Ozark Missouri

What Ozark Missouri does

The City of Ozark, Missouri is a 4th-class municipal government seated in Christian County, Missouri, operating since at least 1841 and governed by an elected Mayor (Don Currence) and a six-member Board of Aldermen across three wards, with day-to-day administration led by City Administrator Eric Johnson. It delivers the full suite of municipal services to residents and ~430 listed businesses within city limits — public safety through the Ozark Police Department, water/wastewater/trash utility billing, streets and stormwater, parks and recreation (anchored by The Ozark Community Center, also called The OC), code enforcement and building inspections under 2018 ICC codes, planning and zoning, and a Municipal Court operating as a division of the 38th Circuit Court.

The underlying technology stack is standard government SaaS rather than proprietary IP: CivicPlus CivicEngage powers the public-facing website (ozarkmissouri.com) and job postings; ArcGIS/Esri StoryMaps power the interactive Project Tracker, parks/trails map, and Find Your Ward tool; eCode360 hosts the municipal code; ePayUB handles online utility payments; JotForm captures resident intake; Constant Contact distributes the monthly newsletter. Internal differentiation is modest but real — radio-transmitter water meters for remote reading and leak detection, an in-house GIS capability, and a recently introduced AI-style digital guide named Finley (a river otter persona) that helps residents navigate the website via natural-language queries. Sub-brands include The OC, Chadwick Flyer (Trail/Bridge), Finley River Camps, Clean Green Ozark, Ozark Tiger Sharks, and Neal Grubaugh Municipal Pool.

Ozark funds operations through a diversified public-sector mix: usage-based water/sewer/trash utility billing (recurring, transaction-based); transaction-based permits, licenses, and building fees; subscription-style parks & recreation memberships and program fees; ad valorem and local taxes plus intergovernmental grants (notably $1.97M from the Missouri Department of Economic Development and Missouri Blue Shield law-enforcement grants); and small transactional fees such as the $75 dog adoption fee. Revenue is essentially capped at the size of the resident/business base inside city limits, with no external customer channel and no third-party resellers; growth is driven by population expansion, rate adjustments, and grant capture. Recent strategic positioning has emphasized infrastructure (Chadwick Flyer Multimodal Bridge, May 2026), innovation recognition (back-to-back MML Large City Innovation Awards, 2025 and 2026), and potential home-rule expansion via the April 7, 2026 charter commission ballot question.

Name

Ozark Missouri

Legal name

City of Ozark, Missouri

Website

https://ozarkmissouri.com

Company type

Public

Founded year

1841

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Ozark, Missouri is a 4th-class municipal government in Christian County providing public safety, water/wastewater utilities, parks and recreation, building permits, and municipal court services to residents and ~430 businesses within city limits, governed by an elected Mayor and six-member Board of Aldermen.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Sewage Treatment Facilities (221320), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213), Administration of Conservation Programs (92412), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953), Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Municipal Wastewater Collection (Sewer Networks) (BPALAMAA)

akta.pro secondary industries

Parking Management & Enforcement (Citations, Permits, Compliance) (BPABAKAB), Environmental & Occupational Health Surveillance Programs (HLAJANAI), Coin-Operated Laundromats (Self-Service) (HSAJAAAA)

Keywords

• Municipal government services
• Public safety services
• Water utility billing
• Parks and recreation
• Community development

Headquarters

HQ city

Ozark

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Water and Wastewater Utility Billing: Recurring charges for water meters, sewer service (including a Summer Sewer Program), and trash/recycling billed through Utility Billing Water Department; customers pay via automated checking/savings or online portal.
2. Permits, Licenses, and Building Fees: One-time and ongoing fees for building permits, business registration, code compliance inspections, and planning & development permits per the published fee schedule.
3. Local Taxes and Intergovernmental Grants: City receives local tax revenue plus grant funding (e.g., $1.97 million from Missouri Department of Economic Development for infrastructure/transportation; Missouri Blue Shield grants of up to $50,000 to participating communities).
4. Animal Control Adoption Fees: $75 fee per dog adoption through the Ozark Police Department's Canine Control Division, covering mandatory vet visit and vaccinations.
5. Parks & Recreation Memberships and Program Fees: Memberships, personal training, youth sports leagues, swim lessons, summer camp programs, pavilion/banquet rentals, and special events at The Ozark Community Center (The OC).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

The City of Ozark is a municipal government that delivers public safety (police, municipal court, animal control), water and wastewater utility billing with trash/recycling, parks and recreation programming at The Ozark Community Center, building permits and inspections, planning and zoning services, and civic engagement programs to residents and businesses within Ozark city limits in Christian County, Missouri. Operations are supported by a CivicPlus-powered website with the Finley digital guide, GIS-based project trackers, online utility bill pay via ePayUB, and integrated department service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• The OC (Ozark Community Center): The City's community recreation center offering fitness, aquatics, sports, personal training, banquet facilities and memberships, located at 1530 W. Jackson.
• Chadwick Flyer (Trail/Bridge)
• Finley River Camps
• Finley
• Clean Green Ozark
• Ozark Tiger Sharks
• Neal Grubaugh Municipal Pool

Products and services

• City of Ozark Official Website (ozarkmissouri.com) Municipal government website built on CivicPlus CivicEngage that aggregates news, agendas, permits, payments, job applications, GIS maps, the municipal code, and department directories for residents, businesses, and visitors.
• The Ozark Community Center (The OC) City-owned recreation, fitness, and aquatics facility at 1530 W. Jackson offering a fitness center, personal training, group fitness, aquatics, KidZone, banquet/meeting rooms, memberships, party rentals, and a FEMA storm shelter.
• Ozark Police Department Municipal law-enforcement agency providing patrol, investigations, K9, drone, bike, and community-outreach services, plus canine control/dog adoption, camera registration, crime tips, citizens academy, and a Drone/UAS program.
• Ozark Municipal Court Division of the 38th Circuit Court of Christian County that adjudicates violations of the Ozark Municipal Code, including traffic offenses, stealing, common assault, and other ordinance violations, presided over by Associate Circuit Judge Bacon since January 2022.
• Ozark Public Works City department responsible for streets, vehicles, engineering, GIS, MS-4 stormwater compliance, FOG inspection, wastewater (Elk Valley and Ozark treatment plants), water/sewer, snow removal, emergency management, and the annual limb pick-up program.
• Ozark Building Department Code-compliance and inspections division that approves and inspects all new private construction in Ozark under the 2018 ICC Building Codes and 2017 National Electrical Code, with third-party reviews for architecture, engineering, stormwater, and traffic.
• Planning & Development Department City department that handles planning, zoning, code compliance, business registration, permits and licenses, floodplain management, the Comprehensive Plan, and corridor planning ("Onward Ozark!").
• Ozark Water Utility Billing Utility billing and customer service function for water, sewer, trash, and recycling accounts; uses radio-transmitter meter-pit lids for leak detection and is governed by Ozark City Ordinance Section 700.090 for meter/transmitter damage liability.
• Online Payments (ePayUB) Online bill-pay portal for Ozark utility customers hosted on the ePayUB platform; exposed from the site header for resident account access.
• Ozark Major Project Tracker Interactive StoryMaps-based tracker of major city capital and infrastructure projects, surfaced under "Popular Resources" on the homepage and built on the city's ArcGIS portal.
• Spring/Summer Recreation Guide Seasonal digital recreation program guide covering sports leagues, camps, fitness, special events, and outdoor pool season released by Ozark Parks and Recreation; 2026 edition hosted as an Adobe InDesign flipbook and in print at The OC.
• Ozark Aquatics (Aquatics Facility and Neal Grubaugh Municipal Pool) Aquatics program under The OC including the indoor Aquatics Facility, the seasonal Neal Grubaugh Municipal Pool at 907 E. Parkview, group and private swim lessons, Swim Prep, the Mile Swim Challenge, and the Ozark Tiger Sharks summer swim team.
• Ozark Parks & Trails City-managed parks and trail portfolio including the Chadwick Flyer Trail (with multimodal bridge over US-65), Finley River Park, Garrison Springs Community Forest, Greenway Trails, and Neal Grubaugh Park (with disc golf course and inclusive playground).
• Finley digital guide Website-native virtual assistant persona (a river otter mascot) that helps residents and visitors navigate the City of Ozark website, directing them to city services and community updates using natural-language queries.
• Chadwick Flyer Multimodal Bridge Pedestrian overpass over U.S. Highway 65 built in partnership with Ozark Greenways as part of the Chadwick Flyer Trail connecting Ozark to surrounding communities; won the Missouri Municipal League 2026 Innovation Award.
• Garrison Springs Community Forest Public community forest asset managed by the City of Ozark; awarded the Missouri Municipal League 2025 Innovation Award in the Large City category.
• Ozark PD Dog Adoption Program Dog adoption service operated by the Ozark Police Department's Canine Control Division under State of Missouri Animal Care Facilities Act certification; $75 adoption fee covers mandatory vet visit and vaccinations.
• Ozark Farmers Market City-supported farmers market operated by the City of Ozark, providing local vendors and produce access for residents and visitors.

Quantifiable outcome

• $1.97 million in grant funding secured for infrastructure/transportation connectivity
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, flagship, moderate and minor.

• Missouri Municipal League (MML)coreOthers · 29 May 2026Industry trade association that awarded the City of Ozark the Innovation Award in the Large City category in both 2025 and 2026, recognizing the Garrison Springs Community Forest and Chadwick Flyer Multimodal Bridge projects respectively.
• Ozark GreenwaysflagshipStrategic or Co-development Partner · 14 May 2026Long-term partnership on the Chadwick Flyer Trail project, a multimodal trail connecting Ozark to surrounding communities. The Chadwick Flyer Bridge is part of this ongoing project. The trail follows the historic rail corridor and spans from the Ozark Community Center north of Olde World Estates, including a spur to Ozark High School.
• Christian County (regional partners)moderateStrategic or Co-development PartnerPartnered with several agencies in southwest Missouri to create a Christian County Hazard Mitigation Plan. Also coordinates with Christian County Sheriff's Office, Christian County Health Department (water quality testing), and Christian County Circuit Court (Municipal Court operations).
• CivicPluscoreTechnology or IntegrationGovernment website platform provider powering ozarkmissouri.com (CivicEngage), including Civic Alerts, News Flash, Job Postings, Staff Directory, Notify Me, and online forms. Government Websites by CivicPlus credit shown in footer.
• Missouri Department of Transportation (MoDOT)moderateStrategic or Co-development PartnerMoDOT manages eastbound closure of Route CC bridge over Highway 65 in Ozark for construction work starting October 5 (referenced in October 2025 Mayor's message); coordinates with the City on regional transportation projects.
• Republic ServicesmoderateChannel Partner/ Reseller/ DistributorTrash and recycling collection service provider for City of Ozark residents, linked from the Utility Billing Department's Quick Links.
• Liberty UtilitiesminorChannel Partner/ Reseller/ DistributorUtility partner linked from the Ozark Water Utility Billing Department's Quick Links for resident reference.
• Spire EnergyminorChannel Partner/ Reseller/ DistributorNatural gas utility partner linked from the Ozark Water Utility Billing Department's Quick Links for resident reference.
• Ozark Chamber of CommercecoreGTM or Marketing PartnerLocal chamber of commerce (Director Chris Russell, 417-581-6139) supporting economic development, business community engagement, and promotion of the city to visitors and prospective businesses. Bruce Galloway serves on the Chamber board.
• Ozarks Technical Community College (OTC)moderateStrategic or Co-development PartnerCelebrated ribbon-cutting of OTC's new Agriculture and Electrical Training Center at the Richwood Valley Campus in Ozark; supports workforce development and hands-on learning for the region.
• Missouri Police Chiefs Association (MPCA)moderateOthersProfessional association where Ozark Police Chief Justin Arnold was elected 3rd Vice President by his peers. Ozark PD also graduated Lt. Ben Deutscher from the 16th Session of the Missouri Police Chiefs Charitable Foundation Command College.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• City of Branson, Missouri: A tourism-anchored southwest Missouri city with a strong recreation/community-center service emphasis and active parks-and-trail portfolio. Comparable in placing substantial weight on Parks & Recreation as both a community service and economic development lever, though larger and more tourism-dependent.
• City of Carthage, Missouri: A Jasper County seat of comparable size (~15,000 residents) with full municipal service portfolio and historic downtown preservation focus. Comparable in operating a small-city full-service municipal government and pursuing state-level innovation and grant programs.
• City of Bolivar, Missouri: A Polk County seat of similar population (~11,000) operating a comparable municipal service portfolio. Useful as a same-size, rural-Missouri comparison point for evaluating Ozark's operating efficiency and capital project execution.
• City of Monett, Missouri: A Barry County mid-size city (~9,000 residents) with comparable municipal services and active industrial/agricultural economic development posture. Useful as a southwestern-Missouri peer for Parks & Recreation programming and community-center economics.
• City of Republic, Missouri: A growing mid-size Greene County municipality (~17,000 residents) with a similar suburban Springfield-metro profile. Operates a comparable municipal service stack (police, public works, parks & recreation, utility billing, planning) and competes with Ozark for the same regional growth tailwinds.
• City of Lebanon, Missouri: A Laclede County seat of similar size (~14,000 residents) operating comparable municipal services including police, public works, parks, and utility billing. Useful peer for comparing mid-Missouri municipal economics and grant-funded capital project execution.
• City of Marshfield, Missouri: A Webster County mid-size city (~7,500 residents) with similar small-city municipal structure. Comparable in operating a community center, parks portfolio, and traditional municipal court — useful benchmark for service-mix and operating-cost ratios.
• City of Nixa, Missouri: Located in the same Christian County, Missouri, with similar population (~22,000) and a comparable municipal structure. Nixa is the most direct operating peer — same county government ecosystem, same regional labor market, and overlapping resident/business base. Highly comparable service portfolio (police, public works, parks, utilities).
• City of Willard, Missouri: A smaller Greene County bedroom community (~5,500 residents) with a similar small-city municipal structure. Comparable in offering a parks/recreation focus and limited downtown commercial core, providing a useful lower-size benchmark for Ozark's service delivery economics.

Others

• CivicPlus: The government-website platform provider powering ozarkmissouri.com (CivicEngage). Not a direct municipal peer but a critical technology enabler — adjacent to Ozark's digital modernization roadmap (Finley AI guide sits on this platform) and provides a useful benchmark for civic-tech investment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ozarkmo
• YouTubeyoutube.com/@ozarkmissouri2717/streams
• Facebookfacebook.com/OzarkMissouri1
• Instagraminstagram.com/ozarkmo
• LinkedInlinkedin.com/company/missouri-ozark

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ozark Missouri