Digital Plains
Digital Plains LLC is a Fargo, ND-based managed IT services and cybersecurity MSP serving small and mid-sized businesses across North Dakota and Minnesota, offering managed IT, ransomware protection, AI security solutions, cloud VoIP, and managed print on a recurring managed-services model.
- Company typePrivate
- Founded2011
- HeadquartersFargo, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Digital Plains does
Digital Plains LLC is a privately held managed IT services and cybersecurity provider founded in 2011 (originally as FargoIT, later rebranded) and headquartered in Fargo, North Dakota, with a secondary office in Detroit Lakes, Minnesota. The company delivers managed IT (patch, network, remote monitoring, infrastructure, help desk), ransomware and cybersecurity services (dark web asset tracking, Microsoft Entra ID monitoring, managed antivirus, EDR, penetration testing, vulnerability assessments), and AI business solutions (device security, cloud protection, and AI compliance tooling for GDPR, HIPAA, SOC 2). It complements these with three recurring product lines: Elevate for Teams cloud VoIP at $24.99-$44.99 per user per month, managed print services under a cost-per-page model, and an online hardware storefront. The firm also operates a non-profit-focused vertical, anchored by BetterTracker, a contract and subscription management platform provided free to nonprofit organizations.
The company's underlying technology is built on a managed services platform integrated with endpoint and identity monitoring tools (Microsoft Entra ID, EDR, automated remediation scripting), third-party AI services for anomaly detection, email filtering, and deepfake audio analysis, and standard cloud/security integrations including Microsoft 365 tenant management and Power BI reporting. Certifications and methodologies referenced include OSCP/OSCE consultant credentials, and alignment with HIPAA, PCI DSS, NIST 800-171, SOC 2, and GDPR using the MITRE ATT&CK framework. No proprietary AI models, patents, or funded research programs are disclosed.
Digital Plains generates revenue through quote-based recurring managed IT and cybersecurity contracts, publicly priced per-seat VoIP subscriptions, cost-per-page print services, one-time hardware sales via an online shop, and nonprofit subscriptions anchored by BetterTracker. The firm runs a consultative, sales-led MSP motion with strategy-call booking widgets and free vulnerability scans; content marketing (cybersecurity blog, founder-authored book "Your Business Will Get Hacked") and an active social presence drive top-of-funnel demand. Customers identified in the input span healthcare/telehealth, insurance and finance, nonprofit, and CPA/financial-advisor SMBs in the North Dakota/Minnesota region.
Digital Plains firmographics
Firmographics- Name
- Digital Plains
- Legal name
- Digital Plains LLC
- Website
- https://digiplains.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Digital Plains LLC is a Fargo, ND-based managed IT services and cybersecurity MSP serving small and mid-sized businesses across North Dakota and Minnesota, offering managed IT, ransomware protection, AI security solutions, cloud VoIP, and managed print on a recurring managed-services model.
- Ownership category
- akta.pro rank
Digital Plains industry classification
Industry- Product category
- Managed IT & Cybersecurity Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
- akta.pro secondary industries
- Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Digital Plains is headquartered
LocationHeadquarters
- HQ city
- Fargo
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Digital Plains business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT management including patch management, network management, remote monitoring, and infrastructure management. Offered as an 'all you can eat' model with predictable spend.
- Cybersecurity Services: Ongoing security services including ransomware protection, vulnerability assessments, penetration testing, and dark web monitoring. Includes compliance-focused offerings for HIPAA, PCI, and NIST.
- Business Phone Systems (Elevate for Teams): Per-user monthly subscription for VoIP services with tiered plans (Standard, Premium, Enterprise). Volume discounts available for larger deployments.
- Business Copy & Print Services: Cost-per-page pricing model for managed print services with lease-free rental program for devices. Revenue derived from page counts and device support.
- Hardware Sales: Online shop for technology products and cybersecurity tools. One-time hardware sales alongside ongoing managed services.
- Nonprofit IT Solutions: Specialized IT support and AI guidance for nonprofit organizations, with BetterTracker platform provided free as a customer acquisition and retention tool.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Standard Plan - Basic VoIP features at $24.99/user/month |
| Per seat | Monthly | Premium Plan - Enhanced features at $34.99/user/month |
| Per seat | Monthly | Enterprise Plan - Full-featured at $44.99/user/month |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Digital Plains product offering
Product offeringCore offering
Digital Plains is a managed service provider (MSP) delivering outsourced IT management and cybersecurity services to small and mid-sized businesses. Core offerings include 24/7 proactive monitoring, patch management, network management, ransomware protection, dark web monitoring, penetration testing, vulnerability assessments, and compliance support for HIPAA, PCI, and NIST frameworks. The portfolio also includes AI security solutions, a cloud-based VoIP phone system, managed print services, and specialized nonprofit IT solutions.
Product overview
Digital Plains is an IT services and cybersecurity company offering a unified portfolio of managed services and specialized solutions. The core offerings include Managed IT Services (patch management, network management, remote monitoring, infrastructure management, and help desk), Cybersecurity Services (ransomware protection, dark web monitoring, penetration testing, vulnerability assessments), and AI Business Solutions (strategic planning, team training, secure AI integration). These core services are complemented by specialized products: Elevate for Teams (cloud-based VoIP phone system with three pricing tiers), Business Copy & Print (managed print services), Non-Profit IT Solutions (specialized IT for nonprofits with free BetterTracker platform), and Hardware (online shop for tech products). The portfolio is delivered as a managed service provider model with 24/7 support and regional presence in North Dakota and Minnesota.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced managed IT services delivering 24/7 proactive monitoring, threat detection, patch management, network management, remote IT system monitoring, infrastructure management, and help desk services for small and mid-sized businesses.
- Cybersecurity Services (Ransomware Protection) Comprehensive cybersecurity services including ransomware protection, dark web asset tracking, penetration testing, vulnerability assessments, and compliance tools aligned with HIPAA, GDPR, and SOC 2, designed for small and mid-sized businesses.
- AI Business Solutions AI-powered business solutions including strategic planning, team training, and secure AI integration with device security, cloud protection, and compliance tools (GDPR, HIPAA, SOC 2) for businesses adopting AI technologies.
- Elevate for Teams (Business Phone System) Cloud-based VoIP business phone system with three tiers — Standard ($24.99/user/month), Premium ($34.99/user/month), and Enterprise ($44.99/user/month) — featuring unlimited calling, business SMS/MMS, voicemail transcription, auto attendant, call recording, analytics, Microsoft Teams integration, and CRM integrations.
- Business Copy & Print Managed print services offering lease-free printing devices, cost-per-page pricing, nationwide on-site maintenance, automatic toner replenishment, and support for any device, aimed at businesses of any size.
- Non-Profit IT Solutions Specialized IT solutions for nonprofit organizations including AI-driven automation for administrative tasks, donor communication tools, secure AI ecosystems, and free access to the BetterTracker contract management platform.
- Hardware Shop Online retail shop selling technology products and cybersecurity tools designed to protect and empower businesses.
Quantifiable outcome
- 40-90% cost savings on communication costs compared to traditional landlines
- +4 more outcomes
Companies that use Digital Plains
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles5 records
Digital Plains technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability7 records
Feature6 records
Digital Plains partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights6 records
Digital Plains competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Digital Plains social profiles
Digital presenceDigital Plains compliance and trust
Trust signalCompliance5 records
Digital Plains financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital Plains leadership team
Management profileNumber of profiles
Profiles1 record
Digital Plains funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital Plains M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital Plains
What does Digital Plains do?
Digital Plains is a managed service provider (MSP) delivering outsourced IT management and cybersecurity services to small and mid-sized businesses. Core offerings include 24/7 proactive monitoring, patch management, network management, ransomware protection, dark web monitoring, penetration testing, vulnerability assessments, and compliance support for HIPAA, PCI, and NIST frameworks. The portfolio also includes AI security solutions, a cloud-based VoIP phone system, managed print services, and specialized nonprofit IT solutions.
Is Digital Plains a public or private company?
Digital Plains is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Digital Plains founded?
Digital Plains was founded in 2011. It employs 1 to 10 people.
Where is Digital Plains based?
Digital Plains is headquartered in Fargo, United States, in the North America region.
How does Digital Plains make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, business Phone Systems (Elevate for Teams), business Copy & Print Services, hardware Sales and nonprofit IT Solutions.
Does Digital Plains have an API?
No public API is recorded for Digital Plains.
What industry is Digital Plains in?
Digital Plains's product category is Managed IT & Cybersecurity Services. Its primary akta.pro industry code is BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations, with a secondary code of BPAEADAH, Endpoint Security Managed Services (EDR/XDR). Its NAICS code is 541513 and its SIC code is 7370.