UPC Duffel
UPC Duffel is a Belgian non-profit university psychiatric hospital in Duffel (Antwerp) providing inpatient, outpatient, day, and mobile mental health care to adults and elderly patients, reimbursed primarily through the Belgian health insurance system.
- Company typePrivate
- Founded2019
- HeadquartersAntwerpen, Belgium
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What UPC Duffel does
UPC Duffel is a Belgian non-profit psychiatric hospital located in Duffel (Antwerp province) and operating under vzw Emmaüs, a registered healthcare foundation. The hospital provides a full continuum of mental health care for adults aged 18+ and elderly patients aged 55+, including inpatient admission (mood disorders, personality disorders with DBT/Spinnaker, psychosis, addiction, dual diagnosis, elderly psychiatry), an outpatient clinic (polikliniek), day treatment, mobile crisis and recovery teams (Mobiel Crisisteam, Mobiel Herstelteam, Kairos for the elderly), rehabilitation services (Dynamo ward, Klimop day center), ECT (electroconvulsive therapy), and 24/7 telephone intake. Capacity includes 30 rehabilitation beds at Dynamo and 30 residential beds on the DubbelDiagnose ward, plus 40 day-places per half-day at Klimop.
UPC Duffel holds formal university status (recognized as a Universitaire Dienst by royal decree since 2012) and combines care, research, and education within a single institution. It collaborates with Universitair Ziekenhuis Antwerpen (UZA), University of Antwerp, and the SINAPS research initiative, and hosts internships for students from multiple higher-education institutions. In June 2026 the hospital co-launched iPSYcare, a data platform built by NSX (a UAntwerpen spin-off) that aggregates anonymized care data from five Antwerp psychiatric hospitals for research and quality improvement. The campus also hosts an arts-based destigmatization program (Kunstencentrum De Loods, Triennial Contemporary Art), a woodworking day workshop (De Spie), and children's support initiatives ('Duffeltje het Knuffeltje', Prijs Gert Noël 2020).
Revenue is generated primarily through the Belgian mandatory health insurance system (RIZIV/INAMI reimbursement) for inpatient stays, outpatient consultations, day treatment, and mobile services, supplemented by patient co-payments (remgeld). Auxiliary services (e.g., Kruispunt Mechelen-Katelijne short-term counseling, bicycle rental) generate modest direct fees. Distribution relies on GP and hospital referrals, a 24/7 phone intake, the outpatient clinic, mobile teams, and co-funded community services; the hospital is described as one of the largest Flemish psychiatric hospitals with a provincial (Antwerp) footprint and 501–1,000 employees.
UPC Duffel firmographics
Firmographics- Name
- UPC Duffel
- Legal name
- vzw Emmaüs (Universitair Psychiatrisch Centrum Duffel)
- Website
- https://upcduffel.be
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- UPC Duffel is a Belgian non-profit university psychiatric hospital in Duffel (Antwerp) providing inpatient, outpatient, day, and mobile mental health care to adults and elderly patients, reimbursed primarily through the Belgian health insurance system.
- Ownership category
- akta.pro rank
UPC Duffel industry classification
Industry- Product category
- Psychiatric Hospital Services
- NAICS
- Psychiatric and Substance Abuse Hospitals (622210), Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)
Keywords
Where UPC Duffel is headquartered
LocationHeadquarters
- HQ city
- Antwerpen
- HQ country
- Belgium
- HQ region
- Europe
Offices4 records
Markets served
UPC Duffel business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Healthcare Services (Belgian Health Insurance System): As a psychiatric hospital in Belgium, UPC Duffel operates primarily under the Belgian health insurance system (ziekenfonds/mutualiteit). Healthcare services are largely reimbursed through the mandatory health insurance system, with patients typically paying a co-payment (remgeld) for treatments, accommodation, and care services. The hospital is part of vzw Emmaus, a non-profit healthcare organization.
- Outpatient and Day Treatment Services: UPC Duffel offers outpatient consultations (polikliniek), day treatment programs, and mobile team services that are billed through the Belgian health insurance framework.
- Kruispunt Short-Term Mental Health Services: Kruispunt Mechelen-Katelijne offers short-duration mental health first aid. The first session is always free; subsequent short-term sessions are priced at €11 (standard), €4 (reduced, e.g., increased reimbursement, budget management), or €0 (for people in precarious situations). Kruispunt is co-funded by multiple partner organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Kruispunt short-term counseling - standard rate |
| Unit Pricing | Pay-as-you-go | Kruispunt short-term counseling - reduced rate |
| Unit Pricing | Pay-as-you-go | Kruispunt short-term counseling - free tier |
| Unit Pricing | Pay-as-you-go | Bicycle rental - recreational use |
| Subscription | Monthly | Healthcare services (hospital admission, treatment programs) |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
UPC Duffel product offering
Product offeringCore offering
UPC Duffel is a non-profit university-affiliated psychiatric hospital in Duffel, Belgium, providing inpatient, outpatient, day-treatment and mobile psychiatric care for adults and elderly patients. It runs specialized programs for mood disorders, personality disorders (including DGT/DBT), psychosis, addiction, dual diagnosis, elderly psychiatry, and electroconvulsive therapy (ECT), alongside rehabilitation and sheltered living services through its Zorggroep.
Product overview
UPC Duffel is a university-affiliated psychiatric hospital offering comprehensive mental health care through specialized treatment programs including mood disorders (depression, bipolar disorder), personality disorders with Dialectische Gedragstherapie (DGT), psychosis, addiction, dual diagnosis, and elderly psychiatry. The hospital provides inpatient units, outpatient clinic, mobile crisis teams, and rehabilitation services. Beyond clinical care, UPC Duffel operates complementary offerings including sports facilities, smoking cessation support, spiritual care, art therapy through Kunstencentrum De Loods, the Triënnale Hedendaagse Kunst exhibitions, community events like Boterhammen in ons Park, and children's support through the Duffeltje het Knuffeltje project. The organization also participates in scientific research through SINAPS and educational partnerships with universities. Recently launched iPSYcare, a data analytics platform that collects and analyzes anonymized care data across Antwerp psychiatric hospitals to improve mental health care outcomes.
Differentiator
Problem solved
Functional benefit
Products and services
- Specialized Psychiatric Care Programs (Mood, Personality, Psychosis, Addiction, Dual Diagnosis, Elderly)
- Electroconvulsive Therapy (ECT)
- Mobile Crisis and Recovery Teams
- Outpatient Clinic (Polikliniek)
- Psychiatric Rehabilitation (Dynamo and Klimop)
- Kruispunt Mechelen-Katelijne Short-Term Mental Health First Aid
- iPSYcare Data Platform
- Duffeltje het Knuffeltje
- Kunstencentrum De Loods and Triennial Contemporary Art
- Sheltered and Supported Living (PVT Schorshaegen, Beschut Wonen Este, RC Pastel)
- Employment Coaching and Activation (Arbeidscoach GGZ, Activering)
- Smoking Cessation Support (Tabakoloog)
- Spiritual Care (Pastoraal)
Quantifiable outcome
- Three to four times higher chance of successfully quitting smoking or vaping with support from the hospital's tobacco counselor
- +2 more outcomes
Companies that use UPC Duffel
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles5 records
UPC Duffel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
UPC Duffel partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- NSX (spin-off of University of Antwerp)coreNSX, a spin-off of the University of Antwerp, provides the software for iPSYcare, a unique database that aggregates and analyzes care data from five psychiatric hospitals in the Antwerp province. NSX supplies the technology platform that enables data-driven care improvement and research across the network.
- University of Antwerp (Universiteit Antwerpen)coreThe University of Antwerp collaborates with five psychiatric hospitals (including UPC Duffel) and NSX to launch iPSYcare, a data platform for improved psychiatric care and research. UAntwerpen is also the parent institution of NSX. Additionally, UPC Duffel maintains an academic partnership (Universitaire Opleidingsdienst Psychiatrie) with UZA (Universitair Ziekenhuis Antwerpen), recognized by royal decree since 2012.
- Bethanië Geestelijke GezondheidcoreBethanië Geestelijke Gezondheid is one of the five psychiatric hospitals participating in the iPSYcare data initiative, collaborating with UPC Duffel and other partners to share and analyze psychiatric care data.
- OPZ GeelcoreOPZ Geel is one of the five psychiatric hospitals participating in the iPSYcare data initiative, collaborating to improve psychiatric care through shared data analysis.
- Zorggroep MultiversumcoreZorggroep Multiversum is one of the five psychiatric hospitals participating in the iPSYcare data initiative for improved psychiatric care and research.
- ZAS (Ziekenhuis Anwerpse Stuurgroep)coreZAS is one of the five psychiatric hospitals participating in the iPSYcare data initiative, collaborating with UPC Duffel and other hospitals in the Antwerp province.
- Universitair Ziekenhuis Antwerpen (UZA)corePZ Duffel (now UPC Duffel) and UZA signed a cooperation agreement on 25 January 2011 and were subsequently recognized as an association 'Universitaire Opleidingsdienst Psychiatrie' by the government. Via a royal decree of 20 September 2012, this association was recognized as a University Service, formalizing the academic status of the psychiatric hospital.
- Thomas More HogeschoolminorThomas More Hogeschool is one of the educational partners with which UPC Duffel cooperates for internships and training of future healthcare professionals.
- SINAPS (Scientific Initiative for Neuropsychiatric and Psychopharmacological Studies)coreSINAPS is a scientific research initiative within UPC Duffel that conducts neuropsychiatric and psychopharmacological research. UPC Duffel supports both its own research and that of SINAPS, which attracts internal and external researchers.
- CAW Boom Mechelen LierminorCAW Boom Mechelen Lier is a partner in the Kruispunt Mechelen-Katelijne initiative, which offers short-duration mental health first aid services in the Mechelen area.
- CGG De Pont (Centrum voor Geestelijke Gezondheidszorg)minorCGG De Pont is a partner in Kruispunt Mechelen-Katelijne and also a partner in the 'Duffeltje het Knuffeltje' project, supporting children of parents with psychiatric vulnerability.
- De SleutelminorDe Sleutel is a partner in the Kruispunt Mechelen-Katelijne initiative, contributing to the network of mental health first aid services in the Mechelen region.
- EMERGO / Netwerk EmergominorEMERGO (Netwerk Emergo) is a collaboration network in the GGZ (mental health) region of Mechelen-Boom-Lier and is a partner in Kruispunt Mechelen-Katelijne. The Duffeltje project originated from cooperation between UPC Duffel and EMERGO.
- PANGG 0-18minorPANGG 0-18 (a network for children and youth mental health) is a partner in Kruispunt Mechelen-Katelijne and also a partner in the 'Duffeltje het Knuffeltje' project, supporting children of parents with psychiatric vulnerability.
- AZ Sint-MaartenminorAZ Sint-Maarten is a partner in the Kruispunt Mechelen-Katelijne initiative, contributing to the network of mental health first aid services.
- CKG Bethlehem (Centrum voor Kinderzorg en Gezinsondersteuning)minorCKG Bethlehem is a partner in the 'Duffeltje het Knuffeltje' project, supporting children of parents with psychiatric vulnerability through the picture book and kangaroo plush initiative.
- Koning Boudewijnstichting (King Baudouin Foundation)minorThe Koning Boudewijnstichting supported the 'Duffeltje het Knuffeltje' project and awarded it the Prijs Gert Noël 2020. The foundation provides patronage and support for social innovation projects in healthcare.
- Gemeente Duffel (Municipality of Duffel)minorThe municipality of Duffel is a partner in the 'Duffeltje het Knuffeltje' project and collaborates with local schools to support children of parents with psychiatric vulnerability and to make mental health topics discussable in schools.
- Duffelse scholen (Schools in Duffel)minorSchools in Duffel collaborate with UPC Duffel on the 'Duffeltje het Knuffeltje' project, using the picture book and a teacher handbook to discuss mental health topics in class.
- Various universities and collegesminorUPC Duffel opens its facilities as training and internship locations for students from various educational institutions, including the University of Antwerp and Thomas More Hogeschool. Multiple bachelor's and master's theses are supervised by UPC Duffel staff.
- Kunstencentrum De LoodscoreKunstencentrum De Loods, initiated by UPC Duffel, is a social-artistic atelier located outside the hospital walls that enables people with and without psychiatric vulnerability to develop artistically. It collaborates with the Triennial Contemporary Art on a recovery-oriented activities program.
- Centrum ter Preventie van ZelfdodingminorCentrum ter Preventie van Zelfdoding (CPZ), led by Lies Vandenbussche, partners with UPC Duffel for World Suicide Prevention Day (10 September) to provide information sessions for relatives and caregivers on recognizing signals of suicidal behavior.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
UPC Duffel competitors and assessment
Company assessmentDirect peers
- Bethanië Geestelijke Gezondheid: Belgian psychiatric hospital that participates alongside UPC Duffel in the iPSYcare multi-hospital data initiative in the Antwerp province. Offers comparable inpatient and outpatient psychiatric services to an overlapping patient population in the same region, with similar specialty programs in mood, psychosis, and addiction.
- PZ Sint-Norbertus: A Belgian psychiatric hospital also located in the Duffel area, providing comparable inpatient psychiatric care and sharing the same primary service area as UPC Duffel. Operates as a direct geographic peer for psychiatric referrals from GPs and hospitals in the Duffel/Mechelen region.
- OPZ Geel: Openbaar Psychiatrisch Ziekenhuis Geel, a public psychiatric hospital that is a direct iPSYcare data initiative partner with UPC Duffel. Provides comparable inpatient, outpatient, and rehabilitation psychiatric services in the broader Antwerp/Flemish region, competing for the same patient pool and clinical talent.
- Zorggroep Multiversum: A psychiatric care group that is a direct iPSYcare data initiative partner with UPC Duffel, providing similar inpatient and outpatient psychiatric services across multiple locations in the Antwerp province. Competes head-to-head with UPC Duffel for psychiatric referrals in the same catchment area.
- ZAS (Ziekenhuis aan de Stroom): Antwerp-based hospital network that participates in the iPSYcare data initiative and offers general and psychiatric hospital services. Functions as both a regional iPSYcare collaboration partner and a competitor for psychiatric referrals, particularly for emergency psychiatric admissions in the Antwerp region.
Broad incumbents
- CHU Brugmann: A Brussels university hospital with a psychiatric department providing comparable academic psychiatric care in the broader Belgian market. Competes with UPC Duffel for research collaborations and serves as an alternative referral destination for complex psychiatric cases in Belgium.
- UZ Leuven (afdeling psychiatrie): The university hospital of KU Leuven, with a large psychiatric department providing university-affiliated inpatient, outpatient, and specialized psychiatric care. Competes with UPC Duffel for complex patient referrals, clinical talent, and research funding across the broader Flemish academic psychiatric landscape.
- UZ Gent (afdeling psychiatrie): The university hospital of Ghent with psychiatric services providing university-affiliated psychiatric care in the broader Flemish region. Competes with UPC Duffel for academic psychiatric talent, research collaborations, and tertiary referrals from across Flanders.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks3 records
Key highlights7 records
Customer concentration
UPC Duffel social profiles
Digital presenceUPC Duffel financial estimates
Financial estimateRevenue estimate
Valuation estimate
UPC Duffel leadership team
Management profileNumber of profiles
Profiles13 records
UPC Duffel subsidiaries and ownership
Company hierarchySubsidiaries6 records
UPC Duffel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UPC Duffel M&A and investment
M&A and investmentM&A
Investments
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Frequently asked questions about UPC Duffel
What does UPC Duffel do?
UPC Duffel is a non-profit university-affiliated psychiatric hospital in Duffel, Belgium, providing inpatient, outpatient, day-treatment and mobile psychiatric care for adults and elderly patients. It runs specialized programs for mood disorders, personality disorders (including DGT/DBT), psychosis, addiction, dual diagnosis, elderly psychiatry, and electroconvulsive therapy (ECT), alongside rehabilitation and sheltered living services through its Zorggroep.
Is UPC Duffel a public or private company?
UPC Duffel is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was UPC Duffel founded?
UPC Duffel was founded in 2019. It employs 501 to 1,000 people.
Where is UPC Duffel based?
UPC Duffel is headquartered in Antwerpen, Belgium, in the Europe region.
How does UPC Duffel make money?
Three revenue lines are on record. Healthcare Services (Belgian Health Insurance System) is the primary driver. The others are outpatient and Day Treatment Services and kruispunt Short-Term Mental Health Services.
Who are UPC Duffel's main competitors?
Direct peers on record are Bethanië Geestelijke Gezondheid, PZ Sint-Norbertus, OPZ Geel, Zorggroep Multiversum and ZAS (Ziekenhuis aan de Stroom). Broad incumbents are CHU Brugmann, UZ Leuven (afdeling psychiatrie) and UZ Gent (afdeling psychiatrie).
Does UPC Duffel have an API?
No public API is recorded for UPC Duffel.
What industry is UPC Duffel in?
UPC Duffel's product category is Psychiatric Hospital Services. Its primary akta.pro industry code is HLAFACAN, Peer Support, Recovery Coaching & Sober Living Services. Its NAICS code is 622210 and its SIC code is 8011.