ASeTTS

Name

ASeTTS

Legal name

Association for Services to Torture and Trauma Survivors Inc

Website

https://asetts.org.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Refugee and Trauma Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

MHPSS & Trauma-Informed Support for Displaced Populations (BPADAHAJ)

akta.pro secondary industries

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI)

Keywords

• Trauma counselling services
• Refugee support services
• Community development programs
• Psychosocial support services
• Humanitarian entrant services

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding and Grants: ASeTTS receives government funding primarily from the Australian Government Department of Home Affairs for programs like CIVAL, and Lotterywest for research and service development projects. The organization also receives funding from the Office of Multicultural Interest (OMI) for specific initiatives.
2. Donations and Philanthropic Support: ASeTTS receives donations and support from charitable trusts including the Krishna Somers Charitable Trust managed by Hall Chadwick. The organization is a not-for-profit association providing free services to clients.
3. Membership Fees: ASeTTS generates modest revenue through membership fees: $50 standard membership, $10 for low-income members, and free associate membership. Members receive annual reports, event invitations, and newsletter updates.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

ASeTTS delivers holistic, trauma-informed services for humanitarian entrants and refugees in Western Australia who have experienced torture or trauma. Core offerings include individual trauma counselling (adults, adolescents, children), family and relationship counselling, psychosocial youth support, and community development programs following a Co-Production Model with new and emerging ethnic communities. All services are provided free of charge to eligible clients with professional interpretation, cultural safety, and outreach/home-visit capability.

Product overview

ASeTTS (Association for Services to Torture and Trauma Survivors) is a not-for-profit organization providing holistic services for refugee survivors of torture and trauma in Western Australia since 1992. The organization offers a comprehensive suite of programs including core counselling services (individual trauma counselling, family counselling, youth psychosocial support), community development initiatives, and specialized programs. The service portfolio includes educational programs like the CIVAL leadership program, wellbeing initiatives such as Warriors of Wellbeing (WOW) and Children in Cultural Transition (CICT), gender-specific programs including the She Rises Women Empowerment Program and MEN 4 Men, settlement support through SETS and FICT programs, and community engagement activities like Cook Like a Chef. All services are trauma-informed, culturally safe, and delivered using strength-based approaches with interpreter support available.

Differentiator

Problem solved

Functional benefit

Brands

• CIVAL: Community Innovators, Volunteers and Leaders program - an educational program supporting current and emerging community leaders from refugee and multicultural backgrounds to develop leadership knowledge and skills.
• WOW Program
• CICT Program
• She Rises Women Empowerment Program
• MEN 4 Men
• FICT Program
• SETS Program

Products and services

• Counselling Services
• Community Development and Capacity Building
• Family and Children Services
• Children and Youth Services
• Place of Reflection
• CIVAL - Community Innovators, Volunteers and Leaders Program
• Warriors of Wellbeing (WOW) Program
• Children in Cultural Transition (CICT) Program
• She Rises Women Empowerment Program
• MEN 4 Men - Meaningful Engagement and Networking for Men
• Cook Like a Chef
• Professional Development Workshops
• Families in Cultural Transition (FICT) Program
• Settlement Engagement and Transition Support (SETS)
• CIVAL Alumni and Mentoring Program
• Youth Peer Support Pilot
• Latin American Community Project
• Al Noor and Afghan Community Projects
• Co-Design Consultations

Quantifiable outcome

• Mental wellbeing improvements: WHO-5 scores rose from 63.2% to 79.6% in men's cooking program and from 52% to 84% in swimming program
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor, core and major.

• Brendan Pang (Celebrity Chef)minorStrategic or Co-development Partner · 1 January 2023Celebrity chef Brendan Pang developed and facilitated the 'Cook Like a Chef' program, a six-week cooking program supporting mental wellbeing and community connection for men and women from diverse backgrounds.
• FASSTT Network (Forum of Australian Services for Survivors of Torture and Trauma)coreStrategic or Co-development Partner · 1 January 1992ASeTTS collaborates with six other FASSTT member agencies across Australia: Companion House (ACT), Foundation House (Victoria), Melaleuca Refugee Centre (NT), Phoenix Centre (Tasmania), QPASTT (Queensland), STARTTS (NSW), and STTARS (SA). The network ensures innovative evidence-based services that diminish the impact of torture and trauma on survivors.
• Sudbury Community HouseminorStrategic or Co-development PartnerASeTTS co-locates counselling services at Sudbury Community House in Mirrabooka, providing accessible services to clients in the northern suburbs.
• Community Associations and Ethnic OrganizationsmajorStrategic or Co-development PartnerASeTTS partners with various community associations including Eritrean Community, Latin American Communities, Al Noor Arabic Community, Afghan Community, Congolese Community, Burmese-speaking Community, Arabic-speaking Community, and Palestinian Community for community development programs.
• Place of Reflection PartnersminorStrategic or Co-development PartnerASeTTS partners with several community groups in the Place of Reflection project located in Kings Park and Botanic Garden, providing a location for all people who have suffered loss to seek understanding, peace, healing, hope and renewal.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Foundation House (Victorian Foundation for Survivors of Torture): Victoria-based FASSTT member delivering trauma counselling, family services, and community development to refugee survivors. Operates the same national torture/trauma service model as ASeTTS in a larger jurisdiction.
• Phoenix Centre (Tasmanian Council on AIDS, Hepatitis and Related Diseases): Tasmania's FASSTT member providing services for survivors of torture and trauma. Equivalent role in national network though operating in a smaller jurisdiction than ASeTTS.
• Companion House: ACT-based FASSTT member delivering torture/trauma services including counselling, community programs, and advocacy. Same national mandate as ASeTTS with similar funding mix.
• QPASTT (Queensland Program of Assistance to Survivors of Torture and Trauma): Queensland FASSTT member offering psychotherapeutic, psychosocial, and community development services to refugee survivors. Directly comparable in mandate, scope, and federal funding relationship.
• STARTTS (NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors): Direct sister agency in the FASSTT network, providing equivalent torture and trauma survivor services for the NSW region. Most analytically comparable peer due to identical service model, funding structure, and program portfolio.
• STTARS (Survivors of Torture and Trauma Assistance and Rehabilitation Service): South Australian FASSTT member providing counselling, community development, and advocacy for torture/trauma survivors. Identical service mandate and FASSTT network coordination with ASeTTS.
• Melaleuca Refugee Centre: Northern Territory FASSTT member providing torture/trauma services to refugee and migrant populations. Directly comparable role in national network despite operating in a different regional context.

Regional players

• Lifeline WA: Western Australian mental health and crisis support organisation with overlapping counselling workforce and clinical governance expertise. Broader mental health focus but operates in the same geography and recruits similar clinical talent.
• Ruah Community Services: Western Australia-based community services organisation providing housing, family, and women's support services with refugee populations. Overlaps with ASeTTS in service delivery to vulnerable populations in the same geography.

Broad incumbents

• Australian Red Cross (Migration Support Programs): Major humanitarian organisation operating the Humanitarian Settlement Program nationally. Former employer of ASeTTS's CEO and works with overlapping refugee client base, but at much larger scale across broader humanitarian programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ASeTTS
• LinkedInlinkedin.com/company/asetts
• Instagraminstagram.com/asettswa
• Xx.com/asetts

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about ASeTTS