Johnson & Sons

What Johnson & Sons does

Johnson & Sons Ltd is a family-owned building maintenance and glazing firm headquartered in Crawley, West Sussex, founded in 1969. The company employs 70+ staff, including over 60 field operatives and a dedicated fire door team of seven qualified engineers, and operates a fleet of 40+ vans that visits an average of 130 properties per day across South East England. Its core offerings span repair and replacement of windows, doors, garage doors, locks, cladding, roller shutters, and glazing — including specialized glass types such as fire resistant, laminated, and toughened glass. The fire door division is BM TRADA Q-Mark certified, supplying composite fire doors rated up to 30 minutes and timber fire doors rated 30 and 60 minutes, plus annual inspection and servicing contracts.

The business operates a direct-to-consumer field service model, providing quote-based pricing with a stated no-pressure sales approach — quotations are valid for 12 months and the company does not make follow-up calls. It also holds long-established working partnerships with Crawley Borough Council, West Sussex County Council, Local Health and Education Authorities, letting and management agencies, and national contractors as a subcontractor. The company is differentiated by 55+ years of family ownership, deep community engagement (Living Wage employer, Armed Forces Covenant signatory, charity work), and a stacked credential portfolio including FENSA, Constructionline Gold, TrustMark, Safe Contractors, and Buy with Confidence Trading Standards approval.

Revenue mechanics are based on one-time projects and recurring service contracts (particularly fire door inspections), with pricing individually negotiated per job. Customer segments are split across private residential clients (primary), local government and public sector, property management firms, and national contractor subcontracting. The company does not engage in outbound sales activity and relies on reputation, Google reviews, and community presence for demand generation.

Name

Johnson & Sons

Legal name

Johnson and Sons Ltd

Website

https://johnsonandsons.co.uk

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

1–10 employees

Short description

Johnson & Sons is a family-run building maintenance and glazing firm in Crawley, UK, founded in 1969, serving private clients, local government, and national contractors across South East England with repair, replacement, and certified fire door services.

Ownership category

akta.pro rank

Product category

Building Maintenance and Glazing Services

NAICS

Glass and Glazing Contractors (23815), Locksmiths (561622)

SIC

Services-Miscellaneous Repair Services (7600), General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Fire Door, Firestop & Passive Fire Protection Inspection/Installation (IMAIAJAJ)

akta.pro secondary industries

Glass & Glazing Repair (Single-pane, Insulated Glass Unit replacement) (HSAGAEAD), Door & Door Frame Repair (Interior/Exterior, Jambs, Thresholds) (HSAGABAC), Fire-Rated Glass & Glazing Assemblies (IMADAHAH)

Keywords

• Building maintenance services
• Glazing services
• Fire door installation
• Window and door repair
• Property maintenance

Headquarters

HQ city

Crawley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Building Maintenance Services: One-time and recurring services for windows, doors, garage doors, locks, cladding, and roller shutters including repair and replacement services for private clients and large organizations.
2. Fire Door Installation and Maintenance: Specialized fire door installation, inspection, and servicing with BM TRADA Q-Mark certification for domestic and commercial buildings.
3. Glazing Services: Full glazing service from small pane replacements to large sealed units on commercial properties, including specialized glass types (fire resistant, laminated, toughened, etc.).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Johnson & Sons Ltd provides building maintenance and glazing services across South East England, including repair and replacement of windows, doors, garage doors, locks, cladding, and roller shutters for private clients and large organizations. The company also offers specialist BM TRADA Q-Mark certified fire door installation (30 and 60-minute rated composite and timber doors with Kitemark certification) plus annual fire door inspections performed by seven dedicated engineers. Full glazing services cover small pane replacements through to large commercial sealed units with multiple specialized glass types, complemented by window filming, lock servicing, and exterior cladding installation.

Product overview

Johnson & Sons is a family-run building maintenance and glazing services company offering a comprehensive portfolio of repair and replacement services. The core offerings include window services, door services, and specialist fire door products (composite and timber fire doors rated 30-60 minutes). Complementary services encompass garage doors, full glazing services, window filming, locksmith services, and cladding installation. The company operates with a dedicated fire door team of seven engineers certified under the BM TRADA Q-Mark scheme, providing both product installation and ongoing inspection/servicing. All services are delivered primarily to private clients and large organizations including local authorities and national contractors in the South East of England.

Differentiator

Problem solved

Functional benefit

Products and services

• Windows Services Repair and replacement services for all window types including wood, crittle, aluminium, and uPVC, including survey assessments, part servicing, handle replacements, and sealed unit replacements for cracked or misted glass. For private clients and large organizations in South East England.
• Doors Services Repair and assessment services for all door types including wood, crittle, aluminium, and uPVC, addressing issues such as stiff handles with same-day repairs where possible. For private clients and large organizations.
• Fire Doors Specially designed doors that contain the spread of fire and smoke, constructed with materials that withstand high temperatures, equipped with self-closing mechanisms and intumescent seals. Available in composite (up to 30-minute fire rating) and timber (30 and 60-minute ratings) variants, certified to BS 476 part 22 and BS EN standards (FD30S), bearing Kitemark (PAS 23 and 24).
• Garage Doors Services Repair and replacement services for all garage door types including wooden, steel, GRP, sectional, and roller shutters. For private clients and large organizations.
• Glass and Glazing Services Full glazing service from small pane replacements to large sealed units on commercial properties, offering float glass, laminated glass, toughened glass, obscured glass, safety glass, fire resistant glass, Georgian wired safety polished plate glass, sealed units, and decorative glass.
• Window Filming Film application service to transform glass appearance and function, including obscured filming for privacy and decorative filming for aesthetic purposes.
• Locks Services Lock and locking mechanism repair and replacement services with over 50 years of experience, maintaining a vast stock of parts including obsolete components.
• Cladding Exterior cladding solutions using uPVC or composite materials to protect walls, roof rafters, and roof joists from weather conditions while enhancing property appearance and value.
• Fire Door Inspections and Servicing Annual fire door inspection and servicing conducted by qualified engineers, checking for damage, verifying components (hinges, seals, locking mechanisms), and ensuring doors close fully and latch securely.

Quantifiable outcome

• Visit 130 properties per day on average with fleet of 40+ vans
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Crawley Borough CouncilcoreStrategic or Co-development PartnerLong-established working partnership with Crawley Borough Council for building maintenance and glazing services in the local government sector.
• West Sussex County CouncilcoreStrategic or Co-development PartnerLong-established working partnership with West Sussex County Council providing building maintenance services.
• Local Health and Education AuthoritiescoreStrategic or Co-development PartnerOngoing partnerships with local health and education authorities for building maintenance services.
• National ContractorsminorChannel Partner/ Reseller/ DistributorPartnership with national contractors providing specialized glazing and maintenance services as subcontractor.
• White & SonsminorStrategic or Co-development PartnerJoint local project partnership where White & Sons and Johnson & Sons collaborated, selling waste materials and donating proceeds to charity.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Safestyle UK: Publicly-listed UK retailer and installer of uPVC windows and doors. Overlaps directly with Johnson & Sons' core windows and doors services at the value/residential end of the market.
• Pilkington United Kingdom: Major UK glass manufacturer supplying float, laminated, toughened, and fire-resistant glass products. Comparable as a glazing inputs supplier and brand in the same fire-rated and specialty glazing categories Johnson & Sons installs.
• Everest: National UK home improvements brand selling windows, doors, and glazing products with installation. Comparable to Johnson & Sons on windows, doors, and glazing installation, but operates a fully proactive, advertising-driven sales model across the country.
• Crittall Windows: Heritage UK manufacturer and installer of steel and metal-framed windows and doors for commercial and heritage residential projects. Comparable on the metal door/sash/frame product axis and on commercial glazing installations.
• Anglian Home Improvements: UK's largest home improvements company offering windows, doors, garage doors, and conservatories nationally. Direct comparator on the residential window/door replacement side of Johnson & Sons' portfolio, though at vastly greater scale and with a national sales/follow-up motion.
• Assa Abloy: Global leader in door opening solutions and fire-rated door assemblies. Comparable on the certified fire door product and specification side, representing the broader incumbent competitive landscape in regulated fire door supply and installation.
• Jeld-Wen UK: UK manufacturer and supplier of internal and external doors, including fire-rated door sets. Overlaps with Johnson & Sons on door supply, installation, and the regulated fire door specification and replacement market.

Direct peers

• Nationwide Windows: UK window, door, and conservatory installer with a strong regional service presence. Direct comparator on the residential replacement and installation product lines that form a core revenue stream for Johnson & Sons.
• Clearview Windows & Doors: Specialist UK installer of timber and aluminium windows and doors with a regional installation service. Comparable on the window/door installation and repair axis, with similar technical/certification emphasis.
• Zenith Staybrite: UK window, door, and conservatory installer serving the South East and surrounding regions. Closely comparable regional peer with overlapping product categories (windows, doors, glazing) and a similar mid-sized regional service model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/johnsonandsonscrawley

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Johnson & Sons