Vigi Sante

What Vigi Sante does

Vigi Santé Ltée is a privately held Quebec-based operator of long-term care facilities (CHSLD — Centres d'hébergement et de soins de longue durée) serving elderly and dependent adults requiring 24/7 residential care. Founded in 1979 and headquartered in Dollard-des-Ormeaux, the company runs 15 installations across multiple Quebec regions including Mont-Royal, Bellechasse, and Gatineau (Outaouais), with an employee base in the 1,001-5,000 range. Services span medical care, nursing, pharmacy, clinical nutrition, physiotherapy, recreational animation, and end-of-life support, anchored by a designated private establishment (établissement privé conventionné) status that ties admissions and fees to Quebec's public healthcare system (RAMQ and CISSS/CIUSSS).

The core operating model is government-funded and regulated rather than technology-driven. There is no proprietary clinical or AI platform; the primary digital assets are a web-based family portal (Espace famille) for ongoing family communication and a recruitment portal. Quality standing is evidenced by the 2022 Agrément Canada accreditation avec mention, and institutional credibility is reinforced by the long-tenured leadership of President-CEO Vincent Simonetta, who has led the AEPC across 13 terms and received the 2018 Prix de l'engagement associatif. Customer acquisition is referral-based through Quebec's public healthcare system, with families and residents directed to facilities via CISSS/CIUSSS coordinators, and the value proposition rests on regulatory designation, accreditation, scale across regions, and programming aimed at quality of life (e.g., cultural outings, intergenerational activities).

Name

Vigi Sante

Legal name

VIGI SANTÉ LTÉE

Website

https://vigisante.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Vigi Santé Ltée is a Quebec-based operator of 15 long-term care facilities (CHSLDs) serving elderly and dependent adults, funded primarily through Quebec's public healthcare system under a designated private establishment framework.

Ownership category

akta.pro rank

Product category

Long-term care services

NAICS

Nursing and Residential Care Facilities (623), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Nursing Care Facilities (Skilled Nursing Facilities) (6231)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro industry

PRIMARYHLADADAB

Long-Term Care Nursing Homes (Custodial LTC)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Skilled Nursing Facilities (SNF) & Nursing Homes

SECONDARYHLADABAC

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

Keywords

• Long-term care services
• Nursing care facilities
• Elderly residential care
• Clinical nutrition services
• Physiotherapy services

Headquarters

HQ city

Dollard-des-ormeaux

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare services funding: As a private long-term care institution (établissement privé conventionné) in Quebec's healthcare system, Vigi Santé operates under a government-funded model where healthcare services are primarily financed through the public healthcare system (RAMQ and government health budgets). Services are provided to residents with fees regulated by the government.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Vigi Santé operates a network of 15 long-term care facilities (CHSLDs - Centres d'hébergement et de soins de longue durée) across multiple regions of Quebec, Canada. The facilities provide 24/7 residential care including medical supervision, nursing care, pharmacy services, clinical nutrition, physiotherapy, and living environment animation programs to elderly and dependent adults. Services are delivered through a designated private conventional establishment model (établissement privé conventionné) under Quebec's public healthcare system.

Product overview

Vigi Santé operates as a unified network of long-term care facilities (CHSLD - Centres d'hébergement et de soins de longue durée) across Quebec. The organization offers integrated healthcare services including residential accommodation, quality care, and life environment animation. The company also provides digital services through an online family portal (Espace famille) and a web-based recruitment platform. Vigi Santé's 15 installations are recognized for their quality of care, as demonstrated by their Accreditation Canada 2022 certification with distinction.

Differentiator

Problem solved

Functional benefit

Brands

• CHSLD Vigi: Long-term care (CHSLD) facilities operated by Vigi Santé across multiple regions of Quebec. The organization operates 15 installations under the CHSLD Vigi brand.
• Espace Famille

Products and services

• CHSLD de Vigi Santé (Long-term care and housing facilities) A network of 15 long-term care facilities (Centres d'hébergement et de soins de longue durée) providing 24/7 residential accommodation, nursing care, medical supervision, pharmacy, clinical nutrition, physiotherapy, housekeeping, laundry, meals, recreational activities, spiritual care, and end-of-life support to elderly and dependent adults. Services are delivered to residents referred through Quebec's public healthcare system.
• Espace famille (Family portal) Web-based portal providing families of residents with a dedicated interface to view selected information about their loved ones' living environment, access photo albums of activities and events, and receive email notifications when new information is added.
• Animation du milieu de vie (Living environment animation program) Recreational and cultural program offered within Vigi Santé CHSLDs, including activities such as museum visits (e.g., monthly visits to the Musée des Beaux-Arts de Montréal by CHSLD Vigi Mont-Royal residents), seasonal celebrations, fitness challenges, and community events designed to support residents' quality of life and social engagement.

Quantifiable outcome

• Achieved 'accreditation with mention' from Agrément Canada following visit conducted November 21-25, 2022, demonstrating compliance with national quality and safety standards.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Agrément Canada (Accreditation Canada)coreOthersAgrément Canada conducts voluntary accreditation assessments of healthcare organizations. Vigi Santé underwent accreditation review in November 2022 and received 'accreditation with mention,' demonstrating compliance with national standards for quality and safety in long-term care.
• AEPC (Association des établissements privés conventionnés)coreStrategic or Co-development PartnerAEPC is the association representing private conventional healthcare establishments in Quebec. Vigi Santé's CEO Vincent Simonetta served 13 terms as president of AEPC and received the Prix de l'engagement associatif in 2018 for 40 years of voluntary commitment to the association.
• CISSS/CIUSSS (Integrated Health and Social Services Centres)coreStrategic or Co-development PartnerAs a designated private long-term care institution (établissement privé conventionné), Vigi Santé works with regional public healthcare authorities (CISSS/CIUSSS) for patient admissions, referrals, and coordination of care services under Quebec's healthcare system.
• Musée des Beaux-Arts de MontréalminorStrategic or Co-development PartnerCHSLD Vigi Mont-Royal maintains an ongoing partnership with the Musée des Beaux-Arts de Montréal, with residents visiting the museum monthly as part of the living environment animation program.
• Commissariat aux plaintes et à la qualité des servicescoreOthersAs of June 1, 2021, under Quebec's strengthened complaints review law, the Commissioner for Complaints and Service Quality of public healthcare institutions became responsible for examining complaints from users of designated private establishments like Vigi Santé.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vigi Sante