What CEGID does

Cegid is a France-based provider of cloud business management software serving customers across Finance, HR, and Retail verticals in 130 countries with 750,000+ customers. The company's three product pillars are Cegid Retail (global POS and unified commerce platform deployed across 85,000+ stores for brands such as L'Oréal, Hugo Boss, Christian Louboutin, Marks & Spencer, and Benetton), Cegid HR (an end-to-end HCM suite serving 1,500 customers across 25 countries via Core HR, Talent Acquisition, Talent Management, and Learning modules), and a Finance portfolio (ERP, cash management, tax, T&E via Cegid Notilus, and Shine-based SMB accounting) serving SMBs, mid-market enterprises, and accountants. Underlying all three pillars is Cegid Pulse, a proprietary AI agent platform running on Microsoft Azure that introduces natural-language interfaces, automates repetitive processes, and applies predictive analytics across the suite.

Cegid operates a subscription-based SaaS revenue model with 89% recurring revenue on €1.069 billion disclosed global revenue. Go-to-market combines direct enterprise sales (regional GMs covering ILA, DACH, and other territories) for large deployments with an indirect channel of 16,000+ partners (resellers, integrators, ISV) for mid-market and SMB reach. Acquired and rebranded subsidiaries including Notilus, Talentsoft, StorIQ, sevdesk, EBP, and Shine extend the product surface and geographic footprint without a unified platform architecture. Cegid's technology stack is built cloud-native on Azure with extensive partner integrations (Salesforce, Microsoft, banking protocols) and certifications including ISO 27001 and ISAE 3402 SOC 1 Type 1.

Cegid is a private company controlled by Silver Lake since 2016, with KKR, AltaOne, and Oakley Capital as minority shareholders following a 2021 transaction that valued Cegid at €5.5 billion. The company has pursued an aggressive acquisition strategy — closing sevdesk in February 2025 and a €1.1 billion acquisition of Shine in June 2026 — funded partly by a €1.1 billion private credit facility led by Arcmont and Ares. Bruno Vaffier succeeded Pascal Houillon as General Manager in April 2025. The company competes with Workday, SAP, Oracle, Microsoft Dynamics, Salesforce, and Lightspeed across its three verticals.

Name

CEGID

Legal name

Cegid

Website

https://cegid.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cegid is a France-based provider of cloud business management software across Finance (ERP, treasury, tax), Human Resources (HCM, payroll, talent), and Retail (POS, unified commerce) verticals, serving 750,000+ customers in 130 countries through direct enterprise sales and a 16,000+ partner network. AI capabilities are delivered via the proprietary Cegid Pulse platform on Microsoft Azure.

Ownership category

akta.pro rank

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. SaaS Subscriptions: Cegid generates primarily recurring subscription revenue from cloud-based software solutions across Finance, HR, and Retail verticals. The company reports 89% recurring revenue with €1.069 billion global revenue.
2. Professional Services & Implementation: Implementation, consulting, and training services complement core software subscriptions, particularly for enterprise deployments requiring customization and integration support.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Cegid is a European cloud-based business management software provider selling SaaS solutions across three core verticals: Retail (Cegid Retail omnichannel POS and unified commerce platform), Human Resources (Cegid HR full HCM suite covering payroll, talent, and learning), and Finance (ERP, treasury, tax, and travel/expense management via Cegid Notilus and other modules). All offerings are enhanced by Cegid Pulse, the company's proprietary generative AI platform, and serve 750,000+ customers across 130 countries.

Product overview

Cegid is a European cloud-based management solutions provider offering a unified platform-plus-modules architecture across three core verticals: Retail (POS and unified commerce), Human Resources (HCM), and Finance (ERP, cash management, travel expense). The portfolio centers on Cegid Retail for omnichannel retail operations serving 85,000+ stores and 1,000+ retailers, Cegid HR (formerly Talentsoft) for end-to-end human capital management serving 1,500 customers across 25 countries, and Cegid Notilus for travel and expense management with 2 million users. These core products are enhanced by AI capabilities through Cegid Pulse, an intelligent agent platform embedded across all solutions. The company also offers specialized finance products including Cegid Allmybanks (treasury management), Cegid Exabanque (SME banking), Cegid FCRS (consolidation), and Cegid Direct-debits (SEPA payments). HR modules include Core HR, Talent Acquisition (ATS), Talent Management, and Learning. Acquired brands including sevdesk (DACH accounting), Boby (construction admin), and Contasimple (SME invoicing) extend reach into SMB segments. The combined entity serves over 1 million SMBs and 15,000 accountants across 130 countries.

Differentiator

Problem solved

Functional benefit

Brands

• Cegid Pulse: AI-powered intelligent agents integrated into Cegid solutions for retail and HR, enabling natural language interaction with company data and management tools.
• Cegid Retail
• Cegid Retail Store Excellence
• Cegid HR (formerly Talentsoft)
• Cegid Notilus
• Boby
• Cegid Contasimple
• Cegid Wittyfit
• Cegid Allmybanks
• Cegid Digitalrecruiters
• Cegid Direct-debits
• Cegid Exabanque
• Cegid FCRS
• Cegid RITA
• Cegid Talent Plug and Play Edition

Products and services

• Cegid Retail Global POS and unified commerce platform for specialty retailers providing omnichannel sales, inventory management, customer experience, and retail intelligence across 85,000+ stores worldwide. Used by Lacoste, L'Oréal, Hugo Boss, Christian Louboutin, Benetton, GANT, JCDecaux, and Nespresso for omnichannel transformation.
• Cegid Retail Store Excellence AI-powered task management platform for retail store operations. Streamlines communication between head office and stores, automates task management, visual merchandising execution, compliance audits, and increases store team efficiency. Used by Petco, Superdry, Marks & Spencer, Topps Tiles (297 UK stores), and Crew Clothing (124 stores plus sister brands).
• Cegid HR Human capital management suite (formerly Talentsoft) providing 360-degree HR management from recruitment to talent development. Includes Core HR, Talent Acquisition, Talent Management, and Learning capabilities. Serves 1,500 customers and 50,000 recruiters across 25 countries including Lacoste, Decathlon, and Botanic.
• Cegid Notilus Travel, expense, and fleet management solution trusted by 2 million users with 26 years of experience. Digitizes expense reports with AI receipt scanning, travel booking, and vehicle fleet management for SMEs and large enterprises. ISO 27001 certified and GDPR compliant.

Quantifiable outcome

• 30% increase in sales for retail customers using Cegid Retail
• +8 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability13 records

Feature6 records

Partnerships

Four partnerships are on record, tiered strategic and core.

• Station FstrategicStrategic or Co-development Partner · 10 January 2022Cegid Startup Program operates at Station F, Europe's largest startup campus. Provides 9-month acceleration for early-stage startups in HR, Finance, Retail with AI focus, offering mentoring, masterclasses, and access to Cegid community.
• IMPACT CommercestrategicGTM or Marketing PartnerIMPACT Commerce serves as digital commerce partner for Gant, integrating Cegid systems with Salesforce to enable scalable digital transformation for the fashion brand.
• Microsoft AzurecoreTechnology or IntegrationCegid deploys solutions on Microsoft Azure cloud infrastructure providing computing power and enterprise-grade security. Azure underpins Cegid Pulse AI capabilities.
• SalesforcestrategicTechnology or IntegrationCegid integrates with Salesforce ecosystem for retail customers; Gant deployment includes Salesforce and Cegid integration for digital commerce.

Scale indicators10 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Shopify: Shopify is the dominant cloud commerce and POS platform for SMB and mid-market retailers globally, including Shop Pay and the Shopify POS hardware ecosystem. Competes with Cegid Retail in the SMB and mid-market retail commerce layer.
• SAP SuccessFactors: SAP is the broad incumbent in European enterprise ERP and HR software, with SuccessFactors as the HCM suite. Cegid competes as a more mid-market / vertical-flavoured alternative in HR and finance, especially via Talentsoft and Shine.
• Microsoft Dynamics 365: Microsoft Dynamics 365 Finance, HR, and Retail compete with Cegid across ERP, HR, and retail operations on the same Azure infrastructure Cegid runs on, making it a structural incumbent in European enterprise.
• Oracle (NetSuite & HCM Cloud): Oracle competes with Cegid across HCM Cloud and NetSuite for cloud ERP in the European mid-market. Javier Torres (Cegid's ILA GM) previously held EMEA leadership at Oracle, evidencing direct head-to-head overlap.

Direct peers

• Sage Group: Sage is a UK-headquartered provider of cloud accounting, payroll, and HR software primarily serving SMBs and accountants in Europe and beyond. Overlaps directly with Cegid's SMB Finance, Payroll, and HR portfolio (esp. after the Shine integration).
• Lightspeed Commerce: Lightspeed is a cloud POS and unified commerce platform targeted at retailers, restaurants, and specialty stores. Directly comparable to Cegid Retail's omnichannel POS and Store Excellence offerings for specialty retail.
• ADP: ADP is the dominant global payroll and HCM provider for mid-market and enterprise customers. Competes with Cegid HR (Talentsoft) on payroll, talent management, and workforce management for multi-country European employers.
• Workday: Workday is a leading cloud HCM and financial management suite for mid-market and enterprise customers. Cegid HR is positioned in the same Gartner Magic Quadrant, competing for European enterprise and mid-market HR transformations.
• UKG (Ultimate Kronos Group): UKG is a cloud workforce management, HR, and payroll provider serving mid-market and enterprise customers, often co-listed with Cegid HR in analyst evaluations. Strong overlap on payroll, talent, and employee experience modules.

Emerging players

• Odoo: Odoo is an open-source, modular ERP/CRM/HR suite popular with European SMBs. Competes with Cegid's SMB and accounting-led offering (especially post-Shine) on flexibility and price point in the long tail of European SMBs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CegidPresse
• LinkedInlinkedin.com/company/cegid
• Facebookfacebook.com/106945409365399

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries10 records

Funding overview

Funding rounds3 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A23 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CEGID