.a.l

Website

https://bi.care

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

B&I is a Lebanon-based healthcare analytics and consulting firm offering its VAO cloud platform and financial, managerial, and data consulting services to hospitals, regulators, and payers pursuing value-based care transformation.

Ownership category

akta.pro rank

Product category

Healthcare Analytics Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk) (HLACAHAA)

akta.pro secondary industry

Healthcare Data Lakes, Lakehouses & Cloud Warehouses (HLACAIAA)

Keywords

• Healthcare analytics
• Value-based care
• Activity-based costing
• Clinical benchmarking
• Healthcare consulting

Headquarters

HQ city

Hamra

HQ country

Lebanon

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Analytics Platform (VAO): Cloud-based SaaS platform subscription for healthcare institutions providing visualization, awareness, and optimization capabilities for performance benchmarking and cost analysis.
2. Financial Consulting Services: Activity-Based Costing implementation, Packaged Service Design, and Flexible Budget Design consulting engagements for healthcare organizations.
3. Managerial Consulting Services: Organizational restructuring, process reengineering, quality audits, customer experience valuation, and change management consulting services.
4. Data Consulting Services: Data governance, quality management, security, availability, and alignment consulting to help healthcare organizations develop integrated data approaches.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

B&I sells the VAO (Visualization, Awareness, Optimization) cloud-based healthcare analytics platform, deployed as either a single-institution (Single-Sided) or cross-organizational (Multi-Sided) benchmarking solution, alongside financial, managerial, and data consulting services. The platform integrates multiple healthcare data sources into customizable interactive dashboards supporting Activity-Based Costing, dynamic service bundling and pricing, flexible budgeting, and the proprietary Benchmark Zero baseline methodology for continuous performance improvement.

Product overview

B&I offers a unified platform-plus-services model centered on the VAO (Visualization, Awareness, Optimization) platform. VAO is a cloud-based analytics platform available in Single-Sided (for individual institutions) and Multi-Sided (for cross-organizational benchmarking) deployments. This core platform is complemented by three service categories: Financial Services (Activity-Based Costing, Packaged Services Design, Flexible Budgeting System), Managerial Services (Restructuring, Reengineering, Quality/Compliance Audit, Customer Experience Valuation, Change Management), and Data Consulting (Governance, Quality, Security, Availability, Management, Alignment). The VAO platform integrates data sources and delivers interactive dashboards for performance visualization, situational awareness, and process optimization.

Differentiator

Problem solved

Functional benefit

Brands

• VAO (Visualization, Awareness, Optimization): A cloud-based platform designed to take decision makers through a process starting with discovery, then situational awareness leading to iterations of enhancements. Available in single-sided (for individual institutions) and multi-sided (for groups of hospitals, syndicates, policymakers) versions.
• VAO Platform

Products and services

• VAO Platform (Visualization, Awareness, Optimization) Cloud-based healthcare analytics platform that takes decision-makers through discovery, situational awareness, and continuous optimization. Integrates multiple data sources into customizable interactive dashboards, available in single-sided (single institution) and multi-sided (cross-organizational benchmarking) deployments, for healthcare institutions, authorities, regulators, and payers.
• VAO Single-Sided Platform

Quantifiable outcome

• Continuous performance improvement with surgical precision budgeting through iterative Benchmark Zero methodology
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Strata Decision Technology: Strata offers activity-based costing, service line analytics, and financial decision support for hospitals, closely overlapping B&I's Activity-Based Costing, Packaged Services Design, and Flexible Budgeting modules.
• Midas+ (Conduent): Midas+ provides clinical and financial benchmarking, decision support, and performance analytics for hospitals, paralleling B&I's cost/quality benchmarking and performance improvement focus within healthcare institutions.
• MedeAnalytics: MedeAnalytics provides healthcare analytics for payers, providers, and employers covering cost, quality, and value-based performance, comparable to B&I's VAO single- and multi-sided modules serving institutions, payers, and regulators.
• Health Catalyst: Health Catalyst provides a healthcare data and analytics platform that supports value-based care, population health, and cost/quality benchmarking across hospitals and health systems, directly mirroring B&I's VAO platform positioning.

Emerging players

• LeanKit (Planview LeanKit): LeanKit offers value-stream and process improvement tooling used by healthcare providers for continuous improvement, an adjacent capability to B&I's managerial services and process reengineering offerings.

Broad incumbents

• Qlik (Healthcare Solutions): Qlik provides data integration and analytics platforms used by healthcare organizations for customizable dashboards, comparable to VAO's interactive dashboards and multi-source data integration features.
• Sg2 (Vizient): Sg2, now part of Vizient, delivers healthcare forecasting, benchmarking, and performance analytics to health systems and industry partners, closely matching B&I's multi-sided benchmarking and value-based care insights offering.
• Premier Inc. Premier is a large healthcare performance improvement and group-purchasing alliance offering benchmarking, analytics, and value-based care services to a broad U.S. hospital membership base, overlapping with B&I's cross-institutional benchmarking thesis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about B&I