Nightline France

What Nightline France does

Nightline France is a nonprofit association (loi 1901) headquartered at 46 rue de Douai, 75009 Paris, founded in 2020 during the COVID-19 pandemic to address a documented gap in student mental health support in French universities (estimated at roughly one psychologist per 30,000 students). Its core offering is a free, anonymous, and confidential nighttime listening helpline available every evening from 21h00 to 2h30 via telephone and online chat, staffed by trained student volunteers who provide peer-to-peer emotional support and orient users to professional resources when needed. The service is delivered through at least nine local antennas across France (Paris, Saclay, Lyon, Lille, Toulouse, Nantes/Pays de la Loire, Normandie/Rouen, Reims, and Aix-Marseille) and includes English-language support for international students.

The product portfolio extends beyond the helpline to include the Kit de (sur)vie self-help toolkit, the registered La Fresque de la Santé Mentale® interactive awareness workshop, the Dispositif Sentinelles peer-support training program, the Mon soutien psy gratuit directory of free psychological resources, awareness campaigns (Bonsoir Nightline, Tête la Première), the Nightline Run solidarity race, and advocacy reports such as the Nightline Europe 'Student Mental Health in Europe 2026' report covering over 23,000 student contacts across 32 Nightlines in 6 countries. The underlying technology stack is intentionally lightweight and outsourced: chat is hosted on DigitalOcean, the website on OVH, donations are processed via Stripe, and contact-form submissions flow into Google Mail; no proprietary AI or ML capabilities are disclosed.

The business model is a nonprofit, donation-and-grant-funded model with no charge to end users. Revenue streams comprise individual donations (Stripe), institutional grants from three French national ministries (Higher Education and Research, Health and Prevention, National Education), Assurance Maladie, regional authorities (ARS PACA, ARS Normandie), multiple regional CROUS offices, France Universités (formal convention since November 2023), the European Union (Erasmus+), the CVEC student life fee program, and philanthropic foundations (Fondation Sisley, Fondation de France, EPIC Foundation, Fondation Aésio, Antropia ESSEC). Nightline France is a national member of the broader Nightline Europe network (37 Nightlines across 6 countries) and has hosted the network's 3rd Annual Conference in Paris in June 2025; it is governed by a board led by President Florian Tirana with Nathalie Roudaut as Déléguée générale and Vincent Biarneix as Advocacy and Media Relations Manager.

Name

Nightline France

Legal name

Nightline France

Website

https://www.nightline.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Nightline France is a nonprofit association that operates a free, anonymous nighttime listening helpline (phone and chat, 21h–2h30) for university students across France, staffed by trained student volunteers and delivered through nine regional antennas.

Ownership category

akta.pro rank

Product category

Student Mental Health Support Services

NAICS

Educational Support Services (611710), Educational Support Services (61171), Educational Support Services (6117), Other Individual and Family Services (62419)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Student Support Hotlines & Digital Wellbeing Tools (EDAJAIAL)

Keywords

• Student mental health support
• Peer listening service
• Nighttime helpline
• University counseling
• Suicide prevention

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations: Nightline France receives donations from individuals through its website. The donation form collects financial data processed by Stripe for payment collection and issues fiscal receipts to donors.
2. Institutional Grants and Partnerships: Nightline France is funded through partnerships with government bodies (Ministries of Health, Higher Education, National Education), public health insurance (Assurance Maladie), regional authorities (ARS PACA), CROUS offices, and foundations. The organization also benefits from its status as a recognized public interest association, which enables donors to receive tax deductions.
3. Training and Workshop Services: Nightline France delivers training sessions and workshops on mental health awareness, including the Fresque de la Santé Mentale (Mental Health Mural) workshop. These are offered to universities, student organizations, and partner institutions as part of prevention programs, sometimes in exchange for organizational support.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Nightline France operates a free, anonymous, and confidential nighttime listening helpline for university students in France, available nightly from 21h00 to 2h30 via phone and chat. The service is staffed by trained student volunteers who provide peer-to-peer emotional support, with English-language availability for international students. The organization also delivers mental health awareness workshops (La Fresque de la Santé Mentale®), peer-support training (Dispositif Sentinelles), self-help toolkits (Kit de vie), public awareness campaigns (Bonsoir Nightline, Tête la Première), and solidarity events (Nightline Run), along with advocacy reports on student mental health.

Product overview

Nightline France is a student-led nonprofit organization (association loi 1901) providing a portfolio of mental health support services primarily for students and young adults in France. Its core offering is a nighttime listening helpline staffed by trained student volunteers, available nightly from 21h to 2h30 via phone and chat. The portfolio includes the core listening service, the Kit de vie (Life Kit) self-help resource, La Fresque de la Santé Mentale® interactive workshop, the Sentinelles peer-support training program, the Mon soutien psy gratuit directory of free psychological resources, awareness campaigns (Bonsoir Nightline, Tête la Première), the Nightline Run solidarity sports event, and advocacy research reports. Services are delivered through local antennas across French cities (Paris, Lyon, Lille, Toulouse, Nantes, Normandie, Reims, Aix-Marseille) and coordinated through Nightline Europe.

Differentiator

Problem solved

Functional benefit

Brands

• Nightline Europe: European network of Nightline organizations spanning 6 countries (Germany, Austria, France, Ireland, Switzerland, UK)
• La Fresque de la Santé Mentale®
• Tête la Première
• Nightline Run
• Kit de (sur)vie

Products and services

• Service d'écoute Nightline (Nightline Listening Helpline) The primary nighttime listening helpline providing free, anonymous, and confidential psychological support to students and young adults. Staffed by trained student volunteers, accessible nightly from 21h to 2h30 via phone and chat, with English-language support available. Offered across multiple local antennas (Paris, Lyon, Lille, Toulouse, Nantes, Normandie, Reims, Aix-Marseille).
• Kit de vie (Life Kit) A free online resource toolkit developed by and for students providing practical advice, self-care strategies, and mental health first-aid guidance.
• La Fresque de la Santé Mentale® (Mental Health Mural®) An interactive collaborative card-based workshop to raise awareness about mental health, facilitated by trained student volunteers and deployed on university campuses and at events. Available in French and English.
• Dispositif Sentinelles (Sentinel Program) A peer-support training program that trains students to recognize signs of psychological distress in their peers and provide appropriate support and referral, functioning as an early intervention and suicide prevention initiative.
• Mon soutien psy gratuit (Free Psychological Support Directory) An online directory helping students in Paris find free or low-cost psychological support resources near them, developed to address the shortage of university psychological services.
• Formations et sensibilisations en santé mentale (Mental Health Training and Workshops) Training sessions and workshops on mental health awareness delivered to universities, student organizations, and partner institutions as part of prevention programs.
• Rapports de plaidoyer (Advocacy Reports) Annual and thematic reports documenting student mental health data, service impact, and policy recommendations, including the annual Nightline France report and contributions to Nightline Europe's biennial European Mental Health Report.

Quantifiable outcome

• 23,183 student contacts handled by Nightline Europe network in 2025, with 60% via chat
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

17 partnerships are on record, tiered core, major and supporting.

• Nightline EuropecoreStrategic or Co-development PartnerNightline Europe is a continental network comprising 37 Nightlines across 6 European countries (Germany, Austria, France, Ireland, Switzerland, United Kingdom). Nightline France participates as the French national member, contributing to and benefiting from shared research, operational best practices, the annual Mental Health Report, the European Starter Kit, and the annual Nightline Europe conference. The 3rd Annual Conference was hosted by Nightline France in June 2025 in Paris.
• France UniversitéscoreStrategic or Co-development PartnerFrance Universités (formerly CPU — Conférence des Présidents d'Université) signed a formal convention with Nightline France in November 2023, during the France Universités General Assembly. The partnership aims to promote student mental health and well-being through joint advocacy, awareness campaigns, and the expansion of Nightline services on university campuses across France.
• ARS PACA (Agence Régionale de Santé Provence-Alpes-Côte d'Azur)majorOthersARS PACA co-founded the Nightline Aix-Marseille antenna with Nightline France in 2025–2026. As the regional public health authority, ARS PACA provides institutional endorsement and funding support for the establishment and operation of the listening service in the Provence-Alpes-Côte d'Azur region.
• Ministère de l'Enseignement Supérieur et de la Recherche (MESR)coreOthersThe French Ministry of Higher Education and Research is a key institutional partner of Nightline France, providing recognition, advocacy support, and alignment with national student welfare policy. Nightline's mission aligns directly with MESR's responsibilities for student well-being.
• Ministère de la Santé et de la PréventioncoreOthersThe French Ministry of Health and Prevention is a key institutional partner supporting Nightline France's mental health mission. The ministry's logo appears on Nightline's website among its supporters.
• Ministère de l'Éducation NationalecoreOthersThe French Ministry of National Education is an institutional partner of Nightline France, supporting the organization's mental health awareness and prevention activities.
• Assurance Maladie (Ameli)majorOthersAssurance Maladie (ameli.fr) is a major institutional partner of Nightline France. The national health insurance body's logo appears prominently among Nightline's supporters, indicating alignment with national public health priorities.
• Stud'HelpmajorStrategic or Co-development PartnerNightline France and Stud'Help entered a partnership in June 2026 to jointly address student precarity and its impact on mental health. Stud'Help is an organization dedicated to supporting students in financial difficulty, and the partnership aims to provide integrated support combining material aid with mental health resources.
• CROUS (Multiple Regional Offices — Paris, Versailles, Lille, Toulouse, Nantes, Reims)majorOthersRegional CROUS offices (Centres régionaux et locaux des œuvres universitaires et scolaires) across France partner with Nightline to host local listening antennas, provide physical space, assist with volunteer recruitment, and promote services to their student populations. Key partners include CROUS Paris, CROUS Versailles, CROUS Lille, CROUS Toulouse, CROUS Nantes Pays de la Loire, and CROUS Reims.
• Fondation SisleymajorOthersFondation Sisley Paris supports the Fresque de la Santé Mentale workshop, contributing funding and co-development for this mental health awareness tool. The foundation's support has enabled the workshop's development and expansion.
• Fondation de FrancemajorOthersFondation de France is a philanthropic foundation that supports Nightline France through grant funding, contributing to the organization's operational capacity and specific projects.
• EPIC FoundationsupportingOthersEPIC Foundation is listed among Nightline France's institutional supporters, providing funding contributions to the organization's mental health programs.
• Fondation AésiosupportingOthersFondation Aésio is a mutual insurance foundation listed among Nightline France's supporters, contributing to the organization's funding base.
• Antropia ESSECsupportingOthersAntropia ESSEC is the corporate foundation associated with ESSEC Business School, supporting Nightline France's campus-based activities and mental health initiatives in the Cergy-Pontoise region.
• Erasmus+ (European Union)supportingOthersThe Erasmus+ program of the European Union supports Nightline France's cross-border activities and participation in the Nightline Europe network, including the development of the European Starter Kit.
• CVEC (Contribution de Vie Étudiante et de Campus)supportingOthersCVEC is a national student contribution program in France that funds student life and well-being initiatives on campuses. Nightline benefits from CVEC funding distributed through universities and CROUS offices.
• 3114 (Suicide Prevention Hotline)coreOthersNightline France works in close coordination with 3114, France's national suicide prevention hotline. When a student's situation exceeds Nightline's scope, volunteers refer callers to 3114 and vice versa, creating a complementary crisis support ecosystem.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Others

• 3114 — National Suicide Prevention Line (France): 3114 is France's national 24/7 suicide prevention helpline (formerly dispositif national de prévention du suicide). It is a complementary ecosystem partner that Nightline France refers high-acuity callers to. It is not a direct competitor but operates in the same crisis-support continuum.
• Nightline Europe (the network): Nightline Europe is the coordinating body of 37 Nightlines across 6 European countries. Nightline France is a core member and hosts the secretariat. As a network-it-self, it is an enabling organization that supports Nightline France's continental credibility and shared research output.

Broad incumbents

• Fil Santé Jeunes: Fil Santé Jeunes is a French public health service providing phone, chat, and SMS support for young people aged 12-25 on health and wellbeing topics, funded by the French public health insurance. It is a broader incumbent in the French youth mental health support space and a potential collaborator for Nightline France.
• SOS Amitié: SOS Amitié is a French nonprofit providing 24/7 emotional support via phone and online chat to a general population. While overlapping with Nightline France's listening service, it serves all ages rather than the student niche. It is a broader incumbent in the French emotional support space and a potential referral partner.

Direct peers

• Nightline Switzerland: Nightline Switzerland is the Swiss member of the Nightline Europe network, providing multilingual student listening services. It is a direct peer offering comparable volunteer-led helpline services and contributing to the shared European mental health data reports.
• Nightline UK: Nightline UK is the original Nightline (founded 1970) and operates student-led listening helplines at UK universities. It is the closest direct peer to Nightline France, sharing the same peer-to-peer support model, volunteer base, and operating hours. Both are coordinating members of Nightline Europe.
• Nightline Ireland: Nightline Ireland is the Irish member of the Nightline Europe network, providing student-led helpline services to Irish university students. It is a direct peer operating under the same model, data framework, and partnership relationships as Nightline France.
• Nightline Austria: Nightline Austria is the Austrian member of the Nightline Europe network, providing student-led listening services at Austrian universities. It is a direct peer with the same operating model, peer support philosophy, and European network affiliation as Nightline France.
• Nightline Germany: Nightline Germany represents the network of Nightline listening services across German universities. It is a direct peer with the same volunteer-based model, European coordination structure, and target audience (university students) as Nightline France.

Emerging players

• En Avant Toute(s): En Avant Toute(s) is a French nonprofit providing online chat support for young people facing gender-based and sexual violence. It is an emerging player in a closely adjacent sub-segment of Nightline France's audience (discrimination, sexual violence) and has a referral partnership with Nightline France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/nightlinefrance
• Xx.com/NightlineFrance
• Facebookfacebook.com/NightlineFrance
• LinkedInlinkedin.com/company/nightlinefrance

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Nightline France