National Finance Center

What National Finance Center does

The National Finance Center (NFC), located in New Orleans, Louisiana, is an Office of Personnel Management (OPM)-certified Shared Service Center operating as a component of the U.S. Department of Agriculture under the Office of the Chief Financial Officer. Established in 1973 through the merger of USDA's centralized payroll/personnel operation and its voucher/invoice processing center, NFC provides shared services in three lines of business: HR and Payroll (processing bi-weekly payroll for 590,000+ federal employees across 156+ agencies), Financial Management Services (FMMI SAP-based serving 29 agencies and Pegasys/Momentum-based serving GSA and 39 external clients), and Insurance Services (CLER, DPRS, and TIPS covering ~4 million FEHB enrollees and tribal employers). Notable customers include Treasury, Justice, Homeland Security, Commerce, HUD, FDIC, the Government Accountability Office, Congressional Budget Office, Library of Congress, and Architect of the Capitol.

NFC's platform runs on mainframe and client/server architectures with a suite of ~30 interconnected applications. The core is the Payroll/Personnel System (PPS), integrated with the EmpowHR Human Capital Management System and supported by time-and-attendance modules (Paycheck8, GovTA, STAR, webTA), employee self-service (Employee Personal Page), enterprise reporting (Insight data warehouse, Reporting Center, Financial Warehouse), insurance reconciliation (CLER, DPRW, TIPS), manual adjustment processing (SPPS), security (SecureAll), incident management (ServiceNow), and financial management (FMMI, Pegasys). The system applies over 6,000 data validation edits and supports full history-correction processing and self-service functionality for employees and managers. NFC claims 38 consecutive years of on-time salary payment processing.

NFC's business model is a federally mandated shared services model: services are delivered on a cost-recovery basis under service level agreements to customer federal agencies, with no publicly disclosed pricing tiers. NFC does not raise private capital; its funding comes from government appropriations and inter-agency service fees, and there is no commercial customer base or geographic expansion beyond the U.S. domestic federal market. With 500+ employees, NFC markets its services through GovDelivery email, its public website, NFC University training programs, customer working groups, and direct federal account relationships.

Name

National Finance Center

Legal name

National Finance Center

Website

https://nfc.usda.gov

Company type

Public

Founded year

1973

Operating status

Operating

Headcount range

251–500 employees

Short description

The National Finance Center is an OPM-certified federal Shared Service Center under USDA that provides HR, payroll, financial management, and insurance services to 156+ U.S. federal agencies, processing bi-weekly payroll for 590,000+ federal employees on a cost-recovery basis.

Ownership category

akta.pro rank

Product category

Federal HR and Payroll Shared Services

NAICS

Payroll Services (541214), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Finance Services (6199)

akta.pro primary industry

Full-Service Payroll Processing (BPACAIAA)

akta.pro secondary industries

Government & Public Sector Disbursements (Tax Refunds, Benefits) (FSAMAKAJ), Intergovernmental Affairs & Federal Grants Administration (BPAIAAAC)

Keywords

• Federal payroll services
• Human resources management
• Financial management services
• Government shared services
• Federal benefits administration

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure

Revenue model

1. Financial Management Services: Services provided to customer agencies on a cost recovery basis as a certified Shared Service Provider. Defined under service level agreements.
2. HR and Payroll Services: Human Resources and payroll processing services provided on cost recovery basis to Federal Government agencies

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The National Finance Center is an OPM-certified federal Shared Service Center that delivers payroll processing, human resources management, financial management, and insurance/benefits administration services to federal government agencies. Operating under the U.S. Department of Agriculture, NFC processes biweekly payroll for more than 590,000 federal employees across 156+ agencies and reconciles FEHB enrollment data for approximately four million health benefits enrollees through its proprietary systems. Services are provided on a cost-recovery basis under service level agreements, eliminating time-consuming transactional functions for client agencies.

Product overview

National Finance Center (NFC) offers a unified platform-plus-modules architecture providing shared services for Human Resources Management and Financial Management to Federal Government agencies. The core product is the Payroll/Personnel System (PPS) integrated with EmpowHR (Human Capital Management System), complemented by specialized modules for time and attendance (Paycheck8, GovTA, STAR, webTA), employee self-service (Employee Personal Page), reporting and analytics (Insight, Reporting Center), insurance processing (CLER, DPRS/DPRW, TIPS), and financial management (FMMI, Pegasys Financial Services). Additional modules support payroll adjustments (SPPS), security access (SecureAll), help desk operations (ServiceNow), and administrative functions (ABCO, TMGT). The system operates on mainframe and client/server platforms, serving over 156 agencies and 590,000+ Federal employees.

Differentiator

Problem solved

Functional benefit

Brands

• EmpowHR: Human Capital Management System supporting the President's Management Agenda for HR and payroll processing.
• Paycheck8
• GovTA
• Insight
• STAR
• CLER
• DPRS
• TIPS
• FMMI
• Pegasys Financial Services
• EPIC
• EPP
• SPPS
• SALL

Products and services

• HR and Payroll Services (Payroll/Personnel System) End-to-end HR and payroll processing for federal agencies, including personnel records management, time and attendance, bi-weekly payroll calculation, history corrections, and reporting. Delivered as a shared service on a cost-recovery basis.
• Financial Management Services Core financial transaction processing and grants management for federal agencies, delivered through SAP-based FMMI and Momentum-based Pegasys Financial Services (PFS).
• Insurance Services (CLER / DPRW / TIPS) Federal Employees Health Benefits (FEHB) enrollment reconciliation, billing, and collection services for eligible federal employees, separated employees, former spouses, dependents, direct pay annuitants, tribal employers, and participating health insurance carriers.
• NFC Training University

Quantifiable outcome

• 590,000+ Federal employees processed bi-weekly
• +3 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Office of Personnel Management (OPM)coreStrategic or Co-development PartnerNFC is an OPM-certified Shared Service Center for Human Resources. OPM provides the regulatory framework and certification for NFC's HR Line of Business services, including FEHB program administration and CLER system operations for approximately four million health benefits enrollees.
• USDA Office of the Chief Financial OfficercoreStrategic or Co-development PartnerNFC operates under the leadership of the USDA's Office of the Chief Financial Officer, which is responsible for financial leadership of business operations comprising more than 100,000 employees, 14,000 offices and field locations, $208 billion in assets, and $143 billion in annual spending.
• SAPcoreTechnology or IntegrationUSDA FMS (Financial Management Services) offers a SAP-based core financial system for financial transactional processing services to 29 agencies and staff offices.
• Momentum (for Pegasys Financial Services)coreTechnology or IntegrationPegasys Financial Services offers a Momentum-based core financial system to U.S. General Services Administration and 39 other external clients including Boards, Commissions, and Small Agencies.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/usda

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Finance Center