DIAL

What DIAL does

DIAL is a UK-registered charity organization founded in 1985 and headquartered in Barnsley, United Kingdom. According to the available firmographic data, DIAL provides free, confidential information and support services intended to help individuals pursue their goals and improve their daily lives, operating within the social services / advice sector typical of local UK charitable bodies.

The organization employs between 11 and 50 people and operates from a single locality (Barnsley), with its online presence hosted at dialbarnsley.org.uk. No product, technology, or platform details were available in the source material; the organization's website content was inaccessible beyond a loading/verification page, leaving the operational delivery model — whether face-to-face, telephone-based, digital, or hybrid — unverified by the input data.

As a non-profit entity, DIAL does not pursue commercial revenue in the conventional sense. Its financial sustainability is presumably derived from a mix of charitable grants, local authority contracts, and donations, though none of these revenue streams are disclosed in the available data. There is no evidence of paying customers, pricing models, commercial partnerships, technology investments, or strategic transactions in the input material, which materially limits the depth of analysis possible.

Name

DIAL

Website

https://dialbarnsley.org.uk

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

DIAL is a UK charity founded in 1985 and based in Barnsley, offering free, confidential information and support to help local individuals achieve their goals, operated by a small team of 11-50 staff.

Ownership category

akta.pro rank

Headquarters

HQ city

Barnsley

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Core offering

DIAL is a charity organisation that offers free, confidential information and support to help people achieve their goals. Based in Barnsley, United Kingdom, it operates as a local non-profit service providing guidance and assistance to individuals in the community.

Differentiator

Problem solved

Functional benefit

Ideal customer profiles1 record

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Direct peers

• Scope: Major UK disability charity providing information, advice, and support to disabled people. Closely comparable in target population and information/advice service line, though Scope operates at national scale with broader campaigning activity.
• RNID (Royal National Institute for Deaf People): National UK charity supporting people with hearing loss through information, advice, and community services. Comparable as a disability-specialist information and advice provider, though focused on a single impairment group.
• RNIB (Royal National Institute of Blind People): UK charity for people with sight loss, providing advice, information, and support services. Comparable in delivering free information and advice to disabled beneficiaries via both local presence and national channels.
• Mencap: Leading UK charity for people with learning disabilities, offering advice, information, and support services. Comparable in mission and beneficiary base, though focused specifically on learning rather than broader disability.
• Sense: UK charity supporting people with complex disabilities, including those who are deafblind. Comparable in disability-specialist information, advice, and support services, with overlapping beneficiary needs around independent living.
• Carers UK: National UK charity supporting unpaid carers with information, advice, and advocacy. Comparable as a free, confidential information provider for a closely linked population (carers of disabled people), with overlapping local-advice delivery.
• Leonard Cheshire: UK charity supporting disabled people through services, information, and advocacy. Comparable in supporting disabled people to live independently and access their rights, with overlapping information-and-advice functions.
• Disability Rights UK: UK organisation led by disabled people providing information, advice, and policy advocacy on disability rights and benefits. Closely comparable to DIAL's information-and-advice service line for disabled beneficiaries.
• DIAL UK: The national umbrella network for local DIAL disability advice services across the UK. Directly comparable as DIAL Barnsley is a member of this network, delivering the same free, confidential information and advice model to disabled people.

Broad incumbents

• Citizens Advice: UK's largest advice network covering benefits, debt, housing, and disability-related issues. Comparable in delivering free, confidential advice to local communities, but operates as a much larger national infrastructure provider rather than a disability specialist.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat1 record

Key risks4 records

Key highlights4 records

Customer concentration

• Xx.com/DIALBarnsley
• Facebookfacebook.com/DIALBarnsley
• LinkedInlinkedin.com/company/dial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DIAL