Muskogee County Transit

What Muskogee County Transit does

Muskogee County Transit is a publicly funded county government transit agency headquartered at 4401 E. Hayes Street, Muskogee, Oklahoma, providing fixed-route bus service, demand-response curb-to-curb transportation, paratransit for persons with disabilities, and out-of-town medical transport to residents of Muskogee City and Muskogee County. Its core product is a three-route fixed bus network (East Side, Southwest, and Northwest Shuttle) radiating from Arrowhead Mall as a single transfer point, operating Monday-Friday 9:00am-4:00pm at a $2.00 per-boarding fare, supplemented by city and county demand response ($2.00-$4.00 per boarding), ADA-compliant paratransit within 3/4 mile of fixed routes ($4.00 per boarding), out-of-town medical demand at $1.00 per mile, and a Cherokee Nation partnered Muskogee-Tahlequah express route at $0.50 each way.

The agency's service architecture is operationally simple: wheelchair-accessible buses and vans dispatched through phone-based reservation for demand services (requiring three business days' advance notice) and scheduled fixed-route loops for trunk city circulation. It holds no proprietary technology platform beyond a Squarespace-hosted website publishing GTFS schedule data, with no mobile app, no API, and no AI/ML components. Distribution is direct to individual riders, with NEMT traffic routed through the SoonerCare SoonerRide brokerage and tribal traffic routed through the Cherokee Nation partnership.

Commercially, Muskogee County Transit runs a fare-box transaction revenue model with fares ranging from $0.50 to $4.00 per ride depending on service type, supplemented (and predominantly funded) by federal, state, and local government subsidies characteristic of US small-urban transit systems. Customer segments include the general public, persons with disabilities, TANF clients, SoonerCare members, and county residents. The agency is a member of the American Public Transportation Association and the Oklahoma Transit Association, and operates under Title VI federal civil-rights compliance.

Name

Muskogee County Transit

Legal name

Muskogee County Transit

Website

https://muskogeecountytransit.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Muskogee County Transit is a publicly funded county government transit agency in Oklahoma operating three fixed city bus routes, demand-response service, ADA paratransit, and out-of-town medical transport for Muskogee City and County residents, including Cherokee Nation and SoonerCare partnerships.

Ownership category

akta.pro rank

Product category

Public Transportation Services

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Special Needs & Senior Transportation Services (TLAFAKAI), Accessible Shuttle & On-Demand Paratransit (Microtransit for Riders with Disabilities) (TLAFAKAK)

Keywords

• Public transit services
• Paratransit transportation
• Demand response transit
• Fixed route bus service
• Non-emergency medical transport

Headquarters

HQ city

Muskogee

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Transit Fare Revenue: Muskogee County Transit generates revenue through passenger fares for various transit services including fixed bus routes, demand response, and out-of-town medical transport. Fares vary by service type from $0.50 to $4.00 per ride or $1.00 per mile.

Pricing tiers

Distribution channels5 records

Marketing channels1 record

Core offering

Muskogee County Transit is a public transit agency that operates three fixed city bus routes (East Side, Southwest, and Northwest Shuttle) radiating from Arrowhead Mall as a central transfer point, supplemented by Demand Response curb-to-curb service, Paratransit service for riders with disabilities, Out-of-Town Medical Demand transportation, and partnered routes with Cherokee Nation and SoonerCare. All services use wheelchair-accessible buses and vans and charge per-ride fares ranging from $0.50 to $4.00 (or $1.00 per mile for out-of-town medical trips). The agency serves Muskogee County, Oklahoma, including the city of Muskogee and surrounding towns.

Product overview

Muskogee County Transit operates a multi-service public transportation network consisting of three fixed city bus routes (East Side, Southwest, and Northwest Shuttle) converging at Arrowhead Mall as the central transfer point, supplemented by Demand Response curb-to-curb service for city and county riders, Out-of-Town Medical Demand service, and Paratransit service for eligible persons with disabilities. The transit system also partners with SoonerCare for Medicaid-funded medical transportation (SoonerRide), with the Cherokee Nation for express service between Muskogee and Tahlequah, and provides TANF client transportation. All services are wheelchair accessible and operate on a tiered fare structure ranging from $0.50 to $4.00 per boarding depending on service type.

Differentiator

Problem solved

Functional benefit

Products and services

• City Fixed Routes Fixed-route bus service operating Monday-Friday 9:00am-4:00pm with three city routes (East Side, Southwest, and Northwest Shuttle) radiating from Arrowhead Mall as the transfer point; fare $2.00 per boarding; last pickup 3:00pm. For the general public, including TANF clients, needing affordable local transportation.
• Demand Response (Curb-to-Curb Service) On-demand curb-to-curb transportation for city and county residents requiring at least 3 days advance scheduling. City of Muskogee hours: Monday-Friday 6:00am-5:30pm, $4.00 per boarding. County Demand Response brings customers from surrounding towns to Muskogee at $2.00 per round trip (includes three stops; additional $2.00 for stops beyond three). For Muskogee city and county residents needing flexible, pre-scheduled transit.
• Paratransit Service ADA-compliant origin-to-destination service for persons with disabilities who cannot use the fixed-route bus system, operating within 3/4 mile of fixed routes with shared-ride, wheelchair-accessible vehicles. Fare: $4.00 per boarding; hours 9am-4pm. For ADA-eligible individuals with physical, cognitive, emotional, or visual disabilities.
• SoonerRide Partnership Medicaid-funded non-emergency medical transportation arranged through SoonerCare for covered medically necessary services. Requires 3 business days advance scheduling and a trip authorization number via the SoonerRide reservation line (877-404-4500). Not for emergency transport. For SoonerCare members needing rides to medically necessary services.
• Out-of-Town Medical Demand Medical transportation service for any trip to a medical appointment originating or terminating outside Muskogee City Limits, charged at $1.00 per mile with 3-day advance scheduling required. For residents needing non-emergency medical trips beyond the city.
• Cherokee Nation Partnered Route Express route service between Muskogee and Tahlequah operating Monday-Friday 6:30am-8:30am (morning) and 4:30pm-6:30pm (evening), in partnership with Cherokee Nation. Fare: $0.50 each way, with free rides on Fridays. For commuters and travelers between Muskogee and Tahlequah (Cherokee Nation).
• TANF Transportation Transportation services provided for Temporary Assistance for Needy Families (TANF) clients using the fixed city bus routes. For TANF beneficiaries needing transportation to fulfill program participation requirements.

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• American Public Transportation Association (APTA)minorOthersMuskogee County Transit is a member of the American Public Transportation Association, a trade association representing the public transportation industry.
• Oklahoma Transit AssociationminorOthersMuskogee County Transit is a member of the Oklahoma Transit Association, the state-level organization representing transit agencies in Oklahoma.
• Cherokee NationcoreStrategic or Co-development PartnerCherokee Nation partnered route between Muskogee and Tahlequah operating Monday-Friday 6:30am-8:30am and 4:30pm-6:30pm. Fare is $0.50 each way, free on Fridays.
• SoonerCarecoreStrategic or Co-development PartnerSoonerRide program arranges non-emergency medical transportation to medically necessary services covered by SoonerCare. Call 3 business days before appointment at 877-404-4500.

Scale indicators2 records

Recent moves1 record

Expansion highlights3 records

Emerging players

• Via Transportation: Technology provider of on-demand microtransit and paratransit software for transit agencies. Comparable as an emerging platform enabling the kind of demand-response modernization Muskogee County Transit could adopt.
• RideCo: On-demand transit software platform serving paratransit and microtransit operators. Comparable as a technology enabler for the agency's demand-response and paratransit service modernization.

Direct peers

• Cherokee Nation Public Transit: Tribal transit program operated by Cherokee Nation, which already partners with Muskogee County Transit on the Muskogee–Tahlequah route. Comparable as a tribal-affiliated transit operator in the same Oklahoma region.
• Tulsa Transit: Mid-size municipal transit agency in Tulsa, Oklahoma, offering fixed-route buses and paratransit. Closely comparable public transit operator serving a similar Oklahoma urban/rural demand profile.
• EMBARK (Central Oklahoma Transportation and Parking Authority): Oklahoma's largest metropolitan transit agency (Oklahoma City), operating fixed-route bus, streetcar, and paratransit. Highly comparable as a public Oklahoma transit operator with similar multi-service model (fixed route + paratransit + NEMT).
• Lawton Area Transit System (LATS): Small-city public transit operator in Lawton, Oklahoma, offering fixed-route and demand-response service. Comparable as a similarly-sized Oklahoma municipal transit agency with limited route networks.

Others

• Transdev: Major private operator of public transit, paratransit, and NEMT services under contract with transit agencies. Comparable as an outsourced operations counterpart in the U.S. transit market.
• Keolis: Global contract operator that runs fixed-route and paratransit services on behalf of public transit agencies. Comparable as a potential contract-operator model or competitor for managing municipal transit operations.

Broad incumbents

• Modivcare: Largest U.S. broker of non-emergency medical transportation for Medicaid programs including SoonerCare. Comparable as the NEMT counterpart that competes for and subcontracts SoonerRide trips with agencies like Muskogee County Transit.

Regional players

• Pelivan: Oklahoma-based private NEMT operator providing Medicaid and senior transportation across the state. Comparable as a regional NEMT provider operating in the same Oklahoma Medicaid ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/MuskogeeTransit

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Muskogee County Transit