Service Caster
- Company typePrivate
- Founded1993
- HeadquartersReading, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
Service Caster firmographics
Firmographics- Name
- Service Caster
- Legal name
- Service Caster Corporation
- Website
- https://shop.servicecaster.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Service Caster industry classification
Industry- Product category
- Industrial Casters and Wheels
- NAICS
- Hardware Retailers (44414), Commercial and Service Industry Machinery Manufacturing (33331), Commercial and Service Industry Machinery Manufacturing (333310)
- SIC
- Wholesale-Hardware (5072), Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Cutlery, Handtools & General Hardware (3420)
- akta.pro primary industry
- Fasteners, Nails, Screws & Anchors Retail (CRAIADAC)
Keywords
Where Service Caster is headquartered
LocationHeadquarters
- HQ city
- Reading
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Service Caster business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Product Sales - Direct: Direct product sales through online store and phone orders. One-time purchase model for casters, wheels, and parts.
- B2B/OEM Sales: B2B and OEM caster building services for custom applications.
- Account/Recurring Orders: Corporate account setup and recurring orders for regular customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard product pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Service Caster product offering
Product offeringCore offering
Service Caster designs, manufactures, assembles, and distributes a broad catalog of casters and wheels, including hardwood-floor-safe, stem-mounted, plate-mounted, industrial, medical, food-service, stainless-steel, pneumatic, high-temperature, decorative, and specialty variants, plus replacement wheels and caster parts. It also operates an in-house custom caster building service for OEM clients and sells international orders. Products are sold through the shop.servicecaster.com e-commerce store and outbound phone sales, with same-day shipping available on most orders.
Product overview
Service Caster is a comprehensive caster and wheel superstore offering a broad portfolio of industrial and commercial mobility products. The company designs, manufactures, assembles, and distributes casters and wheels worldwide from West Reading, Pennsylvania. The core product lineup centers on three main categories: casters (including chair and furniture, light duty industrial, heavy duty, extra heavy duty, specialty, medical/hospital, food service, stainless steel, high temperature, pneumatic, and locking variants), replacement wheels (available in materials including glass-filled nylon, phenolic, polyolefin, polyurethane, rubber, and cast iron), and parts/accessories. The company also provides custom caster building services for B2B, OEM, and specialized applications. Key branded product lines include Softech, Pacer, Pilot, Ultima, Omega, Source II, Ball, Regent, and Pivot Boss for furniture applications; Blackout Series for aesthetic applications; MudderTuffer for extreme duty; and Series 05 for light duty applications. The company offers access to over 200 branded products alongside its own Service Caster brand catalog.
Differentiator
Problem solved
Functional benefit
Products and services
- Hardwood Floor Safe Casters Casters designed not to scratch or damage hardwood flooring, intended for chairs, furniture, and home/office equipment used on finished wood floors.
- Grip Neck Stem Casters Stem-mount casters using a grip-neck stem for secure fit into office chairs and similar furniture sockets.
- Grip Ring Stem Casters Stem-mount casters sized to fit standard grip-ring sockets found on office chairs and tubular-leg furniture.
- Metric Stem Casters Stem-mount casters built to metric stem dimensions for chairs, furniture, and equipment manufactured outside U.S. standards.
- Threaded Stem Casters Stem-mount casters with threaded stems that screw into matching sockets on furniture, displays, and equipment.
- Light Duty Industrial Casters Lower-load plate-mount casters intended for light industrial carts, dollies, and commercial equipment.
- Heavy Duty Plate Casters Plate-mount casters rated for heavy-load use on industrial carts, platform trucks, and warehouse equipment.
- Extra Heavy Duty Casters Highest-capacity plate-mount casters designed for the heaviest industrial loads such as large platform trucks, manufacturing equipment, and heavy material handling carts.
- Specialty Casters Application-specific and unusual caster configurations for niche uses outside the standard chair and industrial lines.
- Stainless Steel Casters Corrosion-resistant casters for wet, washdown, medical, and food-related environments requiring sanitary or rust-free performance.
- Hospital and Medical Casters Casters designed for hospital beds, medical carts, IV stands, and other healthcare equipment, typically pairing locking functionality with hygiene-friendly materials.
- High Temperature Casters Casters rated to operate in high-heat environments such as commercial ovens, bakeries, autoclaves, and industrial heat-processing zones.
- Food Service Casters Casters tailored for food-service equipment such as serving carts, trolleys, and food-prep tables, typically food-safe and easy to clean.
- Pneumatic Casters Air-filled wheel casters that provide a cushioned ride and shock absorption for delicate equipment or uneven surfaces.
- Leveling Casters Casters that combine rolling mobility with adjustable leveling feet for stabilizing equipment on uneven floors.
- Locking Casters Casters with integrated wheel locks and/or swivel locks that immobilize equipment when needed.
- Low Profile Casters Low-mounting-height casters designed for equipment and furniture where total height is constrained.
- MudderTuffer Casters Heavy-duty casters built for rough, muddy, or outdoor terrain where conventional casters would struggle.
- Dual Wheel Casters Casters built from two wheels per stem for higher load capacity within a compact footprint.
- V-Groove Casters Casters with V-grooved wheels designed to ride on metal track rails or inverted angle iron for industrial track applications.
- Cart Wheels, Dolly, and Toolbox Casters Replacement casters and wheels sized for utility carts, dollies, and toolboxes.
- Drive (Keyed) Wheels Replacement wheels built with keyways to fit driven axles on powered carts and motorized equipment.
- Pallet Jack Wheels Replacement wheels intended for manual and electric pallet jacks used in warehouses and material handling.
- Rubbermaid Casters Casters and wheels supplied as replacement parts for Rubbermaid commercial carts and trucks.
- Decorative Casters Stylish casters in a range of finishes for home, office, and visible furniture applications where appearance matters as much as function.
- Caster Parts and Accessories Replacement components and accessories for casters, including mounting hardware, inserts, and related items needed for caster installation or repair.
- Custom Caster Building In-house engineering and manufacturing service that designs and builds casters tailored to the specific needs of OEM customers such as office furniture and equipment manufacturers.
- International Sales Service Sales support and fulfillment of caster and wheel orders to international customers outside the United States.
Companies that use Service Caster
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles3 records
Service Caster technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Service Caster partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights4 records
Service Caster competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Service Caster social profiles
Digital presenceService Caster financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service Caster leadership team
Management profileNumber of profiles
Profiles1 record
Service Caster funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service Caster M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service Caster
What does Service Caster do?
Service Caster designs, manufactures, assembles, and distributes a broad catalog of casters and wheels, including hardwood-floor-safe, stem-mounted, plate-mounted, industrial, medical, food-service, stainless-steel, pneumatic, high-temperature, decorative, and specialty variants, plus replacement wheels and caster parts. It also operates an in-house custom caster building service for OEM clients and sells international orders. Products are sold through the shop.servicecaster.com e-commerce store and outbound phone sales, with same-day shipping available on most orders.
Is Service Caster a public or private company?
Service Caster is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Service Caster founded?
Service Caster was founded in 1993. It employs 11 to 50 people.
Where is Service Caster based?
Service Caster is headquartered in Reading, United States, in the North America region.
How does Service Caster make money?
Three revenue lines are on record. Product Sales - Direct is the primary driver. The others are B2B/OEM Sales and account/Recurring Orders.
Does Service Caster have an API?
No public API is recorded for Service Caster.
What industry is Service Caster in?
Service Caster's product category is Industrial Casters and Wheels. Its primary akta.pro industry code is CRAIADAC, Fasteners, Nails, Screws & Anchors Retail. Its NAICS code is 44414 and its SIC code is 5072.