Healthy Community Health Centers

What Healthy Community Health Centers does

Healthy Community Health Centers (HCHC) is a federally-funded nonprofit 501(c)(3) community health center headquartered at 1380 Little Sorrell Drive in Harrisonburg, Virginia, serving the Shenandoah Valley across Harrisonburg and Rockingham County. The organization operates five sites (Stone Port as the main integrated facility, Park View on the VMRC retirement community campus, Elkton, Downtown Harrisonburg, and HCHC Pharmacy) delivering medical care, women's health, pediatric care, behavioral health counseling, dental services, and on-site pharmacy under a Patient-Centered Medical Home model with NCQA recognition including Behavioral Health Distinction. Patient engagement is supported through the third-party Healow patient portal and companion mobile applications (Healow Mom, Healow Kids, healow Pay).

HCHC serves more than 14,000 children and adults annually, with over half preferring languages other than English; the organization provides in-person Spanish and Arabic interpreters plus video and phone interpretation across many other languages. It accepts Medicare, Medicaid, and private insurance, and offers a sliding fee discount program and 340B Prescription Discount Program that delivers up to 50% savings on medications for uninsured and underinsured patients. Strategic clinical partnerships include Sentara Obstetrics, Gynecology & Midwifery Specialists for prenatal and delivery coordination, and participation in the federal Title X family planning program. HCHC operates under Federal Public Health Service deemed status with medical malpractice coverage for covered individuals.

HCHC's revenue is generated through patient service fees across medical, dental, behavioral health, and pharmacy lines; 340B pharmacy margin; federal grant funding (HRSA/HHS, Title X, previously Ryan White); and charitable donations that help offset more than $2.4 million in uncompensated care provided annually. The organization is led by Executive Director Natalie Bass (appointed full-time August 2024) under Board Chair Lisa Burkholder. A notable recent event is the May 16, 2025 closure of the HCHC Care Management program following the non-renewal of Ryan White Program funding, which had served 140 low-income HIV clients since 2017.

Name

Healthy Community Health Centers

Legal name

Healthy Community Health Centers

Website

https://hburgchc.org

Company type

Private

Founded year

2007

Operating status

Operating

Short description

Healthy Community Health Centers is a federally-funded nonprofit community health center in Harrisonburg, Virginia operating five locations that deliver integrated medical, dental, behavioral health, and pharmacy services to 14,000+ uninsured and underinsured patients annually under a sliding fee model.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Other Outpatient Care Centers (62149)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary care clinics
• Behavioral health care
• Dental care services
• Pharmacy services

Headquarters

HQ city

Harrisonburg

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Patient Service Fees: Revenue from patient services including medical, dental, behavioral health, and pharmacy. Fees are adjusted based on sliding fee discount program for uninsured and underinsured patients, with additional billing to Medicare, Medicaid, and private insurance for covered services.
2. Pharmacy Revenue: On-site pharmacy generates revenue through prescription dispensing. Participation in 340B Prescription Discount Program allows purchase of drugs at reduced prices for resale to patients, generating margin while providing savings to uninsured/underinsured patients.
3. 340B Program: Federally-funded program allowing access to reduced prices on prescriptions. Uninsured or underinsured patients pay the lowest price available, saving up to 50% on medications while generating revenue through the differential between discounted acquisition and standard reimbursement rates.
4. Federal Grant Funding: HCHC receives HHS funding and has Federal Public Health Service (PHS) deemed status. The organization participated in Title X family planning program and Ryan White Program (now closed due to loss of federal funding).
5. Charitable Donations: As a 501c3 nonprofit organization, HCHC relies on charitable giving to fill funding gaps. Donations support uncompensated care, equipment upgrades, and operational costs. The organization provided over $2.4 million in uncompensated care for patients who cannot afford to pay.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Healthy Community Health Centers (HCHC) is a federally-funded nonprofit community health center providing integrated medical, dental, behavioral health, and pharmacy services across five locations in the Harrisonburg and Rockingham County area of Virginia. The organization operates a Patient-Centered Medical Home model with sliding fee discounts and a 340B Prescription Discount Program to ensure affordability for uninsured and underinsured patients, supported by multilingual interpretation in Spanish and Arabic.

Product overview

Healthy Community Health Centers (HCHC) operates as a federally-funded community health center offering comprehensive, integrated healthcare services across multiple service lines. The organization provides a unified portfolio of medical, behavioral health, dental, and pharmacy services organized around a patient-centered medical home model. Key service offerings include Family Medicine, Women's Healthcare (OBGYN with prenatal care and family planning), Pediatric Care, Behavioral Health and Counseling, Dental Care, and an on-site Pharmacy. Technology-enabled patient engagement is supported through the Healow patient portal with companion mobile apps (Healow Mom, Healow Kids, healow Pay for bill payments). The 340B Prescription Discount Program and Sliding Fee Discount Program provide financial assistance for uninsured and underinsured patients.

Differentiator

Problem solved

Functional benefit

Brands

• Healow: Patient portal application for tracking appointments, accessing medical records, messaging providers, and managing health information.

Products and services

• Medical Health Services Comprehensive medical care including family medicine, women's healthcare (prenatal care, OBGYN services, family planning), and pediatric care serving patients from birth through adulthood across the Harrisonburg and Rockingham County service area.
• Behavioral Health Care Mental health counseling and behavioral health services provided by licensed providers to support patients with anxiety, depression, addiction, and other behavioral health concerns, integrated into primary care.
• Dental Care Dental health services including routine cleanings, preventive care, and oral health services. One of the few area clinics accepting Medicaid for adults and children.
• HCHC Pharmacy Full-service, personalized pharmacy offering prescription refills, transfers, medication therapy management, private consultations, and over-the-counter medications at the Stone Port location.
• 340B Prescription Discount Program Federally-funded prescription discount program providing uninsured or underinsured patients access to reduced medication prices, saving up to 50% on prescriptions.
• Sliding Fee Discount Program Discounted healthcare services based on family size and income for uninsured and underinsured patients, with lab services at no additional cost for qualifying patients.
• Translation Services Language interpretation services at all locations including in-person Spanish and Arabic interpreters, video interpreter services, and phone interpreters for many world languages to serve non-English speaking patients.
• COVID-19 Vaccine Services COVID-19 vaccination services offering Moderna COVID-19 vaccine for adults and children 6 months and older, available to both patients and community members during scheduled clinic hours.
• Healow Patient Portal Secure, 24/7 online access to health information enabling patients to track appointments, access lab results, securely message healthcare teams, view medical records, and request prescription refills via web portal and mobile app.

Quantifiable outcome

• 14,000+ patients served annually
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Five partnerships are on record, tiered core and major.

• Sentara Obstetrics, Gynecology, & Midwifery Specialists (SOGMS)coreStrategic or Co-development PartnerHCHC partners with Sentara SOGMS for prenatal care coordination. HCHC providers support pregnant patients during the first 36 weeks of pregnancy with education, nutrition, and pregnancy monitoring. Sentara provides pregnancy ultrasounds and final OB appointments where patients build relationships with delivering OBGYN providers and midwives who will deliver at the hospital.
• Ryan White Program (HRSA)coreOthersFederal grant funding through the Health Resources and Services Administration (HRSA) Ryan White Program supported HCHC's HIV Care Management program since 2017. The program assisted 140 low-income clients with affordable treatments, housing, transportation, food, and other support services. The program closed May 16, 2025 due to non-renewal of federal funding.
• HRSA (Health Resources & Services Administration)coreOthersHCHC receives HHS funding through HRSA and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
• Virginia MedicaidmajorGTM or Marketing PartnerHCHC participates in Virginia Medicaid programs and accepts all major insurance including Medicare and Medicaid, making healthcare accessible regardless of insurance status.
• Title X Family Planning ProgrammajorOthersFederally-funded Title X family planning program enabling HCHC to provide confidential, affordable family planning services on a sliding scale regardless of socioeconomic status, HIV status, race, religion, gender, or sexual orientation.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Blue Ridge Medical Center: Virginia FQHC serving rural Nelson County and surrounding areas with primary care, dental, behavioral health, and 340B pharmacy services. Comparable community health center structure serving similar rural Virginia patient populations.
• New Horizons Healthcare: Federally-funded community health center in Virginia's Shenandoah Valley region offering integrated primary care, behavioral health, and dental services with sliding fee support. Direct geographic and operational peer to HCHC.
• Daily Planet Health Services: Virginia-based federally-supported health center providing integrated primary care, behavioral health, and dental services to underserved populations. Operates with a comparable safety-net, sliding-fee, and FQHC model.
• Tri-Area Community Health: Federally-qualified community health center serving rural Virginia communities with integrated medical, dental, and behavioral health services on a sliding fee scale. Closest comparable peer in terms of FQHC model, Virginia footprint, and safety-net patient population.
• Johnson Health Center: Virginia-based FQHC providing comprehensive primary care, dental, behavioral health, and pharmacy services with sliding fee discounts. Operates with similar PCMH orientation and serves comparable underserved patient populations.
• Central Virginia Health Services: Federally-funded community health center network operating across rural Virginia with primary care, dental, behavioral health, and pharmacy services. Directly comparable FQHC operating model, sliding fee structure, and patient demographic.

Broad incumbents

• Valley Health System: Regional nonprofit health system serving the Shenandoah Valley and surrounding regions with hospital and outpatient services. Adjacent incumbent competing for primary care and outpatient volumes in the same geographic market.
• Sentara Healthcare: Large regional health system operating across Virginia and northeastern North Carolina with hospitals, outpatient clinics, and specialty services. HCHC's OBGYN/prenatal care partner (Sentara SOGMS) and a broader incumbent competitor for outpatient primary care in the Harrisonburg region.
• Augusta Health: Regional nonprofit health system headquartered in Fishersville, Virginia serving the Shenandoah Valley with hospital, primary care, and specialty services. Broad incumbent competitor for primary care patients in HCHC's service area.

Emerging players

• Chase Brexton Health Care: Federally-qualified health center providing integrated primary care, behavioral health, dental, and pharmacy services with a strong focus on LGBTQ+ and underserved populations in Maryland. Comparable FQHC model with PCMH recognition and integrated care delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HealthyCHC
• Instagraminstagram.com/healthychc
• LinkedInlinkedin.com/company/harrisonburg-community-health-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthy Community Health Centers