Flexwrite Consulting

What Flexwrite Consulting does

Flexwrite Consulting, founded in 1999 and headquartered in Vancouver, British Columbia, is a privately-held B2B technical documentation services firm serving manufacturing, engineering, and technology companies across North America, Europe, and South America through offices in Vancouver, Den Haag (Netherlands), and São Paulo (Brazil). Its portfolio is organized into five core service lines: Conventional Documents (operation and maintenance manuals, installation guidelines, quality reports, test procedures, work instructions, and standard operating procedures), Digital Work Instructions (delivered in partnership with VKS Solutions across VKS Lite, Pro, and Enterprise tiers), Translation Services (covering any language with translation memory and terminology banks), Training Programs (Technical Writing Fundamentals, Advanced Microsoft Word, and MadCap Flare courses priced at CAD 760–2,280 per student), and Illustrations (3D PDFs, animations, and CAD-based technical graphics compliant with ISO 3864 and ANSI Z535 standards).

The underlying technology stack is built around third-party authoring and publishing platforms — principally MadCap Flare for single-source, multi-channel publishing (PDF, Web-Help, e-Books, HTML5), Google Slides for cloud-based work instructions, Adobe Creative Cloud and SolidWorks for illustrations, and Translation Memory systems for multilingual consistency. The company leverages a partnership with VKS Solutions to deliver cloud-hosted, interactive digital work instructions with ERP/MES API integration at the Enterprise tier, replacing paper-based shop-floor documentation. Proprietary differentiation is centered on accumulated ISO/ANSI compliance expertise, terminology banks, and a curated bench of native technical translators rather than on novel technology.

Revenue is generated primarily through project-based professional services engagements with enterprise clients, supplemented by per-student training fees and translation work; pricing for non-training services is quote-based and not publicly disclosed. Distribution is direct (phone, email) or via the VKS Solutions reseller channel. The firm holds no patents, trademarks, or funding rounds disclosed in the available data and operates as a tightly-held private company without public financial disclosures.

Name

Flexwrite Consulting

Legal name

Flexwrite Consulting

Website

https://flexwrite.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Flexwrite Consulting, founded in 1999 and headquartered in Vancouver, BC, is a private B2B technical documentation services firm that creates conventional documents, cloud-based digital work instructions (via VKS Solutions partnership), translation, illustrations, and training for manufacturing and engineering companies across Canada, the Netherlands, and Brazil.

Ownership category

akta.pro rank

Headquarters

HQ city

Coquitlam

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Technical Documentation Services: Professional services for creating and maintaining technical documents including work instructions, standard operating procedures, operations and maintenance manuals, intelligent forms, proposals, and submissions. Revenue generated through project-based consulting engagements with enterprise clients.
2. Technical Writing Training Programs: Instructor-led training programs for engineers and technical personnel covering technical writing fundamentals, advanced Microsoft Word, and MadCap Flare. Offered as individual courses or bundled programs with per-student pricing (CAD 760-2280 / US$ 560-1680 depending on course selection).
3. Translation and Localization Services: Technical translation services using native translators and agencies worldwide, including software localization. Leverages translation memory technology for consistency and cost efficiency on future updates.
4. Technical Illustration Services: Graphical illustration services including 3D PDFs, self-running videos, step-by-step animations, and CAD-based illustrations. Follows ISO 3864/ANSI Z535.6 safety symbol standards.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Flexwrite Consulting is a technical documentation services firm that produces conventional single-source technical documents in MadCap Flare, builds digital work instructions on the VKS platform, translates technical content into multiple languages, trains client staff in technical writing and tooling, and delivers illustrations (3D PDFs, videos, animations). Its primary customers are manufacturing and engineering organizations that need compliant, high-quality technical content delivered to end users.

Product overview

Flexwrite Consulting provides a portfolio of technical communication solutions organized into five core service areas. Conventional Documents (using MadCap Flare for multi-channel publishing) and Digital Work Instructions (cloud-based VKS platform with Lite/Pro/Enterprise tiers) form the primary documentation offerings. These are complemented by Translation Services (translation memory and terminology management), Training Programs (technical writing courses covering MS Word and MadCap Flare), and Illustrations (responsive technical graphics and animations). All services follow ISO/ANSI standards for global compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Conventional Documents Conventional technical documents (manuals, guides, procedures) authored using MadCap Flare single-source publishing, producing HTML, PDF, and other outputs from a single content source for manufacturing and engineering clients.
• Digital Work Instructions Interactive digital work instructions delivered via the VKS Solutions platform, providing shop-floor operators and technicians with step-by-step digital procedures, illustrations, and supporting media for manufacturing and engineering environments.
• Translation Services Multilingual translation of technical documentation into multiple languages using translation memory tools to maintain terminology consistency, for manufacturing and engineering clients with global distribution.
• Training Programs Structured training courses in technical writing, MS Word, and MadCap Flare tooling, delivered to client documentation teams to build internal technical communications capability.
• Illustration Services Custom illustration services including 3D PDFs, videos, and animations to support technical documentation, work instructions, and training material for manufacturing and engineering clients.

Quantifiable outcome

• Drastically reduce hiring-to-production time for new employees through standardized digital work instructions
• +3 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• VKS SolutionscoreTechnology or IntegrationFlexwrite partnered with VKS Solutions to offer cloud-based digital work instructions. Flexwrite creates content while VKS provides the software platform (VKS Lite, VKS Pro, VKS Enterprise) for delivering interactive work instructions. VKS Lite is free; Pro and Enterprise tiers offer data collection, live reports, ERP/MES API integration. The partnership enables Flexwrite to deliver paperless, real-time updating work instructions to manufacturing clients.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• TransPerfect: TransPerfect is one of the largest language services and translation companies in the world, with technical translation and localization offerings directly comparable to Flexwrite's translation stream but at vastly greater scale and geographic reach.
• Lionbridge: Lionbridge is a global language services and translation technology company with strong technical translation and localization capabilities. It competes with Flexwrite for multilingual technical content work, particularly for enterprise manufacturing and engineering clients.
• RWS Group (formerly SDL): RWS Group is one of the world's largest translation, localization, and content technology providers. It serves the same multilingual technical documentation buyers as Flexwrite but at much larger scale and with broader IP and language services.

Direct peers

• Tulip Interfaces: Tulip is a frontline operations platform for manufacturers that includes digital work instructions, quality, and training modules. It targets the same regulated-manufacturing buyer as Flexwrite's VKS-powered offering and represents the broader connected-worker category Flexwrite serves.
• Acrolinx: Acrolinx delivers terminology management and content quality controls that align closely with Flexwrite's translation memory and ISO/ANSI-compliant technical writing practice. Both companies sell tooling and services to enterprises that need consistent, multilingual technical documentation at scale.
• Dozuki: Dozuki provides standardized work instructions and training software purpose-built for manufacturing. It overlaps directly with Flexwrite's digital work instruction and knowledge-capture use cases and competes for similar operations, quality, and training budgets.
• VKS Solutions: VKS Solutions is Flexwrite's direct technology partner and the closest peer in the digital work instructions category. VKS provides the cloud platform (Lite, Pro, Enterprise) that Flexwrite builds content on for manufacturing clients, and both companies sell into the same connected-worker and paperless-manufacturing buyer.

Emerging players

• Paligo: Paligo is a cloud-native component content management system (CCMS) for technical documentation with single-source, multi-channel publishing similar to Flexwrite's MadCap Flare-based service. It is an emerging software alternative for clients who may otherwise engage a documentation services firm.
• Heretto: Heretto (formerly Jorsek) is a DITA-native CCMS for structured technical content, including authoring, publishing, and translation workflows. It overlaps with the workflow Flexwrite delivers for clients using MadCap Flare and competes for the same documentation transformation budgets.
• MadCap Software: MadCap Software makes the Flare authoring platform that Flexwrite uses as its core single-sourcing engine. While not a direct services competitor, MadCap is the foundational technology layer for Flexwrite's conventional documents offering and shapes the addressable workflow.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/flexwrite

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flexwrite Consulting