Highland Heights

What Highland Heights does

The City of Highland Heights is a municipal government entity located at 5827 Highland Road in Highland Heights, Cuyahoga County, Ohio, USA, founded in 1920 and serving a residential population within its incorporated city limits. The city provides essential municipal services through internal operating divisions, including the Highland Heights Fire Department (fire safety and emergency response), the Highland Heights Police Department (law enforcement and community programs), the Highland Heights Community Center (senior programs, summer events, recreation), and a Service Department that handles solid waste collection, recycling, hazardous waste disposal, leaf collection, brush collection, snow removal, street light maintenance, and road infrastructure. The city also administers regulated permit systems, notably a Garage/Personal Property Sales permit governed by Codified Ordinance Chapter 725. The city's digital presence is built on the CivicPlus government website platform, which serves as the primary resident-facing portal for news, event calendars, permit applications, online recreation program registration, emergency alert registration, and downloadable forms.

Operationally, the city maintains a lean headcount of 51-100 employees and runs from City Hall (Monday–Friday, 8:00 a.m. to 4:30 p.m.) plus the Service Department facility (Monday–Friday, 7:00 a.m. to 3:30 p.m.). The service department is led by Service Director Brian Belfiore. The city is publicly owned and operated under a mayor-and-council governance structure, with no parent company and no private ownership stake. As a municipal government entity, Highland Heights does not operate a commercial revenue model; funding is derived from tax-based and intergovernmental sources that are not disclosed on the city website. The only publicly disclosed pricing instrument is a $15 cash/check permit fee for garage and personal property sales. The legal entity name is "The City of Highland Heights," and the city holds active social media presences on Facebook, Instagram (@CityofHighlandHeights), and YouTube (@CityofHighlandHeights) for community engagement.

Name

Highland Heights

Legal name

The City of Highland Heights

Website

https://highlandhts.com

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Highland Heights, Ohio is a municipal government in Cuyahoga County serving its residents with public safety (fire and police), community recreation, waste management, infrastructure maintenance, and permit administration through City Hall, the Community Center, and the Service Department.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Fire Protection (92216), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Public safety services
• Community recreation programs
• Waste management services
• Residential permit services

Headquarters

HQ city

Highland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Highland Heights operates as a municipal government entity delivering public safety services through its Fire and Police Departments, community recreation programs at the Community Center, residential permit administration (including garage/personal property sales permits), waste collection and recycling, road and infrastructure maintenance, and local governance through mayor and city council. These services are delivered to city residents via City Hall, an online civic engagement platform, community facilities, and the Service Department.

Product overview

Highland Heights is a city government website (city of Highland Heights, Ohio) that provides public services and information to residents. The city's digital offerings consist of a civic engagement platform with multiple service departments and programs, including the Fire Department, Police Department, Community Center, and a permit system for garage/personal property sales. The website is built on the CivicPlus® platform and serves as the primary digital interface for residents to access city services, news, event information, and government resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Highland Heights Fire Department Fire safety and emergency response services for city residents, including fire response, emergency preparedness, and community safety education delivered through a city-operated fire department.
• Highland Heights Police Department Law enforcement and community safety services for city residents, including support for community initiatives such as youth entrepreneur programs during summer.
• Highland Heights Community Center Community recreation facility hosting programs and events for city residents, including the Highland Heights Seniors group and seasonal events such as the Summer Luau and Music at the Gazebo concert series.
• Garage/Personal Property Sales Permit System Permit system regulated by Codified Ordinance Chapter 725 that allows city residents to hold garage, estate, and personal property sales within Highland Heights, requiring a $15.00 permit fee payable by cash or check to the City of Highland Heights.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NOPEC (Northeast Ohio Public Energy Council)minorStrategic or Co-development Partner · 1 January 2026The City of Highland Heights recently passed legislation to participate in NOPEC's Do Not Knock Program. This program helps prevent unwanted door-to-door solicitors in the community, providing residents with protection from solicitation through a registered do-not-knock list.

Recent moves5 records

Expansion highlights4 records

Direct peers

• City of Pepper Pike, Ohio: Small Cuyahoga County suburb serving as a comparable Ohio municipality with parallel administrative structure, public safety services, and resident service offerings.
• City of Lyndhurst, Ohio: Neighboring Cuyahoga County suburb with comparable population profile and similar municipal functions including police, fire, recreation, senior services, and public works. Closely comparable in scope and operating scale.
• City of South Euclid, Ohio: Inner-ring Cleveland suburb with similar municipal structure providing comparable public safety, recreation, and public works services to residents of comparable density.
• City of Beachwood, Ohio: Cuyahoga County suburb operating with similar municipal services including police, fire, recreation, and public works; slightly larger commercial tax base but comparable governance structure and service scope.
• City of Mayfield Heights, Ohio: Adjacent Cuyahoga County, Ohio suburb of comparable size that Highland Heights directly collaborates with on Ridgebury Blvd road resurfacing. Both cities offer parallel municipal services including police, fire, recreation, and public works departments.
• City of Richmond Heights, Ohio: Adjacent Cuyahoga County municipality in northeast Ohio with comparable municipal structure and service portfolio to Highland Heights, including community programming and public works operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@CityofHighlandHeights/about
• Instagraminstagram.com/cityofhighlandheights
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/city-of-highland-heights

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Highland Heights