Mildmay Veterinary Centres

What Mildmay Veterinary Centres does

Mildmay Veterinary Centres (operating as Mildmay Veterinary Hospital – Winchester, and trading under the CVS Vets 24/7 banner) is a single-site small animal veterinary hospital established in the early 1980s in Winchester, United Kingdom. The hospital is a trading name of CVS (UK) Limited (company registration number 03777473), the parent group whose registered office is at CVS House, Owen Road, Diss, Norfolk. The practice delivers primary and secondary veterinary care for cats, dogs and other companion animals, with a service list spanning consultations, routine and complex surgery, vaccinations, microchipping, neutering, parasite control, blood-pressure checks, breed-specific health testing, grooming and nail clipping, anal sac expression, six-month health checks, puppy socialisation sessions, home visits, and GB pet travel documentation. It additionally operates as an approved training centre for veterinary nurses.

The hospital holds RCVS Veterinary Hospital accreditation (Royal College of Veterinary Surgeons) and maintains a clinical team that includes 7 MRCVS veterinary surgeons, 1 RVN registered veterinary nurse, 18 postgraduate certificate holders and 1 diploma-level specialist. Beyond general practice, Mildmay runs two distinct specialist referral services — cardiology and keyhole (laparoscopic) surgery — which are explicitly open to external veterinary practices as well as in-house clients, giving the site a B2B referral dimension in addition to its direct-to-consumer book. A 24/7 emergency service is operated on-site with dedicated full-time night staff covering nights, weekends and bank holidays; emergency callers are routed through published numbers (01962 854088; 01962 858414) and free telephone triage is offered ahead of any urgent consultation.

Commercially, the practice operates a predominantly transactional, fee-per-service model across consultations and procedures, layered with The Healthy Pet Club — a CVS Group membership scheme offering preventive-care bundles and treatment discounts in exchange for recurring payments. Distribution is direct, via in-practice appointments, emergency walk-ins, home visits and accepted external referrals from regional veterinary practices. The hospital participates in the CVS Group's central "CVS Vets 24/7" branding and referral infrastructure, but is not separately capitalised, does not raise independent funding, and does not publish site-level financials; growth, investment and M&A decisions sit at the CVS (UK) Limited level rather than at the practice level.

Name

Mildmay Veterinary Centres

Legal name

CVS (UK) Limited

Website

https://mildmayvets.co.uk

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Mildmay Veterinary Centres operates a single RCVS-accredited small animal veterinary hospital in Winchester, UK, as a trading name of CVS (UK) Limited. It provides general and emergency veterinary care, specialist cardiology and keyhole surgery referrals, and nurse training within the CVS Vets 24/7 network.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA), Veterinary Cardiology & Respiratory Specialty Centers (HLAMACAE)

Keywords

• Small animal veterinary care
• Veterinary emergency services
• Veterinary referral services
• Pet health consultations
• Veterinary surgery services

Headquarters

HQ city

Overton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Consultation and Treatment Services: One-time fees for consultations, examinations, and medical treatments including vaccinations, microchipping, neutering, parasite control, and routine health checks.
2. Surgical Procedures: Fees for surgical procedures including routine and complex surgeries, with specialist keyhole surgery referral services available.
3. 24/7 Emergency Services: Continuous emergency veterinary care available around the clock, weekends, and bank holidays with full-time night staff.
4. Specialist Referral Services: Cardiology referral services provided to other veterinary practices and clients; keyhole surgery referrals.
5. Nursing Consultations and Support Services: Nurse consultations, puppy parties, home visits, anal sac expression, grooming, nail clipping, and blood pressure checks.
6. Pet Travel Documentation: Documentation services for pet travel including GB pet travel scheme paperwork.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels2 records

Core offering

Mildmay Veterinary Hospital is a small animal veterinary hospital in Winchester providing comprehensive primary care services (consultations, vaccinations, neutering, microchipping, parasite control, and surgery) alongside 24/7 emergency care with dedicated on-site night staff. The practice also offers specialist referral services in cardiology and keyhole surgery to both its own clients and other regional veterinary practices, supported by a team holding postgraduate qualifications.

Product overview

Mildmay Veterinary Hospital - Winchester is a single-location small animal veterinary hospital operating within the CVS Vets 24/7 network. The practice offers a comprehensive suite of veterinary services anchored by its core hospital facilities providing consultations, emergency care, surgery, and treatments. Specialized referral services in cardiology and keyhole surgery are offered as add-on modules. The practice integrates The Healthy Pet Club membership program for ongoing client engagement and preventive care. Services range from routine wellness (vaccinations, neutering, microchipping) to specialized care (cardiology referrals, keyhole surgery) and convenience offerings (home visits, puppy parties, grooming). The hospital operates as an approved veterinary nurse training centre within the CVS Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Mildmay Veterinary Hospital - Winchester A small animal veterinary hospital in Winchester providing comprehensive primary veterinary care, surgery, treatment, and 24/7 emergency services as part of the CVS Vets 24/7 network. The hospital serves pet owners in the Winchester area and accepts specialist referrals from other regional practices.
• Cardiology Referral Service
• Keyhole Surgery Referral Minimally invasive keyhole surgery referral service for small animals requiring advanced surgical procedures with specialist expertise. Available to own clients and other regional veterinary practices.
• 24/7 Emergency and Out-of-Hours Care Continuous emergency veterinary care available 24 hours a day, including nights, weekends, and bank holidays, delivered by a dedicated full-time night staff team trained in urgent critical care. Free telephone advice and emergency consultations are offered.
• Veterinary Consultations General veterinary consultations covering routine check-ups, diagnosis, and treatment planning for cats, dogs, and other small companion animals.
• Veterinary Surgery General and specialized surgical procedures for small animals, including neutering and other routine and complex operations.
• The Healthy Pet Club A preventive pet health membership program providing regular wellness care, treatment discounts, and ongoing health monitoring for enrolled pets.
• Vaccinations and Preventive Medicine Preventive veterinary services including vaccinations, microchipping, parasite control (fleas, ticks, worms), and six-month wellness health checks for companion animals.
• Home Visits Veterinary consultations and treatments delivered at the pet owner's home, intended for pets that cannot easily travel to the practice or for client convenience.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• CVS (UK) LimitedcoreOthersMildmay Veterinary Hospital is a trading name of CVS (UK) Limited, a company registered in England and Wales (Company registration number: 03777473). CVS provides the parent network for this veterinary practice, operating under the CVS Vets 24/7 brand with access to group resources and cross-referrals within the network.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Dick White Referrals: Large multi-specialty veterinary referral centre in Cambridgeshire offering cardiology, soft tissue surgery, and keyhole surgery. Competes for regional referral work in the same specialty categories Mildmay offers.
• Anderson Moores Veterinary Specialists: Specialist veterinary referral hospital in Hampshire offering cardiology, surgery, and internal medicine. Direct competitor for referral services from general practices in the South of England, including potential referrers to Mildmay.
• Eastcott Veterinary Referrals: Specialist referral hospital in Swindon (owned by IVC Evidensia) offering cardiology, surgery, and other specialty services. Comparable as a regional multi-specialty referral provider serving Southern England.
• Vets4Pets (Pets at Home Group): Major UK small animal veterinary chain with joint-venture partner practices and in-store locations. Competes head-to-head for general practice, surgery, and preventive care in the Winchester and South East catchment area.
• Medivet: Large UK veterinary group operating small animal hospitals and clinics with 24/7 services and multi-site coverage. Direct competitor in the same UK companion animal hospital category, with overlapping cardiology and surgery referral capabilities.
• Linnaeus Veterinary Limited: UK veterinary group focused on specialist referral and primary care practices, owned by Mars Petcare. Directly comparable for its specialty referral services (cardiology, surgery) and primary care hospital operations.

Broad incumbents

• CVS Group plc: Parent company of Mildmay; operates the largest network of veterinary practices in the UK, including companion animal, farm, and equine practices. Directly comparable as the ultimate owner and operator of the practice, offering the same service categories at scale.
• IVC Evidensia: One of the largest European veterinary groups with extensive UK presence across primary care, referral hospitals, and 24/7 emergency centres. Comparable as a multi-specialty veterinary hospital operator with referral services.

Regional players

• Blue Cross Veterinary Services: Charity veterinary service provider operating hospitals and clinics in the UK offering preventive and surgical care. Comparable as a UK veterinary hospital operator, though differentiated by charitable model and limited referral services.

Others

• Royal Veterinary College (RVC) Beaumont Sainsbury Animal Hospital: London-based teaching veterinary hospital providing primary and referral services. Comparable as a UK veterinary hospital with emergency and specialist capabilities, while also serving as training and academic benchmark for clinical standards.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mildmay-veterinary-centre

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mildmay Veterinary Centres