Metisc
Metisc is a Perth-based Microsoft Dynamics 365 Gold Partner (founded 1994) that resells, implements, and customizes Microsoft ERP/CRM solutions and develops proprietary vertical-specific products like MiNDIS for nonprofits, healthcare, government, and SMBs across Australia and New Zealand.
- Company typePrivate
- Founded1994
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Metisc does
Metisc is an Australian Microsoft Dynamics 365 Gold Partner founded in 1994 in Perth, Western Australia, operating as an Independent Software Vendor (ISV). The company resells, implements, and customizes the Microsoft Dynamics 365 ecosystem including Business Central, Finance, Sales, Marketing, Customer Service, Field Service, Supply Chain Management, and Power Platform. Alongside these Microsoft products, Metisc has developed a suite of proprietary vertical-specific solutions: MiNDIS for NDIS disability service providers, MiCouncil for local government, iDues for billing, MiMember for membership management, and MiSync integrators connecting Dynamics 365 with Exchange Server, MYOB, Xero, and Wiise accounting platforms.
The firm serves customers across nonprofit, healthcare, membership/association, government, education, and small-to-medium business sectors in Australia and New Zealand, with documented clients including Parkinson's Western Australia, Developmental Disability WA, Galvin Engineering, Employers & Manufacturers Association New Zealand, and WA Local Government Association. Metisc's go-to-market combines enterprise field sales targeting CEOs/CFOs/Marketing leaders with inside sales and self-service consultation booking, augmented by Microsoft's co-sell and partner referral channels.
Metisc's revenue mechanics span Microsoft software licensing (subscription/recurring), implementation and consulting services (professional services), proprietary software licensing for MiNDIS/MiCouncil/iDues/MiMember/MiSync, and training services supported by Microsoft's nonprofit grant programs (up to 75% discount via TechSoup validation). The company is privately held by founder Graham Hill, has 11-50 employees, and reports no external funding, parent company, or M&A activity.
Metisc firmographics
Firmographics- Name
- Metisc
- Legal name
- Metisc
- Website
- https://metisc.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Metisc is a Perth-based Microsoft Dynamics 365 Gold Partner (founded 1994) that resells, implements, and customizes Microsoft ERP/CRM solutions and develops proprietary vertical-specific products like MiNDIS for nonprofits, healthcare, government, and SMBs across Australia and New Zealand.
- Ownership category
- akta.pro rank
Metisc industry classification
Industry- Product category
- Enterprise Software Implementation and Consulting
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industries
- Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
Keywords
Where Metisc is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Metisc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Microsoft Dynamics 365 Software Sales: Metisc resells and implements Microsoft Dynamics 365 products including Business Central, Finance, Sales, Marketing, and Power Platform. Revenue is generated through software licensing (perpetual or subscription), with Metisc earning margins or commissions on Microsoft product sales as a Gold Partner.
- Implementation & Consulting Services: Professional services revenue from Dynamics 365 implementation, customization, data migration, system integration, and consulting engagements. Services include project management, change management, staff training, and ongoing support.
- Proprietary Software Solutions: Revenue from proprietary add-on solutions including MiNDIS, MiCouncil, iDues, MiMember, MiSync, and MiProjects. These industry-specific extensions for Dynamics 365 generate licensing and customization revenue.
- Training & Capacity Building: Training services for nonprofit organizations and businesses, including learning paths and tools for Microsoft product adoption. Supports Microsoft Nonprofit grants and discount programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Microsoft Nonprofit Program - Up to 75% discount on cloud products |
| Subscription | Monthly | Dynamics 365 Business Central - SMB focused ERP pricing |
| Per seat | Monthly | Dynamics 365 Marketing - Per-user subscription |
| Per seat | Monthly | Dynamics 365 Finance - Enterprise financial management |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Metisc product offering
Product offeringCore offering
Metisc is an Australian Microsoft Dynamics 365 Gold Partner that implements, customizes, and supports Dynamics 365 ERP and CRM solutions for organizations. The company complements its partner services with a portfolio of proprietary add-on products — including MiNDIS, MiCouncil, iDues, MiMember, and MiSync — that extend Dynamics 365 with industry-specific functionality for disability services, councils, and membership-based organizations.
Product overview
Metisc is an Australian Microsoft Dynamics 365 Gold Partner offering a comprehensive ERP and CRM solution portfolio built on the Microsoft technology stack. The core offering centers on Microsoft Dynamics 365 as an integrated cloud-based umbrella platform combining CRM and ERP capabilities. The product family includes specialized modules: Dynamics 365 Business Central for comprehensive business management covering finance, supply chain, inventory, sales and operations; Dynamics 365 Finance for global financial operations; Dynamics 365 Sales with LinkedIn integration and GPT-powered Sales Copilot for relationship selling; Dynamics 365 Marketing for marketing automation with lead management and customer journey design; Dynamics 365 Supply Chain Management for manufacturing and logistics optimization. Supporting the core Microsoft products, Metisc has developed proprietary solutions including MiNDIS for NDIS disability service providers, MiCouncil for local government, iDues for billing, MiMember for membership management, and MiSync integrators connecting various accounting systems (MYOB, Xero, Wiise) with Dynamics 365. The Power Platform stack including Power Apps and Power Automate provides low-code customization and workflow automation. The Microsoft 365 and SharePoint integration enables collaboration while Jet Reports and SharperLight provide advanced reporting capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- MiNDIS
- MiCouncil
- iDues
- MiMember
- MiSync
- Microsoft Dynamics 365 Implementation Services
- Dynamics 365 Support and Managed Services
Quantifiable outcome
- 99% success rate claimed across implementations
- +2 more outcomes
Companies that use Metisc
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles4 records
Metisc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability10 records
Feature8 records
Metisc partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered primary, supporting and secondary.
- MicrosoftprimaryMetisc is a Microsoft Gold Partner specializing in Dynamics 365 implementations. As a certified Microsoft partner, they resell, implement, and customize Microsoft Dynamics 365 products including Business Central, Finance, Sales, Marketing, Customer Service, Field Service, Supply Chain Management, and Power Platform. Staff have completed Microsoft's rigorous certification processes.
- MEGTsupportingMetisc partnered with MEGT (a non-profit organization specializing in supporting traineeships) and Microsoft Australia to deliver the Microsoft Traineeship Program. This initiative provides IT employment opportunities, combining education and on-the-job experience for aspiring IT professionals.
- TechSoupsupportingMicrosoft partnered with TechSoup to validate nonprofit organizations for eligibility in Microsoft's nonprofit grant and discount programs. TechSoup reviews organizations' missions and activities against eligibility criteria to determine qualification for up to 75% discounts on Microsoft products.
- WiisesecondaryWiise is an ERP software partner for Australian businesses. Metisc supports Wiise implementations and has developed MiSync for Accounting integration connecting Wiise with Dynamics 365 Finance. Wiise underwent major rebranding in 2022.
- Insight WorkssecondaryInsight Works offers free apps for Business Central Cloud including Warehouse Management System (WMS Express), Barcode Generator, Graphical Scheduler, and DocXtender. Metisc references these as enhancement tools for Business Central implementations.
- Employment HerosecondaryEmployment Hero is a comprehensive HR and payroll solution. Metisc provides API integration services for rostering and offers HR system implementations leveraging Employment Hero's all-in-one platform for personnel management, payroll, compliance, and leave administration.
- Microsoft Industry AcceleratorssupportingMicrosoft Industry Accelerators are foundational components within Power Platform and Dynamics 365 for specific industries including Automotive, Education, Healthcare, Media, Nonprofit, and Telecommunications. Metisc implements these accelerators for industry-specific deployments.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Metisc competitors and assessment
Company assessmentDirect peers
- Velosio: Velosio is a North-American Microsoft Gold Partner specialising in Dynamics 365 ERP and CRM implementations with vertical expertise in nonprofit, professional services, and manufacturing. Highly comparable as a mid-sized Microsoft-focused SI with proprietary vertical solutions.
- Sikich: Sikich is a US-based technology and accounting services firm with a dedicated Microsoft Dynamics 365 practice serving mid-market and nonprofit clients. Comparable as a mid-sized partner combining ERP/CRM implementations with vertical specialisation.
- ArcherPoint: ArcherPoint is a Microsoft Gold Partner focused exclusively on Dynamics 365 Business Central and NAV implementations with deep vertical expertise in distribution, manufacturing, and nonprofit. Closely mirrors Metisc's Business Central–led, vertical-focused model.
- Atturra: Atturra is an ASX-listed Australian IT services and consulting firm with strong Microsoft Dynamics 365 and business applications practice serving ANZ mid-market and enterprise. The most direct ANZ-headquartered comparable, with larger scale than Metisc.
- Empired: Empired (now part of Empired/Intergen group) is an Australian digital transformation and Microsoft Dynamics partner serving ANZ mid-market. Competes with Metisc for the same Microsoft-led mid-market ERP/CRM opportunities.
- AlphaBOLD: AlphaBOLD is a US-based Microsoft Gold Partner focused on Dynamics 365 ERP/CRM implementations with industry-specific solutions. Comparable as a mid-sized, vertical-focused Microsoft SI with proprietary IP.
Broad incumbents
- Data#3: Data#3 is an ASX-listed Australian IT services provider with a large Microsoft practice spanning Modern Workplace, Azure, and Dynamics 365. Comparable as a Microsoft Gold Partner competitor in ANZ with broader portfolio but overlapping Dynamics capability.
- Avanade: Avanade is the largest global Microsoft-focused SI, jointly owned by Accenture and Microsoft, with deep Dynamics 365 ERP/CRM implementation capability. Comparable as a broader incumbent competing for the same enterprise Dynamics 365 deals Metisc targets.
- DXC Technology: DXC Technology is a global IT services firm with a substantial Microsoft Dynamics 365 practice. Comparable as a broad incumbent competitor for enterprise Dynamics deployments, though operating at materially larger scale than Metisc.
Others
- Insight Enterprises: Insight Enterprises is a global Microsoft LSP and systems integrator with ANZ presence, offering Dynamics 365 alongside hardware, software, and services. Comparable as a Microsoft ecosystem channel and SI partner that occasionally competes for similar mid-market Dynamics opportunities.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Metisc social profiles
Digital presenceMetisc financial estimates
Financial estimateRevenue estimate
Valuation estimate
Metisc leadership team
Management profileNumber of profiles
Profiles1 record
Metisc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Metisc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Metisc
What does Metisc do?
Metisc is an Australian Microsoft Dynamics 365 Gold Partner that implements, customizes, and supports Dynamics 365 ERP and CRM solutions for organizations. The company complements its partner services with a portfolio of proprietary add-on products — including MiNDIS, MiCouncil, iDues, MiMember, and MiSync — that extend Dynamics 365 with industry-specific functionality for disability services, councils, and membership-based organizations.
Is Metisc a public or private company?
Metisc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Metisc founded?
Metisc was founded in 1994. It employs 11 to 50 people.
Where is Metisc based?
Metisc is headquartered in Perth, Australia, in the Oceania region.
How does Metisc make money?
Four revenue lines are on record. Microsoft Dynamics 365 Software Sales are the primary driver. The others are implementation & Consulting Services, proprietary Software Solutions and training & Capacity Building.
Who are Metisc's main competitors?
Direct peers on record are Velosio, Sikich, ArcherPoint, Atturra, Empired and AlphaBOLD. Broad incumbents are Data#3, Avanade and DXC Technology. Insight Enterprises is listed as an others.
Does Metisc have an API?
No public API is recorded for Metisc.
What industry is Metisc in?
Metisc's product category is Enterprise Software Implementation and Consulting. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of BPAEAIAD, Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings). Its NAICS code is 541511 and its SIC code is 7370.