MGM Global

What MGM Global does

MGM Global Air Pvt. Ltd. is a privately held Indian New Generation GSSA (General Sales and Service Agent) company, founded in 2009 and headquartered in Mumbai, that provides cargo sales representation and supervising cargo operations for international airlines across India, the USA and Mauritius. The company represents 15+ airlines — primarily mid-sized and developing-market flag carriers — covering hubs and stations across Africa, South Asia, Central Asia and China, with GSA mandates spanning airline brands such as Air Madagascar, Air Moldova, Cambodia Angkor Air, China Cargo Airlines, China Southern, LAM Mozambique, MIAT Mongolian, Regent Airways, Shandong Airlines and Surinam Airways.

Its service offering is organized around four operational modules delivered alongside the core GSA Representation mandate: Reservations & Customer Service (capacity control, booking system, track and trace, AWB stock management, electronic messaging, dedicated data capture); Operations & Handling (24/7 cargo ops team with duty managers, special cargo requirements, GHA supervision for revenue optimization, local handling and trucking coordination); Sales (innovative strategies tailored per airline, market analysis-driven targeting, incentive schemes); and Marketing (email mailers, social media, printed materials, corporate events, trade publication liaison). The technology stack centers on a Cargo Operations Management System providing IT support for administration and operations management.

The business model is commission-based: MGM earns transaction-fee revenue from airlines on cargo sales it generates in the represented markets. Go-to-market is B2B sales-led, targeting international airlines seeking local expertise and market presence in India and abroad, with downstream cargo capacity sold to freight forwarders and logistics companies. The company operates from three Indian offices — Mumbai (Sahar Cargo Estate, Andheri East), Kolkata (New Town, Rajarhat) and New Delhi (IGI Airport cargo complex) — and is led by Director Gopal Krishan with a workforce of ex-Airline professionals combining five decades of air cargo experience.

Name

MGM Global

Legal name

MGM Global Air Pvt. Ltd.

Website

https://mgmglobalair.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

MGM Global Air is a Mumbai-based New Generation GSSA founded in 2009 that provides cargo sales representation and operations supervision for 15+ international airlines across India, the USA and Mauritius.

Ownership category

akta.pro rank

Product category

Air Cargo GSA Services

NAICS

Support Activities for Air Transportation (4881), Nonscheduled Air Transportation (4812)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Air Transportation, Nonscheduled (4522)

akta.pro industry

PRIMARYTHAKALAG

Airline GSA / Representation & Ticket Sales Offices

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Air Ticketing Agencies & IATA Agents

Keywords

• Air cargo GSA services
• Airline cargo representation
• Freight forwarding support
• Cargo sales agency
• Airline ground operations

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. GSA Commission Revenue: As a General Sales and Service Agent (GSSA), MGM Global Air earns commission-based revenue from airlines for sales generated in their represented markets. The company covers both Cargo Sales and Supervising Cargo Operations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

MGM Global Air provides General Sales and Services Agent (GSSA) representation for international airlines, covering both air Cargo Sales and Supervising Cargo Operations in India, USA, and Mauritius. The company delivers full commercial, administrative, and operational support to airline clients, including reservations, customer service, 24/7 cargo operations handling, sales, and marketing of airline brands. Core activities center on representing airlines in markets where they lack direct presence, helping them establish market position and generate additional cargo revenue.

Product overview

MGM Global Air operates as a single unified GSSA (General Sales and Services Agent) platform providing comprehensive airline representation services in India and international locations (USA and Mauritius). The offering centers on the core GSA Representation product, supplemented by integrated modules for Reservations & Customer Service, Operations & Handling, Sales, and Marketing. The company works with online and offline airlines, providing full commercial, administrative, and representation support from brand establishment through market recognition.

Differentiator

Problem solved

Functional benefit

Products and services

• GSA Representation General Sales and Services Agent representation of international airlines in India, USA, and Mauritius, providing full commercial, administrative, and operational support including brand establishment, sales, and market recognition.
• Reservations & Customer Service Capacity control management, booking systems, track and trace, electronic messaging, AWB stock management, and dedicated data capture unit for cargo bookings, with customer service follow-up at every stage of cargo movement.
• Operations & Handling 24/7 cargo operations team with duty managers, handling of special cargo requirements, supervision of Ground Handling Agents (GHAs) for revenue optimization, and coordination with local handling and trucking companies.
• Sales Services Innovative sales strategies tailored to each airline, experienced sales team, targeted sales using market analysis and local expertise, and value-added services including personalized incentive schemes and face-to-face meetings with freight forwarders.
• Marketing Services Continuous promotion of airline brands in the market through email mailers, social media, printed material, corporate and promotional events, and close liaison with key trade publications via press releases and advertising.

Quantifiable outcome

• Ideal partner to establish market presence overseas and generate additional revenue

Named customers14 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

14 partnerships are on record, tiered core.

• Air MadagascarcoreChannel Partner/ Reseller/ DistributorMGM Global Air serves as GSA representation for Air Madagascar cargo operations in Madagascar, covering hubs including TNR, FTU, MOQ, SMS, TMM, DZA, RUN, DIE, MJN, NOS, SVB, TLE, YVA.
• Air MoldovacoreChannel Partner/ Reseller/ DistributorMGM Global Air provides GSA representation for Air Moldova connecting KIV hub to DME destination.
• Bhutan AirlinescoreChannel Partner/ Reseller/ DistributorMGM Global Air represents Bhutan Airlines for cargo operations on PBH/KTM routes.
• Cambodia Angkor AircoreChannel Partner/ Reseller/ DistributorMSA representation covering PNH and REP, SGN, CAN, DAD, KOS hubs for Cambodia Angkor Air.
• China Cargo AirlinescoreChannel Partner/ Reseller/ DistributorGSA representation for China Cargo Airlines domestic China cargo operations across 40+ cities including major hubs PEK, CAN, CSX, and others.
• China SoutherncoreChannel Partner/ Reseller/ DistributorGSA representation for China Southern Airlines domestic China cargo operations.
• Hunnu AircoreChannel Partner/ Reseller/ DistributorMGM Global Air provides GSA representation for Hunnu Air at ULN hub.
• Iraqi AirwayscoreChannel Partner/ Reseller/ DistributorGSA representation for Iraqi Airways operations at HUB/BGW stations.
• LAM (Mozambique Airlines)coreChannel Partner/ Reseller/ DistributorMGM Global Air serves as GSA for LAM Mozambique Airlines covering MPM hub and connecting stations APL, BEW, VNX, TET, POL, MNC, UEL, VXC.
• MIAT Mongolian AirlinescoreChannel Partner/ Reseller/ DistributorGSA representation for MIAT Mongolian Airlines at ULN hub.
• Myway AirlinescoreChannel Partner/ Reseller/ DistributorMGM Global Air provides GSA representation for Myway Airlines at TBS hub.
• Regent AirwayscoreChannel Partner/ Reseller/ DistributorGSA representation for Regent Airways cargo operations at DAC/CGP stations.
• Shandong AirlinescoreChannel Partner/ Reseller/ DistributorMGM Global Air represents Shandong Airlines for cargo operations at KMG hub with connections to TNA, TAO, XMN, NKG.
• Surinam AirwayscoreChannel Partner/ Reseller/ DistributorGSA representation for Surinam Airways at PBM hub with connections to GEO, AUA, CAY, POS, BEL, CUR.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MGMglobalAir
• LinkedInlinkedin.com/company/mgm-global-air-pvt--ltd-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MGM Global