Data Expertise

What Data Expertise does

Data Expertise is a French managed IT services provider and open source integrator operating as a commercial brand of the Human's Connexion group from a single headquarters at 1 Impasse Edmond Audran, 31200 Toulouse. Its stated remit spans IT architecture design, peripheral and data security, IT asset and service management via GLPI, multi-channel user support (remote and on-site), and hosting delivered through EuroFiber and nFrance infrastructure plus AlwaysData for shared hosting. The company positions itself as a 'libre intégrateur', combining proprietary and open source components (Ubuntu, Red Hat, Zabbix, Proxmox, Nextcloud, Wallix, Samba, Fusion Directory, Passbolt, BlueMind) to deliver hybrid IT architectures, alongside ANSSI CSPN-certified StormShield Data Security for regulated and financial-sector clients.

The core product surface is organized around five service lines: Architecture (SI urbanization, data center externalization, interconnection), Security (safety, peripheral protection, data encryption, user awareness), Fleet Management (GLPI-based asset inventory, software deployment, patch management, service desk), User Support (incident management, updates, remote and on-site assistance), and Hosting (virtual machines, dedicated servers, Proxmox-based private cloud). A new and refurbished hardware resale line (HPE, IBM, Dell, Lenovo, HP, Cisco, with 40%+ savings cited on graded refurbished units) and a free public tools suite (IPv4/IPv6 calculator, CryptPad, PrivateBin, visio, document transfer) complement the service catalog.

Revenue mechanics are split across prepaid annual subscription tiers (minimum 7-hour support or 14-hour expertise contracts, billed quarterly), time-based prepaid blocks (14 hours, valid one year, no long-term commitment), managed hosting subscriptions, and hardware resale. Go-to-market is sales-led via phone contact and website inquiries, supplemented by community engagement through SoLibre membership and the GLPI Silver Partnership. Customer segmentation is horizontal, covering French SMEs, large enterprises and the regulated financial/payment sector, with PCI DSS compliance services targeting the latter; no named customer logos are publicly disclosed.

Name

Data Expertise

Legal name

Human's Connexion

Website

https://data-expertise.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Data Expertise is a French managed IT services provider and open source integrator, operating from Toulouse as a brand of the Human's Connexion group and serving SMEs, large enterprises and the regulated financial sector with IT architecture, security, GLPI-based fleet management, user support and Proxmox-based hosting.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Managed IT services
• IT infrastructure architecture
• Cybersecurity integration
• Open source integration
• IT asset management

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Professional IT Services: Monthly support contracts with expert assistance, incident management, user updates, and user assistance. Billed per time spent per ticket with minimum contract requirements (7h for support, 14h for expertise).
2. Time-based IT Contracts: Prepaid IT time blocks (2 days = 14 hours) valid for 1 year without commitment. Used for project management, consulting, production follow-up, and troubleshooting.
3. Hardware Sales: Sales of new and refurbished IT equipment including servers, networking gear, and workstations. Focus on circular economy with refurbished high-end hardware at significant cost savings. Covers HPE, IBM, HP, Dell, Lenovo, Cisco, and other brands.
4. Hosting Services: Virtual machine, dedicated server, and private cloud hosting through partners EuroFiber and nFrance. Additional web hosting with AlwaysData including daily backups, WAF protection, and SSH access.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Data Expertise is an open-source IT integrator and managed services provider operating as a brand of the Human's Connexion group. It delivers IT infrastructure architecture, cybersecurity, IT asset and service management (GLPI), user support, hosting (virtual machines, dedicated servers, private cloud on Proxmox), and new and refurbished hardware sales to SMEs and large enterprises in France.

Product overview

Data Expertise is a managed IT services provider and IT integrator that operates as a brand of the Human's Connexion group, offering a portfolio of complementary services centered on IT architecture, security, fleet management, user support, and hosting. The core offering is organized around five main service areas: Architecture Services (infrastructure design, SI urbanization, and data center externalization), Security Services (covering both safety and security with solutions like StormShield data encryption), Fleet Management powered by GLPI ITSM (IT asset management and service desk), User Support Services (remote and on-site assistance), and Hosting Services (virtual machines, dedicated servers, and private cloud via Proxmox). These services are supplemented by a free tools suite (video conferencing, document sharing, IP calculator), flexible accompaniment contracts, and hardware sales including new and certified refurbished equipment. The company specializes in open source software integration, particularly as a Silver Partner of GLPI since 2015, and offers solutions from partners including BlueMind, Ubuntu, Red Hat, Samba, Zabbix, Nextcloud, Wallix, Fusion Directory, Passbolt, F-Secure/WithSecure, Vade Secure, PRTG, H5 Network, and RubyCat. The company also distributes ANSSI CSPN-certified StormShield Data Security for encrypted communications.

Differentiator

Problem solved

Functional benefit

Products and services

• Architecture Services IT infrastructure architecture and rationalization services including SI urbanization, SI externalization to data centers, and interconnection management for remote workers, agencies, and 24/7 facilities. Designed for organizations seeking hybrid open-source and licensed technology infrastructure.
• Security Services Comprehensive IT security services covering peripheral protection (firewall, antispam, behavioral antivirus), data encryption with ANSSI-certified StormShield Data Security, user awareness training, and support for PCI DSS compliance for financial-sector clients.
• Hardware Sales (New and Refurbished) Sales of new and refurbished IT hardware including servers, workstations, and networking equipment from HPE, IBM, Dell, Lenovo, HP, Cisco, and other brands. Refurbished equipment comes with quality grades (A+, A, B), multiple warranty options, and significant cost savings versus new equipment.
• Fleet Management and GLPI Services IT asset and service management services powered by GLPI open source ITSM platform, including computer inventory, software deployment, patch management, and service desk. Delivered as the first historic Silver Partner of GLPI since 2015.
• User Support Services Multi-channel IT support including remote assistance via TeamViewer, email support, and on-site intervention. Services include incident management, user workstation updates, and user assistance with dedicated contract numbers.
• Hosting Services Virtual machine, dedicated server, and private cloud hosting powered by Proxmox hyperconvergence on EuroFiber and nFrance infrastructure, plus shared web hosting via AlwaysData. Includes daily rolling 30-day backups, SSH access in isolated environments, WAF protection, latest PHP versions, and 24/7 supervision.
• Open Source Integration Services Specialized integration services for open source software including GLPI, BlueMind, Ubuntu, Red Hat, Samba, Zabbix, Nextcloud, Wallix, Fusion Directory, and Passbolt. Positions the company as a 'libre intégrateur' (open source integrator).
• Accompagnement Contracts Flexible support and expertise contracts available as monthly contracts (annual commitment with quarterly adjustment, minimum 7 hours) and time-based contracts (2-day/14-hour minimum without commitment). Covers system management, exploitation, optimization, and security.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• EuroFibercoreTechnology or IntegrationEuroFiber is a recognized expert in connectivity and high-performance hosting solutions. Data Expertise is one of EuroFiber's expertise partners, leveraging their infrastructure for virtual machine, dedicated server, and private cloud hosting services.
• nFrancecoreTechnology or IntegrationnFrance is a French hosting provider specializing in managed services and hosting of critical data. Data Expertise partners with nFrance to provide high-quality hosting services to their clients.
• GLPIcoreTechnology or IntegrationData Expertise is the first historical partner of GLPI since 2015 and is now a Silver Partner. GLPI is an open source IT asset and service management solution. This partnership provides Data Expertise with deep expertise in park management and ITSM capabilities.
• StormShield Data SecuritycoreTechnology or IntegrationStormShield Data Security (SDS) is an ANSSI-certified (CSPN) data encryption solution. Data Expertise offers SDS for protecting data exchanges via email and collaborative data on CIFS Windows shares without server overlay.
• ProxmoxcoreTechnology or IntegrationProxmox is an open source virtualization platform used by Data Expertise for hyperconverged private cloud hosting with high performance and redundancy.
• SoLibrecoreStrategic or Co-development PartnerSoLibre is a Toulouse-based association promoting free software among professionals. Data Expertise is a member of this association, aligning with their philosophy of ethical computing and data sovereignty through open source.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Smile: French open-source integrator and digital services firm offering managed services, hosting, and open-source integration (Drupal, Magento, GLPI ecosystem). Directly comparable to Data Expertise in open-source-first positioning, French SME-to-enterprise focus, and managed services portfolio.
• Linagora: French open-source software company specializing in collaboration (OpenPaaS), AI, and IT services. Comparable on open-source ethos, French enterprise and public-sector focus, and integration-led services model.
• Alter Way: French open-source hosting and services provider with managed cloud, DevOps, and integration offerings. Comparable to Data Expertise on open-source integrator positioning, hosting services, and SME/mid-market French customer base.
• Econocom: European IT services and hardware distribution group active in France, offering refurbished IT equipment, managed services, and financing. Comparable on refurbished hardware resale, managed IT services, and pan-French enterprise coverage.

Broad incumbents

• Atos: Global IT services and cybersecurity company with French heritage, providing managed infrastructure, security, and digital transformation services. Comparable on large-enterprise French infrastructure and security services.
• Sopra Steria: Major European IT services firm with deep French public-sector and enterprise footprint, providing infrastructure, security, and managed services. Comparable as a broad incumbent in French IT services.
• Capgemini: Global IT services and consulting giant with significant French operations across infrastructure, cloud, and security. Comparable as a broad incumbent competing on large-enterprise IT architecture and managed services contracts.
• Devoteam: Large French-headquartered IT consulting and managed services firm with strong cloud, cybersecurity, and data practices. Comparable as a broader incumbent competing for the same French enterprise IT architecture and security budgets.

Emerging players

• Clever Cloud: French PaaS and hosting provider offering automated cloud hosting with strong European sovereignty positioning. Comparable as a French open-source-aligned hosting competitor with overlapping Proxmox/Linux-based private cloud offerings.

Regional players

• OVHcloud: French cloud and hosting provider offering dedicated servers, private cloud, and managed hosting. Comparable on French-hosted infrastructure, Proxmox/hyperconverged environments, and SME-to-enterprise hosting customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Expertise