CorpOne
CorpOne is a privately held India-based BPO and BPM services provider founded in 2005, employing 1,000+ professionals to deliver inbound/outbound customer support, OCR-based transaction processing, digital marketing, and remote infrastructure management to enterprise clients across healthcare, BFSI, telecom, pharma, and real estate verticals.
- Company typePrivate
- Founded2005
- HeadquartersSecunderabad, India
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What CorpOne does
CorpOne (legal entity: Corpone Staffing Solutions Private Limited) is a privately held India-based business process outsourcing (BPO) and business process management (BPM) services provider founded in 2005 and headquartered in the Gachibowli/Serilingampalle area of Hyderabad, Telangana. The company employs over 1,000 customer service professionals and operates additional facilities including a Banjara Hills branch and an upcoming 15,000 sq.ft. office at IT Gateway Park Kandlakoya, subject to CCITI approval. Core service lines include inbound and outbound customer support (patient surveys, counselling, payment reminders, appointment scheduling, helpdesk, issue resolution), transaction processing using OCR-based document scanning, indexing, storage, and claim processing, digital marketing (social media management, SEO, blogs, digital advertising, lead generation, website traffic optimization), and remote infrastructure management (tech helpdesk, antivirus tracking, remote log management, server monitoring, troubleshooting). The company has installed capacity to handle over 500,000 calls per day and supports work-from-home delivery through endpoint management, networking, and security infrastructure.
The company serves enterprise clients across healthcare, banking and financial services, telecommunications, pharmaceutical and life sciences, real estate, and financial technology verticals, with named customers including GE Countrywide (founding client in 2005), mPokket, a major managed health care company, a global organ transplant healthcare chain, a global mobile device lifecycle management firm, a multinational science and technology company, and a country-wide fintech. The go-to-market approach is direct enterprise sales with custom contractual engagement models; pricing is not publicly disclosed but is structured around managed services, transaction fees, and professional services rather than standardized tiers. Revenue is generated through per-contract managed services (customer support, back-office, RIM), per-transaction fees (claim and document processing), and professional services engagements (payroll management, collections and receivables).
The business model is a traditional labor-arbitrage BPO with offshore India delivery, with a stated 70% staffing cost reduction value proposition for clients and 90%+ client retention over seven years as the primary retention metric. Supporting service lines include payroll management, collections and receivables management, and back-office services. The company was recognized as a leading SME in the BPO space by DUN and Bradstreet and operates a corporate social responsibility program branded 'NatCares.' No public listing, institutional funding events, or disclosed financial figures are evident in the source materials.
CorpOne firmographics
Firmographics- Name
- CorpOne
- Legal name
- Corpone Staffing Solutions Private Limited
- Website
- https://corpone.co.in
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- CorpOne is a privately held India-based BPO and BPM services provider founded in 2005, employing 1,000+ professionals to deliver inbound/outbound customer support, OCR-based transaction processing, digital marketing, and remote infrastructure management to enterprise clients across healthcare, BFSI, telecom, pharma, and real estate verticals.
- Ownership category
- akta.pro rank
CorpOne industry classification
Industry- Product category
- Business Process Outsourcing Services
- NAICS
- Office Administrative Services (5611)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- General Customer Service (Order/Account/Inquiries) (BPAAABAA)
- akta.pro secondary industries
- Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ), Billing & Revenue Operations (Subscription/Usage Billing, Rating, Order-to-Cash Support) (BPAAAGAD)
Keywords
Where CorpOne is headquartered
LocationHeadquarters
- HQ city
- Secunderabad
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
CorpOne business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Business Process Outsourcing Services: Revenue generated through providing comprehensive BPO/BPM services including inbound and outbound customer support, transaction processing, digital marketing, and remote infrastructure management. Services are delivered to enterprise clients across multiple industries on contractual basis with various engagement models.
- Transaction Processing: Fees earned from processing transactions including document processing, claim processing, and other back-office operations for clients.
- Payroll & Collections Management: Revenue from payroll management and collections & receivables management services provided to clients.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
CorpOne product offering
Product offeringCore offering
CorpOne Global BPM is an India-based business process outsourcing (BPO) provider delivering inbound/outbound customer support, transaction processing, digital marketing, and remote infrastructure management services to enterprise clients across healthcare, banking, telecommunications, pharmaceutical, real estate, and fintech industries. The company operates a 1,000+ person multi-language workforce with installed capacity exceeding 500,000 calls per day, complemented by back-office, customer support, payroll management, and collections/receivables management services.
Product overview
CorpOne Global BPM is a business process outsourcing (BPO) services company offering a portfolio of interconnected BPM solutions. The core offerings include Inbound And Outbound Support, Transaction Processing, Digital Marketing, and Remote Infrastructure Management (RIM) as the primary service lines, supported by Back Office Services, Customer Support Services, Payroll Management, and Collections & Receivables Management. The company operates as a single unified service platform delivering these services to clients across telecom, banking, healthcare, customer service, pharma, and real estate sectors, with a workforce of 1000+ professionals handling over half a million calls per day capacity.
Differentiator
Problem solved
Functional benefit
Products and services
- Inbound And Outbound Support Customer service offering that handles inbound queries and complaints as well as outbound communication, including patient surveys, counselling, payment reminders, awareness campaigns, customer onboarding, doctor appointment scheduling, helpdesk, issue ticketing, customer orders, and issue resolution. Targeted at enterprise healthcare, banking, telecom, pharma, real estate, and other clients.
- Transaction Processing Document and data processing service using OCR technology to scan, index, store documents, and process claims on behalf of enterprise clients.
- Digital Marketing Marketing services covering social media management, SEO, blog content creation, digital advertising, lead generation, and website traffic optimization for enterprise clients across industries.
- Remote Infrastructure Management (RIM) IT infrastructure support service covering tech helpdesk, antivirus tracking, remote log management, server monitoring, and troubleshooting for enterprise clients.
- Back Office Services Backend operational support services for enterprise clients, including data management and administrative back-office tasks delivered by the CorpOne workforce.
- Customer Support Services Multi-channel customer service delivered by 1,000+ CorpOne professionals capable of handling communications in multiple languages and dialects across enterprise clients.
- Payroll Management Payroll processing and management service delivered to enterprise clients as a managed BPO offering.
- Collections & Receivables Management Financial process management service covering debt collection and accounts receivable operations for enterprise clients.
Quantifiable outcome
- 70% staffing cost reduction through offshore operations
- +3 more outcomes
Companies that use CorpOne
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles3 records
CorpOne technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CorpOne partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- mPokketcoremPokket is a digital lending platform that partners with CorpOne for customer service and process operations. CorpOne provides dedicated teams for mPokket's operations, with regular recognition and rewards programs for outstanding performance. The partnership represents a key client relationship with in-house team dedicated to the client.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
CorpOne competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CorpOne social profiles
Digital presenceCorpOne financial estimates
Financial estimateRevenue estimate
Valuation estimate
CorpOne leadership team
Management profileNumber of profiles
CorpOne funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CorpOne M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CorpOne
What does CorpOne do?
CorpOne Global BPM is an India-based business process outsourcing (BPO) provider delivering inbound/outbound customer support, transaction processing, digital marketing, and remote infrastructure management services to enterprise clients across healthcare, banking, telecommunications, pharmaceutical, real estate, and fintech industries. The company operates a 1,000+ person multi-language workforce with installed capacity exceeding 500,000 calls per day, complemented by back-office, customer support, payroll management, and collections/receivables management services.
Is CorpOne a public or private company?
CorpOne is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CorpOne founded?
CorpOne was founded in 2005. It employs 501 to 1,000 people.
Where is CorpOne based?
CorpOne is headquartered in Secunderabad, India, in the Asia region.
How does CorpOne make money?
Three revenue lines are on record. Business Process Outsourcing Services are the primary driver. The others are transaction Processing and payroll & Collections Management.
Does CorpOne have an API?
No public API is recorded for CorpOne.
What industry is CorpOne in?
CorpOne's product category is Business Process Outsourcing Services. Its primary akta.pro industry code is BPAAABAA, General Customer Service (Order/Account/Inquiries), with a secondary code of BPAEAMAJ, Business Process-Aligned IT Outsourcing (ITO + BPO Integrated). Its NAICS code is 5611 and its SIC code is 7370.