MCW

What MCW does

MCW (Medical Computer Ware Handelsgesellschaft m.b.H.) is a Vienna-based, family-owned software vendor founded in 1988 that develops and sells medical practice management software exclusively to physicians and dentists in Austria. Its core product, EOSWin, is a Windows-based practice management suite for general practitioners and specialists (Wahlärzte and Fachärzte), covering patient administration, Honorarnoten (private-physician invoice) management, prescription and medication plan creation, medical report authoring, vaccination management, and GDPR-compliant record-keeping — with built-in Austrian-specific features such as e-Card integration, DSGVO compliance, and cost-reimbursement form generation. The portfolio is extended by DentalPro for dental practices, TermiOn (an online appointment calendar with a 14-day free trial and bidirectional EOSWin integration, version 2.0 launched in 2024), MCW Telemedizin for GDPR-compliant HD video consultations, and the BefundPlus mobile app (redesigned September 2025) for document scanning and chronic-condition monitoring. More than 1,000 physicians across Austria use MCW software.

MCW's technology is developed and maintained in-house in Austria by a team of approximately 25 named staff including dedicated software developers per product line (TermiOn, EOSWin, DentalPro) and operates across Windows, Mac, web, and mobile (iOS/Android) endpoints. Integrations tie the stack together: EOSWin interfaces bidirectionally with TermiOn, integrates with the Befundkarte findings card and the Austrian e-Card system, and connects to the BookingDoc.at patient-facing booking marketplace. The company declares GDPR/DSGVO compliance across products and is structured as a GmbH with three Austrian offices (Vienna headquarters, Vienna training academy, Bad St. Leonhard regional office).

Revenue is generated through a mix of one-time software license sales (per AGB), annual prepaid maintenance contracts (Wartungsvertrag) that renew automatically and are priced upward by MCW each year, recurring subscriptions for TermiOn and Telemedizin add-on modules, professional services (consulting, Schulungen/training, on-site demos), and online shop sales. Go-to-market is primarily sales-led and direct: multiple phone hotlines for support and sales, a field-sales/outside-sales team (Außendienst), free consultation requests as the dominant CTA, and a partial PLG motion via TermiOn's 14-day trial. Customer segments are Austrian private and specialist physicians (primary), Austrian dentists, and telemedicine-ready practices — all served solely within Austria with no disclosed international expansion.

Name

MCW

Legal name

MCW Handelsgesellschaft m.b.H.

Website

https://mcw.at

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

MCW is a Vienna-based, family-owned software company founded in 1988 that develops and sells integrated medical and dental practice management software — including EOSWin, DentalPro, TermiOn, and Telemedizin — to more than 1,000 physicians and dentists across Austria.

Ownership category

akta.pro rank

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Licenses & Subscriptions (EOSWin, DentalPro, Termion): MCW sells and maintains medical practice management and appointment scheduling software. Revenue is generated through software licenses, annual maintenance contracts, and subscription fees for the Termion online booking platform. The AGB specifies annual maintenance (Wartungsvertrag) fees payable in advance, with automatic renewal. Customization services for DentalPro are also offered.
2. Telemedizin Platform Subscription: MCW Telemedizin is offered as a separate product module for video consultations. Likely billed as a subscription/add-on to existing practice software customers.
3. Professional Services – Training & Consulting: MCW offers consulting appointments (Beratung vereinbaren), training sessions (Schulungen), and on-site demonstrations. The team includes dedicated sales and training staff (Verkauf & Schulungen), suggesting professional services as a revenue component.
4. One-Time Software Sales: Per AGB, MCW sells software products with licensing fees. The warranty terms reference 'annual license fees' (jährliche Lizenzgebühr) and software purchase prices (Verkaufspreis), suggesting one-time perpetual license purchases are also available alongside recurring maintenance.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

MCW develops and sells integrated medical practice management software for Austrian physicians and dentists. Its offerings cover patient administration, invoicing, prescription management, online appointment booking, telemedicine, and dental-specific workflows. The company's products are deployed across more than 1,000 physician offices in Austria.

Product overview

MCW (Medical Computer Ware) offers a suite of medical practice management software products designed for Austrian physicians and therapists. The core product portfolio includes EOS/EosWin for general practitioners and specialists (since 1988), DentalPro for dental practices, and TermiOn as an online appointment calendar. These core systems are complemented by Telemedizin for video consultations and several supplementary services including BefundPlus App for medical document sharing, Befundkarte for findings management, Notfallkarte for emergency information, and BookingDoc for patient online booking. The products integrate with each other through bidirectional interfaces (e.g., EOS connects with TermiOn) and with external systems like the Austrian e-Card.

Differentiator

Problem solved

Functional benefit

Brands

• EOSWin: Practice management software for specialists and general practitioners, including patient administration, invoice management, treatment documentation, prescription writing, and medical records.
• DentalPro
• TermiOn
• Telemedizin
• BefundPlus

Products and services

• EOSWin Integrated practice management software for physicians covering patient administration, invoicing, prescription management, and integrations such as the Austrian e-Card system.
• DentalPro Dental-specific practice management software tailored to dentists' workflows, including patient records, treatment documentation, and invoicing.
• TermiOn Online appointment scheduling platform that allows patients to book appointments with physician practices online.
• Telemedizin Telemedicine platform enabling physicians to conduct remote consultations with patients via video.
• BefundPlus App Mobile application delivering medical findings and results to patients.
• Befundkarte Digital medical findings card for storing and accessing patient medical records.
• Notfallkarte Emergency card providing critical medical information for use in emergency situations.
• BookingDoc Online doctor appointment booking service allowing patients to schedule appointments with physicians.

Quantifiable outcome

• 40% faster performance in Termion Version 2.0 vs prior version
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature10 records

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• medatixx: medatixx is a leading German practice management software vendor serving physicians across multiple specialties with solutions like medatixx, easymed, and MedicalPad. It is a direct competitor to MCW in physician office software, and its DACH-wide scale makes it a relevant comparison point.
• medondo AG: medondo AG provides cloud-based practice management software (medondo) for physicians and therapists in German-speaking markets. It is a direct cloud-native competitor to MCW's on-premise EOSWin, offering modern online booking and patient management features.
• Zollsoft (Tomedo): Zollsoft develops Tomedo, a macOS-based practice management system popular among German physicians and increasingly in Austria. As a cloud-capable, modern practice software competitor in the DACH market, Tomedo competes with MCW's EOSWin, particularly among digitally-forward practitioners.
• DAMPSOFT: DAMPSOFT is a German dental practice management software provider with solutions like DS-Win and CHARLY, serving thousands of dental practices in Germany and expanding into Austria. It directly competes with MCW's DentalPro in the dental office segment.
• CompuGroup Medical (CGM): CompuGroup Medical is the largest provider of practice management software (PVS) and hospital information systems in the DACH region. Its MEDISTAR, TurboMed, and DATA VITAL solutions directly compete with MCW's EOSWin in the Austrian and German physician office segment, and the company has established Austrian presence.
• Solutio (Charly Dental): Solutio provides Charly, a widely-used dental practice management software in Germany and Austria. It directly competes with MCW's DentalPro in the dental office segment, particularly for smaller and mid-sized practices in DACH.
• HASOMED GmbH: HASOMED develops Praxissoftware, a German practice management software for physicians and psychotherapists. It is a comparable niche vendor to MCW in the German-speaking physician office market, particularly for specialty practices.

Broad incumbents

• Doctolib: Doctolib is Europe's leading online appointment booking and telemedicine platform, dominant in France and expanding aggressively in Germany with Austrian ambitions. It competes with MCW's Termion and Telemedizin offerings in patient booking and video consultation, while also encroaching on practice management workflows.

Others

• athenahealth: athenahealth is a leading US-based cloud practice management and EHR vendor serving physician practices. While not directly competing in Austria, it represents the cloud-native, scale-driven model that contrasts with MCW's on-premise legacy architecture and is a useful international comparable.

Emerging players

• Indamed (Indica): Indamed provides Indica, an Austrian-origin cloud-based practice management and documentation software used by specialists (radiology, nuclear medicine, orthopedics) in DACH. As a regionally-anchored emerging competitor with cloud architecture, it overlaps with MCW's specialist physician segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MCW